Compuprint 10300 User manual

U
Us se er r M Ma an nu ua al l
Rev. 01
78413012-001 Sett. 08

Compuprint
Products Information Compuprint Products Information
Thanks for choosing the 10300 printer.
Your printer is a reliable working equipment that will be very useful in your daily job.
Our printers have been designed to be compact and respectful of the work environment. They offer
a wide range of features and multiple functions that confirm the high technological level reached
by the Sferal printers with Compuprint brand.
To maintain these printing performances unchanged in the long run, Sferal wwt has developed
specific Compuprint branded consumables for each printer type (for example: ribbon cartridges
for dot matrix printers, toner and OPC cartridges for laser printers, bubble ink jet cartridges for
inkjet printers) that assure an excellent operation with high printing quality level reliability.
Sferal wwt recommends to use only its original Compuprint branded consumables with original
packaging (identified by its holographic label). In this way, a proper use of the printer at quality
level stated in the product characteristics can be assured. All typical usage problems related to not
certified consumables may be avoided, such as an overall quality print level degradation and,
often, the reduction of the product life due to the fact that the proper working conditions for the
print heads, OPC cartridge and other printer parts are not assured.
Moreover, Sferal does not only certify its consumables in terms of working conditions but also
carefully controls their compliance with the international standard rules concerning:
•no cancerous materials;
•no flammability of the plastic materials;
•other standards
Sferal advises the customers not to use products for which the compliance to this safety rules are
not warranted. Finally seek your dealer or contact a Sferal office and be sure that are provided
you the original Compuprint branded consumables.

F
FF FC C N No ot te es s
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense. Properly shielded and grounded
cables and connectors must be used in order to meet FCC emission limits. SFERAL WWT is not responsible for any
radio or television interference caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to
operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
E
Eu ur ro op pe ea an n U Un ni io on n ( (E EU U) ) C Co on nf fo or rm mi it ty y S St ta at te em me en nt t
SFERAL WWT declares that this product is in compliance with the essential requirements and other relevant
provisions of Directive 2006/95/EC, 2004/108/EC.
Per the applicable requirements of EU directive 98/37/EC (“machines”) sound pressure of the above product (measured
according to EN27779) does not exceed 70dBA.
This product has been tested and found to comply with the limits for Class A Information Technology Equipment
according to European standard EN 55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide reasonable protection against interference with licensed communication devices.
Important This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing
interference to radio and TV communications and to other electrical or electronic equipment. SFERAL WWT cannot
accept responsibility for any interference caused by using other than recommended cables and connectors.
I
In nd du us st tr ry y C Ca an na ad da a C Co om mp pl li ia an nc ce e S St ta at te em me en nt t
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.
S
St ta at te em me en nt t f fo or r C CI IS SP PR R 2 22 2 E Ed di it ti io on n 2 2 C Co om mp pl li ia an nc ce e
Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.

T
Ta ab bl le e o of f C Co on nt te en nt ts s
Compuprint Products Information ....................... ii
FFC Notes .............................................................. iii
Canadian D.O.C. Radio Interference Regulation iii
EEC Regulations ................................................... iii
Table of Contents.................................................. iv
Getting to Know Your Printer ............................... 1
Printer Features.................................................................. 1
Unpacking Your Printer..................................................... 2
Removal of the Shipment Locks ........................................ 6
Connecting the Ground Cable ........................................... 8
Printer Parts........................................................................ 9
Front View....................................................................... 9
Rear View ...................................................................... 10
Left Side View ............................................................... 11
Inside View.................................................................... 11
Setting Up Your Printer ....................................... 12
Choosing a Suitable Location .......................................... 12
Ribbon Cartridge Installation ..................................... 13
Front2 Push Tractor Installation .................................... 18
Removing the Front2 Push Tractor............................ 21
Host Computer Connection.............................................. 22
Software Driver Selection ................................................ 24
Power Connection ............................................................. 25
Selecting the Display Language......................... 27
Configuring the Printer........................................ 28
Operator Panel Presentation ........................................... 28
Display Messages ......................................................... 29
Indicators....................................................................... 34
Function Keys ............................................................... 35
Printer Setups ................................................................... 40
Entering the Printer Setups........................................ 40
Moving within the Printer Setups .............................. 40
Leaving the Printer Setups ......................................... 41
Power-On Configuration .................................................. 42
Entering the Power-On Configuration....................... 42
Program Setup .................................................................. 80
Entering the Program Setup....................................... 80
ANSI Emulation ............................................................. 105
How to Select the Paper Path........................................ 116
How to Use the Tear-Off Function................................ 117
Selection of the Paper Size ........................................ 117
Adjusting the Tear-Off Position................................ 118
Selection of the Tear-Off Mode.................................. 119
How to Lock/Unlock the Printer Setups....................... 120
How to Handle the Paper Parking................................ 121
Paper Handling................................................... 126
Paper Specifications........................................................ 126
Fanfold Paper ............................................................. 126
Fanfold Paper Loading................................................... 127
Loading Paper Using the Front1 Push Tractor ...... 127
Loading Paper Using the Front2 Tractor ................ 137
Printer Maintenance and Troubleshooting ..... 142
Cleaning the Printer....................................................... 142
Replacing the Ribbon Cartridge.................................... 143
Printing the Self Test ..................................................... 145
Error Handling................................................................ 146
Repacking the Printer for Shipment............................. 149
Options ............................................................... 153
The Controller Board...................................................... 153
Front2 Push Tractor ....................................................... 153
Printer Cabinet ............................................................... 153
Installing the Controller Board ..................................... 154
Printer Specifications........................................ 158

1
G
Ge et tt ti in ng g t to o K Kn no ow w Y Yo ou ur r P Pr ri in nt te er r
P
Pr ri in nt te er r F Fe ea at tu ur re es s
•24 Needle Print Head
•136 columns @10 cpi
•High Speed Draft printing at 1300 cps, Draft printing at 950 cps and LQ printing at 133 cps
•IBM Proprinter XL24/XL24 AGM, Personal Printer 2391+, EPSON LQ Series and ANSI X3.64
emulations
•Multiple copies (1 original and 7 copies)
•Automatic paper path selection
•Easy operability via operator panel setup and S/W commands
•Use of all specific features by means of the Specific Software Driver which is applicable to the most
popular S/W Packages
•Plug & Play capability for Windows 95/98/2000/XP/NT4.0/Millennium ®/Vista
•Bi-directional IEEE 1284 parallel interface, standard serial RS-232/C interface and USB interface
•Ethernet 10/100 Base-T interface option that coexists with the parallel interface
•Optional second Push Tractor and Printer Cabinet.

2
U
Un np pa ac ck ki in ng g Y Yo ou ur r P Pr ri in nt te er r
The following items are included in the box:
Notify any damage to your supplier.

To unpack the printer proceed as follows:
Keep the packing material in a safe place. It must be used if you need to repack the printer for
shipment.
1. Bring the printer box near the final printer location.
2. Cut the packing ribbons and remove the plastic angles.
3. Remove the polystyrene panel out of the packing box.
3

4. Remove the accessories out of the packing box and slide the packing box off the printer.
4

5. With the help of another person, remove the two foam shells on either side of the printer, the
plastic bag covering the printer and the two carton strips.
6. With the help of another person, move the printer to its final position:
•onto the printer cabinet (optional);
•onto a stable surface, i.e. a table.
33 Kg / 73 Lbs
5

6
R
Re em mo ov va al l o of f t th he e S Sh hi ip pm me en nt t L Lo oc ck ks s
1. Open the tractor area cover and make sure that you remove the shipment lock from the
printer.
2. Unscrew the two fixing
screws.

3. Open the upper printer cover and remove the fixing strip from the print head and from the
bail (two strips).
Keep all the packing material, together with the repacking kit, in a safe place. Repack the printer in
it original packaging if you need to ship or transport it.
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8
C
Co on nn ne ec ct ti in ng g t th he e G Gr ro ou un nd d C Ca ab bl le e
For the printer model with the cabinet option, connect the ground cable in the interface area on
the rear side of the printer cabinet.
If the printer is installed on a table, it is not necessary to connect the ground cable.

9
P
Pr ri in nt te er r P Pa ar rt ts s
F
Fr ro on nt t V Vi ie ew w
(*) The printer cabinet is available as an option.

10
R
Re ea ar r V Vi ie ew w
(*) The printer cabinet is available as an option.

11
L
Le ef ft t S Si id de e V Vi ie ew w
Power Switc
h
I
In ns si id de e V Vi ie ew w

12
S
Se et tt ti in ng g U Up p Y Yo ou ur r P Pr ri in nt te er r
C
Ch ho oo os si in ng g a a S Su ui it ta ab bl le e L Lo oc ca at ti io on n
Consider the following points when you choose the location for your printer:
•The distance between the printer and the host computer must not exceed the length of the
interface cable;
•The location must be sturdy, horizontal and stable;
•Your printer must not be exposed to direct sunlight, extreme heat, cold, dust or humidity (see
"Printer Specifications" later);
•You need a power outlet compatible with the plug of the printer's power cord;
Additionally, you must make sure that when you install the printer in the selected location,
there are sufficient clearances on all sides for easy operation. The required space is shown in the
figure:
100cm
39.4 in
100cm
39.4 in
80 cm
31.5 in.
100cm
39.4 in100cm
39.4 in
80 cm
31.5 in.

13
R
Ri ib bb bo on n C Ca ar rt tr ri id dg ge e I In ns st ta al ll la at ti io on n
Make sure that you are using only Compuprint original consumables.
1. Make sure that the printer is turned off.
2. Find the ribbon cartridge among the accessories
Paper Bail
Tension Knob
Ribbon Shifter Holde
r
Cartridge Pin

3. Turn the printer on and wait for
printer initialization. Then press
the ON LINE key to put the
printer in OFF-LINE mode (check
ON LINE indicator unlit).
4. Open the top cover using the handles on the front side of the covers.
14

5. Before installing the ribbon cartridge
turn the ribbon-winding knob in the
arrow direction (located on the cartridge)
to take up slack in the ribbon.
Ribbon Winding Knob
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.
6. Align the right and left cartridge pins with the printer locking points.
15

7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it
perpendicular to the print head.
Make sure that the ribbon is inserted correctly between the print head and the print head mask.
8. Insert the shifter holder onto the
ribbon shifter as shown in the
following figure.
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