Dell P3424WEB User manual

Model:P3424WEB
Regulatory model: P3424WEBt
Dell P3424WEB Curved
Video Conferencing Monitor
User’s Guide

NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2023 – 10
Rev. A00

Contents
Safety instructions..............................6
About your monitor .............................7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product features. . . . . . . . . . . . . . . . . . . . . . . . . .8
Operating system compatibility. . . . . . . . . . . . . . . . . .9
Identifying parts and controls. . . . . . . . . . . . . . . . . . 10
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Monitor specifications. . . . . . . . . . . . . . . . . . . . . . 16
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Preset display modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Unified Communications (UC) Platform Compatibility List . . . . . . . . 19
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Webcam specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Speaker specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Microphone specifications . . . . . . . . . . . . . . . . . . . . . . . . . .21
Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Environmental characteristics . . . . . . . . . . . . . . . . . . . . . . . .23
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Plug-and-Play capability . . . . . . . . . . . . . . . . . . . . 32
LCD monitor quality and pixel policy . . . . . . . . . . . . . . 32
Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Handling and moving your display. . . . . . . . . . . . . . . . 35
Maintenance guidelines . . . . . . . . . . . . . . . . . . . . . 36
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Setting up the monitor..........................38
Attaching the stand . . . . . . . . . . . . . . . . . . . . . . . 38
Using the tilt, swivel, and vertical extension . . . . . . . . . . 41
Contents | 3

4| Contents
Tilt, swivel and vertical extension . . . . . . . . . . . . . . . . . . . . . . 41
Connecting your monitor . . . . . . . . . . . . . . . . . . . . 42
Dell Power Button Sync (DPBS) . . . . . . . . . . . . . . . . 46
Connecting the monitor for DPBS for the first time . . . . . . . . . . . .48
Using DPBS function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Connecting the monitor for USB-C in DPBS mode . . . . . . . . . . . . . 51
Organizing your cables . . . . . . . . . . . . . . . . . . . . . 53
Operating the monitor webcam . . . . . . . . . . . . . . . . . 54
Dell Peripheral Manager . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Securing your monitor using Kensington lock (optional) . . . 55
Removing the monitor stand . . . . . . . . . . . . . . . . . . 56
Wall mounting (Optional) . . . . . . . . . . . . . . . . . . . . 57
Operating the monitor ..........................58
Power on the monitor . . . . . . . . . . . . . . . . . . . . . . 58
Using the joystick control . . . . . . . . . . . . . . . . . . . . 58
Using the rear-panel controls . . . . . . . . . . . . . . . . . . 59
Front-panel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . 62
Using the OSD lock function . . . . . . . . . . . . . . . . . . 77
Initial Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setting the maximum resolution. . . . . . . . . . . . . . . . . . . . . . .84
Setting up Windows Hello . . . . . . . . . . . . . . . . . . . . 85
Setting up the monitor webcam as default setting on the operating
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting up the monitor speaker as default setting on the operating
system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Use case of monitor speaker and microphone . . . . . . . . . 96

Contents | 5
Troubleshooting ...............................98
Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . 99
Common Problems. . . . . . . . . . . . . . . . . . . . . . . .100
Product specific problems . . . . . . . . . . . . . . . . . . . 102
Microsoft®Teams®/Skype for Business®specific problems . . 111
Universal Serial Bus (USB) specific problems . . . . . . . . . 113
Regulatory information ........................ 114
FCC notices (U.S. Only) and other regulatory information. . .114
EU product database for energy label and product information
sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Contacting Dell............................... 115

6| Safety instructions
Safety instructions
Use the following safety guidelines to protect you monitor from potential damage and
to ensure your personal safety. Unless otherwise noted, each procedure included in this
document assumes that you have read the safety information that shipped with your
monitor.
NOTE: Before using the monitor, read the safety information that
is shipped with your monitor and printed on the product. Keep the
documentation at a secure location for future reference.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
WARNING: The possible long-term effect of listening to audio at high
volume through the headphones (on monitor that support it) may cause
damage to your hearing ability.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit with a sharp object.
• Ensure that your monitor is electrically rated to operate with the AC power
available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystals of the display.
• Connect the power cable from the monitor to a wall outlet that is near and
accessible. See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period.
• To avoid electric shock, do not attempt to remove any cover or touch the inside
of the monitor.
• Read these instructions carefully. Keep this document for future reference. Follow
all warnings and instructions marked on the product.
• Certain monitors can be wall mounted using the VESA mount that is sold
separately. Ensure to use the correct VESA specifications as mentioned in the
wall mounting section of the User’s Guide.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI) document that is shipped with your monitor.

About your monitor | 7
About your monitor
Package contents
The following table provides the list of components that are shipped with your monitor,
If any component is missing, contact Dell. For more information, see Contact Dell.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures may not be available in certain countries.
Component image Component description
Display
Stand riser
Stand base
Power cable (varies by country)
DisplayPort 1.8 M cable (DisplayPort to
DisplayPort)

8| About your monitor
USB 3.2 Gen1 1.8 M Type-A to Type-B
upstream cable
USB-C®Gen1 1.8 M cable (C to C)
• Quick Setup Guide
• Safety, Environmental, and Regulatory
Information
Product features
The Dell P3424WEB monitor has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD), and LED backlight. The monitor features include:
• 86.71 cm (34.14 in.) active area display (measured diagonally) 3440 x 1440 (21:9)
resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color.
• Tilt, swivel and vertical extension adjustment capabilities.
• Built-in speakers (2 x 5 W).
• Removable pedestal stand and Video Electronics Standards Association (VESA™)
100 mm mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap during multi-monitor usage, enabling
easier set up with an elegant viewing experience.
• Extensive digital connectivity with DP helps future-proof your monitor.
• Single USB Type-C®to supply power to compatible notebook while receiving
video signal.
• USB-C and RJ45 ports enable a single-cable, network-connected experience.
• Plug and play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Power and OSD buttons lock.
• Security lock slot.
• Stand lock.
• Supports Picture by Picture (PBP)/Picture in Picture(PIP) Select mode.
• Allows user to switch USB KVM function in PBP/PIP mode.

About your monitor | 9
• The monitor is designed with Dell Power Button Sync (DPBS) feature to control
PC system power state from monitor power button.*
• Premium Panel Exchange for peace of mind.
• Optimize eye comfort with a flicker-free screen and ComfortView Plus feature.
• This monitor uses low blue light panel. When the monitor is reset to factory
settings or default setting (Preset mode: Standard), it works in compliance with
TUV Rheinland (hardware solutions provider).
• Decreases the level of hazardous blue light emitted from the screen to make
viewing more comfortable for your eyes.
• The monitor adopts Flicker-Free technology, which clears the eye-visible flicker,
brings comfort viewing experience and prevents users from suffering eye strain
and fatigue.
• Certified for Microsoft Teams® and Zoom®.
• Certified for Windows Hello®(Face Authentication) and supports Microsoft
Cortana®.
• Additional customization using Dell Peripheral Manager/Dell Display Manager
(DDM) for Windows operating system and Dell Display and Peripheral Manager
(DDPM) for Mac operating system.
* Dell system that supports DPBS is listed in Dell website. DPBS function can be
enabled in OSD menu under Display.
WARNING: The possible long-term effects of blue light emission from the
monitor may cause damage to the eyes, which includes but is not limited
to eye fatigue and digital eyestrain. ComfortView Plus feature is designed
to reduce the amount of blue light emitted from the monitor to optimize
eye comfort.
Operating system compatibility
• Windows 10 Version 21H2 and Windows 11 Version 21H2*
• macOS 12.3.1*
*The operating system compatibility on Dell and Alienware branded monitors may
vary based on factors such as:
• Specific release date(s) when operating system versions, patches, or updates are
available.
• Specific release date(s) when Dell and Alienware branded monitor firmware,
software application, or driver updates are available on the Dell support website.

10 | About your monitor
Identifying parts and controls
Front view
149
8 8
10 11 12 13
15764 5321
Label Description Use
1,7 Microphones Monitor microphones (Mic).
2IR LED Indicator of infrared (IR).
3RGB Camera Transmits your image in a video conference.
4Proximity Sensor Supports the human presence wake & lock feature.
5Webcam LED
indicator
Indicator of Webcam. It will light up in white when
webcam is in use.
6IR Camera Supports the face recognition feature.
8Built-in speakers To output the sound from audio input.

About your monitor | 11
9Teams button & LED LED will light in static white when Microsoft Teams®is
signed in and running.
LED will blink when there is a Teams notification.
Short press on the button to bring up Teams and
open notification. Ensure that the Teams application is
signed in and is already running at the background.
NOTE: For the Teams button to work, ensure that the
Teams account is provisioned/setup as ‘Teams Only’
mode. The tenant administrator should enable the
account to ‘Teams Only’ mode.
NOTE: Teams button will only work with Teams
application in ‘Teams Only’ mode. Setting might vary
in corporate environment, resulting in Teams button
not working on the monitor. Please check with your
system administrator.
10 Hookswitch & LED LED will blink in green when there is an incoming
Teams/Skype for Business (SfB) call.
LED will light up in static green during Teams/Skype
for Business (SfB) call.
Short press to answer/end call.
Long press to reject incoming call.
11 Volume down & LED Short press for 2 unit volume decrement.
Long press for continuous volume decrement.
12 Volume up & LED Short press for 2 unit volume increment.
Long press for continuous volume increment.
13 Microphone mute
& LED
Press to mute and unmute microphone.
LED will light up in static red when mic is muted.
LED will go dark when mic is enabled/unmuted.
14 Power LED indicator Solid white light indicates the monitor is turned on and
functioning normally. Breathing white light indicates
the monitor is in Standby Mode.

12 | About your monitor
15 Camera Shutter
Close/Open
Rotate clockwise to close camera shutter. When
closed, the camera will replace the image with a black
pattern.
Rotate counterclockwise to open camera shutter.
When opened, UC applications can open camera
function to use the camera when it is needed.
NOTE: The close camera shutter is different from
the disable ‘Webcam & Presence Sensor’ in OSD
menu. Disabling ‘Webcam & Presence Sensor’ will turn
off the whole webcam module, hence webcam and
sensor will not appear in the system.

About your monitor | 13
Back view
7
1
2
3
6
5
4
Label Description Use
1VESA mounting holes (100 mm
x 100 mm-behind attached
VESA cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x 100
mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from the monitor.
4Power On/Off button To turn the monitor on or off.
5Joystick Use it to control the OSD menu.
For more information, see Operating the
Monitor.
6Mac Address, Barcode, serial
number, and Service Tag label
Refer to this label if you need to contact Dell
for technical support. The Service Tag is an
unique alphanumeric identifier that enables
Dell service technicians to identify the
hardware components in your computer and
access warranty information.
7Cable-management slot Use to organize cables by inserting them
through the slot.

14 | About your monitor
Bottom view
99
1 4 5 6 7 8
13
32 129 10 11
Label Description Use
1Security lock slot
(based on
Kensington
Security SlotTM)
Secures monitor with security cable lock (sold separately).
2
Power connector
Connect the power cable.
3
HDMI port Connect your computer with the HDMI cable.
4
DisplayPort (in)
Connect your computer with the DisplayPort cable.
5
USB Type-C
upstream/
DisplayPort
(Video + data)
Connect to your computer using the USB Type-C cable.
The USB Type-C port offersthe fastest transfer rate (USB
3.2 Gen1) and the alternate mode with DP 1.2 supporting
maximum resolution of 3440 x 1440 at 60 Hz, PD 20 V/4.5
A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
NOTE: USB Type-C is not supported on Windows
versions that are prior to Windows 10.
6
USB-B upstream
port
Connect the USB cable that comes with your monitor to
the computer. Once this cable is connected, you can use
the USB downstream connectors on the monitor.
7,8,10
Super speed USB
5 Gbps (USB 3.2
Gen1) (3)
Connect your USB device. You can use these ports only
after you have connected the USB cable (Type-A to
Type-B or Type-C to Type-C) from the computer to the
monitor.
Port with battery icon supports Battery Charging
Rev. 1.2.

About your monitor | 15
9
RJ45 connector
Connect to Internet. You can surf Internet via RJ45 only
after you have connected the USB cable(Type-A to
Type-B or Type-C to Type-C) from the computer to the
monitor.
11
3.5 mm Combo
Headphone with
microphone jack
Connect headphones or headset through HDMI or
DisplayPort or USB Type-C audio channels. To use the
microphone function, ensure a USB upstream cable is
connected and select Echo Cancelling Speakerphone
audio path in the Sound setting interface. Headphone jack
supports headset with microphone.
NOTE: Excessive sound pressure from earphones
or headphones can cause hearing damage or loss.
Adjustment of the equalizer to maximum increases the
earphones and headphones output voltage and therefore
the sound pressure level.
12
USB Type-C
downstream port
(Data only)
Port with icon supports 5 V/3 A.
Connect your USB device. You can use these ports only
after you have connected the USB cable (Type-A to
Type-B or Type-C to Type-C) from the computer to the
monitor.
NOTE: This port is downstream only and unable to
broadcast video or sound to the display or speakers.
13 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw
(screw not included).

16 | About your monitor
Monitor specifications
Model P3424WEB
Screen type Active matrix - TFT LCD
Panel Type In-plane switching Technology
Aspect ratio 21:9
Viewable image dimensions
Diagonal 86.71 cm (34.14 in.)
Active Area
Horizontal 799.8 mm (31.49 in.)
Vertical 334.80 mm (13.18 in.)
Area 267773.04 mm2(415.05 in.2)
Pixel pitch 0.2325 mm x 0.2325 mm
Pixel per inch (PPI) 109.68
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 300 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Curvature 3800R (typical)
Display screen
coating
Anti-glare treatment of the front polarizer (3H) hard coating
Backlight LED
Response Time (Gray
to Gray)
5 ms (Fast mode)
8 ms (Normal mode)
Color depth 1.07 billion colors1
Color gamut299% sRGB
Connectivity • 1 x DP 1.2 (HDCP 2.2)
• 1 x HDMI 2.1 (TMDS)3

About your monitor | 17
• 1 x USB Type-B (USB 3.2 Gen1 upstream port)
• 1 x USB Type-C (Alternate mode with DisplayPort 1.2, USB 3.2
Gen1 upstream port, Power Delivery PD up to 90 W)
• 1 x USB Type-C downstream (15 W), USB 3.2 Gen1 (5 Gbps)
• 2 x super speed USB 5 Gbps (USB 3.2 Gen1)
• 1 x super speed USB 5 Gbps (USB 3.2 Gen1) with BC 1.2
charging capability at 2 A (max)
• 1 x 3.5 mm headphone jack
• 1 x RJ45
Border width (edge of monitor to active area)
To p
Left/Right
Bottom
39.20 mm
8.67 mm
21.70 mm
Adjustability
Height adjustable
stand
150 mm
Tilt -5° to 21°
Swivel -30° to 30°
Pivot NA
Slant adjust -4° to 4°
NOTE: Do not mount or use this monitor in portrait (vertical) orientation
or inverse (180°) landscape mount as it may damage the monitor.
Cable management Yes
Dell Display Manager
(DDM)Compatibility
Easy Arrange and other key features
Security Security lock slot (cable lock sold separately)
1 Video output from DP/HDMI port at maximum resolution 3440 x 1440 at 60Hz is 1.07
billion colors. Video output from USB-C port at maximum resolution 3440 x 1440 at
60Hz is 16.78 million colors.
2At panel native only, under Custom Mode preset.
3Not supporting the HDMI 2.1 optional specification, including HDMI Ethernet Channel
(HEC), Audio Return Channel (ARC), standard for 3D format and resolutions, standard
for 4K digital cinema resolution, HDR, Fixed Rate Link(FRL), Enhanced audio return
channel (eARC) , Variable Refresh Rate (VRR) , Quick Media Switching (QMS),
Quick Frame Transport (QFT) , Auto Low Latency Mode (ALLM), Display Stream
Compression (DSC), and Source-Based Tone Mapping (SBTM).
Supports up to WQHD 3440 x 1440 at 60Hz TMDS as per specified in HDMI 2.1.

18 | About your monitor
Resolution specifications
Model P3424WEB
Horizontal scan range 30 kHz to 90 kHz
Vertical scan range 56 Hz to 76 Hz
Default resolution 3440 x 1440 at 60 Hz
Video display capabilities
(HDMI & DP & USB Type-C
alternate mode)
480p, 560p, 720p, 1080p
1080i (HDMI only)
Preset display modes
Display mode Horizontal
frequency
(kHz)
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync
polarity
(Horizontal/
Vertical)
VESA, 720 x 400 31.50 70.0 28.30 -/+
VESA, 640 x 480 31.50 60.0 25.20 -/-
VESA, 640 x 480 37.50 75.0 31.50 -/-
VESA, 800 x 600 37.9 0 60.30 40.0 +/+
VESA, 800 x 600 46.90 75.0 49.50 +/+
VESA, 1024 x 768 48.40 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.80 +/+
VESA, 1152 x 864 67.50 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.50 60.0 148.50 +/+
VESA, 2048 x 1080 66.58 60.0 147.16 +/-
VESA, 2560 x 1440 88.80 60.0 241.50 +/-
CVT, 3440 x 1440 88.81 60.0 319.75 +/-

About your monitor | 19
Unified Communications (UC) Platform Compatibility List
The table below highlights the call functions that work on the Dell Video Conferencing
Monitor – P3424WEB monitor when using the following UC platforms.
Call functions Button
UC platforms
Microsoft
Teams
Skype for
Business Zoom
Bring up Microsoft
Teams Teams Supported Not supported Not supported
Answer call Hookswitch Supported Supported Not supported
End call Hookswitch Supported Supported Not supported
Reject call Hookswitch Supported Supported Not supported
Adjust speaker
volume down Volume down Supported Supported** Supported
Adjust speaker
volume up Volume up Supported Supported** Supported
Mute/unmute
microphone Mute Supported Supported Supported*
* Mute function on the Dell P3424WEB monitor works by pressing the Mute button.
However, the Mute icon on the UC platform is not synchronized (icon shows unmute).
** Volume function on the Dell P3424WEB monitor does not work on macOS.
NOTE: For information about supported operating system, see Operating
system compatibility.

20 | About your monitor
Electrical specifications
Model P3424WEB
Video input signals • Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
• DP/HDMI/USB Type-C signal input support
Input voltage/
frequency/current
100-240 VAC/50 or 60 Hz ± 3 Hz/2.4 A (maximum)
Inrush current 120 V: 42 A (Max.)
240 V: 80 A (Max.)
Power
Consumption
0.3 W (Off Mode)1
0.3 W (Standby Mode)1
1.4 W (Networked standby mode)1
31.5 W (On Mode)1
210 W (Max)2
28.08 W (Pon)3
94.01 kWh (TEC)3
1 As dened in EU 2019/2021 and EU 2019/2013.
2Max brightness and contrast setting with maximum power loading on all USB ports.
3 Pon: Power consumption of On Mode as dened in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as dened in Energy star 8.0 version.
This document is informational only and reects laboratory performance. Your prod-
uct may perform dierently, depending on the software, components and peripherals
you ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
NOTE: This monitor is ENERGY STAR certied.
This product qualies for ENERGY STAR in the factory default settings which can be
restored by “Factory Reset” function in the OSD menu. Changing the factory default
settings or enabling other features may increase power consumption that could exceed
the ENERGY STAR specied limit.