Dell Vostro 14 5410 User manual

Vostro 14 5410
Service Manual
Regulatory Model: P143G
Regulatory Type: P143G001
April 2021
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

Chapter 1: Working on your computer........................................................................................... 6
Safety instructions.............................................................................................................................................................. 6
Working inside your computer.................................................................................................................................... 6
Entering Service Mode................................................................................................................................................. 8
Exiting Service Mode.................................................................................................................................................... 9
After working inside your computer..........................................................................................................................9
Chapter 2: Removing and installing components.......................................................................... 10
Recommended tools..........................................................................................................................................................10
Screw list............................................................................................................................................................................. 10
Major components of your system................................................................................................................................ 12
Base cover........................................................................................................................................................................... 13
Removing the base cover...........................................................................................................................................13
Installing the base cover.............................................................................................................................................14
Battery.................................................................................................................................................................................. 16
Lithium-ion battery precautions............................................................................................................................... 16
Removing the 3-cell battery......................................................................................................................................16
Installing the 3-cell battery........................................................................................................................................ 17
Removing the 4-cell battery...................................................................................................................................... 18
Installing the 4-cell battery........................................................................................................................................ 19
Memory module................................................................................................................................................................. 20
Removing the memory............................................................................................................................................... 20
Installing the memory.................................................................................................................................................. 21
Solid-state drive................................................................................................................................................................ 23
Removing the M.2 2230 solid-state drive............................................................................................................. 23
Installing the M.2 2230 solid-state drive............................................................................................................... 23
Removing the M.2 2280 solid-state drive............................................................................................................. 24
Installing the M.2 2280 solid-state drive............................................................................................................... 25
Installing the solid-state drive mounting bracket................................................................................................ 26
Wireless card...................................................................................................................................................................... 28
Removing the wireless card...................................................................................................................................... 28
Installing the wireless card........................................................................................................................................ 29
Fan........................................................................................................................................................................................ 30
Removing the fan........................................................................................................................................................ 30
Installing the fan........................................................................................................................................................... 31
Coin-cell battery................................................................................................................................................................ 32
Removing the coin-cell battery................................................................................................................................32
Installing the coin-cell battery.................................................................................................................................. 32
Heat sink..............................................................................................................................................................................33
Removing the heat sink..............................................................................................................................................33
Installing the heat sink................................................................................................................................................34
Network-port bracket...................................................................................................................................................... 35
Removing the network-port bracket...................................................................................................................... 35
Installing the network-port bracket........................................................................................................................ 36
Contents
Contents 3

I/O board............................................................................................................................................................................. 37
Removing the I/O board............................................................................................................................................ 37
Installing the I/O board.............................................................................................................................................. 38
Speakers.............................................................................................................................................................................. 39
Removing the speakers..............................................................................................................................................39
Installing the speakers.................................................................................................................................................41
Touchpad.............................................................................................................................................................................42
Removing the touchpad.............................................................................................................................................42
Installing the touchpad...............................................................................................................................................43
Display assembly................................................................................................................................................................44
Removing the display assembly............................................................................................................................... 44
Installing the display assembly..................................................................................................................................46
Power button with optional fingerprint reader.......................................................................................................... 48
Removing the power-button with optional fingerprint reader......................................................................... 48
Installing the power-button with optional fingerprint reader........................................................................... 49
Power-adapter port..........................................................................................................................................................50
Removing the power-adapter port......................................................................................................................... 50
Installing the power-adapter port........................................................................................................................... 50
System board...................................................................................................................................................................... 51
Removing the system board......................................................................................................................................51
Installing the system board....................................................................................................................................... 54
Palm-rest and keyboard assembly.................................................................................................................................57
Removing the palm-rest and keyboard assembly................................................................................................ 57
Installing the palm-rest and keyboard assembly.................................................................................................. 58
Chapter 3: Drivers and downloads............................................................................................... 60
Chapter 4: System setup............................................................................................................. 61
BIOS overview.................................................................................................................................................................... 61
Entering BIOS setup program......................................................................................................................................... 61
Navigation keys.................................................................................................................................................................. 61
Boot Sequence................................................................................................................................................................... 61
Advanced or Engineering configurations.....................................................................................................................62
SupportAssist system resolution................................................................................................................................... 62
System setup options.......................................................................................................................................................62
Updating the BIOS in Windows .....................................................................................................................................72
Updating BIOS on systems with BitLocker enabled............................................................................................72
Updating the Dell BIOS in Linux and Ubuntu environments..............................................................................72
Flashing BIOS (USB key)........................................................................................................................................... 72
System and setup password...........................................................................................................................................73
Assigning a system setup password....................................................................................................................... 73
Deleting or changing an existing system setup password................................................................................. 74
Chapter 5: Troubleshooting......................................................................................................... 75
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................75
Running the SupportAssist Pre-Boot System Performance Check................................................................ 75
System diagnostic lights.................................................................................................................................................. 75
Recovering the operating system..................................................................................................................................77
Flashing BIOS (USB key)................................................................................................................................................. 77
4Contents

Flashing the BIOS.............................................................................................................................................................. 77
WiFi power cycle................................................................................................................................................................78
Flea power release............................................................................................................................................................ 78
Chapter 6: Getting help............................................................................................................... 79
Contacting Dell...................................................................................................................................................................79
Contents 5