Datecs BluePad-55 v2 User manual

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BluePad-55 v2 USER GUIDE
BLUEPAD-55 v2 User Guide
© 2018 Datecs, Ltd.

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BLUEPAD-55 V2 USER GUIDE
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the
written permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure
the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any
example or sample program before placing the software into productive use. This document, including without limitation
the examples and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are
the property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
BLUEPAD-55 v2 User Guide

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BLUEPAD-55 V2 USER GUIDE
Version
Data
Change description
1.0.0
14.11.2018
Release version
2.0.0
28.05.2020
Added Section “Regulatory”

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BLUEPAD-55 V2 USER GUIDE
Contents
REGULATORY.....................................................................................................................................................................6
FCC NOTICE ...........................................................................................................................................................................6
PREFACE.....................................................................................................................................................................................7
AUDIENCE.......................................................................................................................................................................................................................... 7
ORGANIZATION................................................................................................................................................................................................................. 7
RELATED DOCUMENTATION...........................................................................................................................................................................................................8
CONVENTIONS...................................................................................................................................................................8
TABLE 1 DOCUMENT CONVENTIONS .............................................................................................................................................................................. 8
OVERVIEW.........................................................................................................................................................................9
BLUEPAD-55 V2......................................................................................................................................................................9
Features At a Glance ........................................................................................................................................................9
FEATURES AND BENEFITS ................................................................................................................................................. 10
DEVICE SPECIFICATIONS .................................................................................................................................................. 11
DEVICE OPERATION .................................................................................................................................................................12
SETUP .............................................................................................................................................................................. 13
SERVICE MODE....................................................................................................................................................................13
INFO VERSION .....................................................................................................................................................................13
INFO HARDWARE ................................................................................................................................................................14
INFO KEYS............................................................................................................................................................................14
TEST DISPLAY................................................................................................................................................................................14
TEST KEYBOARD ..................................................................................................................................................................14
TEST SCR..............................................................................................................................................................................14
KEYS DOWNLOAD................................................................................................................................................................15
CLEAR DEA KEYS ..................................................................................................................................................................15
EXIT .....................................................................................................................................................................................15
APPLICATION DOWNLOAD MODE..................................................................................................................................15
COMMUNICATION PARAMETERS...................................................................................................................................15
SETTINGS IN APPLICATION(DEPENDS OF THE APPLICATION).........................................................................................16
HOW TO INSERT/REMOVE SIM AND SAM CARDS ............................................................................................................ 17
SMART CARD READER USE............................................................................................................................................... 19
TO CONDUCT A SMART CARD TRANSACTION................................................................................................................................................................19
CONTACTLESS CARD READING ......................................................................................................................................... 20
TO CONDUCT A CONTACTLESS CREDIT/DEBIT CARD TRANSACTION.............................................................................................................................20
DISPLAY WITH TOUCHSCREEN..........................................................................................................................................21
DISPLAY INDICATIONS .....................................................................................................................................................................................................21
TROUBLESHOOTING GUIDELINES..................................................................................................................................... 22

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BLANK DISPLAY............................................................................................................................................................................................................................ 22
KEYPAD DOES NOT RESPOND.........................................................................................................................................................................................22
TRANSACTIONS FAIL TO PROCESS ..................................................................................................................................................................................22
Check Smart Card Reader...............................................................................................................................................22
MAINTENANCE AND CLEANING......................................................................................................................................................................................23
MAIN BATTERY REPLACEMENT........................................................................................................................................................................................23
SERVICE AND SUPPORT...................................................................................................................................................................................................23
SERVICE RETURNS...........................................................................................................................................................................................................23

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REGULATORY
FCC NOTICE
FCC ID: YRWSUM3GPLUS
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a
circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your
authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Specific Absorption Rate (SAR) information:
This BluePad-55 v2 meets the government's requirements for exposure to radio waves. The guidelines are based on
standards that were developed by independent scientific organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons
regardless of age or health. FCC RF Exposure Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg
averaged over one gram of tissue. Device types: Smartphone has also been tested against this SAR limit. This device
was tested for typical body-worn operations with the back of the BluePad-55 v2 kept 5mm from the body. To
maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm separation distance
between the user's body and the back of the phone. The use of belt clips, holsters and similar accessories should not
contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not
comply with FCC RF exposure requirements, and should be avoided.

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PREFACE
This guide is the primary source of information for setting up and installing BLUEPAD-55 v2.
Audience
This guide provides simple descriptions of BLUEPAD-55 v2 features, as well as basic
information for anyone installing and configuring BLUEPAD-55 v2.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the BLUEPAD-55 v2.
Chapter 2, Specifications. Discusses power requirements and dimensions of BLUEPAD-
55 v2, etc.
Chapter 3, Setup. Explains setup and installation of BLUEPAD-55 v2.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of BLUEPAD-55 v2.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.

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Related Documentation
To learn more BLUEPAD-55 v2, refer to the following set of documents:
•BLUEPAD-55 v2 Physical Security Features
•BLUEPAD-55 v2 Firmware API Specifications
•BLUEPAD-55 v2 Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms thatare cross
references.
See Guide Conventions
Italics
Italic typeface indicates book titles or
emphasis.
You must not use this unit
underwater.
The Information icon is used to highlight
important information.
BLUEPAD-55 v2 is using USB
communication
The caution symbol indicates hardware or
Software failure, or loss of data.
The unit is not waterproof or
dustproof, and is intended for
indoor use only.
The warning symbol is used as a warning
when bodily injury might occur.
Due to risk of shock do not
use the terminal near water.

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Datecs ships variants of BLUEPAD-55 v2 unit for different markets. Your unit may have a different
configuration, such as a Bluetooth module, etc. However, the basic processes described in this guide remain
the same, regardless of configuration.
The BLUEPAD-55 v2 provides the right combination
of features and functions in a small stylish device
that fits in the palm of your hand. This includes a
contactless card reader, smart card reader, an
integrated PIN pad, and an optional Bluetooth
module.
Features At a Glance
•Delivers power and usability in a small
convenient hand-held design.
•Security architecture meets specifications for
PIN-entry devices (PED) and sophisticated file
authentication.
Overview
This chapter provides a brief description of Datecs’s BLUEPAD-55 v2 device.
BLUEPAD-55 v2
The BLUEPAD-55 v2 unit is a handheld PIN pad with an integrated smart and contactless card reader
an optional Bluetooth module designed to be used with a variety of PDA’s, offering advanced security
and smart card processing capabilities.
BLUEPAD-55 v2 supports both symmetric encryption algorithms (DES, 3DES, and AES) and asymmetric
encryption (RSA). This device internally manages simultaneous multiple keys through either Master
Session- or DUKPT-based processes, and offers high performance smart card processing, as well as
support for the new generation of 3-volt cards.
The BLUEPAD-55 v2 sleek and stylish ergonomic design offers power and performance in a smart card
and MSR-integrated PIN pad device.

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Features and Benefits
Exceptional Ease of Use
•Bold, ergonomic design is sleek, stylish, and lightweight for conveniently handing the unit to the
consumer for PIN entry.
•Intuitive interface and large, colored control keys simplify training and reduce support requests.
•Highly readable display handles multiple languages.
Critical Security Protection
•Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad
spectrum of hardware and software-based security features.
•Integrated security modules simultaneously support sophisticated encryption (AES, DES, 3DES, RSA)
and key management schemes, including single and 3DES Master Session, single, and 3DES Derived.
Strong Feature Set
•Primary smart card reader support for synchronous and asynchronous smart cards.
•Support for international character sets and Unicode standard.
•BLUEPAD-55 v2 has received EMV Level 1 approval for smart cardsolutions.
•BLUEPAD-55 v2 has received EMV Level 2 approval for smart cardsolutions.
•BLUEPAD-55 v2 has received PCI PTS 5.x SRED Security Certification.