Dell P2424HT User manual

Monitor Model: P2424HT
Regulatory Model: P2424HTc
Dell Touch USB-C Hub Monitor
P2424HT
User’s Guide

2 │
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2023 – 08
Rev. A00

│3
Contents
Safety instructions.......................... 6
About your monitor ..........................7
Package contents . . . . . . . . . . . . . . . . . . . . . . 7
Product features . . . . . . . . . . . . . . . . . . . . . . .9
Identifying parts and controls . . . . . . . . . . . . . . . 10
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Monitor specifications . . . . . . . . . . . . . . . . . . . 15
*Dell Display Manager. . . . . . . . . . . . . . . . . . . . . . . . 17
Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . 18
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . 18
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . 19
Physical characteristics. . . . . . . . . . . . . . . . . . . . . . . 22
Environmental characteristics . . . . . . . . . . . . . . . . . . . 24
Pin assignments . . . . . . . . . . . . . . . . . . . . . . 25
DisplayPort connector . . . . . . . . . . . . . . . . . . . . . . . 25
HDMI connector . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Universal Serial Bus (USB) interface . . . . . . . . . . . . . . . . 27
RJ45 port (connector side) . . . . . . . . . . . . . . . . . . . . .30

4 │
Plug and play capability . . . . . . . . . . . . . . . . . . 39
LCD monitor quality and pixel policy . . . . . . . . . . . 39
Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . 40
Handling and moving your display . . . . . . . . . . . . . 41
Maintenance guidelines . . . . . . . . . . . . . . . . . . 43
Cleaning your monitor. . . . . . . . . . . . . . . . . . . . . . . . 43
Setting up the monitor...................... 44
Attaching the stand . . . . . . . . . . . . . . . . . . . . 44
Routing the Cables. . . . . . . . . . . . . . . . . . . . . 48
Setting up the monitor. . . . . . . . . . . . . . . . . . . 49
Attaching the Cable Cover. . . . . . . . . . . . . . . . . 50
Using the Tilt, Swivel and Slant . . . . . . . . . . . . . . 51
Connecting your monitor . . . . . . . . . . . . . . . . . 53
Connecting the USB-C (C-C) cable . . . . . . . . . . . . . . . . 53
Connecting the USB-C (C-A) cable . . . . . . . . . . . . . . . . 54
Connecting the DisplayPort (DisplayPort to DisplayPort) cable . 54
Connecting the HDMI cable (optional) . . . . . . . . . . . . . . .54
Use Quick Access Ports . . . . . . . . . . . . . . . . . . 56
Dell Power Button Sync (DPBS). . . . . . . . . . . . . . 57
Connecting the monitor for DPBS for the first time. . . . . . . .60
Using DPBS function . . . . . . . . . . . . . . . . . . . . . . . . 61
Connecting the monitor for USB-C. . . . . . . . . . . . . . . . .63
Securing your monitor using Kensington lock (optional) 66
Removing the monitor stand . . . . . . . . . . . . . . . 67
VESA wall mounting (optional) . . . . . . . . . . . . . . 68

│5
Operating the monitor ...................... 69
Power on the monitor . . . . . . . . . . . . . . . . . . . 69
Using the joystick control . . . . . . . . . . . . . . . . . 70
Using the On-Screen Display (OSD) menu . . . . . . . . 71
Accessing the Menu Launcher . . . . . . . . . . . . . . . . . . . 71
Using the navigation keys. . . . . . . . . . . . . . . . . . . . . . 72
Accessing the menu system . . . . . . . . . . . . . . . . . . . . 73
Menu and Power button lock . . . . . . . . . . . . . . . . . . . . 85
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . 87
Setting the maximum resolution . . . . . . . . . . . . . 93
Troubleshooting ........................... 94
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 95
Common problems . . . . . . . . . . . . . . . . . . . . . 97
Touchscreen Problems . . . . . . . . . . . . . . . . . . .102
Universal Serial Bus (USB) specific problems . . . . . .103
Regulatory information .....................105
FCC notices (U.S. Only) and other regulatory information.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
EU product database for energy label and product
information sheet . . . . . . . . . . . . . . . . . . . . 105
Contacting Dell............................105

6 │Safety instructions
Safety instructions
Use the following safety guidelines to protect your monitor from potential damage
and to ensure your personal safety. Unless otherwise noted, each procedure
included in this document assumes that you have read the safety information that
shipped with your monitor.
NOTE: Before using the monitor, read the safety information that
is shipped with your monitor and printed on the product. Keep the
documentation at a secure location for future reference.
WARNING: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
WARNING: The possible long-term effect of listening to audio at
high volume through the headphones (on monitor that support it) may
cause damage to your hearing ability.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit with a sharp object.
• Ensure that your monitor is electrically rated to operate with the AC power
available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystal of the display.
• Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period.
• To avoid electric shock, do not attempt to remove any cover or touch the inside
of the monitor.
• Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on product.
• Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the
wall mounting section of the User’s Guide.
For information on safety instructions, see the Safety, Environmental, and
Regulatory Information (SERI) document that is shipped with your monitor.

About your monitor │7
About your monitor
Package contents
The following table provides the list of components that are shipped with your
monitor. If any component is missing, contact Dell. For more information, see
Contacting Dell.
NOTE: Some items may be optional and may not ship with your
monitor. Some features may not be available in certain countries.
Component image Component description
Display
Stand riser
Stand base
Cable cover

8 │About your monitor
Power cable (varies by
country)
HDMI* cable (1.8 meters)
(**For selected countries
only)
DP1.2 cable (DP to DP, 1.8
meters)
Super speed USB 10 Gbps
(USB 3.2 Gen1) Type-C to
Type-C upstream cable (C-C
cable) (1.8 meter)
Super speed USB 5 Gbps
(USB 3.2 Gen1) Type-C to
Type-A upstream cable (C-A
cable) (1.8 meters)
• Quick Setup Guide
• Safety, Environmental and
Regulatory Information
HDMI* = Supports up to FHD 1920 x 1080 @ 60Hz as per specified in HDMI 1.4.
**Please check with the respective country sales representative.

About your monitor │9
Product features
The Dell P2424HT monitor has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) and LED backlight. The monitor features include:
• 60.47 cm (23.8 in.) viewable area display (measured diagonally).
• 1920 x 1080 resolution, with full-screen support for lower resolutions.
• Built-in Mono Speaker (3 W) x 1.
• 10-point Touch for Windows and MacOS, 3-point Touch for Linux.
• Color gamut of 99% sRGB (typical).
• Digital connectivity with DisplayPort, USB-C and HDMI.
• Single USB-C to supply power (PD 90 W) to a compatible notebook while
receiving video & data signal.
• Articulating stand with tilt, swivel, height and slant adjustment capabilities.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
setup with an elegant viewing experience.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Equipped with 1 USB-C upstream port, 1 USB-C downstream port and 3
SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream ports.
• USB-C and RJ45 ports enable a single-cable, network-connected experience.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Power and joystick buttons lock.
• Security lock slot.
• Stand lock.
• Optimize eye comfort with a flicker-free screen and low blue light feature.
• The monitor use Low Blue Light panel and is in compliance with TUV Rheinland
(Hardware Solution) at factory reset/default setting model (Preset mode:
Standard).
WARNING: The possible long-term effects of blue light emission from
the monitor may cause damage to the eyes, which includes but is not
limited to eye fatigue and digital eye strain. ComfortView Plus feature
is designed to reduce the amount of blue light emitted from the
monitor to optimize eye comfort.

10 │About your monitor
Identifying parts and controls
Front view
1
Label Description
1Power LED indicator
Solid white light indicates that the monitor is turned on and functioning
normally. Blinking white light indicates that the monitor is in Standby
Mode.
Top view
1
Label Description
1Built-in speaker.

About your monitor │11
Back view
Q40G024N-700-40AXXP
DELL P2424HT
FlatPanelMonitor /Monitor Plano Panel /Moniteur écran plat /液晶顯示器
ModelNo./Modelo /N°de modelo /型號/모델명/モデル番号: P2424HTc
정격입력/
輸入電源:交流電壓100-240伏特,2安培,50/60赫茲
Удельная мощность рабочего режима - XX Вт/см² Consumo de energía en operación: XXX Wh
Потребляемая мощность изделием в режиме ожидания - XX Вт
Потребляемая мощность изделием в выключенном режиме - XX Вт
The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Made in China /Fabricado en China/сделанный в Китай /Fabriqué en Chine/中國製造/중국제조
警語: 使用過度恐傷害視力。
www.dell.com/regulatory_compliance Raheen Business Park Limerick Ireland(for EU Only)
CAN ICES-003(B)/NMB-003(B) For UK only: Cain Road, Bracknell, RG12 1LF
(1) this device may not cause harmful interference, and
R33037
RoHS
XXXXXXXX
R-R-E2K-P2424HTc
신청인:DELL INC.
제조자:TPVElectronics(Fujian) Co., Ltd.(For Korea)
IS13252 (Part 1)/
IEC60950-1
R-41018660
www.bis.gov.in
080-854-0066
XXXXXXXXXX
デル・テクノロジーズ
入力:100V,2A,50/60 Hz
XXXXXX-XX
XXXXX
Tensiond’entrée:100-240V 50/60Hz,2A
SVCTag:
1234567
ExpressService
Code:
123456 789 0
Dateof Mfg/生产日期/生產日期: December. 2022
Q40G024N-700-41AXXP
液晶显示器
型号:P2424HT
输入电源:
100-240V 50/60Hz,2A
中国制造
DELL P2424HT
MACaddress:XXXXXXXXXXXX
S/N:CN-0N9FXX-
TV100-2C7-001L-
A00
1
2
3
6 7 9
4
5
8
10
2
HDMI
3
1
Back View with monitor stand
Label Description Use
1VESA mounting holes (100 mm x
100 mm - behind attached VESA
Cover)
Wall-mount the monitor using VESA-
compatible wall mount kit (100 mm x
100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases the stand from the monitor.
4Joystick Use to control the OSD menu. (For
more Information, see Operating the
monitor)
5Power On/Off button To turn the monitor on or off.
6Barcode, serial number, and
Service Tag label
Contains monitor details and support
information. Refer to this label if you
need to contact Dell for technical
support.
7Cable hook Use to route cables.
8Cable routing label Shows how to route cables.
9Quick Access Door Push to open/Push to close the Quick
Access Door.
10 Cable-management slot Use to organize cables by inserting
them through the slot.

12 │About your monitor
Side view
1
2
Label Description Use
1USB 3.2 downstream port Port with battery icon
supports BC 1.2.
2USB-C downstream port Connect the USB-C (C-C) or (C-A)
cable that came with your monitor to
the computer. The SuperSpeed USB
5 Gbps (USB 3.2 Gen1) Type-C port
supports 5 V/3 A.

About your monitor │13
Bottom view
1
11 1142 3 5 6 7 8 910
Bottom view without monitor stand
Label Description Use
1Security lock slot
(based on Kensington
Security Slot)
Secure your monitor using a security lock
(purchased separately) to prevent unauthorized
movement of your monitor.
2Power connector Connect the power cable (shipped with your
monitor).
3Stand lock Lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
4HDMI port Connect to your computer using a HDMI cable
(purchased separately).
5DisplayPort Connect your computer with the DisplayPort cable
(shipped with your monitor).
6USB-C upstream port Connect the USB-C (C-C) or (C-A) cable that
came with your monitor to the computer. Once
this cable is connected, you can use the USB
downstream connectors on the monitor and
the touch screen function on the monitor. This
port supports USB Power Delivery, Data, and
DisplayPort video signal. The SuperSpeed USB
5 Gbps (USB 3.2 Gen1) Type-C port supports
Alternate Mode DP1.2 with a maximum resolution
of 1920 x 1080 @ 60 Hz, PD 20 V/4.5 A, 15 V/3 A,
9 V/3 A, 5 V/3 A.
NOTE: USB-C is not supported on
versions of Windows prior to Windows
10.

14 │About your monitor
7SuperSpeed USB 5
Gbps (USB 3.2 Gen1)
Type-A downstream
port
Connect your USB device.*
NOTE: To use this port, you must
connect the USB-C (C-C) or (C-A)
cable (shipped with your monitor) to the
USB-C upstream port on the monitor and
to your computer.
8Audio line-out port Connect speakers to playback audio coming
through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not
support headphones.
WARNING: Excessive sound pressure
from earphones or headphones can cause
hearing damage or loss.
9RJ45 port
(10/100/1000 Mb)
Connect the Internet. You can surf Internet via
RJ45 only after you have connected the USB-C
(C-C) or (C-A) cable (shipped with your monitor)
from the computer to the monitor.
10 SuperSpeed USB 5
Gbps (USB 3.2 Gen1)
Type-A downstream
port
Connect your USB device.*
NOTE: To use this port, you must
connect the USB-C (C-C) or (C-A)
cable (shipped with your monitor) to the
USB-C upstream port on the monitor and
to your computer.
11 Cushions x2 Protect the monitor and table when used at lower
position.
*To avoid signal interference, when a wireless USB device has been connected
to a USB downstream port, it is NOT recommended to connect any other USB
devices to the adjacent port(s).

About your monitor │15
Monitor specifications
Screen type Active matrix - TFT LCD
Panel type In-Plane Switching Technology
Aspect ratio 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
604.70 mm (23.80 in.)
527.04 mm (20.75 in.)
296.46 mm (11.67 in.)
156246.28 mm2(242.15 in.2)
Native resolution and
refresh rate
1920 x 1080 @ 60 Hz
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 93
Viewing angle
Horizontal
Vertical
178° (typical)
178° (typical)
Luminance output 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Display screen coating Anti-glare treatment of the front polarizer (3H) hard
coating
Backlight LED edgelight system
Response time (Gray
to Gray)
5 ms (Fast mode)
8 ms (Normal mode)
Color depth 16.78 million colors (6 bit+A-FRC)
Color gamut sRGB 99% (typical)

16 │About your monitor
Connectivity • 1 x HDMI port version 1.4 (HDCP 1.4) (Supports up to
FHD 1920 x 1080@60 Hz)
• 1 x DisplayPort version 1.2 (HDCP 1.4) (Supports up to
FHD 1920 x 1080@60 Hz)
• 1 x USB-C 3.2 Gen1 upstream port (Alternate mode
with DisplayPort 1.2, HBR, Power Delivery PD up to 90
W)
• 2 x SuperSpeed USB 5 Gbps (USB 3.2 Gen1)
downstream port
• 1 x USB 3.2 Gen1 with BC 1.2 charging capability (up to
10W, 5V/2A)
• 1 x USB-C 3.2 Gen1 downstream port (Power Delivery
up to 15W, 5V/3A)
• 1 x audio line out (3.5 mm jack)
• 1 x RJ45 port
Bezel width (edge of monitor to active area)
Top
Left/Right
Bottom
5.87 mm
5.88 mm
18.65 mm
Adjustability
Height adjustable stand 110.52 mm
Tilt -5° to 60°
Swivel -30° to 30°
Slant Adjust -4° to 4°
Cable management Yes
Dell Display Manager
2.x compatibility*
This monitor is compatible with Dell Display Manager
Security Security lock slot (sold separately)
Built-in Speaker 3 W x1

About your monitor │17
*Dell Display Manager
Dell Display Manager is an application software that enhances the experience of
your Dell monitor- ensuring more productivity and ease in customization.
With this application you can:
1. Adjust the monitor On Screen Display (OSD) settings such as brightness,
contrast, input source setting and so on with ease. No need to toggle using
the joystick on the monitor; simply use the DDM software.
2. Organize multiple applications on your screen, snapping them into a template
of your choice with the Easy Arrange.
3. Assign applications or even files to the partitions of Easy Arrange, save the
layout as a profile, and then restore the profile automatically using Easy
Arrange Memory.
4. Connect your Dell Monitor to multiple input sources and manage these multiple
video inputs using Input source.
5. Customize each application with different color mode using Color Preset.
6. Replicate the Dell Display Manager application settings from one monitor to
another monitor of the same model with Import/export application settings
Moreover, this model comes with advanced remote management features for IT
admins.
For more information on Dell Display Manager, visit
https://www.dell.com/support/ddm
You can download the software from this link and find detailed user guide of the
software and knowledge base article under the documentation tab.
Dell Display Manager User Interface

18 │About your monitor
Touch
Type Projected Capacitive System
Panel Diagonal 23.8 inch
Active Area
Horizontal 527.04 mm (20.75 inches)
Vertical 296.46 mm (11.67 inches)
Area 156246.28 mm2(242.15 inches2)
Touch point Up to 10-point for Windows and MacOS and up to
3-point for Linux
Touch response time 35 ms
Max supported
resolution for touch 32768 x 32768
Touch method Fingers, gloves (Latex)
Operating system
Windows 10 & 11, MacOS and Linux compatible.
(iPadOS/iOS/Andriod OS are not supported)
(Refer to https://www.dell.com/support/home for
related drivers and OS compatibility guide)
Resolution specifications
Mode
Horizontal scan range 30 kHz to 88 kHz
Vertical scan range 48 Hz to 75 Hz (automatic)
Maximum preset
resolution
1920 x 1080 @ 60 Hz
Supported video modes
Model
Video display capabilities
(HDMI & DisplayPort &
USB-C DP alternate mode)
480p, 576p, 720p, 1080i(HDMI), 1080p

About your monitor │19
Preset display modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync
Polarity
(Horizontal /
Vertical)
IBM, 720 x 400 31.50 70.10 28.30 -/+
VESA, 640 x 480 31.50 59.90 25.20 -/-
VESA, 640 x 480 37.50 75.00 31.50 -/-
VESA, 800 x 600 37.90 60.30 40.00 +/+
VESA, 800 x 600 46.90 75.00 49.50 +/+
VESA, 1024 x 768 48.40 60.00 65.00 -/-
VESA, 1024 x 768 60.00 75.00 78.80 +/+
VESA, 1152 x 864 67.50 75.00 108.00 +/+
VESA, 1280 x 1024 64.00 60.00 108.00 +/+
VESA, 1280 x 1024 79.90 75.00 135.00 +/+
VESA, 1600 x 900 60.00 60.00 108.00 +/+
CTA, 1920 x 1080 67.50 60.00 148.50 +/+
Note: This monitor may work with other display resolutions not listed
in the preset mode table above.

20 │About your monitor
Electrical specifications
Model
Video input signals • HDMI*/DisplayPort 1.2, 600 mV for each
differential line, 100 ohm input impedance per
differential pair
• USB-C (with DP alternate mode) signal input
support
AC input voltage/
frequency/current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 2 A
(typical)
Inrush current • 120 V: 30 A (Max.) at 0°C (cold start)
• 240 V: 60 A (Max.) at 0°C (cold start)
Power consumption • 0.3 W (Off mode)1
• 0.5 W (Standby Mode)1
• 18 W (On mode)1
• 190 W (Max.)2
• 17.75 W (Pon)3
• 58.98 kWh (TEC)
HDMI* = Supports up to FHD 1920 x 1080 @ 60Hz as per specified in HDMI 1.4.
1As defined in EU 2019/2021 and EU 2019/2013.
2Max brightness and contrast setting with maximum power loading on all USB
ports.
3Pon: Power consumption of On Mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.