Datalogic Magellan CSS4400 User manual

MagellanTM CSS4400
Customer Service Scanner
Quick Reference Guide

Datalogic USA, Inc.
959 Terry Street
Eugene, OR 97402
USA
Telephone: [phone]
Fax: [phone]
© 2014-2017 Datalogic S.p.A. and its Group companies
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umentation or the procedures described therein may be reproduced or trans-
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Disclaimer
Datalogic has taken reasonable measures to provide information in this man-
ual that is complete and accurate, however, Datalogic reserves the right to
change any specification at any time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A.
in many countries, including the U.S.A. and the E.U. All other brand and prod-
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See www.patents.datalogic.com for patent list.
See the Regulatory Addendum included with your
product for additional regulatory, safety and legal
information.

Quick Reference Guide i
Table of Contents
Features......................................................................................................... 2
Connection..................................................................................................... 3
Mounting Bracket......................................................................................... 4
Standard Mounting Bracket ............................................................... 4
Wall Mount.................................................................................. 4
Under Shelf Mount ..................................................................... 5
Pole Mount.................................................................................. 5
Mast Mounts........................................................................................ 6
Side Mast Mount ........................................................................ 6
Back Mast Mount ....................................................................... 6
Programming ................................................................................................ 7
Aladdin™ Configuration Utility ........................................................... 7
Using Programming Bar Codes.......................................................... 7
Resetting Product Defaults................................................................ 8
Software Product Policy............................................................................... 8
Reading Parameters .................................................................................... 9
Aiming System..................................................................................... 9
Technical Features ..................................................................................... 10
LED and Beeper Indications ...................................................................... 14
LED Status .......................................................................................... 14
Indicators..................................................................................................... 14
Programming Mode Indications ............................................................... 16
Error Mode................................................................................................... 17
Ergonomic Recommendations.................................................................. 19

ii Customer Service Scanner
Datalogic USA, Inc. Limited Factory Warranty ........................................ 20
Warranty Coverage .................................................................. 20
Warranty Claims Process ........................................................ 21
Warranty Exclusions................................................................ 21
No Assignment......................................................................... 22
Risk of Loss............................................................................... 22
Services and Support ................................................................................. 23

Quick Reference Guide 1
Customer Service Scanner (CSS)
For the purposes of this manual, the Customer Service Scanner
can alternatively be termed as the ”scanner,” or the ”CSS.”
The CSS is a standard range 2D bar code scanning module which
can be optionally teamed with an in-counter Magellan 9300i or
9400i scanner to provide a convenient means for customers to
scan their own coupons or input other images to the system.
Because of its convenient size, the CSS can be flexibly mounted in
most any suitable location that allows easy access to the cus-
tomer in a down-facing orientation.
Figure 1. Customer Service Scanner (CSS)
Coupon

Features
2 Customer Service Scanner
Features
CSS features offer ease of use and maintenance:
1. The illuminated area beneath the CSS is where the bar
code label should be placed to be read.
2. For accurate scanning, align the bar code with the Green
Spot in its center. In addition, visual feedback for good read
is indicated by the Green Spot turning off, then back on.
3. The scanner’s enclosure features robust IP54 sealing and
resin construction to increase its tolerance to cleaning
with solvents and disinfectants.
Figure 2. CSS Features
2
1
3

Connection
Quick Reference Guide 3
Connection
The CSS connects directly to either of the two stacked USB ports
on the connection bulkhead of the Magellan 9300i or 9400i scan-
ner (see Figure 3), and is powered via this connection. No addi-
tional power supply is required.
Figure 3. CSS Connection to the Magellan 9300i or 9400i Scanner
POWER
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS
AUX
IMAGE
PORT
AUX
EAS
SCALE
HOST
HOST
PORT
USB
0.00
REMOTE
DISPLAY
POWER
IMAGE
PORT
POWER
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS
AUX
IMAGE
PORT
0.00
REMOTE
DISPL
A
Y
AA

Mounting Bracket
4 Customer Service Scanner
Mounting Bracket
Your scanner kit typically includes a mounting bracket which was
pre-selected for its suitability to your installation. Generally, you
should mount the face of the CSS 6 cm to 18 cm above the surface
to be scanned.
Standard Mounting Bracket
The Standard Mounting Bracket offers several different options
for mounting the CSS, as well as routing features for its cable.
Wall Mount
Mount to a wall or other vertical surface using one of the two op-
tional configurations shown in Figure 4.
Figure 4. Mounting to a Wall

Mounting Bracket
Quick Reference Guide 5
Under Shelf Mount
If the CSS is to be mounted beneath a shelf, counter, or other hor-
izontal surface; the mounting plate can be carefully bent to the
necessary angle as shown in Figure 5.
Figure 5. Mounting Under a Shelf
Pole Mount
The Standard Mount will also permit the CSS to be secured to a
pole or post as demonstrated in Figure 6. Use the slots shown to
attach cable ties or other sturdy cord or line.
Figure 6. Mounting to a Pole or Post

Mounting Bracket
6 Customer Service Scanner
Mast Mounts
Two types of Mast Mounts are available that allow convenient in-
stallation of the CSS in a position adjacent to the scanner’s bon-
net. When installing a Mast Mount, remove the plug from the
desired mount location. Retain the plug for re-installation in case
the mount is ever removed.
Side Mast Mount
The Side Mast Mount can optionally be installed on either the right or
left side of the scanner’s bonnet. The mount is secured beneath the
scanner using two screws and a cosmetic piece plug, and snugs
against the scanner’s side, leaving an opening through which the ca-
ble for the CSS is routed.
Figure 7. Mast Mounts
Back Mast Mount
The Back Mast Mount secures and contours against the back of
the scanner in the same manner.
Back Mast Mount
Side Mast
Mount
Plug
Screws

Programming
Quick Reference Guide 7
Programming
The CSS is factory-configured with a set of standard default fea-
tures. You can select other options and customize your CSS
through use of programming bar codes. Contact Tech Support for
more information.
Aladdin™ Configuration Utility
Programming can also be performed using the Datalogic Alad-
din™ Configuration application, which is downloadable from the
Datalogic website listed on the back cover of this manual. This
multi-platform utility program allows device configuration using
a PC. It communicates with the device via its USB cable and can
also create configuration bar codes to print.
Using Programming Bar Codes
The programming bar code label, "Reset Default Settings" on
page 8, requires only the scan of that single label to enact the
change.

Software Product Policy
8 Customer Service Scanner
Resetting Product Defaults
If you aren’t sure what programming options are active in your
CSS, or you’ve changed some options and want your default set-
tings restored, scan the bar code below to reset the CSS to its ini-
tial configuration.
The CSS can also be restored to its original factory default settings using
the Aladdin Configuration Utility (see Aladdin™ Configuration Utility on
page 7).
Software Product Policy
Datalogic reserves the right to ship its products with the latest
version of software/firmware available. This provides our cus-
tomers with the very latest in Datalogic software technology.
The only exception to this policy is when the buyer has a signed
contract with Datalogic that clearly defines the terms and condi-
tions for making software/firmware changes in products shipped
to the buyer.
To arrange for a Software Maintenance and Support Agreement
please contact your Datalogic sales person.
Reset Default Settings
$P,HA00,P(CR)

Reading Parameters
Quick Reference Guide 9
Reading Parameters
Place the bar code to be read beneath the CSS, then center it at
an appropriate distance and within the illuminated area (see
Figure 8) to capture and decode the image. The illumination will
remain on.
Aiming System
Position the bar code with the Green Spot at its center. The Green
Spot will turn off, then back on to indicate a read.
Figure 8. Aiming Using the Green Spot

Technical Features
10 Customer Service Scanner
Technical Features
Item Description
Physical Characteristics
Color Black
Dimensions
Height 1.54" / 39mm
Length 2.24" / 57mm
Width 2.28" / 58 mm
Weight (with cable,
without bracket) Approximately 6.3 ounces/170 g
Electrical Characteristics
Input Voltage 5 VDC ± 5%
Overvoltage tolerant to 14VDC
Current & Power Consumption
Input current at 5V in Automatic (Object Sense) Reading Mode
Operating (typical) 200 mA
Operating (max) 250 mA
Idle/standby (typical) 135 mA (Automatic Object Sense Mode)
No idle in Automatic Mode

Technical Features
Quick Reference Guide 11
Item Description
Performance Characteristics
Nominal Frame Rate 53 frames/second
Light Source Dual Red LEDs
Roll (Tilt) Tolerance Up to ± 180°
Pitch Tolerance ± 40°
Skew (Yaw) Tolerance ± 40°
Print Contrast Minimum 25% minimum reflectance
Field of View 40° H x 26° V
Depth of Field (Typical)
cm inches
NF FF NF FF
Code 39 5mil
Code 39 10mil
Code 39 20mil
4.7
1.7
1.1
17.7
33.2
492
1.8
0.7
0.4
7.0
13.1
19.4
EAN 7.5mil
EAN 13mil
2.8
2.5
27.3
41.9
1.1
1.0
10.8
16.5
PDF-417 6.6mil
PDF-417 10mil
PDF-417 15mil
3.3
2.2
2.5
15.4
23.9
35.6
1.3
0.9
1.0
6.0
9.4
14.0
DataMatrix 10mil
DataMatrix 15mil
2.7
1.2
17.1
24.6
1.1
0.5
6.7
9.7
QR Code 10mil
QR Code 15mil
3.5
0.5
16.0
24.3
1.4
0.2
6.3
9.6
Minimum Element Width
1D Min Resolution = 4 mil
PDF-417 Min Resolution = 5 mil
Datamatrix Min Resolution= 7 mil
* 13 mils DOF based on EAN. All others are Code 39. All labels grade A, minimum
illumination 100 lux, 20°C, label inclination 10°, static reading.
$CSNRM03(CR)

Technical Features
12 Customer Service Scanner
Decode Capability
1D Bar Codes
UPC/EAN/JAN (A, E, 13, 8); UPC/EAN/JAN (including P2 /P5); UPC/EAN/JAN
(including; ISBN / Bookland & ISSN); UPC/EAN Coupons; Code 39 (including full
ASCII); Code 39 Trioptic; Code39 CIP (French Pharmaceutical); LOGMARS (Code 39
w/ standard check digit enabled); Danish PPT; Code 32 (Italian Pharmacode 39);
Code 128; Code 128 ISBT; Interleaved 2 of 5 ; Standard 2 of 5; Interleaved 2 of 5 CIP
(HR); Industrial 2 of 5; Discrete 2 of 5; Datalogic 2 of 5 (China Post Code/Chinese 2
of 5); IATA 2of5 Air cargo code; Code 11; Codabar; Codabar (NW7); ABC Codabar;
EAN 128; Code 93 ; MSI; PZN; Plessey; Anker Plessey; GS1 DataBar
Omnidirectional; GS1 DataBar Limited; GS1 DataBar Expanded; GS1 DataBar
Truncated; DATABAR Expanded Coupon.
2D / Stacked Codes
The CSS is capable of decoding the following symbologies using multiple frames
(i.e. Multi-Frame Decoding):
Datamatrix; Inverse Datamatrix; Datamatrix is configurable for the following
parameters:; Normal or Inverted; Square or Rectangular Style; Data length (1 -
3600 characters); Maxicode; QR Codes (QR,
Micro QR and Multiple QR Codes); Aztec; Postal Codes - (Australian Post; Japanese
Post; KIX Post; Planet Code; Postnet; Royal Mail Code (RM45CC); Intelligent Mail
Barcode (IMB); Sweden Post; Portugal Post); LaPoste A/R 39; 4-State Canada;
PDF-417; MacroPDF; Micro PDF417; GS1 Composites (1 - 12); Codablock F; French
CIP13a; GS1 DataBar Stacked; GS1 DataBar Stacked Omnidirectional; GS1 DataBar
Expanded Stacked; GSI Databar Composites; Chinese Sensible Code; Inverted 2D
codesb.
aIt is acceptable to handle this with ULE
bThe SW can apply the Normal/Reverse Decoding Control to the following symbol-
ogies: Datamatrix, QR, Micro QR, Aztec and Chinese Sensible Code.
NOTE: The Scanner can also decode mirrored images of 2D matrix codes Datama-
trix, QR Code and Maxicode.

Technical Features
Quick Reference Guide 13
Item Description
User Environment
Operating Temperature -4° to 122° F (-20° to 50° C)
Storage Temperature -4° to 158° F (-20° to 70° C)
Humidity Operating: 5% to 90% relative humidity, non condens-
ing
Drop specifications 5 drops from 30 inches (0.76 mt.) to concrete
Ambient Light immunity Up to 100,000 Lux
Contaminants IEC529-IP54
ESD Level 16 KV
Regulatory
LED Emission Class TBD
Electrical Safety IEC 60950-1 , CAN/CSA C22.2 No. 60950-1-07; UL
60950-1
EMI/RFI
North America (FCC) : Part 15 Class B, Canada ( IC) :
ICES-003 Class B, European Union EMC Directive, Aus-
tralian (RCM)

LED and Beeper Indications
14 Customer Service Scanner
LED and Beeper Indications
LED Status
The CSS provides two indicator LEDs:
Indicators
The scanner’s beeper sounds and its LED illuminates to indicate
various functions or errors on the CSS. A “Green Spot” also per-
forms useful functions. The following tables list these indications.
One exception to the behaviors listed in the tables is that some
functions are programmable, and so may or may not be turned on.
For example, certain indications such as the power-up beep can
be disabled using programming bar code labels.
POWER
(Yellow LED)
ON = Power ON
OFF = Power OFF
GOOD
(Green LED)
ON = Good Read
Blinks = USB enumeration or
interface inactive or waiting for
change of configuration
POWER
GOOD

Indicators
Quick Reference Guide 15
Indicator Description LED Beeper
Power-up
The CSS is in the
process of power-
ing-up.
N/A
The default setting
is for the CSS to be
silent upon
power-up.
Good Read
A label has been
successfully
scanned by the CSS.
The default setting
is that the green
indicator LED will
flash once. Also,
the Green Spot will
turn off, then back
on.
The Magellan
93/9400 scanner
will force the CSS
to beep once upon
a successful label
scan by the CSS.
ROM Failure
There is an error in
the scanner's soft-
ware/programming
The green LED
flashes
The CSS sounds
one error beep at
highest volume.
Limited
Scanning Label
Read
Indicates that a
host connection is
not established.
N/A
The CSS 'chirps' six
times at the high-
est frequency and
current volume.
CSS Active Mode The CSS is active
and ready to scan.
The amber power
LED is lit steadily N/A
CSS
Disabled
The CSS has been
disabled by the
host.
The green LED
blinks
continuously
N/A
USB
Enumeration
This is the process
of detecting, identi-
fying and loading
USB drivers.
The green indica-
tor LED blinks
during this enu-
meration period.
N/A

Programming Mode Indications
16 Customer Service Scanner
Programming Mode Indications
The following indications ONLY occur when the CSS is in Program-
ming Mode .
Indicator Description LED Beeper
Label Program-
ming Mode Entry
A valid programming
label has been
scanned.
LED blinks con-
tinuously
The CSS sounds
four low fre-
quency beeps.
Label Program-
ming Mode Rejec-
tion of Label
A label has been
rejected. N/A
The CSS sounds
three times at
lowest frequency
and current vol-
ume.
Label Program-
ming Mode Accep-
tance of Partial
Label
In cases where multi-
ple labels must be
scanned to program
one feature, this indi-
cation acknowledges
each portion as it is
successfully scanned.
N/A
The CSS sounds
one short beep at
highest fre-
quency and cur-
rent volume.
Label Program-
ming Mode Accep-
tance of
Programming
Configuration
option(s) have been
successfully pro-
grammed via labels
and the reader has
exited Programming
Mode.
N/A
The CSS sounds
one high fre-
quency beep and
4 low frequency
beeps followed
by reset beeps.
Label Program-
ming Mode Can-
cel Item Entry
Cancel label has been
scanned. N/A
The CSS sounds
two times at low
frequency and
current volume.