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area so that the edges do not show (picture A).
3. Try to center the scanned paper to get the best scan quality (picture A).
4. Three laser lines will turn on every time you scan. When the laser lines turn off, then the scan is
completed. Keep the paper still while the laser lines are on (picture A).
5. When scanning “Facing Pages” (bound papers), you should use the finger cots to avoid finger
marks, and the correct holding method must be used (picture B).
7. Frequently asked questions
1. Aura uses UVC standard protocols and is classified as a standard driverless device. If the
device is not recognized by the computer, you can try the following troubleshooting
methods:
1) Turn Aura off, disconnect power adapter, then power back on after it is connected
to the computer.
2) Restart Aura; reconnect the USB cable.
3) Switch to another USB port on the computer.
4) Close anti-virus software, security, and back end defensive software on the PC.
5) Check “device manager” on the PC. If the yellow exclamation mark/unknown
device appears, right click to update the drivers or disable then re-enable the device.
Restart the CZUR Aura software, then try again.
6) Restart the computer or use another computer.
If you have any problems during use, please read the in-box manual or visit the official
website (www.czur.com) support page to get the more detailed manual.