Curtis TCT User manual

1
Symbols:
WARNINGS – To help avoid personal injury
Important Notes/Cautions – from the factory
Sanitation Requirements
Models Included
• TCT with Sweet
Tea Option
Important Safeguards/Symbols
This appliance is designed for commercial use. Any servicing other than cleaning and routine main-
tenance should be performed by an authorized Wilbur Curtis Company service technician.
 •DONOTimmersetheunitinwateroranyotherliquid
 •Toreducetheriskofreorelectricshock,DONOTopenservicepanels.Therearenouser 
serviceable parts inside.
 •Keephandsandotheritemsawayfromhotareasoftheunitduringoperation.
 •Nevercleanwithscouringpowdersorharshchemicals.
YourCurtisG3BrewerisFactoryPre-SetandReadytoGo,RightOutoftheBox.
FollowingaretheFactorySettingsforyourTCTIcedTeaBrewingSystem:
•BrewTemperature=204°F
 •BrewVolume=Settodispensingvesselrequirements(2.2liters)
GenerallytherewillneverbeareasontochangeyourG3programming.However,shouldyou
needtomakeslightadjustmentstomeetyourbrewingneeds,programminginstructionsarepro-
vided later in this manual.
SystemRequirements:
 •WaterSource20–90PSI(MinimumFlowRateof1GPM)
 •Electrical:Seeattachedschematicforstandardmodelorvisitwww.wilburcurtis.comfor 
your model.
Equipmenttobeinstalledtocomplywithapplicablefederal,state,orlocalplumbing/electricalcodes
having jurisdiction.
NSFInternationalrequiresthefollowingwaterconnection:
1. Aquickdisconnectoradditionalcoiledtubing(atleast2xthedepthoftheunit)sothatthemachine
can be moved for cleaning underneath.
2. Thisequipmentistobeinstalledwithadequatebackowprotectiontocomplywithapplicable 
 federal,stateandlocalcodes..
3. Waterpipeconnectionsandxturesdirectlyconnectedtoapotablewatersupplyshallbesized, 
 installedandmaintainedinaccordancewithfederal,state,andlocalcodes.
1. Pluginpowercord.
2. Plumbwaterline.A1/4”Flarehasbeensuppliedforwaterlineconnection.Usetubingsizedsuf-
cientlytoprovideaminimumof1.0GPM.
3. ConnecttheBag-in-Boxsweetener.TaketheclearlinewiththeQCDbagconnectorandhookup
tothematchingconnectorontheBIBsweetener(seeSweetenerConnection,page5).Insertthe
otherendintothesweetenerconnector,behindthebrewer..
SETUP STEPS
Theunitshouldbelevel(lefttorightandfronttoback),locatedonasecuresurface.Connecta
waterlinefromthewaterltertothebrewer.
NOTE:Sometypeofwaterltrationdevicemustbeusedtomaintainatrouble-freeoperation.
(Inareaswithextremelyhardwater,wesuggestthatasedimentaryandtaste&odorlterbe
installed.)Thiswillprolongthelifeofyourbrewingsystemandenhanceteaquality.
IMPORTANT: After
setup, run a FULL
brewcycle. Place a tea
container to catch both hot water
from the brewcone and dilution
water from spout on the front
cover.
ISO 9001:2008 REGISTERED
WILBUR CURTIS CO.
Montebello, CA 90640
For the latest information go to
www.wilburcurtis.com
Tel: [phone]
CAUTION: DO NOT
connect the unit to hot
water. The inlet valve is
not rated for hot water.
CAUTION: Follow this
setup procedure before
attempting to use this
unit. Failure to follow these instruc-
tions can result in injury and/or void
of warranty.
CAUTION: Equipment
must be installed to
comply with applicable
federal, state, and local plumbing/
electrical codes having jurisdiction.
Wilbur Curtis Company, inC.
Service Manual – TCT Sweet Tea Brewer
FOR THE LATEST SPECIFICATIONS AND INFORMATION GO TO WWW.WILBURCURTIS.COM

2
CAUTION HOT LIQUID, Scalding may occur. Avoid splashing.
BREWING INSTRUCTIONS
1. Brewer should be ON (Conrm at rear toggle switch, then press ON/OFF button) and Ready-to-Brew displayed.
2. Place lter in brew basket. Pour leaf tea into
basket.
3. Slide brew cone into brew rails. Place tea
container on brew deck.
4. Select a BREW button and press to start a
brewcycle.
Your Curtis ADS System is Factory Pre‑Set for Optimum Performance.
After connection to water and power; the rear toggle switch must be on. You will hear a beep sound, indicating power is available to the controller.
The control displays . Press ON/OFF button and the screen will display . After three seconds, is displayed.
Water will ll the tank (approximately 2-3 minutes depending on water ow rate). When the proper level is reached will appear on the screen.
It takes approximately 20 minutes to reach setpoint temperature of 204°F.
Control will display when temperature reaches the setpoint (204°F). Unit is now ready to brew.
SETUP STEPS (Continued)
4 Turnonthemainpowerswitch(bottomtoggleswitch,behindthebrewer).Theheatingtankwillstarttoll.Whenthewater
levelinthetankrisestothecorrectvolume,theheatingelementwillenergizeautomatically.Thiseliminatesthepossibilityof
elementburnoutcausedbyanemptytank
5. TurnOFFthesweetenerpump(topswitch,behindthebrewer).
6. Theheatingtankwillrequire20to30minutestoreachoperatingtemperature(204°F)indicatedbyREADY-TO-BREWonthe
LCDreadout.
7. TurnONthesweetenerpumpatthetoggleswitch,behindthebrewer.Thepumpwillprimethesweetenerproductthroughthe
clear tubing.
8. Runonefullbrewcycle,topurgethewaterlinesandvalvesofair.Fivesecondsofdilutionwateratthebeginingofeachbrew-
cycle is a normal function. This is a default of the system.
9. Theunitisreadyforthenextbrew.
CURTIS
READY TO BREW
CURTIS <TCT G3>
CURTIS CURTIS
FILLING
CURTIS
HEATING

3
All programming selections are performed with the three center buttons.
The symbols below the buttons are:
Scroll LEFT
SELECTION or ENTER to save new parameter
Scroll RIGHT
Exit Press  to select, exits program mode and returns unit to operation.
Programming
ENTER PROGRAMMING: Turn off at the ON/OFF button (yellow). Press and hold BREW button (green) and then press and release ON/OFF button (yellow).
Continue holding BREW button. Display will read , wait until is displayed Enter the 4-digit access code, the digits 1-4
correspond to the buttons (see illustration below).
The default code set at the factory is 1-2-3-4. Then will be displayed.
Current tea brewers are manufactured with PURPLE sprayheads. The UCM is
comes programmed with Standard Tea Purple as the default.
Older units with the GRAY sprayhead use the same programming method but
with a sliglhtly different menu sequence from the features listed below.
Program Menus
Tea By Volume
Tea Recipes
Tea By Time
Program Menus screen. Press > button, to show the next menu item.
Tea Recipes (Factory set to Standard Purple)
Press  to Select. Press < or > to scroll through recipes: Standard Gray, Standard Purple, Tropical Gray, tropical Purple,
76/308 Gray or 76/308 Purple. Press  to set.
Tea by Volume: Press  to select, Display will now show Push START To Begin... Press the BREW button then hot wa-
ter starts running, when desired volume is reached press BREW button again to stop the ow. Now the volume has been
set. Pressing > button will display the subsequent menu features.
Tea by Time (Factory set to Standard Purple 5:52)
Press  to Select. By pressing < or > buttons, you can view selections available: Standard Gray, Standard Purple, Tropi-
cal Gray, tropical Purple, 76/308 Gray or 76/308 Purple. Press  to set.
Tea Dilution Delay (Factory set to Standard Purple 30 sec)
Press  to Select. Press < or > buttons, to view selections available: Standard Gray, Standard Purple, Tropical Gray,
tropical Purple, 76/308 Gray or 76/308 Purple. Press  to set.
Tea Dilution Volume: Press  to Select, Display will now show Push START To Begin... Press the BREW button and
water will ow, when desired volume is reached press BREW button again to stop the ow. Now the volume has been set.
Press > to display subsequent menu features.
Dilution Time (Factory set to Standard Purple 4:05)
Press  to Select. Press < or > buttons, to view selections available: Standard Gray, Standard Purple, Tropical Gray,
tropical Purple, 76/308 Gray or 76/308 Purple. Press  to set.
Tea Dilution Stir (Factory set to Standard Purple ON).
Press  to Select. Press < or > buttons, to view selections available: Standard Gray, Standard Purple, Tropical Gray,
tropical Purple, 76/308 Gray or 76/308 Purple. Press  to set. Dilution Stir applies only to the Dilution cycle, by pulsing
the dilution time 45 seconds on, 5 seconds off.
Tea Pulse Brew (Factory set to OFF).
Press  to Select. Press < or > to toggle between OFF and ON.
* On units with the half batch option, the half batch brew button may be independently set.
Tea Dilut Volume
Tea Dilut Delay
Tea Dilut Time
Tea Dilut Stir
Tea Pulse Brew
Continued on Page 4
*
*
*
*
*

4
Tea Half Batch (Factory set to OFF).
Press  to Select. Press < or > to toggle between OFF and ON. When ON, Half Batch Brew Button is activated.
Sweetener Time (Factory set to 48 Seconds)
Press  to Select. Press < or > to toggle between minutes, seconds or exit. Pressing select  to choose minutes will
increase the minutes. Press  to add minutes. Press < or > to move to seconds or exit.
Temperature (Factory set to Standard Gray & Purple 204ºF)
Press  to Select. Press < or > to choose Standard Gray and Purple 204ºF and then  to set. Tropical Gray and Purple
and 76/308 Gray & Purple 196ºF are the other selections. Temperature range, from 170ºF to 208ºF in 2-degree incre-
ments.
Energy Save Mode (Factory set to OFF)
Press  to Select, < or > ON, OFF or ON 140ºF ,  to set. When in ON, unit will automatically shut off 4 hours from
last brew. When feature is OFF, unit does not have the energy saving mode. In the ON 140ºF position, temperature goes
down to 140ºF. if unit has not brewed in 4 hours. This saves energy by lowering the tank temperature during periods of
non-operation.
Brew Count Odom.
Press  to display total brew cycles. Press ex or Reset Brew Count Total. Press  to Select, Shows total gallons and
total brew cycles on the unit. Resettable.
Brew Count Total
Press  to Select, Shows total gallons and total brew cycles on the unit. Not resettable.
Cold Brew Lock (Factory set to 5º F)
Press  to select, < or > to select desired setting (CBL 5, 15 or OFF), to set.
The Cold Brew Lock feature allows the brewer to brew at three different temperature levels from the actual set point. The
rst setting is within 5 degrees of set point, next is within 15 degrees of set point, OFF is within 30 degrees of set point for
the Ready to Brew message, however it will brew at any temperature.
Master Reset
Press  to display Are You Sure? Then < for Yes, > for No. When Master Reset is used, the all of the menu selections
in the UCM return to factory defaults.
Service Call (Phone number Factory set to [800] 000-0000x)
Press  to display number and change number or < to move place and EX to exit when complete. This number will be
displayed during a Heating system SENSOR ERROR or during a WATER ERROR.
Access Code (Factory set to 1-2-3-4)
Press  to display number and change number, (the number can be changed 1 to 4) or < to move place and ex to exit.
Banner Name (Factory set to CURTIS)
Press  to display letters and change letters or < to move place and EX to exit. This feature allows up to 14 letters to be
programmed for company name. Programming all blanks disables Banner Name. Banner Name is displayed 5 sec. on
and off.
P-Maintenance (Factory set to OFF)
Press  to Select, Set gallons brewed to indicate P-Maintenance. Press < or > to adjust from Off to 3000 gal. Press 
to exit.
Beeper On/Off (Factory set to ON)
Press  to display ON or OFF. Pressing either < or > toggles between on and off. to set. When ON, the unit will emit a
short beep each time a button is pressed.
Temperature
Energy Save Mode
Brew Count Odom
Master Reset
Service Call
Brew Count Total
Cold Brew Lock
Access Code
P-Maintenance
Beeper On/Off
Banner Name
Tea Half Batch
Sweetener Time
PROGRAM MENUS CONTINUED
Continued on Page 5

5
PROGRAM MENUS CONTINUED
Quality Timer (Factory set to OFF)
Press  to Select. Press < or > to adjust from 1 to 10 hours in 1 hour increments. Timing starts when a brew button
is pressed. When time expires, the UCM will emit an audio alarm and the words Quality Timer will appear ashing on
the screen.
Display Brew Time (Factory set to ON)
Press  to display ON or OFF. Pressing either < or > toggles between on and off. When ON brew time displays and
counts down (during the brew cycle). When OFF, only the word Brewing is displayed during the brew cycle.
Exit
Press  to select, exits program mode and returns unit to operation.
TANK TEMPERATURE CHECK
TurnonbreweratthecontrolpanelON/OFFbutton.Pressandhold3button(seeillustration,page2)for5sec-
onds.WaterTemperaturewillbedisplayed(temperatureinheatingtank).
Exit
Quality Timer
Displ. Brew Time
SWEETENER PUMP FLOW TABLE
21
24
27
30
33
36
39
42
45
48
51
54
57
60
63
66
69
72
75
78
81
84
87
90
93
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
14
16
18
20
22
24
26
28
30
32
34
36
38
40
42
44
46
48
50
52
54
56
58
60
62
.875
1
1.125
1.25
1.375
1.5
1.625
1.75
1.875
2
2.125
2.25
2.375
2.5
2.625
2.75
2.875
3
3.125
3.25
3.375
3.5
3.625
3.75
3.875
SECONDS SETTING OUNCES POUNDS
DEFAULT

6
DAILY
1. Wipeanyspills,dustordebrisfromtheexteriorsurfaceswithadampcloth.The
outsidesurfacesofthebrewershouldbecleanedwithstainlesssteelpolishonly,to
prevent scratches.
2. Cleanthesprayheadanddomedareaaroundthesprayheadwithamilddetergent
andwarmwatersolution.Scrubwelltoremoveresidue.Rinsewithandclearwater.
Drywithcleancloth.
3. Removetheplasticbrewconeandwashwithadetergentsolutionorputthrougha
dishwasher.
4. Washtheteacontainer.
 A.Cleancontainerandtopcoverwithadetergentsolution.
 B.Removethefaucetassembly.Unscrewthehandleassemblyfromthefaucet
 andremove.Cleanthefaucetshankwithagaugeglassbrush(circularbristle)
 bypushingthebrushthroughtheshank.
 C.Unscrewthebonnetassemblyfromthefaucet.Brushcleanthefaucetbodyinlet
 andoutlet.Cleanthefaucetcapandsiliconeseatcup.Dryandassembleparts.
IMPORTANT: Clean out
the screen, within the
brewcone, to maintain
the ow of brewed
tea. Neglecting this screen will
eventually cause the brewcone to
overow, spilling hot liquid over the
unit.
CAUTION: DO NOT
use undiluted bleach or
chlorine.
TEA BREWER
CLEANING
SWEET TEA
MIXING SYSTEM
CLEANING &
SANITIZING
CAUTION: Never remove
faucet when container is
full. Drain container rst.
WEEKLY CLEANING & SANITIZING
Thebrewerisprogrammedforthesweetenertopourintotheteaattheendofthe
brewcycle.SettingthebrewertoTeaFastBrewcanspeedupthecleaningprocedure
(seepage3and4forprogramminginstructionstoturnonTeaFastBrew).
Useaconcentratedcleaningsolutiontosimplifythecleaningprocedure.This
procedurerequiresaonegallonbucketofacleaningsolutionofhotwater(minimum
160ºF)andagranulatedconcentratedcleaner(acleanerlikeCoffeeDispenser
CleanerCorporationJavaClean3),dilutedat1.5ozpergallonandaonegallonbucket
ofcleanhotwater(minimum165ºF).
1. Makesurebrewerisonandwatersupplyishookedup.
2. Removethequickdisconnectfromtheteasweetenerbag-in-boxproduct.
3. PullthecapoffoftheQCDandplacethisendofthelineintothecontainer
containing the cleaning solution(seeillustrationbelow).

7
4. Placeanemptyteacontaineronthebrewdeckandanemptybrewconeintotherailsbelowthesprayhead.
5. PresstheSWEETTEAbrewbuttontorunonecompletebrewcycle.
6. Allowthebrewertositovernightwiththecleaningsolutioninthesweetenerlinebeforeushingcleaningsolution.
7. Flushthesystembyllingaonegalloncontainerwithcleanhotwater(nocleaningsolution)andpressthe
SWEETTEAbrewbuttontorunabrewcyleuntilallthecleaningsolutionhasbeenushedfromthesystem.
8. Discardsolutionthatpouredintothecontainer.
9. RemovetheQCDfromtheushingcontainerandreplacethecap.ReconnecttheQCDtotheBagintheBox
sweetener.
10. Ifdesired,resetTeaFastBrewtoOFF.Theunitisreadytoresumebrewing.
TEA TIPS
•Storeteabagsinadark,coolanddryplaceawayfromstrongodorsandmoisture.
Donotrefrigerate.
•Donotholdbrewedteaovernight.
•Makesureyourequipmentiscleanatalltimes.Cleantea-brewingequipmentat
least once a day.
•Sanitizeequipmentatleastonceperweek.
•Donotletfresh-brewedicedteasitatroomtemperatureformorethan8hours.
Aswithotherfoodproducts,ifyouadheretoproperpreparation,holdingandsanitation
procedures,fresh-brewedicedteaisasafebeverage.
The primary cause for high bacteria counts found in tea from food service businesses
isrelatedtoexcessiveholdingtimesand/orpoorcleaningandsanitizingprocedures.
WARNING DO NOT
refrigerate unused
tea overnight for later
consumption.
SWEETENER CONNECTION PROCEDURE
Bag-In-Box
1. Pullofftheshipping 
cap that covers the
spout on the bag.
2. PlacetheQCDnextto
the spout.
3. SlideQCDsideways,
over the bag spout.
 QCDsnapsinplace.
4. PushQCDplungerinto
bag spout until plunger
 topisushwithtopof
 QCD.A“click”willbe
 heardwhenitisfully
inserted.
5. OncetheQCDisattached,placetheBIBinsidethedispenserinaninvertedposition,
withthespoutandconnectorpointeddownward.Thisallowsformorecompleteuseof
productwhilethebagempties.SeeSweetenerSchematiconpage7.

8A
A
B
33 31
32
28
29
30
5
3
4
10
11A
14
1
2
6
7
8
9
2A
1A
18
18A
19
23
24
25
26
21
34
35
36
37
27
12
13
15
16
17
16A
38
11
22
20
ILLUSTRATED
PARTS LIST

9
Illustrated Parts List - TCTS/T
PARTS LIST
* Recommended parts to stock
KIT, BREW CONE GOURMET PLASTIC FOR TEA UNITS
KIT, BREW CONE GOURMET PLASTIC (PARADISE TEA)
STRAINER BT-10 BREWCONE TEA UNITS
STRAINER, BREWCONE (PARADISE TEA)
BREWCONE ASSY, TEA W/STRAINER (OPTIONAL)
HANDLE, BREW CONE BLACK (FOR WC-33001-101)
WIRE BASKET, LARGE CAPACITY (OPTIONAL)
COVER, TOP BREWER
FITTING ASSY, SPRAYHEAD W/O-RING
UCM KIT, LABEL & OVERLAY 120V TCTS/T
LABEL, UCM OVERLAY TCT SWEET TEA CURTIS LOGO
LABEL, UCM OVERLAY SWEET W/HALF BATCH CURTIS
SPRAYHEAD, PURPLE ADVANCE FLOW
SPRAYHEAD, GRAY (OLDER UNITS)
SPOUT ASSY , DILUTION PLASTIC
SPOUT, BYPASS ASSEMBLY (OLDER UNITS)
HEAT SINK ASSY DV
KIT, DUAL VALVE WATER INLET
ELBOW, 3/8 NPT X 1/4 FLRE PLTD (OLDER UNITS)
COVER, FRONT TCTS
COVER, CENTER WRAP TCTS TCTDP-35S (OLDER UNIT)
COVER, CENTER WRAP TCTT/TCTD-35 (OLDER UNIT)
SWITCH, TOGGLE SPST 25A 125/250VAC RESISTIVE
LEG, GLIDE 3/8”-16 STUD SCREW
LEG, 8-32 STD SCREW BUMPER
RAIL, BASE TCTD
COVER, TOP HEATING TANK GEN USE
COVER, TANK W NOTCHES (MADE BEFORE 4/08)
GASKET, TANK LID
TANK ASSY, COMPLETE TEA BREWER
COMPOUND SILICONE 5 OZ
KIT, PROBE, WATER LEVEL W/FITTING, O-RING, & NUT
ELEMENT, HEATING 1.6KW 120V W/JAM NUTS
SHOCK GUARD, HEATING ELEMENT
SENSOR, TEMPERATURE TANK
THERMOSTAT, MANUAL RESET 120/240VAC 25A 220ºF
TUBING, 5/16” ID X 1/8” W SILICONE
LID ASSY, TCO
LABEL, FRONT TCO-308, TCO417, TCO419, TCO421
FAUCET, SPB
SEAT CUP, FAUCET S’
KIT, REPAIR SPB FAUCET
KIT, FAUCET W/ADAPTER COMPLETE
TEE, FLARE ¼ x ¼ x ⅜ BRASS
TUBE ASSY, FLEXIBLE 1/4 FLARE 11-1/8”
VALVE, INLET 1 GPM 120V 10W (OLDER UNITS)
VALVE, INLET DUAL 120V 10W 2 GPM X .5 GPM
VALVE, INLET BRASS .50 GPM 120V 10W (OLDER UNITS)
O’RING, .426 X 9/16 O.D X .070 WALL EDPM TCTS
DESCRIPTIONPART NºITEM
1
1A
2
2A
3
4
5
6
7
8
9
9A
10
10A
11
11A
12
13
13A
14
14A
14B
15
16
16A
17
18
18A
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
37A
38
WC-37256
WC-37239
WC-3647
WC-8532
WC-33001-101
WC-3201
WC-3353
WC-58117
WC-2977-101
WC-37276*
WC-39600*
WC-39683
WC-29025*
WC-2942
WC-66079
WC-2965
WC-8556*
WC-37255
WC-2401
WC-58017-104
WC-58017
WC-58021
WC- 102*
WC-3518
WC-3503
WC-8531
WC-5853-102
WC-5851
WC-43062
WC-6277
WC-5231*
WC-5502-01*
WC- 904-04*
WC-4394
WC-1438-101*
WC- 523*
WC-5310*
WC-5683
WC-38471
WC-1803
WC-1805*
WC-3707*
WC-37260*
WC-2707
WC-53038
WC- 826L*
WC- 895-105*
WC- 801*
WC-43134

10
1
3
2
3
4
2
5
1
2
3
4
5
WC-37313
WC-43003
WC-8653
WC- 800
WC-53116
KIT, PUMP AND FITTINGS TEA SWEETENER
CLAMP, WORM GEAR 7/32”-5/8” SS
QCD, LIQUID BOX BAG CONNECTOR
VALVE, TRANSFER FLOJET SWEET TEA
TUBE, CLEAR BEV 3/8 SWEETENER SYS
DESCRIPTIONPART NºITEM
SWEET TEA
DETAIL
PARTS LIST
6 FEET
2 FEET
2 FEET
SWEETENER
SCHEMATIC LAYOUT

11
ELECTRICAL
SCHEMATIC

FOR THE LATEST SPECIFICATION INFORMATION GO TO WWW.WILBURCURTIS.COM
Printed in U.S.A. 1/12 F-3559 Rev M
WILBUR CURTIS CO., INC.
6913 Acco St., Montebello, CA 90640-5403 USA
Phone: [phone] Fax: [phone]
 Technical Support Phone: [phone] (M-F 5:30A - 4:00P PST) E-Mail: [email protected]
Web Site: www.wilburcurtis.com
ProductWarrantyInformation
TheWilburCurtisCompanycertiesthatitsproductsarefreefromdefectsinmaterialandworkmanshipundernormal
use.Thefollowinglimitedwarrantiesandconditionsapply:
3Years,PartsandLabor,fromOriginalDateofPurchaseondigitalcontrolboards.
2Years,Parts,fromOriginalDateofPurchaseonallotherelectricalcomponents,ttingsandtubing.
1Year,Labor,fromOriginalDateofPurchaseonallelectricalcomponents,ttingsandtubing.
Additionally,theWilburCurtisCompanywarrantsitsGrindingBurrsforForty(40)monthsfromdateofpurchaseor40,000pounds
ofcoffee,whichevercomesrst.StainlessSteelcomponentsarewarrantedfortwo(2)yearsfromdateofpurchaseagainstleaking
orpittingandreplacementpartsarewarrantedforninety(90)daysfromdateofpurchaseorfortheremainderofthelimitedwarranty
periodoftheequipmentinwhichthecomponentisinstalled.
Allin-warrantyservicecallsmusthavepriorauthorization.ForAuthorization,calltheTechnicalSupportDepartmentat1-800-995-
0417.EffectivedateofthispolicyisApril1,2003.
Additional conditions may apply. Go to www.wilburcurtis.comtoviewthefullproductwarrantyinformation.
CONDITIONS&EXCEPTIONS
Thewarrantycoversoriginalequipmentattimeofpurchaseonly.TheWilburCurtisCompany,Inc.,assumesnoresponsibilityfor
substitute replacement parts installed on Curtis equipment that have not been purchased from the
WilburCurtisCompany,Inc.TheWilburCurtisCompanywillnotacceptanyresponsibilityifthefollowingconditionsarenotmet.The
warrantydoesnotcoverandisvoidunderthefollowingcircumstances:
 1) Improperoperationofequipment:Theequipmentmustbeusedforitsdesignedandintendedpurposeandfunction.
 2) Improperinstallationofequipment:Thisequipmentmustbeinstalledbyaprofessionaltechnicianandmustcomplywithall
  localelectrical,mechanicalandplumbingcodes.
 3) Impropervoltage:Equipmentmustbeinstalledatthevoltagestatedontheserialplatesuppliedwiththisequipment.
 4) Improperwatersupply:Thisincludes,butisnotlimitedto,excessiveorlowwaterpressure,andinadequateoructuating
  waterowrate.
 5) Adjustmentsandcleaning:Theresettingofsafetythermostatsandcircuitbreakers,programmingandtemperature
  adjustmentsaretheresponsibilityoftheequipmentowner.Theownerisresponsibleforpropercleaningandregular 
maintenance of this equipment.
 6) Damagedintransit:Equipmentdamagedintransitistheresponsibilityofthefreightcompanyandaclaimshouldbe 
  madewiththecarrier.
 7) Abuseorneglect(includingfailuretoperiodicallycleanorremovelimeaccumulations):Manufacturerisnotresponsiblefor
  variationinequipmentoperationduetoexcessivelimeorlocalwaterconditions.Theequipmentmustbemaintainedaccord-
ing to the manufacturer’s recommendations.
 8) Replacementofitemssubjecttonormaluseandwear:Thisshallinclude,butisnotlimitedto,lightbulbs,sheardisks,“0”
  rings,gaskets,siliconetube,canisterassemblies,whipperchambersandplates,mixingbowls,agitationassembliesand
  whipperpropellers.
 9) Repairsand/orReplacementsaresubjecttoourdecisionthattheworkmanshiporpartswerefaultyandthedefectsshowed
  upundernormaluse.Alllaborshallbeperformedduringregularworkinghours.Overtimechargesaretheresponsibilityof
  theowner.Chargesincurredbydelays,waitingtime,oroperatingrestrictionsthathindertheservicetechnician’sabilityto
  performserviceistheresponsibilityoftheowneroftheequipment.Thisincludesinstitutionalandcorrectionalfacilities.
  TheWilburCurtisCompanywillallowupto100miles,roundtrip,perin-warrantyservicecall.
RETURNMERCHANDISEAUTHORIZATION:AllclaimsunderthiswarrantymustbesubmittedtotheWilburCurtisCompany
TechnicalSupportDepartmentpriortoperforminganyrepairworkorreturnofthisequipmenttothefactory.Allreturnedequip-
mentmustberepackagedproperlyintheoriginalcarton.Nounitswillbeacceptediftheyaredamagedintransitduetoimproper
packaging.NOUNITSORPARTSWILLBEACCEPTEDWITHOUTARETURNMERCHANDISEAUTHORIZATION(RMA).RMA
NUMBERMUSTBEMARKEDONTHECARTONORSHIPPINGLABEL.Allin-warrantyservicecallsmustbeperformedbyan
authorizedserviceagent.CalltheWilburCurtisTechnicalSupportDepartmenttondanagentnearyou.
12
ECN13735.RevM.EAR10143.1/5/[email protected]