Who pays for shipping?
We pay when we send items to you; you pay when you
send items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE
THAT WAS DAMAGED OR NEEDS TO BE REPLACED
DUE TO THE FAILURE OF THE CPS PRODUCT OR ANY
DATA THAT IS LOST AS A RESULT OF THE FAILURE
OR THE RESTORATION OF DATA OR RECORDS, OR
THE REINSTALLATION OF SOFTWARE.
2. This Warranty does not cover: misuse, modification,
operation or storage outside environmental limits of the
CPS Product or the equipment connected to it, or for
damage while in transit or in storage, nor if there has
been improper operation or maintenance, or use with
items not designed or intended for use with the CPS
Product, such as laser printers, appliances, aquariums,
medical or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are
those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product
and the connected equipment were connected to
properly wired and grounded outlets (including
compliance with electrical and safety codes of the most
current electrical code), without the use of any
adapters or other connectors.
2. The CPS Product must have been plugged directly into
the power source and the equipment connected to the
CPS Product must be directly connected in the CPS
Product, not “daisy-chained” together in serial fashion
with any extension cords, another Product or device
similar to the CPS Product, surge suppressor, or power
tap. Any such installation voids the Warranty.
3. The CPS Product and connected equipment must have
been used properly in a suitable and proper
environment, in conformance with any applicable
license, instruction manual, or warnings.
4. The CPS Product must have been used at all times
within the limitations on the CPS Product’s VA capacity.
Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400,
Shakopee, MN 55379; call us at (877) 297-6937; or send us
an e-mail at claims@cpsww.com.
PRODUCT REGISTRATION
Prompt product registration assures coverage under the
Limited Warranty, and also allows the opportunity to be
notified of product enhancements, upgrades, and other
announcements.
Registration is quick and easy at
www.cyberpowersystems.com/account/registration.
This device is manufactured using environmentally- safe
procedures in compliance with the Restriction of Hazardous
Substances (RoHS) directive.
Please join CyberPower in caring for the environment
by recycling this manual.
3 4
CONTACT INFORMATION
Cyber Power Systems, Inc.
4241 12th Avenue, Suite 400
Shakopee, MN, 55379
Toll-free: 1-877-297-6937
CONFORMANCE APPROVALS
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not
expressly approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Cyber Power Systems, Inc.
www.cyberpower.com
Who is providing this Warranty, what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides
this Limited Warranty. It only covers the original purchaser
and ends if you no longer own the CPS Product. This
warranty covers defects in materials and workmanship in
the CPS Product under normal use and conditions. It also
covers equipment connected to the CPS Product and
damaged because of the failure of the CPS Product. This
warranty covers the CPS Product and connected equipment
for as long as you own the CPS Product.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power
Systems (USA), Inc., 4241 12th Ave. E., STE 400,
Shakopee, MN 55379, or send us an e-mail message at
claims@cpsww.com for instructions, within 10 days of the
occurrence.
2. When you contact CyberPower, identify the Product, the
Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other
resources of recovery/payment that are available to the
Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other
proof of the original purchase) for the CyberPower unit
and connected equipment. You also need to provide a
description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if
requested, the item(s) of Connected Equipment, a repair
cost estimate for the damage to the Connected
Equipment, and all claim forms that CyberPower
provides to you. Show the Claim Number on the shipping
label or include it with the product. You must prepay all
shipping costs, you are responsible for packaging and
shipment, and you must pay the cost of the repair
estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If
the CPS Product is defective in material or workmanship,
CyberPower will repair or replace it at CyberPower’s
expense, or CyberPower will refund the full purchase price
you paid for the CPS Product (purchase receipt showing
price paid is required).
If the CPS Product failed to protect any equipment plugged
into it, we will also send you forms for making your claim
for the connected equipment. We will repair or replace the
equipment that was damaged because of the failure of the
CPS Product or pay you the fair market value (NOT
REPLACEMENT COST) of the equipment at of the time of
the damage. We will use Orion Blue Book, another a
third-party valuation guide, eBay, Craigslist, or other source
to establish that amount. Our maximum liability is limited to
$15,000 for the P403URC1.
