Crestron C2N-IO User manual

Crestron Electronics, Inc. Installation Guide - DOC. 7236A
15 Volvo Drive Rockleigh, NJ 07647 (2031434)
Tel: 888.CRESTRON 11.11
Fax: [phone] Specifications subject to
www.crestron.com change without notice.
Crestron C2N-IO
Control Port Expansion Module
Installation Guide
Regulatory Compliance
Further Inquiries
If you cannot locate specific information or have questions after reviewing this guide, please take advantage of
Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For
assistance in your region, please refer to the Crestron Web site (www.crestron.com) for a listing of Crestron
worldwide offices.
You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask
questions about Crestron products. First-time users will need to establish a user account to fully benefit from all
available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of the C2N-IO units, additional
information may be made available as manual updates. These updates are solely electronic and serve
as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified
as an “Addendum” in the Download column.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
The C2N-IO is a very compact device that adds control ports to any Crestron®2-Series or
3-Series™ control system. It connects via the Cresnet®control network and provides one
RS-232, one IR and two relay control ports. It can be mounted to any flat surface using two
screws or adhesive reclosable fastener (3M®Dual Lock®included).
The C2N-IO is ideally designed for use with a Crestron TPCS-4SM or TPCS-4SMD touch
screen control system, providing an advanced wall mount control package that fits in a 2-gang
US or UK electrical box. The C2N-IO can be mounted inside the electrical box, behind the
touch screen or it can be installed remotely, requiring just one Cresnet control cable for power
and communications.
DESCRIPTION
Specifications
Specifications for the C2N-IO are listed in the following table.
C2N-IO Specifications
* Refer to "Identity Code" in the last column on this page for details.
SPECIFICATION DETAILS
Power
Cresnet Power Usage 1 Watt (42 mA @ 24 Volts DC)
Default NET ID A5*
Device Database Version 37.05.001 or later
Crestron Database Version 28.05.001 or later
Environmental
Temperature
Humidity
Heat Dissipation
32° to 104° F (0° to 40° C)
0% to 90% RH (non-condensing)
3.5 BTU/Hr
Dimensions
Height
Width
Depth
2.25 in (58 mm)
3.50 in (89 mm), 4.38 in (112 mm) with bracket
0.83 in (21 mm)
Weight 3 oz. (75 g)
Included Accessories Mounting bracket, Dual Lock fastener
Physical Description
This section provides information on the connections, controls and indicators available on
your C2N-IO.
C2N-IO Overall Dimensions
As of the date of manufacture, the C2N-IO has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling.
Communications
Cresnet
RS-232
IR/Serial
Cresnet slave device, 2-Series and 3-Series compatible
Supports 2-way device control and monitoring up to
115.2k baud with software handshaking
Suports 1-way device control via infrared up to 1.2 MHz
or serial TTL/RS-232 (0-5 Volts) up to 115.2k baud
Enclosure Metal, freestanding or surface mount;
Fits inside 2-gang electrical box, 1.38 in (35 mm)
minimum internal box depth required for C2N-IO and
TPCS-4SM(D) combined
The C2N-IO has been tested by Intertek Testing Services NA Inc. and complies with
ANSI/UL 2043, the Standard for Fire Test for Heat and Visible Smoke Release for
Discrete Products and Their Accessories Installed in Air-Handling Spaces-Third Edition.
3.50 in
(89 mm)
2.25 in
(58 mm)
123
5
6
87
4
0.83 in
(21 mm)
CAUTION: Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the equipment.
Identity Code
The Net ID of the C2N-IO has been factory set to A5 (with a mechanical setting of 00).
The Net ID of the C2N-IO can be set using one of two methods:
• Manual setting: Set the two NET ID controls (from 03 to FE) to match the
Net ID
in the SIMPL Windows program.
• Touch-settable ID: Set the two NET ID controls to 00 and set the Net ID using
Crestron Toolbox. This is the factory setting. For more details, refer to the
Crestron Toolbox help file.
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the control system
program.
• Each network device must have a unique Net ID.
Installation
The C2N-IO can be installed inside a standard 2-gang US or UK electrical box using the
included Dual Lock fastener or mounted to another other suitable location using the
included mounting bracket.
NOTE: Screws to secure the C2N-IO to a surface are not included.
NOTE: The NET ID controls on the C2N-IO are factory set to 00. This allows changing
the Net ID with Crestron Toolbox™ (optional).
To use the included mounting bracket, use the included screws to attach the mounting
bracket as shown in the following illustration. The only tool required is a #1 Phillips
screwdriver.
Attach Mounting Bracket to C2N-IO (Optional)
Hardware Hookup
Make the necessary connections as shown in the illustration that follows this paragraph.
Refer also to "Check Network Wiring" on the next page, before attaching the 4-position
NET connector. Apply power after all connections have been made.
CAUTION: Incorrect wiring may damage the C2N-IO.
(Continued on following page)
C2N-IO Overall Dimensions (with Mounting Bracket)
3.98 in
(101 mm)
4.38 in
(112 mm)
Connectors, Controls & Indicators
CONNECTORS
1
,
CONTROLS &
INDICATORS
DESCRIPTION
RELAY (1) 4-pin captive screw terminal block comprising (2)
normally open, isolated relays;
Rated 1 Amp, 30 Volts AC/DC,
Solid state arc suppression across contacts
#
1
12
TX
GND
RX
SG
HI
LO
24 Y Z G
2 COM (1) 3-pin captive screw terminal block;
Bidirectional RS-232 port;
Up to 115.2k baud, software handshaking support
3IR (1) 2-pin captive screw terminal block,
IR/Serial output port;
IR output up to 1.2 MHz;
1-way serial TTL/RS-232 (0 - 5 Volts) up to 115.2 k
baud
4 PWR LED (1) Green LED, indicates operating power supplied
via Cresnet control network
5 NET LED (1) Amber LED, indicates communication with
Cresnet system
6SETUP
(LED and Button)
(1) Red LED and (1) recessed miniature push button
for touch-settable ID (TSID)
7NET ID (2) Rotary switches for manually setting Cresnet ID;
'00' setting enables TSID
8NET (2) 4-pin captive screw terminal blocks;
Cresnet slave ports, paralleled
24 Power (24 Volts DC)
YData
ZData
GGround
Network Wiring
When wiring the Cresnet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality.
For more details, refer to "Check Network Wiring" on the next page.
SETUP
CAUTION: Insufficient power can lead to unpredictable results or damage to the
equipment. Please use the Crestron Power Calculator to help calculate how much power is
needed for the system (www.crestron.com/calculators). RELAY:
To Controllable
Devices
COM:
To Any RS-232,
-422 or -485 Device
IR:
To IRP2 or
Serial Devices
NET:
To Any Cresnet
Network Device

PROBLEM SOLVING
Troubleshooting
The following table provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
NOTE: Operation is ultimately determined by the control system program; this must be
considered when troubleshooting.
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device is not receiving
power from a Crestron
power source.
Use a Crestron power source.
Verify connections.
Device does not
turn on (PWR LED
is not lit).
Device is not receiving
sufficient power.
Use the Crestron Power Calculator to
help calculate how much power is
needed for the system.
Device is not configured
correctly.
Verify rotary switch settings and
device wiring.
Device does not
function as
expected. Incorrect programming
in control system.
Check control system logic or contact
Crestron for assistance.
Check Network Wiring
Use the Right Wire
In order to ensure optimum performance over the full range of your installation topology,
use Crestron Certified Wire only. Failure to do so may incur additional charges if support
is required to identify performance deficiencies because of using improper wire.
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so
could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredicatable results or damage the equipment. Use the Crestron Power Calculator
(www.crestron.com/calculators) to help calculate how much power is needed for the
system.
When calculating the length of wire for a particular Cresnet run, the wire gauge and the
Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy chained
on the run, the Cresnet power usage of each network unit to be daisy chained must be
added together to determine the Cresnet power usage of the entire chain. If the unit is
home run from a Crestron system power supply network port, the Cresnet power usage
of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet
power usage of the run should be used in the following equation to calculate the cable
length value on the equation’s left side.
Cable Length Equation
Calculate Power
L = Length of run (or chain) in feet
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm ))
or 1.6 Ohms (Cresnet HP: 12 AWG (4 mm ))
P = Cresnet power usage of entire run (or chain)
2
2
L < 40,000
R x P
Where:
Make sure the cable length value is less than the value calculated on the right side of the
equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing
20 Watts should not have a length of run more than 333 feet (101 meters). If Cresnet HP
is used for the same run, its length could extend to 1250 feet (381 meters).
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twistsed pair is the +24V conductor and the GND conductor and the other twisted pair is
the Y conductor and the Z conductor.
Strip and Tin Wire
When daisy chaining Cresnet units, strip the ends of the wires carefully to avoid nicking
the conductors. Twist together the ends of the wires that share a pin on the network
connector and tin the twisted connection. Apply solder only to the ends of the twisted
wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector and tighten the retaining screw. Repeat the
procedure for the other three conductors.
Add Hubs
Use of a Cresnet Hub/Repeater (e.g., CNXHUB) is advised whenever the number of
Cresnet devices on a network exceeds 20 or when the combined total length of Cresnet
cable exceeds 3000 feet (914 meters).
RETURN and WARRANY POLICIES
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without
prior authorization from CRESTRON. To obtain warranty service for
CRESTRON products, contact an authorized CRESTRON dealer. Only
authorized CRESTRON dealers may contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note
specifying the nature of the problem, name and phone number of contact
person, RMA number and return address.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing
defects in materials and workmanship under normal use for a period of three (3) years
from the date of purchase from CRESTRON, with the following exceptions: disk drives
and any other moving or rotating mechanical parts, pan/tilt heads and power supplies
are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.
2. Products may be returned for credit, exchange or service with a
CRESTRON Return Merchandise Authorization (RMA) number. Authorized
returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive,
Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly
marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15%
restocking fee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be
paid by CRESTRON, shipping by standard ground carrier. In the event
repairs are found to be non-warranty, return freight costs shall be paid
by the purchaser.
This warranty extends to products purchased directly from CRESTRON or an
authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the
nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has
been used in any application other than that for which it was intended or if it has been
subjected to misuse, accidental damage, modification or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no
event shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON is not liable for any claim made by a third party or made by
the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without
charge for parts or labor. Repaired or replaced equipment and parts supplied under
this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties,
expressed or implied, nor authorizes any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any
implied warranties that may be imposed by law are limited to the terms of this limited
warranty. This warranty statement supersedes all previous warranties.
Crestron, the Crestron logo, 3-Series, Cresnet and Crestron Toolbox are either trademarks
or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. 3M and Dual Lock are either trademarks or registered trademarks of 3M Company
in the United States and/or other countries. Other trademarks and trade names may be used
in this document to refer to either the entities claiming the marks and names or their
products. Crestron disclaims any proprietary interest in the marks and names of others.
© 2011 Crestron Electronics, Inc.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and if not installed in
and used accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected
• Consult the dealer or an experienced radio/TV technician for help
Regulatory Compliance (Continued)
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.