
Printed in U.S.A. 8/06 F-1958 Rev A
ProductWarrantyInformation
TheWilburCurtisCompanycertifiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormaluse. Thefollowing
limitedwarrantiesandconditionsapply:
3Years,PartsandLabor,fromOriginal DateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,fittingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,fittingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000poundsofcoffee,
whichevercomes first. StainlessSteel componentsare warrantedfor two(2) yearsfrom dateof purchaseagainst leakingor pittingand
replacement parts are warranted for ninety (90) days from date of purchase or for the remainder of the limited warranty period of the
equipmentinwhichthecomponentisinstalled.
Allin-warranty servicecallsmust havepriorauthorization. ForAuthorization,call theTechnical SupportDepartmentat 1-800-995-0417.
EffectivedateofthispolicyisApril1,2003.
Additionalconditionsmayapply. Gotowww.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityforsubstitute
replacementpartsinstalledonCurtisequipmentthathavenotbeenpurchasedfromthe
WilburCurtisCompany,Inc. TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.Thewarranty
doesnotcoverandisvoidunderthefollowingcircumstances:
1) Improper operation of equipment: Theequipment mustbeused forits designedandintended purposeandfunction.
2) Improperinstallation of equipment: Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithalllocal
electrical,mechanicalandplumbingcodes.
3) Impropervoltage: Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
4) Improperwatersupply: Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateorfluctuatingwaterflow
rate.
5) Adjustments and cleaning: Theresetting ofsafety thermostatsandcircuit breakers,programming andtemperatureadjustments
aretheresponsibilityoftheequipmentowner. Theownerisresponsibleforpropercleaningandregularmaintenanceofthisequipment.
6) Damagedintransit: Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbemadewiththe
carrier.
7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufactureris not responsiblefor
variationinequipmentoperationduetoexcessivelimeorlocalwaterconditions. Theequipmentmustbemaintainedaccordingtothe
manufacturer’srecommendations.
8) Replacementof items subject to normal use and wear: Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,“0”rings,
gaskets,siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesandwhipperpropellers.
9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowedupunder
normaluse. Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityoftheowner. Charges
incurredbydelays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’sabilitytoperformserviceistheresponsibility
oftheowneroftheequipment. Thisincludesinstitutionalandcorrectionalfacilities. TheWilburCurtisCompanywillallowupto100miles,
roundtrip,perin-warrantyservicecall.
RETURNMERCHANDISEAUTHORIZATION: AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompany
Technical SupportDepartmentprior toperformingany repairwork orreturnofthis equipmentto the factory. Allreturned equipment
mustberepackagedproperlyintheoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransitduetoimproperpackaging.
NO UNITS OR PARTS WILL BEACCEPTED WITHOUT ARETURN MERCHANDISE AUTHORIZATION (RMA). RMA NUMBER
MUSTBE MARKED ON THE CARTONOR SHIPPING LABEL. Allin-warrantyservicecallsmustbeperformedbyanauthorized
serviceagent. CalltheWilburCurtisTechnicalSupportDepartmenttofindanagentnearyou.
WILBUR CURTIS CO., INC.
6913AccoSt.,Montebello,CA90640-5403USA
Phone:800/421-6150 Fax:323-837-2410
WebSite:www.wilburcurtis.com