DeDietrich Kaliko TWH 200E Troubleshooting guide

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KALIKO EN
Thermodynamic water heater
TWH 200E
TWH 300E
TWH 300EH
C003182-B
Installation, User
and Service
Manual
300026515-001-01

Contents
1 Introduction ................................................................................................6
1.1 Symbols used .......................................................6
1.2 Abbreviations ........................................................6
1.3 General ..................................................................7
1.3.1 Manufacturer's liability .............................................7
1.3.2 Installer's liability .....................................................7
1.3.3 User's liability ..........................................................7
1.4 Homologations ......................................................8
1.4.1 Certifications ...........................................................8
1.4.2 Directive 97/23/EC ..................................................8
1.4.3 Factory test .............................................................8
2Safety instructions and recommendations ..............................................9
2.1 Safety instructions ...............................................9
2.2 Recommendations ................................................9
2.3 Safety data sheet: R-134a refrigerant ...............10
2.3.1 Product identification .............................................10
2.3.2 Hazard identification ..............................................10
2.3.3 Composition / Information on the ingredients ........10
2.3.4 First aid .................................................................10
2.3.5 Fire prevention measures .....................................10
2.3.6 In the event of accidental spillage .........................11
2.3.7 Handling ................................................................11
2.3.8 Personal protection ...............................................11
2.3.9 Considerations on disposal ...................................12
2.3.10 Regulations ...........................................................12
3 Technical description ..............................................................................13
3.1 General description ............................................13
3.2 Main parts ............................................................14
3.3 Operating principle .............................................14
3.4 Technical specifications ....................................15
3.4.1 Characteristics of the appliance ............................15
3.4.2 Heating time of the DHW tank depending on the air
temperature ...........................................................16
3.4.3 Max domestic hot water set point reached by the heat
pump depending on the air temperature ...............16
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4 Installation ................................................................................................17
4.1 Regulations governing installation ...................17
4.2 Package list .........................................................17
4.2.1 Standard delivery ..................................................17
4.2.2 Accessories ...........................................................17
4.3 Storage and transport ........................................18
4.3.1 Transport ...............................................................18
4.4 Choice of the location ........................................19
4.4.1 Data plate ..............................................................19
4.4.2 Location of the appliance ......................................19
4.4.3 Main dimensions ...................................................22
4.5 Positioning the appliance ..................................24
4.5.1 Unpacking the appliance .......................................24
4.5.2 Positioning the appliance ......................................24
4.5.3 Levelling ................................................................24
4.6 Hydraulic connections .......................................24
4.6.1 Connecting the calorifer to the domestic water circuit
(secondary circuit) .................................................25
4.6.2 Connection to a boiler (Version EH) ......................26
4.6.3 Connection to solar collectors (Version EH) .........28
4.7 Condensates discharge .....................................30
4.8 Installing the control system in the living
room .....................................................................30
4.8.1 Choose a location .................................................30
4.8.2 Remove the control system from its housing in the
control panel ..........................................................31
4.8.3 Attaching the wall bracket and connecting the control
system to the electricity .........................................32
4.9 Electrical connections ........................................33
4.9.1 Recommendations ................................................33
4.9.2 Connecting the hydraulic back-up (Version
EH) ........................................................................33
4.9.3 Access to the connection terminal HP/HC ............34
4.9.4 Connection with HP/HC signal connected ............35
4.9.5 Connection with timer programming .....................37
4.10 Electrical principle diagram ...............................38
4.11 Filling the thermodynamic DHW tank ...............39
5 Commissioning ........................................................................................40
5.1 Control panel .......................................................40
5.1.1 Description of the keys ..........................................40
5.1.2 Description of the display ......................................40
5.1.3 Browsing in the menus ..........................................42
Contents
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5.2 Check points before commissioning ................42
5.3 Putting the appliance into operation ................43
5.3.1 Commissioning ......................................................43
5.4 Checks and adjustments after
commissioning ...................................................43
5.5 Reading out measured values ...........................44
5.5.1 Temperature sensors ............................................44
5.5.2 Counters ................................................................44
5.6 Changing the settings ........................................45
5.6.1 Choosing the operating mode ...............................45
5.6.2 Programming an extended absence
(Vacation) ..............................................................45
5.6.3 Setting the time and date ......................................46
5.6.4 Modify an hourly programme ................................46
5.6.5 Modifying the domestic hot water production
parameters ............................................................47
5.6.6 Return to the factory settings ................................48
5.7 Modifying the installer parameters ...................48
5.7.1 Control system sequence ......................................49
6 Switching off the appliance .....................................................................50
6.1 Installation shutdown .........................................50
6.2 Frost protection ..................................................50
7 Checking and maintenance .....................................................................51
7.1 General instructions ...........................................51
7.2 Maintenance operations to be performed ........52
7.2.1 Refrigerant circuit ..................................................52
7.2.2 Hydraulic circuit .....................................................52
7.2.3 Aeraulics ...............................................................52
7.2.4 Impressed current anode ......................................52
7.2.5 Checking the safety valve or unit ..........................52
7.2.6 Descaling ..............................................................53
7.2.7 Cleaning the casing material .................................53
7.2.8 Cleaning the fan ....................................................54
7.2.9 Cleaning the condensates discharge duct ............54
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7.3 Accessing the bottom inspection trap .............54
7.4 Maintenance form ...............................................55
8 Troubleshooting .......................................................................................56
8.1 Messages (Code type bxx or Exx) .....................56
8.2 Message and error history .................................59
9 Spare parts ................................................................................................60
9.1 General ................................................................60
9.2 Spare parts ..........................................................60
9.2.1 Heat pump .............................................................61
9.2.2 DHW tank ..............................................................62
10 Warranty ....................................................................................................64
10.1 General ................................................................64
10.2 Warranty terms ...................................................64
Contents
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1 Introduction
1.1 Symbols used
In these instructions, various danger levels are employed to draw the
user's attention to particular information. In so doing, we wish to
safeguard the user's safety, obviate hazards and guarantee correct
operation of the appliance.
DANGER
Risk of a dangerous situation causing serious physical
injury.
WARNING
Risk of a dangerous situation causing slight physical
injury.
CAUTION
Risk of material damage.
Signals important information.
¼ Signals a referral to other instructions or other pages in the
instructions.
Before installing and commissioning the device, read
carefully the instruction manuals provided.
1.2 Abbreviations
4HP or PAC: Heat pump
4DHW: Domestic hot water
4LP: Low pressure
4HP: High pressure
4CFC: Chlorofluorocarbon
4Qpr: Static losses (Thermal losses from the DHW tank when it is
off for 24 hours)
4COP: Performance coefficient
4HP/HC: Peak hours / Off-peak hours
TWH 200E TWH 300E TWH 300EH 1. Introduction
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1.3 General
1.3.1. Manufacturer's liability
Our products are manufactured in compliance with the requirements
of the various applicable European Directives. They are therefore
delivered with [ marking and all relevant documentation.
In the interest of customers, we are continuously endeavouring to
make improvements in product quality. All the specifications stated in
this document are therefore subject to change without notice.
Our liability as the manufacturer may not be invoked in the following
cases:
4Failure to abide by the instructions on using the appliance.
4Faulty or insufficient maintenance of the appliance.
4Failure to abide by the instructions on installing the appliance.
1.3.2. Installer's liability
The installer is responsible for the installation and inital start up of the
appliance. The installer must respect the following instructions:
4Read and follow the instructions given in the manuals provided
with the appliance.
4Carry out installation in compliance with the prevailing legislation
and standards.
4Perform the initial start up and carry out any checks necessary.
4Explain the installation to the user.
4If a maintenance is necessary, warn the user of the obligation to
check the appliance and maintain it in good working order.
4Give all the instruction manuals to the user.
1.3.3. User's liability
To guarantee optimum operation of the appliance, the user must
respect the following instructions:
4Read and follow the instructions given in the manuals provided
with the appliance.
4Call on qualified professionals to carry out installation and initial
start up.
4Get your installer to explain your installation to you.
4To carry out inspections and maintenance required by a qualified
professional.
4Keep the instruction manuals in good condition close to the
appliance.
1. Introduction TWH 200E TWH 300E TWH 300EH
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This appliance is not intended to be used by persons (including
children) whose physcial, sensory or mental capacity is impaired or
persons with no experience or knowledge, unless they have the
benefit, through the intermediary of a person responsible for their
safety, of supervision or prior instructions regarding use of the
appliance. Care should be taken to ensure that children do not play
with the appliance.
1.4 Homologations
1.4.1. Certifications
nElectrical compliance / Marking CE
This product complies to the requirements to the european directives
and following standards:
42006/95/EC Low Voltage Directive
Reference Standard: EN 60.335.1.
42004/108/EC Electromagnetic Compatibility Directive
Reference Standard: EN 50.081.1 / EN 50.082.1 / EN 55.014.
1.4.2. Directive 97/23/EC
This product conforms to the requirements of european directive 97 /
23 / EC, article 3, paragraph 3, on pressure equipment.
1.4.3. Factory test
Before leaving the factory, each appliance is tested for the following:
4Water tightness
4Air tightness
4Electrical safety.
TWH 200E TWH 300E TWH 300EH 1. Introduction
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2 Safety instructions and
recommendations
2.1 Safety instructions
DANGER
If smoke is released or in case of refrigerant leak:
1. Do not use a naked flame, do not smoke, do not
operate electrical contacts or switches ( doorbell,
light, motor, lift, etc..).
2. Open the windows.
3. Switch the appliance off.
4. Avoid contact with the refrigerant. Danger of frost
injuries.
5. Trace possible leaks and seal them immediately.
WARNING
Depending on the settings of the appliance:
4Do not touch the refrigeration connection pipes with
your bare hands while the appliance is running. Risk
of being burnt.
CAUTION
4Do not neglect to service the appliance. Contact a
qualified professional or take out a maintenance
contract for the annual servicing of the appliance.
4In order to limit the risk of being scalded, the
installation of a thermostatic mixing valve on the
domestic hot water flow piping is compulsory.
2.2 Recommendations
WARNING
Only certified professionals having received adequate
training are permitted to work on the appliance and the
installation.
WARNING
Before any work, switch off the mains supply to the
appliance.
2. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH
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