D-Link DHP-W312AV User manual

DHP-W312AV
User Manual
Version 1.00 | 10/17/2014
PowerLine AV 500 Wireless AC600 Extender

2D-Link DHP-W312AV User Manual
Table of Contents
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Copyright © 2014 by D-Link Corporation.
All rights reserved.This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Systems, Inc.
This purpose of this product is to create a constant network connection for your devices. As such, it does not have a standby mode or use a power
management mode. If you wish to power down this product, please simply unplug it from the power outlet.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network Standby
mode within 1 minute of no packets being transmitted. If it is not needed during certain periods of time, it can be unplugged to save energy.
Network Standby mode: 4.27W
Preface
Revision Date Description
1.0 10/17/2014 • Initial release for A1 version

3D-Link DHP-W312AV User Manual
Table of Contents
Preface................................................................................................2
Manual Revisions............................................................................................. 2
Trademarks ........................................................................................................ 2
Power Usage ..................................................................................................... 2
Product Overview..............................................................................5
Package Contents ........................................................................................... 5
System Requirements.................................................................................... 6
Introduction ...................................................................................................... 6
Connections............................................................................................. 8
Top ............................................................................................................... 9
LEDs ..........................................................................................................10
Hardware Installation .....................................................................11
Wireless Installation Considerations ......................................................12
Powerline Installation Considerations...................................................13
Safety.................................................................................................................14
Conguration...................................................................................15
Setup..................................................................................................................15
Hybrid Link Setup ................................................................................16
Wireless Settings ..................................................................................17
Network Settings..................................................................................19
LAN Settings - Static IP .................................................................20
PLC Settings ..........................................................................................21
Advanced .........................................................................................................22
MAC Address Filter...............................................................................22
Advanced Wireless...............................................................................23
User Limit................................................................................................24
Tools...................................................................................................................25
Admin.......................................................................................................25
Time ..........................................................................................................26
System......................................................................................................27
Firmware..................................................................................................28
System Check ........................................................................................29
Status.................................................................................................................30
Device Info..............................................................................................30
Logs...........................................................................................................31
Statistics...................................................................................................32
Wireless....................................................................................................33
IPv6............................................................................................................34
Wireless Security .............................................................................35
What is WEP?...................................................................................................35
What is WPA?...................................................................................................36
Conguring WEP ...........................................................................................37
Conguring WPA/WPA2 Personal............................................................38
Connecting to a Wireless Network .................................................39
Using Mac OS..................................................................................................39
Using Windows 8 ..........................................................................................41
Using Windows®7..........................................................................................43
Using Windows Vista®..................................................................................46
Conguring Wireless Security...................................................................48
Using Windows®XP.......................................................................................50
Conguring WPA-PSK ..................................................................................51
Table of Contents

4D-Link DHP-W312AV User Manual
Table of Contents
Troubleshooting ..............................................................................53
Wireless Basics ................................................................................55
What is Wireless? ...........................................................................................56
How does wireless work? ..................................................................56
Wireless Local Area Network (WLAN) ...........................................56
Networking Basics...........................................................................59
Check your IP address..................................................................................59
Statically Assign an IP address..................................................................60
Technical Specications ..................................................................61

5D-Link DHP-W312AV User Manual
Section 1 - Product Overview
D-Link DHP-W312AV PowerLine AV 500 Wireless AC600 Extender
CAT5 Ethernet Cable
Wi-Fi Conguration Card
Product Warranty
Quick Installation Guide
Wi-Fi Conguration Note
Product Warranty
Quick Installation Guide
Package Contents
Product Overview

6D-Link DHP-W312AV User Manual
Section 1 - Product Overview
Introduction
The DHP-W312AV allows you to connect both wired and wireless computers, high-denition TVs, networking devices, and gaming consoles using
the most pervasive medium in your home - the electrical wiring. Share Internet connections and experience smooth le transfers, streaming
multimedia, online gaming and more.The PowerLine AV 500Wireless AC600 Extender features easy plug-and-play installation and can be connected
to any Ethernet-enabled device.
The PowerLine AV 500 Wireless AC600 Extender incorporates the latest technology to improve on the AV technology’s data speeds over a home’s
existing electrical wiring. This fast transmission speed provides ample bandwidth suitable for streaming high-quality video HDTV signals while
simultaneously providing high-speed Internet access throughout the home. With Quality of Service (QoS) support, the performance of applications
which require real-time communication, such as VoIP phonecalls and multiplayer online games, will not be compromised even while streaming
Internet TV and music.
System Requirements
Network Requirements
• IEEE 802.11ac, 802.11n or 802.11g
• 10/100 Ethernet clients
Browser Requirements
• Internet Explorer 7.0 or higher
• Firefox 3.5 or higher
• Safari 4.0 or higher
• Chrome 8.0 or higher

7D-Link DHP-W312AV User Manual
Section 1 - Product Overview
Data Transmission Over electrical Wiring
The D-Link DHP-W312AV PowerLine AV 500 Wireless AC600 Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical
wiring1to create a network or extend your existing network. It turns every power outlet into a potential network connection to access digital media
devices, game consoles, print servers, computers, and network storage devices throughout your home. Additionally, Wireless N provides high speed
transfers without the need for unsightly network cables.
Faster Wireless Speeds & Wider Operational Range
The Wireless AC technology incorporated into the DHP-W312AV oers increased speed and range beyond standard 802.11n technology. Initial
wireless setup can be accomplished quickly, thanks to a convenient setup wizard. When connecting your device to the DHP-W312AV you can
select between either a 2.4Ghz or 5Ghz networks. 5Ghz is better suited for devices that require bandwidth intensive, high speed internet like when
streaming movies to your computer or for when playing online games. 2.4Ghz has a better range than 5Ghz but is more suitable ordinary devices
that don’t require high speed internet.
Ideal For Bandwidth-Intensive Applications
The DHP-W312AV is capable of delivering Powerline AV data transfer rates even higher than the old AV standard.This rapid transmission speed makes
it ideal for bandwidth-intensive applications, guaranteeing smooth HD video streaming, clear VoIP calls, and lag-free online gaming experiences.
In addition, it prioritizes Internet trac, ensuring that multimedia applications do not experience glitches while web surng and downloads are in
progress. This device provides ample network bandwidth, enabling digital home consumers to tap into existing electrical wiring for high-quality
multimedia streaming.
Convenient Setup and Secure Operation
The DHP-W312AV plugs directly into a power outlet, and does not require any additional cables. Extend your home network by connecting multiple
devices in the farthest corners of your home via Ethernet cable or Wireless AC. For convenient setup, wired or wireless encryption keys can be quickly
congured with the push of a button on side of the device. The adapter implements 128-bit AES data encryption to protect the network from
unauthorized wiretapping. With hassle-free plug and play installation, the DHP-W312AV is an ideal solution to create a wall-to-wall home network.
1Power outlets and electrical wiring must all be part of the same electrical system. Certain electrical conditions in your home, such as wiring condition and conguration, may aect the performance of this product.
Additional D-Link Powerline AV adapters are required to add new devices to the network. A minimum of two D-Link Powerline AV Network Adapters are required to create a network. Connecting this product to a power
strip with a surge protector may adversely aect the performance of this product. For best results, plug the adapter directly into a wall outlet.

8D-Link DHP-W312AV User Manual
Section 1 - Product Overview
Hardware Overview
Connections
1Internet Port Connect your device’s Internet cable here.
2Reset Push this button to reset the DHP-W312AV.
3
Common Connect Button
(WPS/Simple Connect Button)
Press this button to connect other Powerline devices in your home or to pair with
other WPS capable wireless devices.
2
3
1

9D-Link DHP-W312AV User Manual
Section 1 - Product Overview
Hardware Overview
Top
1ON/OFF Turns the device ON or OFF
1

10D-Link DHP-W312AV User Manual
Section 1 - Product Overview
Hardware Overview
LEDs
1Power LED A solid light indicates a proper connection to the power supply. A blinking light indicates it is in
sleep mode or seeking a Powerline connection.
2Powerline LED A solid light indicates that a Powerline connection is established.
3Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
2
1 3
2

11D-Link DHP-W312AV User Manual
Section 2 - Installation
Hardware Installation
Power
Plug the DHP-W312AV into an AC wall outlet where you want to extend your network. The Power LED on the DHP-W312AV will turn on to indicate
it is receiving power. This may take up to 60 seconds.
Plug in the Ethernet Cable
Connect one end of the supplied CAT5 Ethernet cable to the Ethernet port on the DHP-W312AV and the other end of the cable to the device’s
Ethernet interface.
Connect to Existing Network
Press the Common Connect Button or Simple Connect Button on the existing Powerline AV device for 3 seconds. Then, press the Common
Connect Button on the DHP-W312AV PowerLine AV 500 Wireless AC600 Extender for 3 seconds. This must be done within two minutes after
pressing the Simple Connect Button on the rst device. The Powerline devices will then reboot. Read the Wi-Fi advice on the next page, and
continue to Conguration.
Note: Network connectivity is conrmed when the Powerline LEDs indicators on both Powerline devices are steadily lit. This will indicate that your network
is now secure.
Note: A minimum of two Powerline devices (your DHP-W312AV and another pre-existing device) are required to create a Powerline network.
ROOM A ROOM B ROOM C
DHP-W312AV DHP-W312AV
Pre-existing
Powerline device
RouterInternet Notebook Notebook
iPad iPad

12D-Link DHP-W312AV User Manual
Section 2 - Installation
Wireless Installation Considerations
The DHP-W312AV lets you access your network using a wireless connection from anywhere within the operating range of your wireless network.
Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the
range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to
maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the DHP-W312AV and other network devices to a minimum. Each wall or ceiling can reduce your
adapter’s range by 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (.5 meters) at a 45-degree angle appears to be almost 3 feet (1
meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick! Position devices so that the signal will travel straight through a wall or
ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try to position the wireless
DHP-W312AV and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls
with insulation, water (sh tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4GHz cordless phones or wireless products such as ceiling fans, lights, and home security systems, your wireless connection
may degrade dramatically or drop completely. Make sure your 2.4GHz phone base is as far away from your wireless devices as possible. The base
transmits a signal even if the phone is not in use.
6. If you intend on using the 5GHz network to connect the DHP-W312AV be aware that the network range does not reach as far as 2.4GHz. However,
devices such as 2.4GHz cordless phones don’t interfere with devices connected to the 5GHz network and as a result you have faster internet speeds.

13D-Link DHP-W312AV User Manual
Section 2 - Installation
Powerline Installation Considerations
Plan the location of your Powerline devices:
1. Connect Powerline devices to electrical outlets that are not controlled by a wall switch to avoid accidentally turning o
power to the device.
2. Do not connect the Powerline devices to an extension cord, surge protector, or
power strip as this might prevent it from working correctly, or negatively impact
network performance.
3. Avoid using the Powerline devices in an electrical outlet that is located near an
appliance that uses a lot of power, such as a washer or dryer, or a refrigerator. This
may prevent the adapter from working correctly, or negatively impact network
performance.
4. Verify that your Powerline devices are electrically rated to operate with the power
available in your location.
5. To help prevent against electrical shock, be sure to plug the power cables into properly grounded electrical outlets.

14D-Link DHP-W312AV User Manual
Section 2 - Installation
Please read all of the safety and operating instructions before using your device:
1. Do not open the device or attempt to repair or service the device.
3. Ensure that the device is plugged into the wall in a vertical position.
4. Use the device in a dry location, and avoid placing it in humid environments.
5. Do not submerge the device in liquid or attempt to clean it with liquids or solvents. To clean the device, disconnect it
from the power outlet and use a damp towel.
6. Keep the device out of direct sunlight.
7. Do not cover or block the vents on the device.
8. Make sure that the device has adequate room for ventilation.
9. Avoid placing the device near a heater or radiator.
Safety

15D-Link DHP-W312AV User Manual
Section 3 - Conguration
Conguration
Setup
If you wish to change the default settings or optimize the performance
of the DHP-W312AV, you may use the web-based conguration utility.
To access the conguration utility, open a web browser such as Internet
Explorer and enter either http://dlinkap.local. (this is on the Wi-Fi
Conguration Card) or http://192.168.0.50 in the address eld.
By default, Admin will be the User Name . Leave the password blank.
If you receive a “Page Cannot be Displayed” error, please refer to
“Troubleshooting” on page 53 for assistance.
You will automatically proceed to the Setup heading after logging in.

16D-Link DHP-W312AV User Manual
Section 3 - Conguration
Hybrid Link Setup
Use the wizard’s on-screen instructions to conveniently set up your network if you have not yet. You can also manually congure your network.
Wi-Fi settings are covered at “Wireless Settings”on page 17 and Powerline settings are at “PLC Settings” on page 21.

17D-Link DHP-W312AV User Manual
Section 3 - Conguration
Wireless Settings
Select betweenWPA/WPA2,WEP, clone your
Wi-Fi security or none (not recommended)
for the 2.4GHz frequency.
The Service Set Identier (SSID) is the name
of your wireless network. Create a name
using up to 32 characters.The SSID is case-
sensitive. Enable Auto Channel.
The auto channel selection setting can
be selected to allow this device to choose
the channel with the least amount of
interference.
By default the channel is set to 1. The
Channel can be changed to t the channel
setting for an existing wireless network or
to customize the wireless network. If you
enable Auto Channel Selection, this option
will be greyed out.
Choose a password that is strong. A good
password uses both letters and numbers
in unpredictable places. Example bad
passwords could be password or 12345678.
Select betweenWPA/WPA2, WEP, clone your
Wi-Fi security or none (not recommended)
for the 5GHz frequency.
Security Mode for
2.4G :
Wireless Network
Name 2.4G:
Enable Auto
Channel Scan:
Wireless Channel:
WPA/WPA2
Password:
Wi-Fi Security
Mode 5G:
The DHP-W312AV lets you customize your wireless settings for your access point. By setting up the SSID and password for both your 2.4GHz and
5GHz network, you can connect devices to either network. 5GHz is suitable to devices closer to your router that require high speed internet such
as a computer streaming movies live from the internet. 2.4GHz has a greater range than 5GHz and is more suitable to everyday devices that do not
require large bandwidth.

18D-Link DHP-W312AV User Manual
Section 3 - Conguration
The Service Set Identier (SSID) is the name
of your wireless network. Create a name
using up to 32 characters. The SSID is case-
sensitive. Enable Auto Channel.
Choose a password that is strong. A good
password uses both letters and numbers
in unpredictable places. Example bad
passwords could be password or 12345678.
Click the Save Settings button to continue.
Wireless Network
Name 5G:
WPA/WPA2
Password:
If you selected WEP mode for security:
For more details on conguring WEP see “Conguring WEP” on
page 37.
Select between 64-bit or 128-bit Encryption.
Type in your WEP Key.
Click the Save Settings button to continue.
WEP Encryption:
WEP Key:
If you selected Clone My Wi-Fi mode for security:
Select this option if you want to clone
your current router’s Wi-Fi settings. The
DHP-W312AV will search for, and use your
router’s Wi-Fi settings.

19D-Link DHP-W312AV User Manual
Section 3 - Conguration
Network Settings
This section will allow you to change the local network settings of the DHP-W312AV and to congure the DHCP settings.
Enter the Device Name for the DHP-W312AV.
You will use this name to connect to it
through a web browser. The default name
is listed on your Wi-Fi Conguration Card.
Use the drop-down menu to select Dynamic
IP (DHCP) to automatically obtain an IP
address on the LAN/private network. For
Static IP setup, see the next page.
Your Internet Service Provider (ISP) may
require this to be set a certain way for
Internet access. Contact your ISP regarding
such requirements.
This shows the current IPv6 address of the
DHP-W312AV on your network.
Click Save Settings to save and activate the
new changes.
Device Name:
LAN Settings:
IPv6 Connection
Type:
LAN IPv6 Address
Settings:
Save Settings:

20D-Link DHP-W312AV User Manual
Section 3 - Conguration
Select Static IP to manually enter the IP address, subnet mask, and default gateway addresses.
LAN Connection
Type:
IP Address:
Subnet Mask:
Default Gateway:
DNS Server:
Save Settings:
Select Static IP from the drop-down menu.
Enter the IP address of the DHP-W312AV.
The default IP address is 192.168.0.50. If you
change the IP address, once you click Apply,
you will need to enter the new IP address in
your browser to return to the conguration
utility.You can also connect with the device
name. (See previous page.)
Enter the Subnet Mask.
Enter the Gateway. This is usually the LAN
or internal IP address of your router.
This is the Domain Name Server that looks
up addresses on the Internet, you may have
a specic one you need to connect to.
Click Save Settings to save and activate the
new changes.
LAN Settings - Static IP