Daikin EWAA011DAV3P Product information sheet

User reference guide
Packaged air-cooled water chillers
and packaged air to water heat pumps
EWAA011~016DAV3P
EWAA011~016DAW1P
EWAA011~016DAV3P-H-
EWAA011~016DAW1P-H-
EWYA009~016DAV3P
EWYA009~016DAW1P
EWYA009~016DAV3P-H-
EWYA009~016DAW1P-H-

Table of contents
User reference guide
2
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
Table of contents
1 About this document 4
1.1 Meaning of warnings and symbols................................................................................................................................. 5
2 User safety instructions 7
2.1 General............................................................................................................................................................................ 7
2.2 Instructions for safe operation ....................................................................................................................................... 8
3 About the system 10
3.1 Components in a typical system layout.......................................................................................................................... 10
4 Quick guide 11
4.1 User permission level...................................................................................................................................................... 11
4.2 Space heating/cooling..................................................................................................................................................... 11
5 Operation 15
5.1 User interface: Overview ................................................................................................................................................ 15
5.2 Menu structure: Overview user settings........................................................................................................................ 17
5.3 Possible screens: Overview............................................................................................................................................. 18
5.3.1 Home screen................................................................................................................................................... 18
5.3.2 Main menu screen.......................................................................................................................................... 20
5.3.3 Setpoint screen............................................................................................................................................... 21
5.3.4 Detailed screen with values ........................................................................................................................... 22
5.4 Turning operation ON or OFF ......................................................................................................................................... 23
5.4.1 Visual indication.............................................................................................................................................. 23
5.4.2 To turn ON or OFF .......................................................................................................................................... 23
5.5 Reading out information................................................................................................................................................. 24
5.6 Space heating/cooling control........................................................................................................................................ 24
5.6.1 About space heating/cooling control............................................................................................................. 24
5.6.2 Setting the space operation mode................................................................................................................. 24
5.6.3 Determining which temperature control you are using................................................................................ 26
5.6.4 To change the desired room temperature .................................................................................................... 26
5.6.5 To change the desired leaving water temperature ....................................................................................... 27
5.7 Preset values and schedules........................................................................................................................................... 28
5.7.1 Using preset values......................................................................................................................................... 28
5.7.2 Using and programming schedules................................................................................................................ 29
5.7.3 Schedule screen: Example.............................................................................................................................. 31
5.7.4 Setting the energy prices................................................................................................................................ 36
5.8 Weather-dependent curve ............................................................................................................................................. 38
5.8.1 What is a weather-dependent curve? ........................................................................................................... 38
5.8.2 2-points curve................................................................................................................................................. 38
5.8.3 Slope-offset curve........................................................................................................................................... 39
5.8.4 Using weather-dependent curves.................................................................................................................. 41
5.9 Other functionalities ....................................................................................................................................................... 42
5.9.1 To configure time and date............................................................................................................................ 42
5.9.2 Using quiet mode ........................................................................................................................................... 42
5.9.3 Using holiday mode........................................................................................................................................ 43
5.9.4 Using WLAN .................................................................................................................................................... 44
6 Energy saving tips 46
7 Maintenance and service 47
7.1 Overview: Maintenance and service .............................................................................................................................. 47
8 Troubleshooting 48
8.1 To display the help text in case of a malfunction........................................................................................................... 48
8.2 To check the malfunction history ................................................................................................................................... 48
8.3 Symptom: You are feeling too cold (hot) in your living room........................................................................................ 49
8.4 Symptom: Unit failure..................................................................................................................................................... 49
8.5 Symptom: The system is making gurgling noises after commissioning......................................................................... 50
9 Relocation 51
9.1 Overview: Relocation...................................................................................................................................................... 51
10 Disposal 52
11 Glossary 53
12 Installer settings: Tables to be filled in by installer 54

Table of contents
User reference guide
3
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
12.1 Configuration wizard....................................................................................................................................................... 54
12.2 Settings menu ................................................................................................................................................................. 54

1 | About this document
User reference guide
4
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
1 About this document
Thank you for purchasing this product. Please:
▪Read the documentation carefully before operating the user interface to ensure
the best possible performance.
▪Request the installer to inform you about the settings that he used to configure
your system. Check if he has filled in the installer settings tables. If not, request
him to do so.
▪Keep the documentation for future reference.
Target audience
Endusers
Documentation set
This document is part of a documentation set. The complete set consists of:
▪General safety precautions:
-Safety instructions that you must read before installing
-Format: Paper (in the box of the outdoor unit)
▪Operation manual:
-Quick guide for basic usage
-Format: Paper (in the box of the outdoor unit)
▪User reference guide:
-Detailed step-by-step instructions and background information for basic and
advanced usage
-Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
▪Installation manual:
-Installation instructions
-Format: Paper (in the box of the outdoor unit)
▪Installer reference guide:
-Preparation of the installation, good practices, reference data,…
-Format: Digital files on http://www.daikineurope.com/support-and-manuals/
product-information/
▪Addendum book for optional equipment:
-Additional info about how to install optional equipment
-Format: Paper (in the box of the outdoor unit) + Digital files on http://
www.daikineurope.com/support-and-manuals/product-information/
Latest revisions of the supplied documentation may be available on the regional
Daikin website or via your installer.
The original documentation is written in English. All other languages are
translations.

1 | About this document
User reference guide
5
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
Daikin Residential Controller app
If set up by your installer, you can use the Daikin
Residential Controller app to control and monitor the
status of your system. For more information, see:
http://www.onlinecontroller.daikineurope.com/
Breadcrumbs
Breadcrumbs (example: [4.3]) help you to locate where you are in the menu
structure of the user interface.
1To enable the breadcrumbs: In the home screen or main menu
screen, press the help button. The breadcrumbs appear in the
top left corner of the screen.
2To disable the breadcrumbs: Press the help button again.
This document also mentions these breadcrumbs. Example:
1Go to [4.3]: Space heating/cooling > Operation
range.
This means:
1Starting from the home screen, turn the left dial and go to
Space heating/cooling.
4
Space heating/cooling
2Press the left dial to enter the submenu.
3Turn the left dial and go to Operation range.
Operation range
4.3
4Press the left dial to enter the submenu.
1.1 Meaning of warnings and symbols
DANGER
Indicates a situation that results in death or serious injury.
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.

1 | About this document
User reference guide
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Packaged air-cooled water chillers
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4P620246-1A – 2021.02
DANGER: RISK OF BURNING/SCALDING
Indicates a situation that could result in burning/scalding because of extreme hot or
cold temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
WARNING
Indicates a situation that could result in death or serious injury.
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate injury.
NOTICE
Indicates a situation that could result in equipment or property damage.
INFORMATION
Indicates useful tips or additional information.
Symbols used on the unit:
Symbol Explanation
Before installation, read the installation and operation
manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the
service manual.
For more information, see the installer and user reference
guide.
The unit contains rotating parts. Be careful when servicing or
inspecting the unit.
Symbols used in the documentation:
Symbol Explanation
Indicates a figure title or a reference to it.
Example: " 1–3 Figure title" means "Figure 3 in chapter 1".
Indicates a table title or a reference to it.
Example: " 1–3 Table title" means "Table 3 in chapter 1".

2 | User safety instructions
User reference guide
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EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
2 User safety instructions
Always observe the following safety instructions and regulations.
2.1 General
WARNING
If you are NOT sure how to operate the unit, contact your
installer.
WARNING
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved.
Children SHALL NOT play with the appliance.
Cleaning and user maintenance SHALL NOT be made by
children without supervision.
WARNING
To prevent electrical shocks or fire:
▪Do NOT rinse the unit.
▪Do NOT operate the unit with wet hands.
▪Do NOT place any objects containing water on the unit.
CAUTION
▪Do NOT place any objects or equipment on top of the
unit.
▪Do NOT sit, climb or stand on the unit.

2 | User safety instructions
User reference guide
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Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
▪Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with
unsorted household waste. Do NOT try to dismantle the system yourself: the
dismantling of the system, treatment of the refrigerant, of oil and of other parts
must be done by an authorized installer and must comply with applicable
legislation.
Units must be treated at a specialized treatment facility for reuse, recycling and
recovery. By ensuring this product is disposed of correctly, you will help to
prevent potential negative consequences for the environment and human
health. For more information, contact your installer or local authority.
▪Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household
waste. If a chemical symbol is printed beneath the symbol, this chemical symbol
means that the battery contains a heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility for reuse. By
ensuring waste batteries are disposed of correctly, you will help to prevent
potential negative consequences for the environment and human health.
2.2 Instructions for safe operation
WARNING: MILDLY FLAMMABLE MATERIAL
The refrigerant inside this unit is mildly flammable.
WARNING
The appliance shall be stored so as to prevent mechanical
damage and in a well-ventilated room without
continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
heater).
WARNING
▪Do NOT pierce or burn refrigerant cycle parts.
▪Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪Be aware that the refrigerant inside the system is
odourless.

2 | User safety instructions
User reference guide
9
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
WARNING
The refrigerant inside the unit is mildly flammable, but
normally does NOT leak. If the refrigerant leaks in the
room and comes in contact with fire from a burner, a
heater, or a cooker, this may result in fire, or the formation
of a harmful gas.
Turn off any combustible heating devices, ventilate the
room, and contact the dealer where you purchased the
unit.
Do NOT use the unit until a service person confirms that
the part from which the refrigerant leaked has been
repaired.
WARNING
Air purging heat emitters or collectors. Before you purge
air from heat emitters or collectors, check if or is
displayed on the home screen of the user interface.
▪If not, you can purge air immediately.
▪If yes, make sure that the room where you want to
purge air is sufficiently ventilated. Reason: Refrigerant
might leak into the water circuit, and subsequently into
the room when you purge air from the heat emitters or
collectors.

3 | About the system
User reference guide
10
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
3 About the system
Depending on the system layout, the system can:
▪Heat up a space
▪Cool down a space
INFORMATION
Heating is only applicable in case of reversible models.
INFORMATION
If underfloor heating is installed in the main zone, then in cooling mode the main
zone can only provide refreshment. Real cooling is then NOT allowed.
3.1 Components in a typical system layout
c
A
a
b
e
d
BC
AMain zone. Example: Living room.
BAdditional zone. Example: Bedroom.
CTechnical room. Example: Garage.
aOutdoor unit
bUnderfloor heating
cFan coil units
dUser interface
eDedicated Human Comfort Interface (BRC1HHDA used as room thermostat)

4 | Quick guide
User reference guide
11
EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
4 Quick guide
4.1 User permission level
The amount of information you can read out and edit in the menu structure
depends on your user permission level:
▪User: Standard mode
▪Advanced user: You can read out and edit more information
To change the user permission level
1Go to [B]: User profile.
User profile
B
2Enter the applicable pin code for the user permission level. —
▪Browse through the list of digits and change the selected digit.
▪Move the cursor from left to right.
▪Confirm the pin code and proceed.
User pin code
The User pin code is 0000.
0000
User
Advanced user pin code
The Advanced user pin code is 1234. Additional menu items for the user are
now visible.
1234
Advanced user
4.2 Space heating/cooling
To turn space heating/cooling operation ON or OFF
NOTICE
Room frost protection. Even if you turn OFF space heating/cooling operation ([C.2]:
Operation > Space heating/cooling), room frost protection operation –if
enabled– can still activate. However, for leaving water temperature control and
external room thermostat control, the protection is NOT guaranteed.

4 | Quick guide
User reference guide
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EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
NOTICE
Water pipe freeze prevention. Even if you turn OFF space heating/cooling operation
([C.2]: Operation > Space heating/cooling), water pipe freeze prevention –if
enabled– will remain active.
1Go to [C.2]: Operation > Space heating/cooling.
Operation
Space heating/cooling On
C.2
2Set operation to On or Off.
To change the desired room temperature
During room temperature control, you can use the room temperature setpoint
screen to read out and adjust the desired room temperature.
1Go to [1]: Room.
Room
1
2Adjust the desired room temperature.
+
–
21°C
1
a b
Room
a Actual room temperature
b Desired room temperature
To change the desired leaving water temperature
You can use the leaving water temperature setpoint screen to read out and adjust
the desired leaving water temperature.
1Go to [2]: Main zone or [3]: Additional zone.
Main zone
2
Additional zone
3

4 | Quick guide
User reference guide
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Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
2Adjust the desired leaving water temperature.
+
–
20°C
2
ab
Main zone
+
–
12°C
3
ab
Additional zone
a Actual leaving water temperature
b Desired leaving water temperature
To change the weather-dependent curve for the space heating/cooling zones
1Go to the applicable zone:
Zone Go to …
Main zone – Heating [2.5] Main zone > Heating WD
curve
Main zone – Cooling [2.6] Main zone > Cooling WD
curve
Additional zone – Heating [3.5] Additional zone > Heating
WD curve
Additional zone – Cooling [3.6] Additional zone > Cooling
WD curve
2Change the weather-dependent curve.
There are 2 types of WD curves: slope-offset curve (default), and 2-points
curve. If needed, you can change the type in [2.E] Main zone > WD curve
type. The way to adjust the curve depends on the type.
Slope-offset curve
Slope. When slope is changed, the new
preferred temperature at X1 is
unequally higher than the preferred
temperature at X2.
X1 X2
c
d
Y1
Y2
Y3
Y4
a b
Offset. When offset is changed, the new
preferred temperature at X1 is equally
higher as the preferred temperature at
X2.
Y1
Y2
Y3
Y4
X1 X2
a b
c
d
X1, X2 Outdoor ambient temperature
Y1~Y4 Desired leaving water temperature
aWD curve before changes
bWD curve after changes
cSlope
dOffset

4 | Quick guide
User reference guide
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EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
Possible actions on this screen
Select slope or offset.
Increase or decrease the slope/offset.
When slope is selected: set slope and go to offset.
When offset is selected: set offset.
Confirm changes and return to the submenu.
2-points curve
Y1
Y2
X1 X2
X1, X2 Outdoor ambient temperature
Y1, Y2 Desired leaving water temperature
Possible actions on this screen
Go through the temperatures.
Change the temperature.
Go to the next temperature.
Confirm changes and proceed.
More information
For more information, see also:
▪"5.4Turning operation ON or OFF"[423]
▪"5.6Space heating/cooling control"[424]
▪"5.7Preset values and schedules"[428]
▪"5.8Weather-dependent curve"[438]

5 | Operation
User reference guide
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EWAA011~016DA + EWYA009~016DA
Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
5 Operation
INFORMATION
Heating is only applicable in case of reversible models.
5.1 User interface: Overview
The user interface has the following components:
a
b
c
d
aSlot for WLAN cartridge
bUSB connector
cLCD screen
dDials and buttons
Slot for WLAN cartridge
With the WLAN cartridge, the installer can connect the system to the internet. As
user you can then control the system via the Daikin Residential Controller app.
Note: This slot cannot be used for SD cards.
USB connector
With a USB memory stick, the installer can:
▪Update the software. This requires a correct config file on the USB memory stick.
▪Import the settings generated by E-Configurator (Heating Solutions Navigator)
from the USB memory stick to the user interface (MMI). This requires a correct
config file on the USB memory stick.
▪Export the current settings (i.e. field settings, MMI EEPROM settings, schedule
timers) from the user interface (MMI) to the USB memory stick.
LCD screen
The LCD screen has a sleeping function. After 15min of non-interaction with the
user interface, the screen darkens. Pressing any button or rotating any dial
awakens the display.
Dials and buttons
You use the dials and buttons:
▪To navigate through the screens, menus and settings of the LCD screen
▪To set values

5 | Operation
User reference guide
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Packaged air-cooled water chillers
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a b c d e
Item Description
aLeft dial The LCD shows an arc on the left side of the display when
you can use the left dial.
▪: Turn, then press the left dial. Navigate through the
menu structure.
▪: Turn the left dial. Choose a menu item.
▪: Press the left dial. Confirm your choice or go to a
submenu.
bBack button : Press to go back 1 step in the menu structure.
cHome button : Press to go back to the home screen.
dHelp button : Press to show a help text related to the current page (if
available).
eRight dial The LCD shows an arc on the right side of the display when
you can use the right dial.
▪: Turn, then press the right dial. Change a value or
setting, shown at the right side of the screen.
▪: Turn the right dial. Navigate through the possible
values and settings.
▪: Press the right dial. Confirm your choice and go to
the next menu item.

5 | Operation
User reference guide
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Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
5.2 Menu structure: Overview user settings
[7] User settings
Language
Time/date
Holiday
Quiet
Electricity price
Gas price
[8] Information
Energy data
Malfunction history
Dealer information
Sensors
Actuators
Operation modes
About
Connection status
Running hours
[B]User profile
[C]Operation
Space heating/cooling
[1.4] Antifrost
Activation
Room setpoint
[7.2] Time/date
Hours
Minutes
Year
Month
Day
Daylight savings time
Format
[7.3] Holiday
Activation
From
Till
[7.5] Electricity price
High
Medium
Low
Schedule
[8.1] Energy data
Electricity input
Produced heat
[7.4] Quiet
Activation
Schedule
Level
(**)
(**)
[1.5] Setpoint range
Heating minimum
Heating maximum
Cooling minimum
Cooling maximum
(*)
(*)
[4] Space heating/cooling
Operation mode
Operation mode schedule
(*)
[1.9] Room comfort setpoint
Heating comfort setpoint
Cooling comfort setpoint
(*)
[D]Wireless gateway
Mode
Reboot
WPS
Remove from cloud
(***)
Home network connection
Cloud connection
[1] Room
Room sensor offset
Setpoint range
Antifrost
Cooling schedule
Heating schedule
Schedule
(*)
Room comfort setpoint
(*)
(*)
[2] Main zone
Schedule
Heating schedule
Setpoint mode
Cooling schedule
Heating WD curve
Cooling WD curve
WD curve type
[3] Additional zone
Schedule
Heating schedule
Setpoint mode
Cooling schedule
Heating WD curve
Cooling WD curve
WD curve type
(*)
(*)
Setpoint screen
(*) Only applicable for reversible models
(**) Only accessible by installer
(***) Only applicable when WLAN is installed
INFORMATION
Depending on the selected installer settings and unit type, settings will be visible/
invisible.

5 | Operation
User reference guide
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Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
5.3 Possible screens: Overview
The most common screens are as follows:
+
–
a
OR
b
c
c2
c4
c1
c3
aHome screen
bMain menu screen
cLower level screens:
c1: Setpoint screen
c2: Detailed screen with values
c3: Screen with weather-dependent curve
c4: Screen with schedule
5.3.1 Home screen
Press the button to go back to the home screen. You see an overview of the unit
configuration and the room and setpoint temperatures. Only symbols applicable
for your configuration are visible on the home screen.
25
26 Jun 2020
18:19
22
20
g
c2
i
h1
h2
h3
12
b
c1
e3
e2
e1
d
f2 f3 f4f1
a
Possible actions on this screen
Go through the list of the main menu.
Go to the main menu screen.
Enable/disable breadcrumbs.

5 | Operation
User reference guide
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Packaged air-cooled water chillers
and packaged air to water heat pumps
4P620246-1A – 2021.02
Item Description
a Emergency
Heat pump failure and system operates in Emergency mode
or heat pump is forced off.
b Current date and time
c Smart energy
c1 Smart energy is available via solar panels or smart grid.
c2 Smart energy is currently being used for space heating.
d Space operation mode
Cooling
Heating
e Outdoor / quiet mode
e1
25
Measured outdoor temperature(a)
e2 Quiet mode active
e3 Outdoor unit
f Main zone
f1 Installed room thermostat type:
Unit operation is decided based on the ambient temperature
of the dedicated Human Comfort Interface (BRC1HHDA used
as room thermostat).
Unit operation is decided by the external room thermostat
(wired or wireless).
— No room thermostat installed or set. Unit operation is
decided based on the leaving water temperature regardless
of the actual room temperature and/or heating demand of
the room.
f2 Installed heat emitter type:
Underfloor heating
Fancoil unit
Radiator
f3
22
Measured room temperature(a)
f4
20
Leaving water temperature setpoint(a)
g Holiday mode
Holiday mode active

5 | Operation
User reference guide
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4P620246-1A – 2021.02
Item Description
h Additional zone
h1 Installed room thermostat type:
Unit operation is decided by the external room thermostat
(wired or wireless).
— No room thermostat installed or set. Unit operation is
decided based on the leaving water temperature regardless
of the actual room temperature and/or heating demand of
the room.
h2 Installed heat emitter type:
Underfloor heating
Fancoil unit
Radiator
h3
12
Leaving water temperature setpoint(a)
i Malfunction
A malfunction occurred.
See "8.1To display the help text in case of a
malfunction"[448] for more information.
(a) If the corresponding operation (for example: space heating) is not active, the circle is
greyed out.
5.3.2 Main menu screen
Starting from the home screen, press ( ) or turn ( ) the left dial to open
the main menu screen. From the main menu, you can access the different setpoint
screens and submenus.
a
2
Main zone
Additional zone
Room
Malfunctioning
Space heating/cooling
aSelected submenu
Possible actions on this screen
Go through the list.
Enter the submenu.
Enable/disable breadcrumbs.
Submenu Description
[0] or Malfunctioning Restriction: Only displayed if a malfunction
occurs.
See "8.1To display the help text in case of a
malfunction"[448] for more information.