Datecs BLUEPAD-500 User manual

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BLUEPAD-500
USER GUIDE
BLUEPAD-500 User Guide
© 2017 Datecs, Ltd.

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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the
written permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure
the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any
example or sample program before placing the software into productive use. This document, including without limitation
the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are
the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
BLUEPAD-500 User Guide

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Legal Notice
“Made for iPod”mean that an electronic accesory has been designed to connect specifically to iPod, respectively, and has
been certified by the developer to meet Apple performance standards. Apple is not responsible fort he operation of this
device or its compliance with safety and regulatory standards. Please note that the use of this accesory with iPod.
Compatibility
Made for
iPod 6th generation
iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. Lightning is a trademark of Apple Inc.

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FCC Notice
FCC ID: YRWBLUEPAD-500
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
No changes shall be made to the equipment without the manufacturer’s permission as this may void
the user’s authority to operate the equipment.
Exposure to Radio Frequency (RF) Signals
The BluePad-500, incorporating the iPod 6th generation, has been tested and meets applicable limits
for radio frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body
absorbs RF energy. The SAR limit is 1.6 watts per kilogram averaged over 1 gram of tissue.
During testing, the iPod 6th generation devices, incorporated within the BluePad-500, are set to their
highest transmission levels and placed in position that simulate use against the body, with 5mm
separation. Carry the BluePad-500 at least 5mm away from your body to ensure exposure levels
remain at or below the as-tested levels.
Cases with metal parts may change the RF performance of the device, including its compliance with
RF exposure guidelines, in a manner that has not been tested or certified.
The BluePad-500 complies with the FCC safety requirements for RF exposure in accordance with
FCC rule part §2.1093 and KDB447498 D01 for portable use conditions.
The BluePad-500, incorporating the iPod 6th generation, must not be co-located antennas or
transmitters not inherent to the iPod.

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Revision History
Version
Description
Date
1.0
First release
22.08.2014
3.2
Changed barcode engine model and specification
24.11.2015
4.0
Updated all document
11.04.2017

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Contents
LEGAL NOTICE....................................................................................................................................................................3
FCC NOTICE........................................................................................................................................................................4
PREFACE ............................................................................................................................................................................8
AUDIENCE ................................................................................................................................................................................8
ORGANIZATION..........................................................................................................................................................................8
RELATED DOCUMENTATION..........................................................................................................................................................9
CONVENTIONS...................................................................................................................................................................9
TABLE 1DOCUMENT CONVENTIONS .............................................................................................................................................9
OVERVIEW .......................................................................................................................................................................10
BLUEPAD-500 ......................................................................................................................................................................10
Features At a Glance.......................................................................................................................................................10
FEATURES AND BENEFITS.................................................................................................................................................11
DEVICE SPECIFICATIONS...................................................................................................................................................12
DEVICE OPERATION .........................................................................................................................................................13
SETUP ..............................................................................................................................................................................15
SERVICE MODE ....................................................................................................................................................................15
INFO VERSION .....................................................................................................................................................................15
INFO HARDWARE.................................................................................................................................................................16
INFO KEYS............................................................................................................................................................................16
TEST DISPLAY .......................................................................................................................................................................16
TEST KEYBOARD ..................................................................................................................................................................16
TEST MSR.............................................................................................................................................................................16
TEST SCR..............................................................................................................................................................................16
KEYS DOWNLOAD................................................................................................................................................................16
CLEAR DEA KEYS ..................................................................................................................................................................16
EXIT .....................................................................................................................................................................................17
APPLICATION DOWNLOAD MODE ..................................................................................................................................17
COMMUNICATION PARAMETERS ...................................................................................................................................17
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATIONS) .......................................................................................17
INSERTING A IPHONE IN THE BLUEPAD-500 .....................................................................................................................19
BARCODE READER USE* ..................................................................................................................................................20
MAGNETIC CARD READER USE.........................................................................................................................................21
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................21

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SMART CARD READER USE...............................................................................................................................................22
TO CONDUCT A SMART CARD TRANSACTION .................................................................................................................................22
CONTACTLESS CARD READING* .......................................................................................................................................23
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................23
DISPLAY SINGS* ...............................................................................................................................................................24
TROUBLESHOOTING GUIDELINES.....................................................................................................................................24
BLANK DISPLAY........................................................................................................................................................................24
KEYPAD DOES NOT RESPOND .....................................................................................................................................................24
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................25
Check Magnetic Card Reader .........................................................................................................................................25
Check Smart Card Reader...............................................................................................................................................25
MAINTENANCE AND CLEANING ...................................................................................................................................................25
MAIN BATTERY REPLACEMENT ....................................................................................................................................................26
SERVICE AND SUPPORT..............................................................................................................................................................26
SERVICE RETURNS ....................................................................................................................................................................26
CONNECTING BLUEPAD-500 FLAT TO BLUETOOTH DEVICE ..............................................................................................................26
MOUNTING DEVICE ON BLUEPAD-500 FLAT VERSION ....................................................................................................................27
INDIVIDUAL PACKING ..........................................................................................................................................................29

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PREFACE
This guide is the primary source of information for setting up and installing BLUEPAD-500.
Audience
This guide provides simple descriptions of BLUEPAD-500 features, as well as basic
information for anyone installing and configuring BLUEPAD-500.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the BLUEPAD-500.
Chapter 2, Specifications. Discusses power requirements and dimensions of BLUEPAD-
500, etc.
Chapter 3, Setup. Explains setup and installation of BLUEPAD-500.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of BLUEPAD-500.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.

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Related Documentation
To learn more BLUEPAD-500, refer to the following set of documents:
• BLUEPAD-500 Physical Security Features
• BLUEPAD-500 Firmware API Specifications
• BLUEPAD-500 Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms thatare cross
references.
See Guide Conventions
Italics
Italic typeface indicates book titles or
emphasis.
You must not use this unit
underwater.
The Information icon is used to highlight
important information.
RS232-type devices work on
the BLUEPAD-500 Serial
communication port.
The caution symbol indicates hardware or
Software failure, or loss of data.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
The warning symbol is used as a warning
when bodily injury might occur.
Due to risk of shock do not
use the terminal near water.
Convention Meaning Example

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Overview
This chapter provides a brief description of Datecs’s BLUEPAD-500 device.
BLUEPAD-500
The BLUEPAD-500 unit is a handheld PIN pad with an integrated smart and magnetic stripe card reader
stripe reader, offering advanced security and smart card processing capabilities.
BLUEPAD-500 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric
encryption (RSA). This device internally manages simultaneous multiple keys through either Master
Session- or DUKPT-based processes, and offers high performance smart card processing, as well as
support for the new generation of 3-volt cards.
The BLUEPAD-500 sleek and stylish ergonomic design offers power and performance in a smart card
and MSR-integrated PIN pad device.
Datecs ships variants of BLUEPAD-500 unit for different markets. Your unit may have a different configuration.
However, the basic processes described in this guide remain the same, regardless of configuration.
Features At a Glance
•Delivers power and usability in a small
convenient hand-held design.
• Security architecture meets specifications for
PIN-entry devices (PED) and sophisticated file
authentication.
The BLUEPAD-500 provides the right combination of
features and functions in a small stylish device that
fits in the palm of your hand. This includes a
magnetic stripe card reader, smart card reader, an
integrated PIN pad, and an optional Bluetooth
module.