Costway Fp10360us User manual

FP10360US

If you're having difficulty, our friendly

customer team is always here to help.

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.

Electric Log Heater

Cheminée Électrique

USA office: Fontana AUS office: Truganina

GBR office: Ipswich FRA office: Saint Vigor d'Ymonville

USA:[email protected]

AUS:cs.au@costway.com

GBR:cs.uk@costway.com

FRA:cs.f r @costway.com

Before You Start

Please read all instructions carefully.

Retain instructions for future reference.

Separate and count all parts and hardware.

Read through each step carefully and follow the proper order.

We recommend that, where possible, all items are assembled near to the area in

which they will be placed in use, to avoid moving the product unnecessarily once

assembled.

Always place the product on a flat, steady and stable surface.

Keep all small parts and packaging materials for this product away from babies

and children as they potentially pose a serious choking hazard.

Veuillez lire attentivement toutes les instructions.

Conservez les instructions pour vous y référer ultérieurement.

Vérifiez toutes les pièces et les accessoires.

Lisez attentivement chaque étape et suivez l’ordre correct.

Nous recommandons que, dans la mesure du possible, tous les produits

soient assemblés à proximité de la zone où ils seront utilisés, afin d’éviter tout

déplacement inutile du produit une fois assemblé.

Placez toujours le produit sur une surface plane et stable.

Conservez toutes les petites pièces de ce produit et les matériaux d’emballage

hors de portée des bébés et des enfants, car ils pourraient présenter un risque

d’étouffement.

Avant de Commencer

WARNING

Read and understand this entire user

manual, including all safety

information, before plugging in or

using this product. Failure to do so

could result in fire, electric shock, or

serious personal injury.

We appreciate your trust and confidence in our electric

log heater. We strive to continually create quality

products designed to improve your home. Thank you for

choosing!

CAUTION

THANK YOU!

Keep this user manual for future

reference. If you sell or give this

product away, make sure this manual

accompanies this product.

02 03

04 05

WARNING: Any use of this appliance other than that recommended

by the manufacturer in this owners manual may cause fire, burns,

electric shock and/or other serious injuries or death.

When using electrical appliance, basic precautions should always

be followed to avoid the risk of fire, electric shock and injury to

persons including the following:

1.Read all instructions before using this appliance.

2.This appliance is hot when in use. To avoid burns, do not let bare

skin touch hot surface. If provided, use handles when moving this

appliance. Keep combustible materials, such as furniture, pillows,

bedding, papers, clothes, and curtains etc. at least 3 ft (0.9 m) away

from the front of the appliance. Keep all items away from the sides

and rear.

3.Extreme caution is necessary when the appliance is used by or

near children or invalids and whenever the appliance is left

operating and unattended.

4.Always unplug the appliance when not in use. This unit should be

operated under supervision and should not be left on without

supervision.

5.Do not operate any appliance with a damaged cord or plug or after

the appliance malfunctions, has been dropped or damaged in any

manner.

6.Do not use outdoors.

7.This appliance is not intended for use in bathrooms, laundry areas

and similar indoor locations. Never locate the appliance where it

may fall into a bathtub or other water container.

8.Do not run the cord under carpeting. Do not cover the power cord

with throw rugs, runners, or similar floor coverings. Arrange the cord

away from traffic area and where it will not be tripped over.

9.To disconnect the appliance, turn all controls “OFF”, then remove

the plug from the electrical outlet.

10.Connect to properly grounded outlets only.

SAVE THESE INSTRUCTIONS

1.IMPORTANT SAFETY INFORMATION 11.Do not insert or allow foreign objects to enter any ventilation or

exhaust openings as this may cause an electric shock or fire, or

damage the appliance.

12.To prevent a possible fire, do not block air intakes or exhausts in

any manner. Do not use on soft surfaces, like a bed, where

openings may be blocked.

13.All electrical appliances have hot and arching or sparking parts

inside. Do not use in areas where gasoline, paint, or flammable

liquids are used or stored.

14.Use this appliance only as described in this manual. Any other

use which is not recommended by the manufacturer may cause fire,

electric shock, or injury to persons.

15.It is strongly recommended that to use the entire 15 amp outlet

for the electric fireplace only. Sharing the outlet with another

electronic item could create overload and damage the outlet and

electric items in the long term.

16.Avoid using an extension cord because the extension cords may

overheat and cause a risk of fire. However, if an extension cord

MUST be used, the cord must be No. 14 AWG minimum size and

rated not less than 1875 Watts. The extension cord must be a

3-prong cord with grounding type plug and cord connection and

should not exceed 20 ft (6m) in length.

17.When transporting or storing the appliance, keep both the unit

and power cord / plug dry, free from excessive vibration and away

from heat sources to avoid causing fire, electric shock, or injury to

persons.

18.Do not attempt to burn wood or other materials in this appliance.

19.This appliance, when installed, must be electrically grounded in

accordance with the current.

04 05

ELECTRICAL SPECIFICATIONS

• Voltage: 120 V, 60 Hz

• Watts: 1500 Watts

Read all instructions and warning prior to operating the appliance.

Ensure that all controls are in the “OFF” status before plugging the

appliance into a properly grounded electrical outlet.

This appliance is for use on 120 Volts. The appliance has a 3-prong

grounded plug (Figure 1). If your electrical outlet has only 2 slots

(Figure 1), you will have to use an adapter (Figure 1) to convert from

the 3-prong power cord to a 2-slot receptacle. The green grounding

plug extending from the adapter must be securely connected to a

permanent ground such as a properly grounded outlet box. The

adapter should only be used if a proper 3-slot receptacle is not

available.

NOTE: Adapters are not allowed for use in Canada.

A 15 AMP circuit is required to operate this appliance. If the breaker

trips when the appliance is running, you may need to move the

appliance to another location or unplug other appliances that are on

the same circuit.

The fireplace control functions can be accessed in 2 ways:

- Using the control panel, located in the corner of the electric insert.

- Using the multifunctional remote control.

The main control panel is located at the corner on the front (Figure

2).

2. PRODUCT INFORMATION

3. OPERATING INSTRUCTIONS

660 mm(26”)

225 mm(8—7/8”)

355 mm(14”)

Control

Panel

Figure 2

Figure 1

06 07

• Press this button to power on the fireplace. Then you will hear a

“beep” sound. In the default setting, the flame is amber with the

highest brightness.

• Press the power button to turn off the fireplace. You will hear the

“beep” sound twice. This machine remembers all the settings

(except the timer setting) and recovers those settings when you

power on the fireplace next time (Only if you never pull the

plug).

• If the plug is unplugged or a power outage occurs, all the

settings will be back to the original default setting when turning

on next time.

• POWER BUTTON (Figure 3.A):

Flame Color

Amber

Blue

Polar

Breathing

Violet

Off

Display

OFF

Flame Brightness

5 levels

N/A

5 levels

N/A

Display

5~1

N/A

5~1

N/A

OFF

shown

70°F

21°C

shown

71°F

22°C

shown

....

shown

92°F

32°C

shown

93°F

33°C

shown

94°F

34°C

shown

95°F

35°C

shown

Fahrenheit

Temperature

Celsius

Temperature

Display

• Press the flame control button to switch the flame color among 5

settings.

• When the product is off and plugged in, press and hold the

flame button for 6 seconds to turn off the beep sound of the

control panel.

• Press the UP (Figure 3.E) or DOWN (Figure 3.F) to adjust the

flame brightness, not including Polar flame.

• There are 5 levels Flame Brightness: 5 level-highly bright, 4

level-fully bright, 3 level-medium bright, 2 level-low bright, 1

level-slight bright.

• FLAME CONTROL (Figure 3.B):

• Press once to activate high heat setting. Press second time to

shut the heat off.

• Press to start the heating function, and the system will set the

temperature to 99°F/37°C, the digital display screen will be

shown 95°F/ 35°C.

• Press the UP (Figure 3.E) or DOWN (Figure 3.F) to adjust the

heater temperature.

• HEATER CONTROL (Figure 3.C)

3a. Manual Control Panel

Figure 3

08 09

• It is invalid in power-off or child lock state.

• You can switch the temperature display from °F to °C by

pressing the Heater button for approximately 6 seconds. The

default system temperature setting is °F.

• No action after 20s, the digital display is blank.

• Press to activate timer setting, default is 0.5H, digital area

shows 30.

• Press UP (Figure 3.E) or DOWN (Figure 3.F) to choose the

timing, the options are 0.5H/1H/ 2H/3H/4H/ 5H/6H/7H/8H/OFF.

• Once the timer is on and desired setting is reached, the system

will shut down after the chosen time.

• Child Lock: Press and hold the Timer button for approximately 6

seconds to activate the Child Lock function, the display screen

will show "--". When the Child Lock is on, all the other features

are not work, long press the Turn down button for 6 seconds to

turn off the Child Lock function.

• Timer ( Figure 3.D)

• Used in Flame, Heating, Timer controls.

• If not assisting in Heating, Timer controls, used to adjust the

flame brightness.

• UP (Figure 3.E) / DOWN (Figure 3.F)

Press and slide the battery cover on the rear of the remote and

remove the cover. Insert 2 new AAA 1.5V batteries into the battery

compartment. Ensure that the polarity is correct. Batteries are not

included in the package due to safety during transportation.

Note: Do not mix old and new batteries together in the remote.

Do not mix alkaline, standard (carbon-zinc) or rechargeable

(Nickel-cadmium, Nickel-metal, Hydride, etc.) batteries together.

REMOTE CONTROL BATTERIES

• The display screen will display the relative flames and heating

temperatures and the timer and the child lock information.

The remote control can be used up to 13 ft (4 m) away from the

heater, so long as there are no obstructions between the remote

control and the heater. The remote can control all the settings as the

control panel does.

• Display Screen (Figure 3.G):

3b. Remote Control

10 11

This log heater is equipped with a Temperature Limiting Control.

Should the heater reach an unsafe temperature, the heater will

automatically turn OFF. To reset:

• Unplug the power cord from the outlet.

• Turn the Power Switch on the CONTROL PANEL to OFF. Wait

at least 30 minutes. Lower electric firebox internal temperature.

• Inspect the fireplace to make sure no vents are blocked, or

clogged with dust or lint. If they are, use a vacuum to clean the

vent areas.

• With the Power Switch in the OFF position, plug the power cord

back into the outlet.

If it switches off again, UNPLUG THE HEATER RIGHT AWAY!

Have the outlets, wiring, and breaker box inspected by a

professional. Make necessary repairs before using the heater.

Note: is a button with no function.

Temperature Limiting Control

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received, including

interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

• Consult an experienced radio/TV technician for help.

• ALWAYS turn the appliance OFF and unplug the

power cord from the outlet before cleaning,

performing maintenance, or moving this fireplace.

Failure to do so could result in electric shock, fire, or

personal injury.

• NEVER immerse in water or spray with water. Doing

so could result in electric shock, fire, or personal

injury.

• Risk of electric shock! DO NOT OPEN! Replace parts

contact our customer service team for help first !

4. CARE AND MAINTENANCE

Warning: Changes or modifications to this unit not

expressly approved by the party responsible

for compliance could void the user’s authority to operate

the equipment.

12 13

PROBLEM POSSIBLE CAUSE SOLUTION

The blower motor and flame motor are pre-lubricated for a durable

using time and need no further lubrication or maintenance. To

remove any accumulation of dust or debris, the soft brush

attachment of a vacuum cleaner should occasionally be used to

clean the outlet grille of the fan heater.

• Use a soft, clean cloth that will not scratch the surface when

dusting.

• Use a clean soft cloth dampened with warm water to clean the

fireplace surface. DO NOT use household or abrasive cleaners,

as these products may damage the surface.

• When cleaning the glass viewing screen, use a non-abrasive

damp cloth with liquid cleaner or soft soap if necessary; DO

NOT use cleaning powders or any other substance with

abrasives since these substances will scratch glass.

• Under no circumstances should this product be operated with a

broken or chipped glass panel.

• Do not strike or slam the glass.

• In the event that your appliance is stained or otherwise

damaged during use, we recommend that you call a

professional to repair it.

• When not in use please unplug the cord from the outlet to

prevent any damage or accidents.

NOTE: If you experience difficulties, please do not return this

product immediately. Any missing parts, hardware or assembly

problems, please contact the customer service center.

Simulated

flame effect is

dim or not

present

1. Dimmer control button

is set too low.

2. LED strip not

functioning.

3. “Flame wand” has

come loose from

bracket.

4. “Flame wand” motor is

not functioning.

The appliance

turns on and

will not turn

back on

1. The overheat

protection device in the

appliance has been

triggered.

2. House circuit breaker

has been tripped.

1. Turn all controls off, unplug the

appliance, allow the insert to cool

down for at least 10 minutes, and

then plug in and restart.

2. Reset house circuit breaker.

The appliance

does not turn on

when the button

is pushed to

“ON”.

The overheat protection

device in the appliance

has been triggered.

1.Turn all controls off, unplug the

appliance, allow the insert to cool

down for at least 10 minutes, and

then plug in and restart.

Remote

control does

not work.

1. Low batteries.

2. The remote control

signal cannot be

received.

1.Change the remote batteries.

2.Operate remote transmitter at a

slow measured pace. Press the

remote control buttons with an

even motion and gentle pressure.

3.Repeatedly pressing buttons in

rapid succession may cause the

transmitter to malfunction.

4.Stand closer to your fireplace.

5.Remove objects that may block

your remote control's ability to

communicate with your fireplace.

1. Push flame button to increase

light.

2.Contact the customer service

center.

3. Remove screws holding back

panel in place and remove back

panel. Secure end of “Flame

wand” back into the support

bracket.

4.Contact the customer service

center

5. TROUBLESHOOTING GUIDE

WARNING: Turn off the appliance, unplug and let cool for

at least 10 minutes before attempting to service. Only a

qualified professional should attempt to service or repair

the appliance.

14 15

AVERTISSEMENT

Lisez et comprenez l'intégralité de ce

manuel d'utilisation, y compris toutes

les informations relatives à la

sécurité, avant de brancher ou

d'utiliser ce produit. Le non-respect

de cette consigne peut entraîner un

incendie, une électrocution ou des

blessures graves.

Nous apprécions la confiance que vous accordez à notre

poêle à bois électrique. Nous nous efforçons de créer

continuellement des produits de qualité conçus pour

améliorer votre foyer. Merci d'avoir choisi !

AVERTISSEMENT : Toute utilisation de cet appareil autre que celle

recommandée par le fabricant dans le présent manuel d'utilisation

peut provoquer un incendie, des brûlures, un choc électrique et/ou

d'autres blessures graves, voire mortelles.

Lors de l'utilisation d'un appareil électrique, des précautions de base

doivent toujours être suivies pour éviter les risques d'incendie, de

choc électrique et de blessures, notamment les suivantes :

1. Lisez toutes les instructions avant d'utiliser cet appareil.

2. Cet appareil est chaud lorsqu'il est utilisé. Pour éviter les

brûlures, ne laissez pas la peau nue toucher la surface chaude. Si

l'appareil en est pourvu, utilisez les poignées pour le déplacer.

Maintenez les matériaux combustibles, tels que les meubles, les

oreillers, la literie, les papiers, les vêtements, les rideaux, etc. à une

distance d'au moins 3 pieds (0,9 m) de l'avant de l'appareil.

Éloignez tous les objets des côtés et de l'arrière de l'appareil.

3. Il convient d'être extrêmement prudent lorsque l'appareil est

utilisé par ou à proximité d'enfants ou de personnes invalides et

lorsqu'il est laissé en fonctionnement sans surveillance.

4. Débranchez toujours l'appareil lorsqu'il n'est pas utilisé. Cet

appareil doit être utilisé sous surveillance et ne doit pas être laissé

en marche sans surveillance.

5. Ne pas faire fonctionner un appareil dont le cordon ou la fiche est

endommagé, ou si l'appareil fonctionne mal, est tombé ou a été

endommagé de quelque manière que ce soit.

6. Ne pas utiliser l'appareil à l'extérieur.

7. Cet appareil n'est pas destiné à être utilisé dans les salles de

bains, les buanderies et autres lieux intérieurs similaires. Ne placez

jamais l'appareil dans un endroit où il pourrait tomber dans une

baignoire ou un autre récipient contenant de l'eau.

8. Ne pas faire passer le cordon d'alimentation sous la moquette.

Ne pas couvrir le cordon d'alimentation avec des tapis, des patins

ou des revêtements de sol similaires. Placez le cordon à l'écart des

zones de circulation et à un endroit où l'on ne risque pas de

trébucher dessus.

9. Pour débrancher l'appareil, éteignez toutes les commandes, puis

retirez la fiche de la prise électrique.

ATTENTION

MERCI !

Conservez ce manuel d'utilisation

pour référence ultérieure. Si vous

vendez ou donnez ce produit,

assurez-vous que ce manuel

l'accompagne.

1. INFORMATIONS IMPORTANTES DE SECURITÉ 10. Ne branchez l'appareil que sur des prises de courant

correctement mises à la terre.

11. N'insérez pas ou ne laissez pas pénétrer de corps étrangers

dans les orifices de ventilation ou d'évacuation, sous peine de

provoquer un choc électrique ou un incendie, ou d'endommager

l'appareil.

12. Pour éviter tout risque d'incendie, n'obstruez pas les entrées

d'air ou les sorties d'air de quelque manière que ce soit. Ne l'utilisez

pas sur des surfaces molles, comme un lit, où les ouvertures

peuvent être bloquées.

13. Tous les appareils électriques contiennent des pièces chaudes,

des arcs ou des étincelles. Ne pas utiliser dans des endroits où de

l'essence, de la peinture ou des liquides inflammables sont utilisés

ou stockés.

14. N'utilisez cet appareil que de la manière décrite dans ce manuel.

Toute autre utilisation non recommandée par le fabricant peut

provoquer un incendie, une électrocution ou des blessures.

15. Il est fortement recommandé d'utiliser la totalité de la prise de

courant de 15 ampères pour le foyer électrique uniquement. Le fait

de partager la prise avec un autre appareil électronique peut créer

une surcharge et endommager la prise et les appareils électriques à

long terme.

16. Évitez d'utiliser une rallonge car celle-ci peut surchauffer et

provoquer un risque d'incendie. Toutefois, si une rallonge doit être

utilisée, elle doit être d'un calibre minimum de 14 AWG et d'une

puissance nominale d'au moins 1875 watts. La rallonge doit être un

cordon à 3 broches avec une prise de terre et une connexion de

cordon et ne doit pas dépasser 20 pieds (6 m) de longueur.

17. Lors du transport ou du stockage de l'appareil, veillez à ce que

l'appareil et le cordon d'alimentation/la fiche soient secs, à l'abri des

vibrations excessives et à l'écart des sources de chaleur afin d'éviter

tout risque d'incendie, de choc électrique ou de blessure.

18. N'essayez pas de brûler du bois ou d'autres matériaux dans cet

appareil.

19. Cet appareil, une fois installé, doit être mis à la terre

conformément aux normes en vigueur.

16 17

18 19

SPÉCIFICATIONS ÉLECTRIQUES

• Tension : 120 V, 60 Hz