Crestron 4 Series User manual

The Crestron® PRO4 is a secure, high-performance control processor
with a powerful 4-Series™ control engine. The PRO4 is designed to
integrate and automate technology within any modern networked
home, commercial building, or government facility. Isolated Control
Subnet ports provide a Gigabit Ethernet LANdedicated to Crestron
devices.
In the Box
1 PRO4, 4-Series™ Control System
Additional Items
2 Bracket, Rack Ear (2032678)
4 Foot, Rubber (2002389)
4 Connector, 3-Pin (2003575)
1 Connector, 4-Pin (2003576)
2 Connector, 5-Pin (2003577)
4 Connector, 8-Pin (2003580)
1 Connector, 9-Pin (2003581)
1 Power Cord, 6 ft, 7 in. (2.01 m) (2001134)
Install the Control System
The control system may be mounted into a rack or placed onto a flat
surface.
Rack Mounting
The control systemoccupies 2Uof rack space.
1. Use a #1 Phillips screwdriver to remove the six assembly screws
shown in the illustration below from the control system assembly.
2. Attach the two included rack ears with the removed assembly
screws.
3. Mount the control system into the rack with four mounting screws
(not included).
Surface Placement
1. Attach the four adhesive rubber feet near the corners on the
underside of the control system.
2. Place onto a flat surface or stack with other equipment.
PRO4
4-Series™ Control System
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Connect the Control System
Make all necessary connections to the control system as shown below.
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Observe the following when connecting the control system:
lUse Crestron power supplies for Crestron equipment.
lThe CONTROL SUBNET ports are PoE+ PSE ports. Enabling PoE+
power sourcing requires connection of the PoE+ INPUT POWER port
to an external Crestron power supply (PW-5430DUS, sold
separately). Wiring that connects to a PoE+ PSE is designed for
intrabuilding use only.
lIf PoE+will be used, the PoE+ power supply must be connected to the
control system before it is powered on.
lThe S1,S2, and S3 slots are designed to house Crestron control cards.
lConnect the chassis ground lug to a known earth ground circuit (such
as building steel) to ensure that the control system is grounded
properly.
lApply power after all connections have been made.
COM1–2 Connections
Port RS-232 RS-4221RS-485
GGND GND GND2
TX TX(from PRO4) TX- (from PRO4) TX-/RX-
RX RX(to PRO4) RX+(to PRO4) Not used
RTS RTS(from PRO4) TX+(from PRO4) TX+/RX+
CTS CTS(to PRO4) RX- (to PRO4) Not used
1. RS-422 transmit and receive are balanced signals that require two lines plus a ground
in each direction. RXD+ and TXD+ should idle high (going low at start of data
transmission). RXD- and TXD- should idle low (going high at start of data
transmission). If necessary, RXD+/RXD- and TXD+/TXD- may be swapped to maintain
correct signal levels.
2. A ground terminal connection is recommended but not required.
Connect the Control Subnet
The PRO4 has a dedicated Control Subnet that is used for
communication between the control system and Crestron Ethernet
devices without interference from other traffic on the network.
CAUTION:Do not connect the CONTROL SUBNET ports to the LAN.
The CONTROL SUBNET ports must only be connected to Crestron
Ethernet devices.
For more information on using the Control Subnet, refer to the
4-Series™ Control System Reference Guide.
Configure the Control System
The control system may be configured using the provided web
configuration interface. The interface can be accessed using the control
system IP address or the XiOCloud® service. The control system may
also be configured via the front panel navigation pad and LCDdisplay.
Configuration via IP Address
To access the web configuration interface using the control system
IPaddress:
NOTE:The control system ships with DHCPenabled. A DHCPserver is
required to access the web configuration interface via the control
system IPaddress.
1. Connect the control system to the network.
2. Use the Device Discovery tool in Crestron Toolbox™ software to
discover the control system and its IP address on the network.
3. Enter the control system IPaddress into a web browser.
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Configuration via XiOCloud
The XiOCloud®service allows supported devices across an enterprise to
be managed and configured from one central and secure location in the
cloud. Supported Crestron® devices are configured to connect to the
service out of the box.
Use of the service requires a registered XiOCloud account. To register
for an XiOCloud account, refer to
www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-
Registration-Room-Licenses.
NOTE:The device may be disconnected from the XiOCloud service by
navigating to the Cloud Services tab in CrestronToolbox™software
(Functions >Device Info >Cloud Services). For details, refer to the
CrestronToolbox help file.
To connect the device to the XiOCloud service:
1. Record the MAC address and serial number that are labeled on the
shipping box or the device. The MAC address and serial number are
required to add the device to the XiOCloud service.
NOTE:If the device has multiple MAC addresses, use the MAC
address that is providing the primary connection back to the
network. For most devices, the Ethernet MAC address should be
used. However, if your device is connecting to the network over a
different protocol (such as Wi-Fi® communications), use the
MAC address for that protocol instead.
2. Log in to your XiOCloud account at portal.crestron.io.
3. Claim the device to the XiOCloud service as described in the
XiOCloudUserGuide.
Select the device from the cloud interface to view its status and
settings. The device may now also be managed and assigned to a group
or room. For more information, refer to the XiOCloudUserGuide.
NOTE:For XiOCloud accounts with room-based licenses, the device
must be added to a licensed room before its status and settings can be
viewed.
Configuration via the Front Panel
Use the front panel navigation pad and LCD display to configure and
monitor the PRO4.
Create an Admin Account
The first time the web configuration interface is accessed, a page is
displayed asking the user to create an admin account. A similar message
is displayed when connecting to the control system in Crestron Toolbox
software if an admin account has not already been created.
To create an admin account:
1. Enter a username and password for the admin account in the
appropriate text fields.
CAUTION:Do not lose the username and password for the admin
account, as the control system must be reset to factory settings to
regain access.
2. Click OK to create the admin account. The web configuration
interface refreshes to show the standard login page.
3. Reenter the credentials created in step 1 and click Sign In.
NOTE:The username and password must also be entered when
connecting from CrestronToolbox or XPanel.
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Set the Time Zone
The time zone must be set on the control system to ensure that the
correct time settings are pushed to controlled devices.
To set the time zone:
1. Access the web configuration interface using either the device
IPaddress or the XiOCloud service.
2. Navigate to Settings >System Setup.
3. Select the time zone where the control system is used from the Time
Zone drop-down menu.
4. Click Save Changes on the top right of the screen.
Pair with Apple HomeKit
The control system can be paired with Apple® HomeKit® technology to
enable communication between the control system and Apple HomeKit
devices and accessories.
For pairing instructions and to locate the unique QRcode required for
pairing, refer to the PRO4Product Information document
(Doc.8540)that shipped with your control system.
Turn on .AVFramework Software
The control system provides native support for the .AVFramework™
software program. .AV Framework software is a web-based
management solution that is used to deploy scalable Crestron®
enterprise room solutions without requiring any programming. For more
information on the capabilities supported by .AV Framework, visit
www.crestron.com/avframework.
To turn on the .AVFramework software program for the control system:
1. Open the web configuration interface for the control system.
2. Navigate to Settings >AVFramework.
3. Turn on the AVFramework toggle.
4. Save the configuration. The control system will reboot with the native
.AVFramework software program turned on.
After the control system reboots, click Open AVFramework Setup to
launch the .AVFramework web configuration utility. For more
information on configuring .AVFramework for the control system, refer
to the .AVFramework Software for 4-Series Control Systems
Operations Guide.
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Visit the Product Page
Scan the QR code to visit the product page.
PRO4
www.crestron.com/model/6512050
Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: M201921001
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, 3-Series, 4-Series, .AVFramework, Cresnet, Crestron
Toolbox, and XiOCloud are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. Apple and HomeKit are
either trademarks or registered trademarks of Apple, Inc. in the United States and/or
other countries. Other trademarks, registered trademarks, and trade names may be
used in this document to refer to either the entities claiming the marks and names or
their products. Crestron disclaims any proprietary interest in the marks and names of
others. Crestron is not responsible for errors in typography or photography.
©2021 Crestron Electronics, Inc.
Doc. 8515B
12/22/21
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