Condair HumiLife RH Series Planning guide

Homeowner's Manual
Condair HumiLife – The proven steam solution
Condair RH
2598849_A_EN_2005_Condair-RH_HOM
Humidification and Evaporative Cooling

Cautions and Warnings
Cautions and Warnings |22598849_A_EN_2005_Condair-RH_HOM Condair RH
CAUTION: Servicing
nThe unit is mains powered. Disconnect main power before any servicing.
nElectrical compartment contains high voltage components. Access should be limited to authorized personnel only.
nThe unit is hot. Wait for the unit to drain and cool before servicing. During and following operation of the humidifier,
the steam and components in contact with the steam such as the steam lines, steam distributors, and condensate
lines can become hot and can burn if touched.
nCondair does not accept any liability for installations of humidity equipment installed by unqualified personnel, or the
use of parts, components, or equipment that are not authorized or approved by Condair.
CAUTION: Electrical
nAll electrical work should be done according to all applicable local and national codes.
nElectrical connection to be performed by a licensed electrician.
CAUTION: Plumbing
n(Recommended) Plumbing to be performed by a licensed plumber.
nDrain water from the humidifier can be very hot. Drain to an appropriate floor drain.
nAll plumbing work should be done according to local plumbing code.
CAUTION: Installation
nDo NOT mount in area where freezing can occur.
nDo NOT mount on vibrating surface.
nDo NOT mount on the floor.
nDo NOT block the steam outlet.
n(Recommended) Install an air proving switch.
nDo install steam lines to prevent any restrictions that may cause back-pressure in the humidifier.
nEnsure furnace fan is operating while the humidifier is generating steam.

Thank you for choosing Condair
Condair RH 2598849_A_EN_2005_Condair-RH_HOM Thank you for choosing Condair |3
The Condair HumiLife RH is a residential steam humidifier designed by Condair. It is designed to
provide steady, clean humidification for the home, and is designed to connect to a supply air duct. The
humidifier may be mounted directly onto the duct, or remotely with connected steam hoses and
distributor.
This homeowner's manual provides a basic overview of the humidifier and its operation. Use of this
manual assumes that the Condair HumiLife RH is already installed. If the Condair HumiLife RH has not
been installed, refer to the quick start guide.
For more information, including troubleshooting, refer to the installation, and operation and
maintenance manuals available at www.condairhumilife.com.
Connecting to Condair HumiLife
Once the humidifier is mounted, and steam, water, drain, and wiring connections have been
established, you can turn on the unit and control it with the Condair HumiLife app on your mobile
device.
Downloading Condair HumiLife
Use your phone's camera or QR scanner to go to Google Play (Android) or the App Store (iOS).
Google Play (Android) App Store (iOS)
Connecting to Condair HumiLife
1. Download and install the Condair HumiLife app from the App Store or Google Play Store.
Ensure your mobile device is connected to your home Wifi network.
2. Turn on your humidifier (press and hold the power button for 2 seconds).
3. Open the Condair HumiLife app. You enter a screen allowing you to choose a humidifier to
connect. On the app, press Add Device. Your mobile device will begin to scan the area for the
Condair HumiLife RH.
4. On the humidifier, press and hold the power button for 5 seconds. The wireless light will
flash green. The humidifier will be discoverable to the app.
5. Follow the instructions in the Condair HumiLife app to finalize the connection.
6. The wireless light remains solid blue once completed. A red light indicates a disconnect.

User Interface
User Interface |42598849_A_EN_2005_Condair-RH_HOM Condair RH
The humidifier has a single button that turns the unit on/off, drains the cylinder, resets faults and
warnings, and connects to your wireless network.
The humidifier also has four LEDs that indicate the status of the humidifier
Description
Blue Humidifier is on (operational).
Fading (Blue) The unit is on standby. The humidifier will product steam when the humidity is lower than the
setpoint (defined in the Condair HumiLife app).
(Red) The unit is on standby. The humidifier is disabled through the Condair HumiLife app.
Blinking Security loop is open.
Red Humidifier is not on. It is still connected to the power supply.
Description
Blue Wifi/Cloud/Hostpot connection established.
Green Hotspot (AP) mode activated. The humidifier is connected to your phone.
Fading (Blue) The software in the humidifier is updating.
(Green) The humidifier is in Hotspot (AP)mode. The humidifier is attempting to connect to your
phone.
Red No Wifi connection .
Description
Blue Cylinder OK.
Blinking Cylinder is draining.
Fading Cylinder is filling. Appears on first fill cycle on a new cylinder.
Yellow Cylinder end of life approaching expiry. Replace soon.
Red Cylinder end of life reached.
Invalid cylinder installed.
Description
Yellow Warning: The humidifier will still operate, but requires maintenance.
Red Error: The humidifier stops operation to protect system components.

Understanding the Main Page
Condair RH 2598849_A_EN_2005_Condair-RH_HOM Understanding the Main Page |5
Swipe to show other
connected devices
View the humidity
level history
Enable or disable
humidification
Deactivating will put
the unit on standby
Opens the menu
Actual (relative)
Humidity
Move the slider* to
adjust your desired
humidity level
(setpoint)
Go to home screen
* Absence of slider indicates an installed external humidity controller. Change the settings on the controller
to change the setpoint.

Operation
Operation |62598849_A_EN_2005_Condair-RH_HOM Condair RH
Starting Up
IMPORTANT! Damaged or improperly installed units must NOT be operated. Damaged or improperly
installed units may present a danger to persons and property.
To turn on the humidifier:
1. See the below instructions if you are starting the humidifier for the first time.
Press the power button for 2 seconds. The unit will turn on. The unit will begin humidification
once it receives a demand for humidity.
Shutting Down
IMPORTANT! Shutting down the unit does not remove power from the unit. To remove power to the
unit, use the external disconnect switch.
To turn off the humidifier:
1. Press and hold the power button for 2 seconds.
lThe humidifier stops humidifying.
lThe cylinder drains (approximately 11 minutes).
Should the unit be disconnected for an extended period of time, allow the humidifier to drain and shut
down prior to disconnecting the power with the external disconnect. After removing power from the
humidifier, close the water supply valve.
Draining the Humidifier
To drain the humidifier:
1. Drain the cylinder by proceeding with the shut down sequence (refer to "Shutting Down" above).
Press and hold the power button for 2seconds.
Changing the Setpoint
Changing the setpoint of your HumiLife humidifier requires the Condair HumiLife app.
The ideal indoor humidity range is between 40% and 60%. To reach a particular humidity level, a
setpoint (or desired humidity) is determined for the humidifier. If the humidity of your home is lower than
the setpoint the humidifier will produce steam. It will continue to produce steam until the humidity in your
home reaches the setpoint.
To change the setpoint:
1. Open then Condair HumiLife app.
2. On the home screen, select your humidifier.
3. Move the humidity slider to your desired <%>.
4. Press the <Home> button to save your changes.

Resetting Faults and Warnings
Error and warning codes may be reset (active faults cleared), however, if the issue has not been
resolved, the warning or error code will return.
To reset the error/warning:
1. Press and hold the power button for 3 seconds.
Condair RH 2598849_A_EN_2005_Condair-RH_HOM Operation |7

Replacing the Cylinder
Replacing the Cylinder |82598849_A_EN_2005_Condair-RH_HOM Condair RH
IMPORTANT! Ensure that the new cylinder is free of damage or defects.
2s
15min
2s
15min
12
34
56
99 °C
210 °F
“klik ”
Figure 1 - Removing the Cylinder (front panel removed for clarity)
Replacing the Cylinder: Warning/Fault
When the cylinder needs to be replaced, you will receive a notification on the Condair HumiLife and on
the humidifier ( and ). If the cylinder is not replaced within roughly 3 weeks, the warning notification
upgrades to a fault notification and the humidifier stops steam production.

Replacing the Cylinder:
1. Turn off the humidifier. The unit will fully drain in approximately 10 minutes and then enter Off
mode. The power LED will turn red. (Suggested) Wait an additional 5 minutes for the unit to cool.
2. Use the electrical disconnect to remove power from the humidifier.
3. Open the door to the humidifier. Pull the lever upwards. The lever will push the cylinder out. Pull
the cylinder out of the humidifier.
4. Replace the cylinder with a new one. Put the new cylinder into the humidifier and secure it with
the lever.
5. Restore power to the humidifier with the electrical disconnect.
6. Turn on the humidifier. Allow the cylinder to fill. The unit will go through a new cycle and will
automatically detect a new cylinder.
Condair RH 2598849_A_EN_2005_Condair-RH_HOM Replacing the Cylinder |9

Troubleshooting
Troubleshooting |10 2598849_A_EN_2005_Condair-RH_HOM Condair RH
General Troubleshooting
Condensation on the inside of windows.
Humidity is set too high nReduce the humidity setting on the humidifier.
Seals around window are broken nSeal any gaps between the window pane and the window.
Humidifier appears to have no power and nothing happens when the On/Off/Drain button
is pressed.
Electrical disconnect is engaged nDisengage the electrical disconnect to allow power to the
humidifier.
Incorrect wiring nEnsure all high-voltage (mains) wires are connected. Check
with a multimeter to register the connection between end
points.
nCheck if the switch mode power supply is functional.
nCheck if the 'heart beat' LED on the PCB is lit.
Humidifier will not humidify or is not reaching the relative humidity setpoint.
Humidity sensor is not working nCheck the voltage on the humidity sensor. If the Condair
sensor (supplied) is being used, 10 V indicates no demand,
and 0 V indicates full demand.
If another control device is used, refer to the manual of that
device.
nCheck the humidity setpoint on the humidifier. Ensure that the
setpoint is higher than the sensed humidity.
Humidistat terminals are not closed nCheck the voltage.
Safety loop open nCheck if there is 24 VAC at terminal "SC" (Safety Chain).
nCheck wiring and operation of On/Off devices connected to
"SC" terminals.
No demand signal nCheck the voltage between terminals GND and HUM. For
demand configuration 20% of full-scale signal must be present
for the humidifier to start.
Low conductivity water nThe cylinder includes a salt tablet that allows quick boil when
run for the first time on low conductivity water. The salt tablet
will be consumed and washed away after the first 20 minutes of
operation.
nA minimum inlet water conductivity of 125 µS/cm is required for
continuous operation.
nEnsure the supplied water is NOT reverse osmosis or
deionized water. Clean tap water (or potable) is acceptable.

No airflow in the ducts nCheck that the humidifier fan enable, terminals RF and GF, are
properly wired to the furnace.
Liquid water is found in the duct.
Installation clearances not observed nOutlets of the distributor tube may be too close to the duct walls.
Ensure that clearances are observed. Relocating the
distributor may be required.
Air supply temperature too low or
humidity too high
nIndicates the design conditions have changed. Contact your
Condair representative.
Steam line not installed correctly nEnsure that the distributor is oriented correctly, and the steam
lines (if used) are sloped correctly:
- minimum 15° for steam moving upwards.
- minimum 2° (below horizontal) for steam moving downwards.
nEnsure the steam line is insulated.
nEnsure that the steam holes on the distributor are facing up.
nEnsure that the steam distributor is installed in the supply duct.
Condair RH 2598849_A_EN_2005_Condair-RH_HOM Troubleshooting |11

12 |Troubleshooting 2598849_A_EN_2005_Condair-RH_HOM Condair RH
Error and Warning Codes
Warning and error messages triggered by the control software in the humidifier are shown below.
To troubleshoot, refer to the operation manual available at www.condairhumilife.com.
Error/Warning LED Interpretation
Description
Blinking Security loop is open (W2).
Fading (Red/Blue) Standby mode. Activate the humidifier through your app
and ensure the setpoint is between 40-60%.
Red Unit is off (but still powered). Turn on the humidifier with the power
button.
Red Yellow No WiFi connection (W6).
Yellow Cylinder end of life approaching expiry (W5).
Red Red Cylinder end of life reached (E5).
Red Red Invalid cylinder installed (E6).
Yellow Control sensor broken (W3).
Yellow Limiter sensor broken (W4).
Yellow WiFi signal timeout reached (W6).
Red Over current detected (E1).
Red Inlet/Drain problem (E2).
Red No current detected (E3).
Red PCB error (E4).

Disclaimer
This Homeowners Manual provides basic product overview of the Condair Humilife Humidifier (the “Humilife Humidifier”) and is for general
information purposes only. The general installation guidelines contained herein do not purport to cover all details of the Humilife Humidifier nor do they
provide for every contingency met in connection with installation. Please consult the complete Installation Manual and Operation Manual for a more
comprehensive installation guide and for general operation, maintenance, and troubleshooting information, including Condair’s suggested storage,
packaging, and transportation guidelines. The Installation Manual and Operation Manual contain specific system, accessories, and components.
Copies of the complete Installation Manual and Operation Manual can be found at: www.condairhumilife.com . Please read all Cautions and
Warnings before installing and using the Humilife Humidifier.
All electrical connections must be installed in accordance with local and national electrical code requirements by a licensed electrician.
All water supply and drain line connections must be installed in accordance with local plumbing codes by a licensed plumber.
Condair does not accept any liability for installations of humidity equipment installed by unqualified personnel or the use of
parts/components/equipment that are not authorized or approved by Condair.
Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.

Warranty
Condair Inc. and/or Condair Ltd.(hereinafter collectively referred to as THE COMPANY), warrant for a period of five years from the date of purchase by
the customer, that THE COMPANY’s manufactured and assembled products, not otherwise expressly warranted, are free from defects in material and
workmanship. No warranty is made against corrosion, deterioration, or suitability of substituted materials used as a result of compliance with government
regulations.
THE COMPANY’s obligations and liabilities under this warranty are limited to furnishing replacement parts to the customer, F.O.B. THE COMPANY’s
factory, providing the defective part(s) is returned freight prepaid by the customer. Parts used for repairs are warranted for the balance of the term of the
warranty on the original humidifier or 90 days, whichever is longer.
The warranties set forth herein are in lieu of all other warranties expressed or implied by law. No liability whatsoever shall be attached to THE COMPANY
until said products have been paid for in full and then said liability shall be limited to the original purchase price for the product. Any further warranty must
be in writing, signed by an officer of THE COMPANY.
THE COMPANY’s parts or materials that are considered consumables, including but not limited to: cylinders, filters, nozzles, membranes, media, gaskets,
O-rings, etc. are NOT covered by the warranty.
THE COMPANY makes no warranty and assumes no liability unless the equipment is installed in strict accordance with a copy of the catalog and
installation manual in effect at the date of purchase and by a contractor approved by THE COMPANY to install such equipment.
THE COMPANY makes no warranty and assumes no liability whatsoever for consequential damage or damage resulting directly from misapplication,
incorrect sizing or lack of proper maintenance of the equipment.
THE COMPANY makes no warranty and assumes no liability whatsoever for damage resulting from freezing of the humidifier, supply lines, drain lines, or
quality of the water used.
THE COMPANY retains the right to change the design, specification and performance criteria of its products without notice or obligation.
THE COMPANY’s limited warranty on accessories, not of the companies manufacture, such as controls, humidistats, pumps, etc. is limited to the warranty
of the original equipment manufacturer from date of original shipment of humidifier.
Tel: [phone], Fax: [phone]
Email: [e-mail]
Website: www.condairhumilife.com