Compuprint 10200 User manual

10200
U
Us se er r M Ma an nu ua al l
Rev. 004

Compuprint Products Information
Thanks for choosing the 10200 printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer
a wide range of features and multiple functions that confirm the high technological level reached
bythe printers with Compuprint brand.
Tomaintain these printing performances unchanged in the long run, Sferal wwt has
developed specific Compuprint branded consumables for each printer type (for example: ribbon
cartridges for dot matrix printers, toner and OPC cartridges for laser printers, bubble ink jet
cartridges for inkjet printers) that assure an excellent operation with high printing quality level
reliability.
Sferal wwt recommends to use only its original Compuprint branded consumables with
original packaging (identified by its holographic label). In this way, a proper use of the printer at
quality level stated in the product characteristics can be assured. All typical usage problems
related to not certified consumables may be avoided, such as an overall quality print level
degradation and, often, the reduction of the product life due to the fact that the proper working
conditions for the print heads, OPC cartridge and other printer parts are not assured.
Moreover, Sferal does not only certify its consumables in terms of working conditions but also
carefully controls their compliance with the international standard rules concerning:
• no cancerous materials;
• no flammability of the plastic materials;
• other standards
Sferal advises the customers not to use products for which the compliance to this safety rules are
not warranted. Finally seek your dealer or contact a Sferal office and besure that you are supplied
with the original Compuprint branded consumables.

F
FC CC C N No ot te es s
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver to outlets on different circuits.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could avoid the user's authority to
operate the equipment. The use of a non-shielded interface cable with the referenced device is prohibited. The length of the
parallel interface cable must be 3 meters (10 feet) or less. The length of the serial interface cable must be 15 meters (50 feet) or
less.
C
Ca an na ad di ia an n D D. .O O. .C C. . R Ra ad di io o I In nt te er rf fe er re en nc ce e R Re e
g
g
u
ul la at ti io on n
This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus as set out in the radio
interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par le ministère des communications du Canada.
E
EE EC C R Re e
g
g
u
ul la at ti io on ns s
This equipment conforms to the EEC Directive 89/392 (the sound pressure, measured according to ISO 7779, does not exceed 70
dBA).

T
Ta ab bl le e o of f C Co on nt te en nt ts s
Compuprint Products Information ....................... ii
FCC Notes.............................................................. iii
Canadian D.O.C. Radio Interference Regulation iii
EEC Regulations ................................................... iii
Table of Contents.................................................. iv
Getting to Know Your Printer ............................... 1
Printer Features .................................................................... 1
Unpacking Your Printer ........................................................ 2
Removal of the Shipment Locks..........................................6
Connecting the Ground Cable ............................................. 8
Printer Parts .......................................................................... 9
Front View ........................................................................ 9
Rear View .......................................................................10
Left Side View ................................................................11
Inside View .....................................................................11
Setting Up Your Printer ....................................... 12
Choosing a Suitable Location ............................................12
Ribbon Cartridge Installation.............................................. 13
Front2 Push Tractor Installation......................................... 18
Removing the Front2 Push Tractor...............................21
Host Computer Connection................................................22
Software Driver Selection...................................................23
Power Connection ..............................................................24
Selecting the Display Language......................... 26
Configuring the Printer........................................ 27
Operator Panel Presentation .............................................27
Display Messages.......................................................... 28
Indicators ........................................................................33
Function Keys.................................................................34
Printer Setups .....................................................................39
Entering the Printer Setups............................................39
Moving within the Printer Setups...................................39
Leaving the Printer Setups ............................................ 40
Power-On Configuration .................................................... 41
Entering the Power-On Configuration........................... 41
Program Setup ................................................................... 79
Entering the Program Setup.......................................... 79
How to Select the Paper Path.......................................... 103
How to Use the Tear-Off Function................................... 104
Selection of the Paper Size ......................................... 104
Adjusting the Tear-Off Position ................................... 105
Selection of the Tear-Off Mode................................... 106
How to Lock/Unlock the Printer Setups........................... 107
How to Handle the Paper Parking ...................................108
Paper Handling................................................... 113
Paper Specifications ........................................................ 113
Fanfold Paper............................................................... 113
Fanfold Paper Loading..................................................... 114
Loading Paper Using the Front1 Tractor .................... 114
Loading Paper Using the Front2 Tractor .................... 124
Printer Maintenance and Troubleshooting...... 129
Cleaning the Printer.......................................................... 129
Replacing the Ribbon Cartridge ...................................... 130
Printing the Self Test ........................................................ 132
Error Handling................................................................... 133
Repacking the Printer for Shipment ................................ 136
Options ............................................................... 140
LAN Interface Board......................................................... 140
Front2 Push Tractor .........................................................140
Printer Cabinet.................................................................. 140
Printer Specifications ........................................ 141

1
G
Ge et tt ti in ng g t to o K Kn no ow w Y Yo ou ur r P Pr ri in nt te er r
P
Pr ri in nt te er r F Fe ea at tu ur re es s
• 24 Needle Print Head
• 136 columns @ 10 cpi
• High Speed Draft printing at 1100 cps, Draft printing at 800 cps and LQ printing at 133 cps
• IBM Proprinter XL24/XL24 AGM, Personal Printer 2391+ and EPSON LQ Series emulations
• Multiple copies (1 original and 7 copies)
• Automatic paper path selection
• Easy operability via operator panel setup and S/W commands
• Use of all specific features by means of the Specific Software Driver which is applicable to the
most popular S/W Packages
• Plug & Play capability for Windows 95/98/2000/XP/NT4.0/Millennium®
• Bi-directional IEEE 1284 parallel interface and standard serial RS-232/C and RS-422/A interface.
• Optional second push tractor and printer cabinet for the PRTN101 printer model (always present
with the PRTN102 printer model)
• Optional Ethernet 10/100 base-T interface, for both models
• Color printing with the optional color ribbon cartridge

2
U
Un np pa ac ck ki in ng g Y Yo ou ur r P Pr ri in nt te er r
The following items are included in the box:
Notify any damage to your supplier.
Ribbon Cartrid
g
e
Front2 Tractor
(
optional for the PRTN101 model
)
Repackin
g
Strips Power Cable
Installation G uide
CD-Rom
()
with User Manual included
Never remove any printer cover unless it is necessary for the installation of a printer accessory
and expressly described in this manual.

3
To unpack the printer proceed as follows:
Keep the packing material in a safe place. It must be used if you need to repack the printer for
shipment.
1. Bring the printer box near the final printer location.
2. Cut the packing ribbons and remove the plastic angles.
3. Remove the polystyrene panel out of the packing box.

4
4. Remove the accessories out of the packing box and slide the packing box off the printer.

5
5. Remove the two foam shells on either side of the printer and the plastic bag covering the printer.
6. With the help of another person, move the printer to its final position:
- onto the printer cabinet (for the PRTN102 printer model);
- onto a stable surface, i.e a table (for the PRTN101 printer model without the printer
cabinet option).
33 K
g
/ 73 Lbs

6
R
Re em mo ov va al l o of f t th he e S Sh hi ip pm me en nt t L Lo oc ck ks s
1. Open the tractor area cover and make sure that you remove the shipment lock from the
printer.
2. Unscrew the two fixing
screws.

7
3. Open the upper printer cover and remove the fixing strip from the print head.
Keep all the packing material, together with the repacking kit, in a safe place. Repack the printer in
it original packaging if you need to ship or transport it.

8
C
Co on nn ne ec ct ti in ng g t th he e G Gr ro ou un nd d C Ca ab bl le e
For the PRTN102 printer model, or the PRTN101 printer model with the cabinet option connect
the ground cable in the interface area on the rear side of the printer cabinet.
If the printer is installed on a table, it is not necessary to connect the ground cable.

9
P
Pr ri in nt te er r P Pa ar rt ts s
F
Fr ro on nt t V Vi ie ew w
Operator Panel
Printer Hand
g
rip
Printer Cabinet
Upper Printer Cover
Tractor Area Cover
For the PRTN101 printer model, the printer cabinet is available as an option.

10
R
Re ea ar r V Vi ie ew w
Serial Interface Connector
Power Connector
Printer Cabinet
Paper Output Stacker
Pa rallel Interface C onnector
For the PRTN101 printer model, the printer cabinet is available as an option.

11
L
Le ef ft t S Si id de e V Vi ie ew w
Power Switch
I
In ns si id de e V Vi ie ew w
Print Head Gap
Ad
j
ustment
Print Head
Paper Bail
Color Shifter
Ribbon Cartrid
g
e Supports

12
S
Se et tt ti in ng g U Up p Y Yo ou ur r P Pr ri in nt te er r
C
Ch ho oo os si in ng g a a S Su ui it ta ab bl le e L Lo oc ca at ti io on n
Consider the following points when you choose the location for your printer:
• The distance between the printer and the host computer must not exceed the length of the
interface cable;
• The location must be sturdy, horizontal and stable;
• Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity (see
"Printer Specifications" later);
• You need a power outlet compatible with the plug of the printer's power cord;
Additionally, you must make sure that when you install the printer in the selected location,
there are sufficient clearances on all sides for easy operation. The required space is shown in the
figure:
100cm
39.4in
100cm
39.4in
80 cm
31.5 in.
100cm
39.4in100cm
39.4in
80 cm
31.5 in.

13
R
Ri ib bb bo on n C Ca ar rt tr ri id dg ge e I In ns st ta al ll la at ti io on n
Make sure that you are using only Compuprint original consumables.
1. Make sure that the printer is turned off.
2. Find the ribbon cartridge among the accessories.
Ribbon Guide
Color Shifter H olde r
Tension Knob
Cartrid
g
e Pin

14
3. Open the top cover using the
handles on the front side of the
covers.
4. Turn the printer on. The print carriage prepares for ribbon cartridge installation.

15
5. Before installing the ribbon
cartridge turn the ribbon-
winding knob in the arrow
direction (located on the
cartridge) to take up slack in the
ribbon.
Ribbon Windin
g
Knob
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.
6. Align the cartridge pins with the locking grooves on the left and right cartridge supports.

16
7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it
perpendicular to the print head.
Make sure that the ribbon is inserted correctly between the print head and the print head mask.
8. Insert the shifter holder onto the color
shifter as shown in the following
figure.