Crestron MPC-M50 How to use

CrestronMPC-M50
MPCMediaPresentationController™
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Industry Canada (IC) Compliance Statement
As of the date of manufacture, the MPC-M50 has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
Crestron, the Crestron logo, Crestron Toolbox, Cresnet, e-Control, MPC Media Presentation Controller, QuickMedia, RoomView, SIMPL
Windows, SIMPL+, and SystemBuilder, are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other
countries. ColdFire is a registered trademark of Freescale Semiconductor, Inc. in the United States. Windows SideShow is a trademark of the
Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks and trade names may be used in this
document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others.
©2011 Crestron Electronics, Inc

Crestron MPC-M50 Media Presentation Controller
Contents
MPC Media Presentation Controller™: MPC-M50 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description....................................................................................................7
Setup........................................................................................................................................12
Network Wiring.........................................................................................................12
Identity Code.............................................................................................................12
Supplied Hardware....................................................................................................13
Installation.................................................................................................................13
Hardware Hookup .....................................................................................................16
Programming Software............................................................................................................19
Earliest Version Software Requirements for the PC .................................................19
Programming with Crestron SystemBuilder..............................................................19
Programming with SIMPL Windows........................................................................19
Push Button Programming ........................................................................................20
Uploading and Upgrading........................................................................................................21
Establishing Communication.....................................................................................21
Programs and Firmware ............................................................................................22
Problem Solving ......................................................................................................................23
Troubleshooting.........................................................................................................23
System Monitor.........................................................................................................24
Check Network Wiring..............................................................................................25
Reference Documents................................................................................................26
Further Inquiries........................................................................................................26
Future Updates ..........................................................................................................26
Software License Agreement...................................................................................................27
Return and Warranty Policies..................................................................................................29
Merchandise Returns / Repair Service ......................................................................29
CRESTRON Limited Warranty.................................................................................29
Operations & Installation Guide – DOC. 6814B Contents •i

Crestron MPC-M50 Media Presentation Controller
MPC Media Presentation
Controller™: MPC-M50
MPC Media Presentation
Controller™: MPC-M50
IntroductionIntroduction
Creston®MPC Media Presentation Controller™is a family of 2-Series control
systems designed for installation in a wall or podium, delivering the industry’s best
multimedia room control technology in a convenient, space saving design. Perfect
for classrooms, meeting rooms, lecture halls and training facilities, the MPC-M50
provides a fully programmable user interface featuring illuminated LCD display,
push buttons with customizable backlit labeling, volume control and wireless remote
capability.
Available in black or white, the MPC-M50 is constructed to handle the rigors of
everyday use in a corporate or educational environment. Numerous programmable
control ports afford plentiful connectivity for a roomful of audio, video and lighting
equipment. The onboard e-Control®Web server provides for complete integration as
part of a facility-wide managed control network.
Features and Functions
•Wall mount 2-Series control system
•Programmable LCD display
•Volume control knob and menu navigation knob
•Seven programmable buttons with LED feedback
•Customizable backlit button labels
•Built-in IR receiver and light sensor
•Two RS-232, two IR, four input and six relay control ports
•Cresnet®and 10/100 Ethernet communications
•Onboard e-Control®Web server
•RoomView®and SNMP remote management
•SSL (Secure Sockets Layer) network protection
•Astronomical time clock
•Exclusively programmable via Crestron SystemBuilder™ software
•Rugged construction
•3-gang wall mountable
•Available in white or black
•Includes external Cresnet power supply
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •1

Media Presentation Controller Crestron MPC-M50
Control…Simplified
The MPC-M50 is engineered to be easy to integrate and use, yet versatile enough to
suit each application perfectly. Its front panel features a large LCD display with four
“soft keys” plus seven “hard keys” buttons with LED feedback and a volume control
knob, all which can be freely programmed for controlling system functions like
power, source selection, transport control, audio settings, lighting and much more.
The continuous turn “volume” knob provides quick access for adjusting audio
volume and setting values on the LCD display. The soft keys are used to actuate
dynamic menu functions that appear on the display, while the hard keys and LEDs
provide immediate access to the most commonly used functions. Custom backlit
labeling of the hard keys is facilitated using an assortment of pre-printed labels or
Crestron Engraver software.
Configuring a complete MPC media presentation control solution is simplified using
Crestron SystemBuilder™ software, allowing limitless programmability from the
award-winning platform that is familiar to every Crestron dealer. Uploading and
updating a facility full of MPC systems is managed easily over the network or
individually via the front panel USB port.
Wireless Remote
A range of options is available for adding wireless remote control to the MPC
system. Its built-in IR receiver allows use of any Crestron IR wireless touchpanel or
handheld remote without requiring a separate receiver or gateway. For greater range
and freedom of movement, MPC also supports Crestron’s full line of RF wireless
and Wi-Fi based products.
Wired Expansion
With Cresnet®and Ethernet built in, the MPC-M50 works seamlessly with the entire
Crestron line of keypads and touchpanels, lighting dimmers and shade controllers,
signal processors and switchers and much more.
Built-in Control Ports
Through a host of onboard control ports, the MPC-M50 interfaces directly with
video displays and projectors, DVD players, TV receivers, projection screens, lifts,
occupancy sensors and other devices in the room. In addition to Cresnet and high-
speed Ethernet, there are two bidirectional RS-232 COM ports, two IR/serial ports,
six isolated relays and four input ports right on the rear panel.
Audio and Video Control
The MPC-M50 is ideal for all kinds of small to medium sized room systems. Like
any 2-Series control system, MPC is fully scalable to suit applications with
numerous program sources, microphones and multiple displays. Use it to control any
Crestron AV switcher or signal processor or as the front end for a system of
QuickMedia®wall plates, FlipTop interfaces, switchers and receivers for a total
signal routing, processing and amplification solution.
Ethernet and e-Control®2
Built-in 10/100 Ethernet facilitates secure high-speed network connectivity, enabling
extensive capabilities for remote system maintenance and control and providing an
interface to other Crestron control systems. The onboard Web server provides the
foundation for Crestron exclusive e-Control®2 XPanel technology, providing secure
IP-based remote control. SSL encryption prevents hackers from breaching the system
and accessing its controls.
2 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
RoomView®and SNMP
The MPC-M50 communicates directly with Crestron RoomView help desk software,
the industry’s most comprehensive facility-wide solution for remote monitoring and
asset management. Built-in SNMP support also enables integration with third-party
network management software, allowing full control and monitoring from the IT
help desk or network operations center in a format that is familiar to IT personnel.
Cresnet®Slave Mode
Selectable Cresnet Slave Mode enables the MPC-M50 to become a Cresnet
controller and expansion module as part of a larger Crestron system, providing a
deluxe user interface with local control ports built in for interfacing to nearby
devices.
Ambient Light Sensor
The MPC-M50’s built-in light sensor has a range of uses, from controlling its own
backlight intensity to providing ambient lighting level data to a central building
management system.
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •3

Media Presentation Controller Crestron MPC-M50
Applications
The following diagrams show an MPC-M50 in a residential application.
MPC-M50 in a Residential Application
4 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Specifications
Specifications for the MPC-M50 are listed in the following table.
MPC-M50 Specifications
SPECIFICATION DETAILS
Processor
CPU 32-bit Freescale ColdFire®Microprocessor
Memory
SDRAM 32 MB
NVRAM 256 KB
Flash 8 MB
Time Clock
Accuracy ± 1 minute per year
Operating System Real-time, preemptive multi-
threaded/multitasking kernel; FAT32 file
system with long names; supports SIMPL™
Windows and SIMPL+®.
Ethernet 10/100BASE-T, auto-negotiating, full/half
duplex, static IP or DHCP, DNS, SSL,
TCP/IP, UDP/IP, CIP, SMTP, SNMP, built-
in Web server and e-mail client; supports
Crestron e-Control2 XPanel and RoomView
applications.
IR Receiver
Reception Frequency 36 to 38 kHz IR
Formats Crestron format, RC5
Range Up to 50 feet (15 meters) line of sight
typical, dependent upon angle,
obstructions, IR interference and IR remote
signal strength
Power Requirements
Cresnet Power Usage 10 W (0.42 A @ 24 VDC)
power supply included
Available Cresnet Power 8 W using included power supply
Default Net ID 02
Minimum 2-Series Control
System Update File1, 2 Version 4.001.1017 or later
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 20 BTU/Hr
Enclosure
Faceplate Plastic, black or white, with label overlay
Chassis Plastic with steel mounting plate
Mounting Requires 3-gang plaster ring or electrical
box, ≥2.5 in (64 mm) deep recommended
(Continued on following page)
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •5

Media Presentation Controller Crestron MPC-M50
MPC-M50 Specifications (Continued)
SPECIFICATION DETAILS
Dimensions
Height 4.50 in (114 mm)
Width 6.70 in (170 mm)
Depth 2.23 in (57 mm)
Weight 1.33 lbs (0.61 kg)
Available Models
MPC-M50-B-T MPC Media Presentation Controller™
M50, black
MPC-M50-W MPC Media Presentation Controller™
M50, white
Included Accessory 18 W Cresnet Power Pack
Available Accessories
CNSP-XX Custom Serial Interface Cable
IRP2 IR Probe
MP/MPC/IPAC_FRONT_LABEL-
[B,W]-T
Set of Engravable Backlit Labels
MP-B3Media Presentation Button Panels3
MP-WP4Media Presentation Wall Plates4
SMK-MP/MPC/IPAC Swivel Mount Kit for TTK-MP/MPC/IPAC
SW-ROOMVW-ENT RoomView® Express - Remote Help
Desk and Resource Management
Software
SW-ROOMVW-SERVER RoomView® Server Edition - Enterprise
Management and Scheduling Software
TTK-MP/MPC/IPAC TableTop Kit
1. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
3. Media Presentation Button Panels MP-B10/B20-W/B-T
4. Media Presentation Wall Plates
MP-WP100/110/120/125/130/131/140/150/152/160/162/180/185/186/190-B/W
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
6 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Physical Description
This section provides information on the connections, controls and indicators
available on your MPC-M50.
MPC-M50 Physical View (Front)
MPC-M50 Physical View (Rear)
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •7

Media Presentation Controller Crestron MPC-M50
MPC-M50 Overall Dimensions (Front View)
4.50 in
(114 mm)
6.70 in
(170 mm)
21 3 4
7
6
5
8
9
10
11
12
13
14
MPC-M50 Overall Dimensions (Rear and Side Views)
0.95 in
(24 mm)
2.60 in
(66 mm)
1.90 in
(48 mm)
2.23 in
(57 mm)
16
1615
17 18 19 20 21
8 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 LCD DISPLAY
Green LCD dot matrix, 128 x 64 resolution,
adjustable LED backlight
Supports dynamic text and icon graphics,
scrolling text, scrolling lists, Windows®
SideShow®enabled
2 VOLUME (1) Programmable continuous turn rotary
encoder for volume adjustment, navigating
menu, scrolling lists and adjusting values
3 LIGHT SENSOR
Photo sensor, programmable for
auto-dimming of front panel labeling and
other functions
4 IR RECEIVER Receives signals from IR transmitter
5 SOFT KEYS
(4) Push buttons for activation of LCD driven
functions
6 FEEDBACK
INDICATORS
(7) Programmable red LEDs (one per hard
key)
7 HARD KEYS
(7) Programmable buttons with backlit
labeling
8 HOME (1) Push button, returns to the home page
9 , (2) Push buttons, scroll up or down through
menu and adjust menu parameters
10 ENTER (1) Push button, executes highlighted menu
or value
11 MUTE (1) Programmable push button
12 COMPUTER
Pin 2 Pin 3
Pin 1 Pin 4
(1) USB Type B female (behind front cover)
USB 1.1 computer console port
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
13 SW-R (1) Recessed miniature push button (behind
front cover) for software reset (restarts the
SIMPL program)
14 HW-R (1) Recessed miniature push button for
hardware reset (reboots the processor)
15 NET
(2) Sets of (4) captive screw terminals
Cresnet port and 24 VDC power input with
parallel pass-through
Master/Slave selectable
24: Power (24 VDC)
Y: Data
Z: Data
G: Ground
(Continued on following page)
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •9

Media Presentation Controller Crestron MPC-M50
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
16 LAN*
YELLOW
LED
GREEN
LED
PIN 1
PIN 8
(1) 8-pin RJ-45 with two LED indicators
10/100BASE-T Ethernet port
Green LED indicates link status
Yellow LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RC -
3 RC+ 7 N/C
4 N/C 8 N/C
17 COM 1
(5) Captive screw terminals
Bidirectional RS-232 port
Up to 115.2 k baud
Hardware and software handshaking support
PIN DESCRIPTION
1 TX
2 RX
3 Ground
4 RTS
5 CTS
18 COM 2
(2) Captive screw terminals
Bidirectional RS-232 port
Up to 115.2 k baud
Software handshaking support
PIN DESCRIPTION
1 TX
2 RX
3 Ground
19 RELAYS 1-6
(One group of three shown)
(9) Captive screw terminals comprising (6)
normally open, isolated relays (every two
share a common)
Rated 1 A, 30 VAC/DC
MOV arc suppression across contacts
PIN DESCRIPTION
1 1
2 Common
3 2
4 3
5 Common
6 4
7 5
8 Common
9 6
1
2
C
Each pair of inputs
shares a common.
(Continued on following page)
10 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
20 IR 1-2
(One group of two shown)
(4) Captive screw terminals comprising (2)
IR/Serial output ports;
IR output up to 1.2 MHz;
1-way serial TTL/RS-232 (0-5 V)
up to 115.2 k baud.
PIN DESCRIPTION
1 Signal
2 Ground
3 Signal
4 Ground
21 INPUTS 1–4
(5) Captive screw terminals comprising (4)
digital or analog input ports (referenced to
GND);
Digital input:
Rated for 0-24 VDC
Input impedance 20 kΩ
Logic threshold 1.25 VDC
Analog input:
Rated for 0-10 VDC
Protected to 24 VDC maximum
Input impedance 20 kΩ
Programmable 5 V, 2 kΩpull-up resistor per
pin
PIN DESCRIPTION
1 1
2 2
3 3
4 4
5 Ground
* To determine which is pin 1 on the cable, hold the cable so the end of the eight pin modular jack is
facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •11

Media Presentation Controller Crestron MPC-M50
Setup
Network Wiring
When wiring the Cresnet and Ethernet network, consider the following:
•Use Crestron Certified Wire.
•Use Crestron power supplies for Crestron equipment.
•Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
Cresnet For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” which starts on page 25.
Ethernet The MPC-M50 can also use high-speed Ethernet for communications between the
device and a control system, computer, digital media server and other IP-based
devices.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-Control®Reference Guide (Doc. 6052), which is
available for download from the Crestron Web site (www.crestron.com/manuals).
Identity Code
Net ID The Net ID of the MPC-M50 has been factory set to 02. This Net ID is defined as the
“Master” control system. The Net IDs of multiple MPC-M50 devices in the same
system must be unique; this means there will be a master/slave relationship between
units (only the Net ID of the master will be left at 02). Net IDs are changed from a
personal computer (PC) via Crestron Toolbox™ (refer to “Establishing
Communication” which starts on page 21).
When setting the Net ID, consider the following:
•The Net ID of each unit must match an ID code specified in the SIMPL™
Windows program.
•Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID The IP ID is set within the MPC-M50’s table using Crestron Toolbox. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple MPC-M50 devices in the same system must be unique.
When setting the IP ID, consider the following:
•The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
•Each device using IP to communicate with a control system must have a
unique IP ID.
12 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Supplied Hardware
The hardware supplied with the MPC-M50 is listed in the following table.
Supplied Hardware for the MPC-M50
DESCRIPTION PART NUMBER QUANTITY
Mounting Plate with Ground Wire 4506280 1
Button Identification Labels, Sources, 100 4509400 1
Button Identification Labels, Actions, 100 4509402 1
Screws, 04-40 x 1/4”, Pan, Phil 2007156 2
Screws, 06-32 x 3/4”, Combo Head 2009211 4
Screws, 04-40 x 1/2”, Btn Head 2021395 or
2021396*
4
Prod tool, 1/16” Allen Wrench, L-Key 2022867 1
* 2021395 with black models, 2021396 with white models.
Installation
The following material and tools are required for installation of an MPC-M50:
•Standard 3-gang electrical box (not included)
•Philips screwdriver
•1/16” Allen wrench (included)
After the wiring has been installed and verified, use the following procedure to
install the MPC-M50 in a standard, 3-gang electrical box.
1. Turn system power OFF.
2. Use the four included 06-32 x 3/4” screws to attach the mounting plate to
the electrical box.
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •13

Media Presentation Controller Crestron MPC-M50
Attach the Mounting Plate
Mounting Plate
(4506280)
Screws (4) 06-32 x 3/4"
(2009211)
Ground Wire
3. The ground wire from the mounting plate must be attached to an earth
ground (building steel).
NOTE: Ensure the unit is properly grounded.
4. Attach cables to the rear of the MPC-M50. Refer to “Hardware Hookup”
which starts on page 16.
5. Use the two included 04-40 x 1/4” screws to attach the MPC-M50 to the
mounting plate.
CAUTION: Excess wire that is pinched between the MPC-M50 and the
electrical box could short out. Make sure that all excess wire is completely
inside the electrical box and not between the box and the MPC-M50.
14 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B

Crestron MPC-M50 Media Presentation Controller
Attach the MPC-M50
Screws (2) 04-40 x 1/4"
(2007156)
Label Holder
Button Labels
6. Attach the label holder by placing it over its slots and sliding it downward
into position.
7. Attach the included labels in the appropriate positions on the
MPC-M50.
8. Perform any necessary programming using the COMPUTER (USB)
connection prior to attaching the front panel of the MPC-M50.
(Programming can also be performed via the LAN port.)
9. Remove the protective coating that covers the LCD display.
10. Use the four included 04/40 x 1/2” screws and the included 1/16” Allen
wrench to attach the front panel to the MPC-M50.
Operations & Installation Guide – DOC. 6814B Media Presentation Controller: MPC-M50 •15

Media Presentation Controller Crestron MPC-M50
Attach the Front Panel
Screws (4) 04-40 x 1/2"
(2021395 or 2021396)
Hardware Hookup
Connect the Device Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 12 before attaching the 4-position
terminal block connector. Apply power after all connections have been made.
When making connections to the MPC-M50, use Creston power supplies for
Crestron equipment.
NOTE: When connecting the included power supply to the NET connector on the
unit, make sure the lead with the white stripes goes to the terminal marked 24. The
other lead goes to the terminal marked G.
NOTE: Ensure the unit is properly grounded by connecting the flying ground lead
on the mounting plate to an earth ground (building steel).
16 •Media Presentation Controller: MPC-M50 Operations & Installation Guide – DOC. 6814B