Dell P2720D User manual

Monitor Model: P2720D
Regulatory Model: P2720Dc
Dell 27 Monitor - P2720D
User’s Guide

NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2019 – 11
Rev. A00

│3
Contents
About your monitor ......................... 6
Package contents . . . . . . . . . . . . . . . . . . . . . . 6
Product features . . . . . . . . . . . . . . . . . . . . . . .8
Identifying parts and controls . . . . . . . . . . . . . . . .9
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Side view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Monitor specifications . . . . . . . . . . . . . . . . . . . 13
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . 14
Supported video modes . . . . . . . . . . . . . . . . . . . . . . . 14
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . 15
Physical characteristics. . . . . . . . . . . . . . . . . . . . . . . 16
Environmental characteristics . . . . . . . . . . . . . . . . . . . 17
Power management modes . . . . . . . . . . . . . . . . . . . . . 18
Plug and play capability . . . . . . . . . . . . . . . . . . 24
LCD monitor quality and pixel policy . . . . . . . . . . . 24
Maintenance guidelines . . . . . . . . . . . . . . . . . . 24
Cleaning your monitor. . . . . . . . . . . . . . . . . . . . . . . . 24
Setting up the monitor ...................... 25
Attaching the stand . . . . . . . . . . . . . . . . . . . . 25

4 │
Connecting your monitor . . . . . . . . . . . . . . . . . 27
Connecting the DP and USB 3.0 cable . . . . . . . . . . . . . . . 27
Organizing cables . . . . . . . . . . . . . . . . . . . . . 28
Removing the stand . . . . . . . . . . . . . . . . . . . . 29
Wall mounting (optional) . . . . . . . . . . . . . . . . . 30
Operating your monitor ......................31
Power on the monitor . . . . . . . . . . . . . . . . . . . 31
Using the control buttons . . . . . . . . . . . . . . . . . 32
OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the On-Screen Display (OSD) menu . . . . . . . . 34
Accessing the OSD menu . . . . . . . . . . . . . . . . . . . . . . 34
Menu and Power button lock . . . . . . . . . . . . . . . . . . . . 45
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . 47
Setting up your monitor . . . . . . . . . . . . . . . . . . 50
Setting the maximum resolution . . . . . . . . . . . . . . . . . . 50
If you have a Dell desktop or a Dell portable computer with internet
access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
If you have a non Dell desktop, portable computer, or graphics card
51
Using the tilt, swivel, and vertical extension . . . . . . . 52
Tilt, Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Vertical Extension . . . . . . . . . . . . . . . . . . . . . 52
Rotating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting ........................... 55
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 56

│5
Common problems . . . . . . . . . . . . . . . . . . . . . 57
Product-specific problems . . . . . . . . . . . . . . . . 61
Appendix................................. 62
Safety Instructions. . . . . . . . . . . . . . . . . . . . . 62
FCC notices (U.S. Only) and other regulatory information62
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . 63

6 │About your monitor
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have
received all the components and see Contacting Dell for more information if
something is missing.
NOTE: Some items may be optional and may not ship with your
monitor. Some features or media may not be available in certain
countries.
Monitor
Stand riser
Stand base
Power cable (varies by
countries)

About your monitor │7
DP 1.2 cable
USB 3.0 upstream cable
(enables the USB ports on the
monitor)
∞Quick Setup Guide
∞Safety and Regulatory
Information

8 │About your monitor
Product features
The Dell P2720D monitor has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD), anti-static, and LED backlight. The monitor features include:
∞68.47 cm (27.0 in.) viewable area display (measured diagonally). 2560 x 1440
resolution, with full-screen support for lower resolutions.
∞Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
∞Color gamut of 99% sRGB.
∞High Dynamic Contrast Ratio.
∞Tilt, swivel, height, and rotate adjustment capabilities.
∞Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
∞Digital connectivity with DisplayPort and HDMI.
∞Equipped with 1 USB upstream port and 4 USB downstream ports.
∞Plug and play capability if supported by your system.
∞On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
∞Software and documentation media includes an Information File (INF), Image
Color Matching File (ICM), and product documentation.
∞Security lock slot.
∞Stand lock.
∞Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
∞0.3 W standby power when in the sleep mode.
∞Optimize eye comfort with a flicker-free screen.
WARNING:The possible long-term effects of blue light emission from
the monitor may cause damage to the eyes, including eye fatigue, digital
eye strain, and so on. ComfortView feature is designed to reduce the
amount of blue light emitted from the monitor to optimize eye comfort.

About your monitor │9
Identifying parts and controls
Front view
1 2
Control buttons
Label Description Use
1Function buttons Use the function buttons to adjust
items in the OSD menu. (For more
information, see Using the control
buttons)
2Power On/Off button Use the power button to turn the
monitor On and Off.

10 │About your monitor
Back view
Q40G027N-700-XXA
DELL P2720D
Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat /⏢Ღ亟⽪ಘ
Model No. /Modelo /N°de modelo /ර㲏: P2720Dc
Input Rang /Entrade /Daya Tegangan:100-240V 50/60Hz,1.6A
䕨ޕ䴫ⓀӔ⍱䴫༃100-240Կ⢩,1.6ᆹษ,50/60䎛㥢
Consumo de energía en operación: xxxxx Wh
Удельная мощность рабочего режима - xxxx Вт/см²
Потребляемая мощность изделием в режиме ожидания - xx Вт
Потребляемая мощность изделием в выключенном режиме - xx Вт
Apparatet må lkoples jordet skkontakt.
Apparaten skall anslutas ll jordat u±ag.
Laite on liite±ävä suojakoskeµmilla varuste±uun pistorasiaan.
Apparatets skprop skal lslu±es en skkontakt med jord,
som giver forbindelse l skproppens jord.
The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Made in China /сделанный в Китай /Fabriqué en Chine/ѣു㼳䙖䆜䃔ֵ⭞䚄ᓜᚆۭᇩ㿌࣑Ⱦ
www.dell.com/regulatory_compliance Raheen Business Park Limerick Ireland (for EU Only)
CAN ICES-3 (B)/NMB-3(B)
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two condions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operaon.

XXXXX
R33037
RoHS
䊂
ޛ࣑100V,1.6A,50/60 Hz
XXXXXX-XX
IS13252 (Part 1)/
IEC60950-1
R-41018660
www.bis.gov.in
xxxxxxxxxxxxx
R-R-TPF-P2720Dc
㐔㷡㢬ڕTPV Electronics (Fujian) Co., Ltd.(for Korea)
㥐㦤㣄ڕL&T Display Technology(Fujian)Ltd.(for Korea)
080-200-3800
SVCTag:
1234567
ExpressService
Code:
123456 789 0
S/N:CN-012345-
TV100-96N-001V
-A00
Dateof Mfg/⭕ӝᰛᵕ⭕⭘ᰛᵕ: June. 2019
Q40G027N-700-XXA
⏨Წᱴ⽰ಞ
ශ:P2720D
䗉ޛ⭫Ⓠ:
100-240V 50/60Hz,1.6A
ѣള࡬䙖
DELL P2720D
2
3
4
5
1
Back View with monitor stand
Label Description Use
1Cable management slot Use to organize cables by routing them
through the slot.
2VESA mounting holes (behind
VESA cover)
VESA mounting holes (100 mm x
100 mm). Use for Wall mounting the
monitor through a VESA-compatible
wall mount kit.
3Regulatory information label Lists the regulatory approvals.
4Stand release button Releases stand from monitor.
5Regulatory label (including
Barcode serial number and
Service Tag label)
Lists the regulatory approvals. Refer
to this label if you need to contact
Dell for technical support.The Service
Tag is a unique alphanumeric identifier
that enables Dell service technicians
to identify the hardware components
in your computer and access warranty
information.

About your monitor │11
Side view
1
Label Description Use
1USB 3.0 downstream
port x 2
Connect your USB device.
NOTE: To use this port, you must
connect the USB cable (shipped with
your monitor) to the USB-upstream port
on the monitor and to your computer.

12 │About your monitor
Bottom view
7654
132
Bottom view without monitor stand
Label Description Use
1Power connector Connect the power cable (shipped with your monitor).
2Security-lock slot Secure your monitor using a security lock (purchased
separately) to prevent unauthorized movement of your
monitor.
3Stand lock
feature
To lock the stand to the monitor using a M3 x 6 mm
screw (screw not included).
4HDMI port Connect your computer with HDMI cable.
5DisplayPort Connect your computer with DisplayPort cable
(shipped with your monitor).
6USB 3.0
upstream port
Connect the USB cable from this port to your
computer to enable the USB ports on your monitor.
7USB 2.0
downstream
ports x 2
Connect your USB device.
NOTE: To use this port, you must connect
the USB upstream cable (shipped with
your monitor) between the monitor and the
computer.

About your monitor │13
Monitor specifications
Model P2720D
Screen type Active matrix-TFT LCD
Panel type In-Plane Switching Technology
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
684.70 mm (27.0 in.)
596.74 mm (23.49 in.)
335.66 mm (13.76 in.)
200,301.75 mm2(323.22 in.2)
Pixel pitch 0.233 mm x 0.233 mm
Pixel per inch (PPI) 108
Viewing angle
Horizontal
Vertical
178° (typical)
178° (typical)
Luminance output 350 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Faceplate coating Anti-glare with 3H hardness, Haze 25%
Backlight LED edgelight system
Response time (Gray to
Gray)
8 ms (Normal)
5 ms (Fast)
Color depth 1.67 billion colors
Color gamut 99% sRGB
Connectivity 1 x HDMI 1.4
1 x DP 1.2
1 x USB 3.0 upstream
2 x USB 3.0 port - Side
2 x USB 2.0 port - Bottom

14 │About your monitor
Bezel width (edge of monitor to active area)
Top
Left/Right
Bottom
7.4 mm
7.4 mm
21.1 mm
Adjustability
Height adjustable stand
Tilt
Swivel
Pivot
130 mm
-5°to 21°
-45°to 45°
-90° to 90°
Dell display manager
compatibility
Easy Arrange and other key features
Security Security-lock slot (cable lock optional purchase)
Resolution specifications
Model P2720D
Horizontal scan range 29 kHz to 113 kHz
Vertical scan range 49 Hz to 75 Hz (automatic)
Maximum preset
resolution
2560 x 1440 at 60 Hz
Supported video modes
Model P2720D
Video display
capabilities (HDMI/DP)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p,
1440p

About your monitor │15
Preset display modes
Display Mode
Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync
Polarity
(Horizontal
/ Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 768 47.8 59.9 79.5 -/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 79.9 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1680 x 1050 65.3 60.0 146.3 -/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 1920 x 1200 74.6 59.9 193.3 -/+
VESA, 2048 x 1080 66.6 60.0 147.2 +/-
VESA, 2560 x 1440 88.8 60.0 241.5 +/-
Electrical specifications
Model P2720D
Video input signals HDMI 1.4, 600 mV for each differential line, 100 ohm
input impedance per differential pair
DP 1.2, 600 mV for each differential line, 100 ohm
input impedance per differential pair
AC input voltage/
frequency/current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.6 A
(typical)
Inrush current 120 V: 30 A (Max.) at 0 °C (cold start)
240 V: 60 A (Max.) at 0 °C (cold start)

16 │About your monitor
Physical characteristics
Model P2720D
Signal cable type ∞Digital: DP, 20 pins
∞Universal Serial Bus: USB, 9 pins
Dimensions (with stand)
Height (extended) 525.3 mm (20.68 in.)
Height (compressed) 395.3 mm (15.56 in.)
Width 611.6 mm (24.08 in.)
Depth 185.0 mm (7.28 in.)
Dimensions (without stand)
Height 364.1 mm (14.34 in.)
Width 611.6 mm (24.08 in.)
Depth 43.6 mm (1.72 in.)
Stand dimensions
Height (extended) 418.4 mm (16.47 in.)
Height (compressed) 371.0 mm (14.61 in.)
Width 245.0 mm (9.65 in.)
Depth 185.0 mm (7.28 in.)
Weight
Weight with packaging 9.13 kg (20.13 lb)
Weight with stand assembly
and cables
6.87 kg (15.15 lb)
Weight without stand
assembly (no cables)
4.57 kg (10.08 lb)
Weight of stand assembly 1.85 kg (4.08 lb)
Front-frame gloss Black frame 2-4 gloss units

About your monitor │17
Environmental characteristics
Model P2720D
Compliant Standards
∞ENERGY STAR certified monitor
∞EPEAT registered where applicable. EPEAT registration varies by country. See
www.epeat.net for registration status by country.
∞TCO-certified display.
∞RoHS-compliant
∞BFR/PVC free monitor (excluding external cables)
∞Meets NFPA 99 leakage current requirements.
∞Arsenic-free glass and Mercury-free for the panel only
∞Energy Gauge shows the energy level being consumed by the monitor in real
time.
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating ∞Storage: -20 °C to 60 °C (-4 °F to 140 °F)
∞Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating ∞Storage 10% to 90% (non-condensing)
∞Shipping 10% to 90% (non-condensing)
Altitude
Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)
Thermal dissipation ∞188.10 BTU/hour (maximum)
∞82.08 BTU/hour (typical)

18 │About your monitor
Power management modes
If you have VESA's DPM compliance display card or software installed in your PC,
the monitor can automatically reduce its power consumption when not in use.
This is referred to as Power Save Mode*. If the computer detects input from
the keyboard, mouse or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this
automatic power saving feature.
* Zero power consumption in off mode can only be achieved by disconnecting the
power cable from the monitor.
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 55 W
(maximum)**
24 W (typical)
Active-off
mode
Inactive Inactive Blanked White
(Glowing )
Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Power Consumption PON 19 W
Total Energy Consumption (TEC) 60 kWh
** Maximum power consumption with max luminance, and USB active.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certied.
This product qualies for ENERGY STAR in the factory default settings which can
be restored by “Factory Reset” function in the OSD menu. Changing the factory
default settings or enabling other features may increase power consumption that
could exceed the ENERGY STAR specied limit.

About your monitor │19
NOTE:
PON: Power consumption of On Mode as dened in Energy Star 8.0 version.
TEC: Total energy consumption in KWh as dened in Energy Star 8.0
version.

20 │About your monitor
DisplayPort connector
Pin Number 20-pin Side of the Connected Signal Cable
1ML0 (p)
2GND
3ML0 (n)
4ML1 (p)
5GND
6ML1 (n)
7ML2 (p)
8GND
9ML2 (n)
10 ML3 (p)
11 GND
12 ML3 (n)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 Hot Plug Detect
19 Re-PWR
20 +3.3 V DP_PWR