Cortelco Tel-Flash 2500 Setup guide

OWNER’S
INSTRUCTIONMANUAL
TEL-FLASH
TELEPHONES
™
LIMITEDWARRANTY
If this telephone was purchased by you new in the
U.S.orPuertoRico,CORTELCO warrantsthetele-
phoneagainstdefects inmaterialand workmanship
foraperiodof five(5)years from thedateoforiginal
purchase. Thiswarrantyisinlieuofallotherexpress
warranties.Duringthewarrantyperiod,CORTELCO
agreestorepairor,atitsoption,replacethedefective
telephone,oranypartofitwithoutchargeforpartsor
labor. This is your exclusive remedy. This warranty
doesnotcoverdamageresultingfromaccident,mis-
use,abuse,improperinstallationoroperation,lackof
reasonable care, the affixing of any attachment not
providedbyCORTELCOwiththetelephoneandloss
of parts. The warranty is voided in the event any
unauthorizedpersonaltersorrepairsthetelephone.
Telephone companies use different types of equip-
ment and offer various types of services to
customers.CORTELCOdoesnotwarrant thatthis
telephone is compatible with the type of equip-
ment of any particular phone company or the
services provided by it.
CORTELCODISCLAIMSANYIMPLIEDWARRANTY,
INCLUDINGTHEWARRANTYOFMERCHANTABILITY
AND THE WARRANTY OF FITNESS FOR A
PARTICULARPURPOSE,CORTELCOASSUMESNO
RESPONSIBILITYFORANYSPECIAL,INCIDENTALOR
CONSEQUENTIALDAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS,ANDYOU MAYHAVEOTHERRIGHTSWHICH
VARYFROMSTATETOSTATE.SOMESTATESDO
NOTALLOWTHEEXCLUSIONORLIMITATIONOF
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGESORLIMITATIONSONHOWLONGANIM-
PLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONANDLIMITATIONMAYNOTAPPLYTO
YOU.
If failure occurs and your telephone is in warranty,
serviceshallbeprovidedbyreturningthetelephoneto
CORTELCO - Repair Center, 1703 Sawyer Road,
Corinth, Mississippi 38834, shipping prepaid.
Thetelephonewillberepairedorreplacedifexamina-
tionby usdetermines thetelephonetobedefective.
Telephonesthatreceivedamageasaresultofship-
ping will require you to file a claim with the carrier.
51-250-450
Issue7
TEL-FLASHTELEPHONES
!Tel-Flash
!Tel-Flash/MessageWaiting
!ToneDialing
!RingerVolumeControl
!Hearing-Aid Compatible
THANK YOU FOR PURCHASING
THIS TELEPHONE
We want you to know all about your new
telephone, how to install it, the features it
provides, and the services you can expect
fromits use.We haveincluded thisinforma-
tioninyourOwner’sInstructionManual.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE.
BEFOREUSINGYOURTELEPHONE
ThistelephoneincludesaHandsetwithReceiverVolumeControl
thatcomplieswithFCCPart68requirementsmandatedbythe
HearingAidCompatibilityActof1988.
TheVolumeControlisasmallrotaryknobthatprotrudesfromthe
inside of the Handset handle. The rotary knob may be
conveniently operated with the thumb, index, or middle finger
whileholdingthehandset.
RotatingtheknobtowardtheReceiver(upper)endoftheHandset
willincreasetheloudnessfromtheReceiver.
Rotating the knob toward the Microphone (lower) end of the
HandsetwilldecreasetheloudnessfromtheReceiver.
TheVolumeControlwillnotdisabletheReceiver.Theminimum
loudness setting of the Volume control will usually produce a
comfortable listening level for persons with no hearing
impairment.

IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when
using your telephone equipment to
reduce the risk of fire, electrical shock, and injury.
1. Read and understand all instructions
intheOwner’s InstructionManual.
2. Read all warnings and follow all
instructions marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Use a damp
cloth for cleaning. Do not use liquid
oraerosolcleaners.
4. Do not use the telephone near water. For
example,donot useneara bathtub,washbowl,
kitchensink,laundrytub, swimmingpool,orina
wetbasement.
5. Donotplacethisproductonanunstablecart
or stand. The product may fall causing serious
damageto theproduct.
6. Do not place any objects on the telephone
linecord.Donotlocatethetelephone wherethe
line cord will be walked on.
7. Do not block or cover ventilation slots and
openings in the bottom of the telephone. The
openingsshouldnever beblockedby placingthe
telephone on a bed, sofa, rug, or other similar
surfaces. Thistelephoneshouldnever beplaced
near or over a radiator or heat register. This
telephone should never be placed in a built-in
installationunless properventilationisprovided.
8. Never spill liquid on the telephone or push
objectsofanykindthroughventilationslots.
Liquid or objects may touch dangerous voltage
pointsorshort outpartsthatcouldresultinarisk
of fire or electrical shock.
9. Donotdisassemblethisproduct. Openingor
removingcovers mayexpose youto dangerous
voltagesor otherrisks.Incorrectreassemblycan
cause electrical shock when the product is
subsequentlyused.
10. Avoid using a telephone during a local
thunderstorm. There may be a remote risk of
electrical shock from lightning.
11.Donotuseatelephoneinthevicinity ofagas
leak to report the leak, or otherwise.
12. Unplug the telephone from the wall outlet
and refer servicing to qualified service
personnelunder thefollowing conditions:
• When the line cord is frayed or plugs
damaged.
• Ifliquid has been spilled into the telephone.
• Ifthetelephonehasbeenexposedto rainor
water.
• Ifthetelephonedoesnotoperateproperlyby
followingtheoperatinginstructions.
• If the telephone has been dropped or the
housingdamaged.
• If the telephone exhibits distinct change in
performance.
SAVETHESEINSTRUCTIONS
15-101-613
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
Warning: Changes or modifications to this unit not
expressly approved by the party responsible for compli-
ance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a CLASS B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harm-
ful interference in a residential installation. This equip-
ment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is encour-
aged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
- Consult the dealer or an experienced radio TV techni-
cian for help.
THE FCC WANTS YOU TOKNOW
DESIGN COMPLIANCE Your telephone is designed to comply
with FCC Rules and Regulations, Part 68. It can be connected to
the telephone network as FCC-registered terminal equipment.
The registration number is printed on the label on the bottom of
your telephone.
NOTIFICATION TO THE TELEPHONE COMPANY As a
customer of the local telephone company, you must, if they ask,
tell them before connecting your telephone to the telephone
company lines. The telephone company may need the FCC
registration number and the ringer equivalence of the telephone.
This information is printed on a label on the bottom of your
telephone.
RINGER EQUIVALENCE The ringer equivalence indicates the
amount of power that your telephone draws from the telephone
company line during ringing. The number is printed on the label
on the bottom of your telephone.
If you have more than one telephone (or other terminal device)
connected to the telephone company line, you should total the
ringer equivalence numbers (REN’s), and be sure that the total
is not more than five. Your telephones may not ring if the total is
morethan five. Also, insome rural locations, yourtelephone may
not ring if the REN total is more than three.
RESTRICTIONS You must not connect your telephone to coin-
operated lines or party lines.
INTERFERENCEPOTENTIAL Yourtelephonehasapush-button
dial that generates radio frequency energy. If not properly used,
it may interfere with radio and television reception. If the tele-
phone does cause interference with reception, move the radio
or television to another electrical circuit or another location. If
necessary, you may need to seek advice from an experienced
technician.
INSTALLATION Thismodeltelephonemustbeconnectedtothe
telephone company lines through a modular jack. The required
USOCforthemodularjackisRJ11CfordeskmountingandRJ11W
forwallmounting.TheUSOCnumberisprintedonthelabelonthe
bottom of your telephone.
TYPEOFDIALING Yourtelephonehasapush-buttonTONEdial.
You must have TONE service from your telephone company to
use your telephone for dialing. Note that you will usually be
charged extra for TONE service.
HEARING-AIDCOMPATIBILITY Thehandsetonyourtelephone
will work with magnetically-coupled hearing aids. You can use
a hearing aid equipped with a T (Telephone) switch.
IN CASE OF TROUBLE If your telephone should cause
problems on the telephone line, the telephone company can
temporarily disconnect your service. The telephone company
must then notify and allow you to correct the problem.
Thetelephone companymay fromtimeto timechange itslines or
equipment. They must notify you if planned changes will affect
your telephone service, to allow you to take steps to prevent
interruptions.

Model2500TEL-FLASHTelephone(OrderingCode2500**-VBA-20F)
WithOptionalMessageWaitingLamp(OrderingCode2500**-VBA-27F)
FEATURESOFYOURTELEPHONE
TheTEL-FLASHtelephoneisdesignedforusewithmodernPABXs,
hybridcommunicationsystems,andcentralofficesprovidingcustom
callingfeatures.
HANDSET The handset receiver is compatible with magnetically-
coupledhearingaids.
PUSH-BUTTONDIAL Thepush-buttondialisusedtodialnumbersusing
TONEdialing.Youmusthavetoneserviceforyourtelephonecompany
tousethistelephone.
RINGERVOLUMECONTROL Theringervolumecontrolisusedtoset
ringingforhighvolume,lowvolume,orsilenceringing.Iftheswitchis
settosilenceringing,youwillnotheartheringerwhensomeonecalls
you.
TEL-FLASH Theconvenient FLASH button is used,ratherthan the
hookswitch, to access PBX features such as transfer, hold, and
conference.
MESSAGEWAITINGLAMP Theoptionalmessagewaitinglampisused
inPABXapplicationstoindicatethatthestationusershouldcontactthe
message center. The lamp operates with 90 VDC supplied by the
connectedequipment.
MAINTENANCEINFORMATION
Treatyourtelephonewithcarefortrouble-freeperformance.Avoid
droppingthehandset.Carefullyplacethehandseton-hookafteruse.
Clean your telephone with a damp cloth.Stains may be removed
withamildsoap.Do not use liquid or aerosol detergents or cleaning
agents.
Model2554TEL-FLASHTelephone(OrderingCode2554**-VBA-20F)
WithOptionalMessageWaitingLamp(OrderingCode2554**-VBA-27F)
USINGYOURTELEPHONE
MAKINGANDANSWERINGCALLS
Liftthehandsettoreceivedialtoneformakingacallortoanswer
anincomingcall.Youcanendacallbyplacingthehandseton-
hook.
SENDINGAFLASH
Use The Flash Button For Features Access.
Use The Hookswitch Plunger For Positive Disconnect.
To signal your telephone system during a call, press the
FLASHbutton. The results ofaflash signal dependonthe
servicesyou haveavailablefrom thetelephone company.
Forexample,ifyouhave"second-callwaiting"providedby
yourcentraloffice,operatingtheFLASHbuttonputsthefirst
call on hold and connects you to the waiting call.
RefertotheuserinstructionsincludedwithyourPABX.When
a"hookswitch flash" is indicated, use the FLASH button. Do
NOTusethe hookswitch as this will disconnect you.
Todisconnectaftertransferringorcompletingacall,simply
hang up your handset. If you want to make another call
without hanging up, press and release the hookswitch
plunger;waitfordialtone;anddialthenumber.Operatingthe
hookswitchplungerwilldisconnectyouforaminimumof1.2
seconds. Remember that a new dial tone will be slightly
delayed when you use this procedure.
ANSWERINGAMESSAGEWAITINGSIGNAL
You will be signaled by a flashing message waiting
lamp whenyouhave a message waiting. Operationofthe
messagecenterwill, ofcourse,dependonyourtelephone
system.Usually, youcandial thenumber forthemessage
center, retrieve your message, and the message center
attendant will turn off the message waiting lamp on your
telephone.
REPAIROFYOURTELEPHONE
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOUR-
SELF. Telephones manufactured by CORTELCO must be
returned to us for repair.
You can return your telephone to CORTELCO for repair
or replacement in accordance with our LIMITED WARRANTY.
DATE-OF-PURCHASE CORTELCO warrants telephones
against defects in material and workmanship in accordance
with our LIMITED WARRANTY. If your telephone is returned
for repair, include a copy of your sales receipt containing the
date-of-purchase.DO NOT INCLUDE THEORIGINAL SALES
RECEIPT.
If date-of-purchase is not included, the factory date
printed on the label on the bottom of your telephone will be
used as the date-of-purchase. The factory date allows six
months for distribution and sale of the telephone.
If you return your telephone for repair, the warranty
period is not extended. The original date-of-purchase
continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this telephone
for a nominal fee after the LIMITED WARRANTY has expired
if you send it to us in a complete and undamaged condition.
The repaired telephone will be shipped to you C.O.D., freight
collect.
FOREIGN ATTACHMENTS Remove all attached devices,
such as adapter plugs or long cords, from your telephone
before returning for repair. We do not assume responsibility
for repair or return of attachments. Check our LIMITED
WARRANTY.
RETURN-FOR-REPAIR PACKAGING If you are returning a
telephone to us for repair, package it carefully, preferably in
the original carton. Be sure to include your return address, a
copy of the sales receipt showing date-of-purchase, and a
note describing the problem you have with your telephone.
Shipping must be prepaid. If the telephone is in warranty, it will
be repaired or replaced, at our option, at no cost to you, and
it will be returned shipping prepaid.
Ship telephones (shipping prepaid) to:
CORTELCOREPAIRCENTER
1703 SAWYER ROAD
CORINTH,MS38834

INSTALLINGYOURTELEPHONE
MODULARJACKS
Toinstallyourtelephone,youmusthaveamodularwalljack
atthedesiredlocation,ora4-prongjackthatcanbemodifiedwith
a4-prongadapter.Ifyourtelephonelinedoesnothaveamodular
wall jack, or a jack that can be modified, you must have one
installed.
DANGER: To reduce the risk of electrical shock
and personal injury, observe the following when
installing station wiring:
1. Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
Various types of modular
walljacksareshowntothe
right. The USOC RJ11C
modularwalljackisfordesk
telephones and the USOC
RJ11Wmodularwalljackis
formodularwalltelephones.
TheUSOCRJ11Wmodular
wall jack must be in the
correct mounting position
beforemountingamodular
wall telephone. Check to
makesureitisintheposition
shown.
Various types of 4-prong
walljacksareshowntothe
right along with a 4-prong
adapter. The 4-prong
adapter plugs into the wall
jack for modular wall jack
service.
INSTALLINGYOURTELEPHONE
TELEPHONESERVICEPROBLEMS
If you have any problems with your telephone service,
determineiftheproblemiswithyourtelephoneorthetelephone
companylines.BEFORECALLINGTHETELEPHONECOMPANY,
be aware that they may charge you for a service call if the
problemiscausedbyyourtelephone.
NODIALTONE
• Unplug your telephone from the wall jack. Plug a
substitute telephonethat isknownto workproperly into
thesamewalljack.
• If the problem persists when using the substitute
telephone, notifythetelephonecompany.
• If the substitute telephone works properly, you must
have your telephone repaired before reconnecting it to
thewall jack.
DIALTONE BUTNO RINGING
• Check that the RINGER VOLUME CONTROL is not set
toOFF.
• Set the RINGER VOLUME CONTROL to HIGH and
have someone on another line call you. Before
answering the call, set the RINGER VOLUME
CONTROLtothedesiredvolume.
INSTALLINGYOURTELEPHONE
DESKINSTALLATION
To install the Model 2500 desk
telephone, use the long modular
line cord supplied with your
telephone.Plugoneendoftheline
cordintotheconnectorontheback
ofyourtelephoneandtheopposite
endintothemodularwalljack.Your
telephoneisreadytouse.
Todisconnectyourtelephone,pressthespringclipontheline
cordplugandpullout.
WALLINSTALLATION
To install a modular wall telephone,
refertothediagramtotheright.
• Fitthe plug (1)on the backofthe
telephoneintothejack(2).
• Align slotted holes (3) on the
back of the telephone over the
mounting studs(4).
• Gentlypulldownonthetele-
phoneuntilitlocksinplace.
NUMBERCARD
Writeortypecorrecttelephonenumberon
numbercardandfitintonumbercardslot
inthetelephonefaceplate.Insertoneend
oftheclearplasticretainerinoneendof
theslotand,holdingtheretainerasshown
atright,bendtheoppositeenddowninto
the slot and let it snap into place. To
removetheretainer,insertastraightened
paperclipintothesmallslotintheretainer
and pry outward.
CHECKFORDIALTONE
Lift the handset and listen for dial tone.
• When you hear dial tone, your telephone is ready to use.
• If you do not hear dial tone, refer to the Telephone
ServiceProblemspart ofyourmanual.
SETTHERINGERVOLUME
Iftheringercontrolissettoofftosilenceringing,youcannothear
theringer whensomeone callsyou.Move thecontrol toward
LOUDtoincreasevolume.
AW
90
-
59
RJ11C RJ11W
MESSAGEWAITINGLAMPWIRING
Wiringinsidethetelephoneon
the networks PBA can be
changed to connect the
messagewaitinglampacross
thealternateBK/YLpair.(See
Table.) In this configuration
the message waiting lamp is
controlled on and off by the
connectedequipment.
The telephone is shipped from the factory with the
messagewaitinglampcircuitconnected acrosstheTip
andRing(RD/GN)pair.Inthisconfigurationthemessage
waiting lamp is off when the handset is off-hook.
MESSAGE WAITING LAMP
CONDUCTOR CHANGES FOR
ALTERNATE BK/YL PAIR
2500 2554
FROM TO FROM TO
F
GE1 L1 G *GF2
(dial)
E1
L1
* Remove Dial PBA Strapping
Plug.