Cozzia Cz-361 User manual

14515 E Don Julian Rd, City of Industry, CA 91746

Tel: 1-877-977-0656

Fax: 1-800-521-4712

Email: [email protected]

WWW.COZZIAUSA.COM

See more product update at:

WWW.COZZIAUSA.COM

See more product update at:

Wellness for Home

Use & Care Manual

CZ-361

Massage chair

Welcome To

COZZIAUSA.COM

Thank you for purchasing the CZ-361 massage chair. Before using your chair, please read the

contents of this instruction manual and refer to it when needed.

CZ-361

Massage chair

TABLE OF CONTENTS

Safety Precautions

Chair Components

Chair Specifications

Chair Installation

Moving the Chair

Operation Guide

Grounding Instructions

Troubleshooting

Product Care and Storage

Warranty Information

Warranty Card( Attachment)

When using the massage chair, basic precautions should always be followed, including the

following:

Read all instructions before using this massage chair.

SAFETY PRECAUTIONS

• Always unplug this massage chair from the electrical outlet immediately after using and

before cleaning.

• Never use pins or other metallic fasteners with this appliance.

• Carefully examine the covering before each use. Call for service if the covering shows any

sign of deterioration, such as blistering, peeling or cracking.

• Keep dry-Do not operate in a wet or moist condition.

IMPORTANT SAFETY INSTRUCTIONS

DANGER-To reduce the risk of electric shock:

• Read all instructions before using.

• A massage chair should never be left unattended when plugged in. Unplug from the outlet

when it is not in use and before putting on or taking off parts.

• Close supervision is necessary when this massage chair is used by or near children or

disabled persons. Keep children away from reclining backrest and extended leg rest.

• Use this massage chair only for its intent use as described in this manual.

• Never operate this massage chair if it has a damaged cord or plug, if is not working properly,

if it has been dropped or damaged, or dropped into water. Contact Customer Service

Department.

• Keep the cord away from heated surfaces.

• Never operate the massage chair with the air openings blocked. Keep the air openings free

of lint, hair and the like.

• Never drop or insert any object into any opening.

• Do not use outdoor.

• Do not operate where aerosol (spray) products are being used or where oxygen is being

administered.

WARNING--To reduce the risks of burns, fire, electric shock or injury to persons:

• To disconnect, turn all controls to the off position, then remove the plug from the outlet.

• Do not stand on or in the massage chair. Use only while seated.

• The product is not intended for use by children or persons with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given

supervision or instruction concerning use of the product by a person responsible for their

safety.

• Children should be supervised to ensure that they do not play with the product.

• Temperatures sufficiently high to cause burns may occur regardless of the control setting.

Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in

contact with the heated area of the appliance frequently to reduce the risk of blistering.

• Burns may result from improper use.

• Do not crush in order to avoid sharp folds.

• Keep children away from extended foot support (or other similar parts).

• DO NOT WET.

• DO NOT USE PINS.

• NEVER REMOVE COVER.

• Connect this appliance to a properly grounded outlet only. See Grounding Instructions.

01-05

06-07

09-12

14-18

22-24

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• Read all instructions before using.

• A massage chair should never be left unattended when plugged in. Unplug from the outlet

when it is not in use and before putting on or taking off parts.

• Close supervision is necessary when this massage chair is used by or near children or

disabled persons. Keep children away from reclining backrest and extended leg rest.

• Use this massage chair only for its intent use as described in this manual.

• Never operate this massage chair if it has a damaged cord or plug, if is not working properly,

if it has been dropped or damaged, or dropped into water. Contact Customer Service

Department.

• Keep the cord away from heated surfaces.

• Never operate the massage chair with the air openings blocked. Keep the air openings free

of lint, hair and the like.

• Never drop or insert any object into any opening.

• Do not use outdoor.

• Do not operate where aerosol (spray) products are being used or where oxygen is being

administered.

• Do not use the massage chair in an excessively humid or dusty environment as this may

result in malfunction or electric shock.

• Do not use the massage chair in a room with a temperature of 104°F or higher.

• Do not expose the massage chair to heaters, stoves or direct sunlight.

• Place and use the massage chair on an even, non-slip floor.

• The massage chair is designed for home use and not for commercial purposes.

This massage chair is intended for household use only.

SAVE THESE INSTRUCTIONS

1. Usage Environment

• To disconnect, turn all controls to the off position, then remove the plug from the outlet.

• Do not stand on or in the massage chair. Use only while seated.

• The product is not intended for use by children or persons with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given

supervision or instruction concerning use of the product by a person responsible for their

safety.

• Children should be supervised to ensure that they do not play with the product.

• Temperatures sufficiently high to cause burns may occur regardless of the control setting.

Do not use on an infant or invalid or on a sleeping or unconscious person. Check the skin in

contact with the heated area of the appliance frequently to reduce the risk of blistering.

• Burns may result from improper use.

• Do not crush in order to avoid sharp folds.

• Keep children away from extended foot support (or other similar parts).

• DO NOT WET.

• DO NOT USE PINS.

• NEVER REMOVE COVER.

• Connect this appliance to a properly grounded outlet only. See Grounding Instructions.

• To ensure safe and correct use of the massage chair, do not operate it without reading this

operation manual carefully.

• Do not use the massage chair when the upholstery or seat is removed. This may cause

injury or malfunction.

• Do not use the massage chair in combination with other therapeutic equipment or electric

blanket etc., as this may result in ineffectiveness or injury.

• Do not use the massage chair an hour before or after eating as this may have adverse

effects on the user.

• Do not allow children or pets to play around the massage chair, e.g. behind the backrest,

under the seat base or legrest of the massage chair. This may result in injury.

• Do not use the massage chair when your body is wet.

• Do not operate the massage chair with wet hands.

• It is not recommended to use the massage chair for more than 15 minutes.

• Do not perform continuous massage on the same spot of your body for more than 5

minutes at a time as this may result in excessive stimulation and may have adverse effects.

• Do not insert your hand or foot along the paths of the massage rollers during use as this

may cause injury.

• Stop operation immediately if you feel any discomfort.

• This product is not intended for self-treatment of conditions that should be managed by a

qualified health care provider.

• People on medication or with medical conditions, please consult your doctor before use.

Please do not use the product if you are not feeling well.

2. Safety Precautions

Caution

• This massage chair is to be used indoors only.

• If you use the massage chair in a cold room, do not increase the

room temperature abruptly. It is recommended that you increase the

temperature gradually to a normal level.

• If the massage chair is stored in a cold place and is being brought

into a warm environment, it is advisable to wait for one hour before

use. This is because its performance may not be at optimum level,

as there may be water droplets on the mechanical parts due to

consideration. Using the massage chair under such conditions may

result in malfunction.

Use and Care Manual 04/05

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Consult your doctor before use if you:

• are under medical rest as ordered by a doctor.

• have spinal disorders, an abnormal spinal condition or have suffered a spinal injury.

• have back problems.

• have diabetes, osteoporosis or sensory impairment.

• have joint dysfunction such as rheumatism, hammertoe or gout.

• have a pacemaker or other electronic medical devices.

• may be pregnant.

• have phlebitis or thrombosis.

• have an increased risk for blood clots.

• had recent surgery.

• Have surgical pins, screws, or anything mechanical in the legs, ankles or feet.

3. People with Medical Conditions

Caution

• This massage chair is not intended for use by children or persons

with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given

supervision or instruction or instruction concerning use of the

massage chair by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with

the massage chair.

• Avoid using the massage chair under the influence of alcohol.

• Do not apply massage rollers directly on the head, elbow or knee

joints, torso or abdomen.

• If your legs or feet slip off the leg rest during massage, do not force

them back in as this may result in injury.

• Remove the power plug from the electrical outlet immediately should

liquid be accidentally spilled onto the massage chair. Do not use wet

hands to connect or disconnect the power plug from the electrical

outlet.

• Do not tamper with the power cord or use the massage with a

damaged cord as this may result in malfunction and electric shock.

In the following events, please switch off the main power switch immediately and disconnect the

power cord from the electrical outlet:

• If water is accidentally spilled onto the massage chair. This may result in electric shock or

malfunction.

• If the fabric of the backrest is torn and the internal components are exposed.

• If pain or discomfort is felt during massage, stop operation immediately and consult your

doctor.

• If you detect any malfunction or any other abnormal condition during operation.

• If there is power failure. Injury may occur when power is restored unexpectedly.

• If there is lightning.

4. Instances When the Massage Chair Should Not Be Used

• Do not disassemble the backrest cover of the massage chair. Touching the internal

components may result in malfunction or electrical shock.

• This massage chair must only be professionally serviced or repaired. Do not attempt to

disassemble or repair the massage chair by yourself.

5. Assembly and Repair of the Massage Chair

• Check that the Alternating Current (AC) voltage corresponds with the specifications indicated

for the massage chair.

• Do not connect or disconnect the power plug from the electrical outlet with wet hands. This

may result in malfunction or electric shock.

• When disconnecting the power plug, pull it by holding the plug, not the cord.

• Although operation will be stopped automatically by the Auto-Timer function, always

remember to switch off the main power after use.

• Do not place the power cord under the massage chair or any other heavy objects.

• Do not wind the power cord around the massage chair as this may damage the cord and

result in a fire or electric shock.

• Do not operate the massage with a damaged cord or extension cord.

• Do not use the massage if the electrical outlet is loose.

• If the power cord is damaged, it should be replaced by a qualified technician.

6. Things to Be Noted About the Power Plug and Cord

Use and Care Manual 06/07

CHAIR COMPONENTS Massaging position

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Shoulder panel

Handrest

Seat Pad

Calvearest

Footrest

Castor

Side panel

LED

Backrest

Pillow

26Air Bags

1 Vibration

2 Heaters

Back Massage

Mode Vibration Air Bag Heater

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CHAIR SPECIFICATIONS

Description Specification

Model No. CZ-361

Rated Voltage

Rated Frequency 60Hz

Power Consumption 140W

Timer 5/10/15/20/25/30 minutes

Dimensions (L x W x H)

Weight 194.0 lbs

171.9 lbs

Length of wiring

Power supply wiring 70.9″

Usage condition

Storage condition

Safety feature

Using benefits

Equipped with overheating and power surge

detectors

Increasing blood circulation, relieving muscular

fatigue.

Environmental temperature 10℃- 40℃

Contrasting humidity level 30-85RH

Storage temperature 20

℃

-60

℃

Storage humidity level 30-85RH

48.6″ x 31.1″x 33.9″

Controller wiring 59″

Gross weight:

Net weight:

30 minutes

110-120V

Max. Time Rate

CHAIR INSTALLATION & MOVING

Step 1:

Step 2:

Note: Ensure sufficient space around the chair. When backrest reclining and footrest is being

raised, the minimum 31.5

″

space must be ensured both at the front and the back of chair.

Bottom of the chair may damage the tatami mattress or floor. It is recommended to spread a

mat under the chair.

• Remove all the parts out from the box.

• Attach the seat pad with the seat by Velcro and zip up. Put the backrest pad（with pillow）

into the seat.

at least 31.5

″

at least 31.5

″

Use and Care Manual 10/11

Step 6:Step 3:

Step 4:

Step 5:

• Use the bolt to attach the backrest bracket to the actuator and secure with the split pin.

A: Connecting rod

B: Fork

C: Flat head rivet

D: Split pin

Step 7:

Step 8:

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• Connect backrest heater wire and seat vibration wire.

Seat vibration wire

Backrest heater wire

• Put away the component carton and take all the parts out from it. Put the remote controller

into the pocket of left arm.

• Remove the bolt and split pin from the backrest actuator and set aside.

• Attach the backrest to the seat base. DO NOT rest it on the floor vertically otherwise

damage to the backrest will occur. Make sure that the seat is at its most upright position when

resting the pivot pins to the cradle points on the seat base.

• Connect the air hose and backrest cable (black and grey).

Air hose

Backrest cable

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Step 9:

Step 10:

Step 11:

• Attach shoulder massage to the backrest. Unzip the zipper of the shoulder massage and fix

the shoulder massage onto the backrest by the 4pcs screws. Then connect the air hoses.

• Attach the backrest pad onto the backrest with the zipper.

• Align and engage Velcro onto the backrest.

• Connect the chair to the power supply and then turn on the power switch.

MOVING THE CHAIR

1. Restore the footrest to its original position.

2. Recline the chair to tilt approximately 45 degrees. Move the chair using the wheels as the

fulcrum.

Note:

• Always return the footrest to its original length and restore it to its original position before

moving the chair, otherwise injury during movement may result.

• Do not move the chair while a person is seated on it.

• Place a mat on the floor and gently roll the chair over it to avoid damaging the floor.

Use and Care Manual 14/15

OPERATION GUIDE

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Connect to the power supply, and turn the switch to “I” position, chair is now in idle mode.

During its idle mode ON/OFF button will blink.

During its idle mode, only ON/OFF, Pause, Leg rest Recline/Restore, Back rest

Recline/Restore buttons can work.

Control Buttons for the Massage Chair

1.ON/OFF

The Start/Stop Control Button

Press this button to light up the LCD screen. Press any massage function button to start

massage. This will initiate the timer function. Press this button again to stop all massage

functions, massage chair will return to its original position.

2. TIMER

Time interval Control Button

When a massage function is activated, the timer is preset at 15 minutes. Every single press on

this button will change the timer interval in the sequence of “20>25>30>5>10>15>20”

minutes in circle.

When only one minute left, 5 beeps will be sounded to alert the user.

Note: Screensaver will come out if no operation on the controller within three minutes. Any

press on the main function button will light up the screen and press again to change to the new

function.

3. PAUSE

Press this button once to pause the massage function temporarily. During pause mode, the

pause icon will blink on the liquid crystal display.

Press this button again to cease the “Pause” function and resume previous massage

function as well as countdown timer.

4. ZG

Press this button in order to active the ZG function. Every single press on this button will

change the ZG position in the sequence of “ZG position 1＞ZG position 2＞idle position” in

circle.

Note: ZG function is not available during Relax and Therapy auto massage programs.

5. LEGREST RECLINE AND RESTORE

Angle Adjustment Button for Leg rest

Keep pressing either button until the legrest reaches your desired position.

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Lv5” in cycle.

When Kneading function is engage, every single press on this button will change the massage

strength interval in the sequence of “Lv1 > Lv2 > Lv3 >Lv4 > Lv5” in cycle.

Note: When massage function RELEX, RELIEF, THERAPY, FULL AIR, MANUAL AIR or

MANUAL MASSAGE is engaged, every single press on the SPEED or INTENSITY buttons

can adjust the massage speed, strength or air pressure.

14. SPOT/PARTIAL

The Spot or Partial Back massage

Press this button once to activate localized Spot Massage while the original massage mode

continues to run at the latest position. Every single press on this button will change the

massage function in the sequence of “SPOT＜PARTIAL＜STOP” in circle.

Note: Partial Massage will take the latest position as the center to perform Partial Massage

with the distance approx. 8 cm. SPOT/PARTIAL button is only effective under MANUAL

MASSAGE mode. SPOT function cannot achieved while ROLLING function is activated.

15/16. UPWARD/DOWNWARD ADJUSTMENT

The position adjustment button for spot and partial massage.

When the spot and partial massage function are activated, this button can be used to move the

massage rollers.

Hold this button to move the massage rollers upward/downward respectively. Release the

buttons when reaching desired position.

17/18. WIDTH

The Width Adjustment Button for Tapping, Clapping, Shiatsu and Rolling function.

When Tapping, Clapping, Shiatsu or Rolling function is engaged, every single press on these

two buttons can adjust the massage width into Narrow or Medium or Wide.

19. FULL AIR

The auto full body air function start/stop control button.

Press this button to activate a full body air pressure massage. Press the button again to cease

the function.

Note: Once press Manual Air button, it will switch from Full Air function to

Manual Air function.

6. CHAIR RECLINE AND RESTORE

Keep pressing or to comfortably lay flat or restore the chair to its original position.

Full body Auto massage program

7. RELAX

8. RELIEF

9. THERAPY

10. LED LIGHTING

LED Lighting Function Start/Stop Control Button

Press this button to activate LED lighting function on. Every single press on this button will

change the colors of LED lighting in the sequence of Blue > Green > Red > auto circle of

“Blue>Green>Red>Close”.

Note: The Auto Program of Relax, Relief and Therapy are preset one LED background color,

and you can also adjust the LED color by pressing the LED button. When the controller is on

“OFF” status, LED lighting also can work.

11. MANUAL MASSAGE

KNEADING, SWEDISH, TAPPING, SHIATSU, CLAPPING, ROLLING

Press this button to activate rhythmic kneading manual massage function for a full back

massage at direction one. Every single press on this button, manual massage function will

change in the sequence of “KNEADING＞SWEDISH＞TAPPING＞SHIATSU＞CLAPPING＞

ROLLING＞STOP” in circle.

12. MASSAGE DIRECTION

When KNEADING, SWEDISH, TAPPING, SHIATSU or CLAPPING massage function is

engaged, press this button to change the rhythmic mode between direction 1 and direction 2.

13. SPEED

The Speed Adjustment Button for Kneading，Tapping, Clapping, Swedish and Shiatsu

function.

When Tapping, Clapping, Swedish or Shiatsu function is engaged, every single press on this

button will change the massage speed interval in the sequence of “Lv1 > Lv2 > Lv3 >Lv4 >

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20. MANUAL AIR

Press this button to activate body air pressure massage from shoulder to soles. Every time this

button is pressed, manual air massage function will change in the sequence of CALF&FOOT＞

ARM＞SHOULDER＞STOP .

Note: Once press Full Air button, it will switch from Manual Air function to

Full Air function.

21. INTENSITY

The Intensity Adjustment Button for Air pressure massage, 5 levels of intensity to be adjusted.

When Air massage function is engaged, every single press on this button will change the air

intensity in the sequence of “Lv1 > Lv2 > Lv3 > Lv4 > Lv5” in cycle.

22. HEAT

Lumbar Heat function Start/Stop Control Button

Press this button to activate lumbar heat function, press this button again to stop the Heat

function.

Note: During Auto Program mode, pressing this button can also disable/enable the Heat

function.

23. VIBRATION

Seat Vibration function Start/Stop Control Button

Press this button once to activate rhythmic seat vibration function, press this button again to

stop the Vibration function.

Note: During Auto Program mode, pressing this button can also disable/enable the Vibration

function.

Finish Operating

Please press the “ON/OFF” button after use. Massage Rollers will restore to its original

position; then switch the power supply button under the chair to “O” and unplug the machine

from the wire socket.

GROUNDING INSTRUCTIONS

This product must be grounded. If it should malfunction or break down, grounding provides a

path of least resistance for the electric current to reduce the risk of electric shock. This product

is equipped with a cord with an equipment-grounding conductor and a grounding plug. The

plug must be plugged into an appropriate outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

Danger-Improper connection of the equipment-grounding conductor can result in a risk of

electric shock. Check with a qualified electrician or service technician if you provided with the

product-if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This product is for use on a nominal 120V circuit and has grounding plug that looks like that

plug illustrated below. Make sure that the product is connected to an outlet having the same

configuration as the plug. No adapter should be used with this product.

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PRODUCT CARE AND STORAGE

Caution

• Do not store the massage chair in dierct sunlight or in places of high temperature. This

may cause the color of the upholstery to fade.

• Do not allow the massage chair to remain in contact with vinyl or wallpaper for

extended periods of time as this could lead to discoloration.

Caution

• Do not use abrasive cleaning agents like benzene or thinner to clean the massage

chair. This may cause the upholstery to fade.

Caution

• Do not use a wet cloth to clean the controller.This may result in malfunction.

• Wipe off dust and dirty from the massage chair with a dry, soft, clean cloth after use.

• Keep the massage chair clean and away from places of high humidity.

• If the massage is not to be used for a long period of time, cover the massage chair with a

dust cover and unplug its power plug from the electrical outlet.

1. Storing the Massage Chair

• Before cleaning, ensure that the main power switch is off and the power plug is disconnected

from the electrical outlet.

• Wipe off dust and dirty from the massage with a dry, soft, clean cloth after each use.

• This product can be cleaned thoroughly with a slightly damp cloth.

• Do not iron the upholstery.

• Do not wash the upholstery using a home washing machine as this may result in

deterioration of the upholstery's quality.

2. Cleaning the Massage Chair

• Use only a clean, dry cloth to clean the controller.

3. Cleaning the Controller

TROUBLESHOOTING

This massage chair is controlled by a microcomputer and is thus susceptible to power surges

of +10 to-15%. The following situations may arise in the event of a power surge:

If you continue to have problems, please read the warranty card and contact service

department.

The massage chair is connected to the

power supply but is not functioning

1. Check to see that the plug is properly

connected and working

2. Ensure the massage chair switch is in

the ‘I’ position

Possible overheating due to prolonged

use. Turn off the power for at least 30 to

50 minutes

1. Ensure the chair is plugged into a

working outlet

2. Turn the power OFF and ON again

The remote control works but the

massage chair is not functioning.

Both the remote control and the

massage chair are not functioning

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WARRANTY INFORMATION

COZZIA products have the following warranty:

COZZIA's massage chairs, motion upholstery and home theater massage seating provide a

one year in-home service warranty and a two-year parts warranty. COZZIA customer service

will not issue Return Material Authorizations (RMAs) for products. COZZIA products will be

either repaired by the consumer or by an in-home technician. COZZIA will not issue Return

Material Authorizations (RMAs) for buyer’s remorse.

Consumers may contact COZZIA's customer service department at 1-877-977-0656 between

9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.

Consumers are required to provide the unit serial number and dated proof of purchase (sales

receipt) when they contact the COZZIA service department regarding a repair.

A COZZIA customer service representative will attend to most consumer inquiries, but in some

cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a "per incident" basis. COZZIA customer service will verify

that the unit has failed and provide instructions for repairing a unit. All applicable repairs, parts,

shipping, handling, local tax and a "per incident" fee will be charged for non-warranty repairs and

support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

Service And Technical Support

Many COZZIA product repairs may be performed by the consumer in their own home with

parts and instructions supplied by COZZIA such as remote controller replacements that don’t

require a technician.

Canadian consumers may contact COZZIA's customer service department at

1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or

service issues.

Product Repairs

• Warranties are only valid in the 48 contiguous United States and Canada and are contingent

upon the consumer operating the chair according to the corresponding instruction manual.

• The warranty only applies to COZZIA products and does not include any accessories or

enhancements.

• Field service requires pre-approval and must be performed by COZZIA's authorized field

service personnel. Field service is only available in the United States and in major

metropolitan areas in Canada.

• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally

and does not constitute a defect under this warranty.

• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this

warranty.

• Natural markings, grain and dye variations in leather do not constitute a defect under this

warranty.

• Warranties do not cover any loss or damage resulting from improper installation,

unauthorized repairs or modifications, improper use of electrical/power supply, loss of power,

dropped product, a malfunction or damage of an operating part from failure to provide

manufacturer's recommended maintenance, transportation damage, theft, abuse, misuse,

neglect, vandalism or environmental conditions (fire, floods, rust, corrosion, sand, dirt,

windstorm, hail, earthquake or exposure to weather conditions), loss of use during the period

the product is at a repair facility, or otherwise awaiting parts or repair.

• Damage due to shipping and handling does not constitute a defect under this warranty.

• Under no circumstance shall COZZIA or its representatives be liable for

indirect, consequential, or incidental damages (including damages for lost profits, business

interruption, bodily injury, medical and the like), even if any party has been advised of the

possibility of such damages.

• Warranties are non-transferable and shall be in lieu of any other warranty, express or

implied, including but not limited to any implied warranty or merchantability or fitness for

particular use.

• COZZIA's sole liability and the purchaser's exclusive remedy shall be for the repair, or at

COZZIA's option, for the replacement of the defective part.

Notwithstanding the above, if replacements parts for defective materials are not available,

COZZIA reserves the right to make substitutions in lieu of repair or replacement.

• Floor Models and Demonstration Units have a prorated warranty period that begins the

day the model is placed on the floor and connected to an electrical outlet by the retail partner.

Proof of purchase is required in order to obtain warranty service and parts. Non-warranty

parts and service are available at a “per incident” charge.

• Warranty Coverage Period - Warranty coverage starts at the time that the consumer

PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty

time period is measured by continuous calendar days based on a seven-day week.

• Field Service – COZZIA customer service department will diagnose and schedule an

authorized service provider to repair the chair in the consumer's residence.

• Parts - All parts deemed necessary for repairs will be shipped to the consumer at no

charge by the COZZIA service department.

CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

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08/09

Warranty Card

WARRANTY REGISTRATION FORM

Product Serial No. (located on product)

Purchase price Model No.

First Name Last Name

Address

City State Zip

Phone

Please mail to:

COZZIA USA LLC

14515 E Don Julian Rd

City of Industry CA 91746

Tel: 1-877-977-0656

Fax: 1-800-521-4712

Model No.:CZ-361

Wellness for Home Wellness for Home