Dell S2421HS User manual

Model: S2421HS/S2721HS/S2421HSX/S2721HSX
Regulatory model: S2421Ht/S2721Ht
Dell S2421HS/S2721HS/S2421HSX/
S2721HSX Monitor
User’s Guide

NOTE: A NOTE indicates important information that helps you make better
use of your monitor.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2020 – 07
Rev. X05

| 3
Contents
Safety instructions.......................... 5
About your monitor ......................... 6
Package contents . . . . . . . . . . . . . . . . . . . . . . 6
Product features . . . . . . . . . . . . . . . . . . . . . . .7
Identifying parts and controls . . . . . . . . . . . . . . . .8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Monitor specifications . . . . . . . . . . . . . . . . . . . 11
Resolution specifications . . . . . . . . . . . . . . . . . . . . . . 12
Preset display modes . . . . . . . . . . . . . . . . . . . . . . . . 12
Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . 13
Physical characteristics. . . . . . . . . . . . . . . . . . . . . . . 13
Environmental characteristics . . . . . . . . . . . . . . . . . . . 14
Power management modes . . . . . . . . . . . . . . . . . . . . . 15
Pin assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Plug-and-play . . . . . . . . . . . . . . . . . . . . . . . 19
LCD monitor quality and pixel policy . . . . . . . . . . . 19
Ergonomics. . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling and moving your display . . . . . . . . . . . . . 22
Maintenance guidelines . . . . . . . . . . . . . . . . . . 23
Cleaning your monitor. . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up the monitor .......................24
Connecting the stand . . . . . . . . . . . . . . . . . . . 24
Using the tilt, swivel, and vertical extension . . . . . . . 26
Contents | 3

4| Contents
Tilt, Swivel and Vertical Extension . . . . . . . . . . . . . . . . . 26
Rotating the Display . . . . . . . . . . . . . . . . . . . . 27
Configuring the display settings on your computer after
rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting your monitor . . . . . . . . . . . . . . . . . 28
Organizing your cables. . . . . . . . . . . . . . . . . . . 29
Securing your monitor using Kensington lock (optional) 29
Removing the monitor stand . . . . . . . . . . . . . . . 30
Wall mounting (Optional) . . . . . . . . . . . . . . . . . 31
Operating the monitor ...................... 32
Power on the monitor . . . . . . . . . . . . . . . . . . . 32
Using the front panel controls . . . . . . . . . . . . . . . 32
Using the OSD lock function . . . . . . . . . . . . . . . 34
Front-panel button . . . . . . . . . . . . . . . . . . . . . 36
Using the On-Screen Display (OSD) menu . . . . . . . . 37
Accessing the menu system . . . . . . . . . . . . . . . . . . . . 37
OSD warning messages . . . . . . . . . . . . . . . . . . . . . . . 48
Setting the maximum resolution . . . . . . . . . . . . . . . . . . 50
Troubleshooting ............................51
Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Built-in diagnostics . . . . . . . . . . . . . . . . . . . . 52
Common problems . . . . . . . . . . . . . . . . . . . . . 53
Product specific problems. . . . . . . . . . . . . . . . . 54
Appendix................................. 56
FCC notices (U.S. only) and other regulatory information 56
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . 56
Outline dimension ..........................57

Safety instructions | 5
Safety instructions
CAUTION: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile
and can be damaged if dropped or hit sharply.
• Always be sure that your monitor is electrically rated to operate with the AC
power available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have
an adverse effect on the liquid crystal of the display.
• Do not subject the monitor to severe vibration or high impact conditions. For
example, do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period of
time.
• To avoid electric shock, do not attempt to remove any cover or touch the inside
of the monitor.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).

6| About your monitor
About your monitor
Package contents
Your monitor ships with the components shown below. Ensure that you have received
all the components and see Contacting Dell if anything is missing.
NOTE: Some components may be optional and may not ship with your
monitor. Somefeatures may not be available in certain countries.
Display
S2421HS/S2721HS S2421HSX/S2721HSX Stand riser
S2421HS/S2721HS S2421HSX/S2721HSX Stand base
Power cable (varies by country)
HDMI cable

About your monitor | 7
• Quick Setup Guide
• Safety,Environmental,and
Regulatory Information
Product features
The Dell S2421HS/S2721HS/S2421HSX/S2721HSX monitor has an active matrix,
Thin Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The
monitor features include:
• S2421HS/S2421HSX: 60.45 cm (23.8 in.) active area display (Measured
diagonally). 1920 x 1080 (16:9) resolution, plus full-screen support for lower
resolutions.
• S2721HS/S2721HSX: 68.6 cm (27 in.) active area display (Measured diagonally).
1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100
mm mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier
set up with an elegant viewing experience.
• Extensive digital connectivity with HDMI & DP helps future-proof your monitor.
• Plug and play capability if supported by your computer.
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Supports AMD FreeSync™ technology. AMD Freesync™ certified range from
48HZ-75HZ.
• Power and OSD buttons lock.
• Security lock slot.
• 0.3 W standby power when in the standby mode.
• Optimize eye comfort with a flicker-free screen.
WARNING: The possible long-term effects of blue light emission from the
monitor may cause damage to the eyes, including eye fatigue or digital eye
strain. ComfortView feature is designed to reduce the amount of blue light
emitted from the monitor to optimize eye comfort.

8| About your monitor
Identifying parts and controls
Front view
1 2
S2421HS/S2721HS
1 2
S2421HSX/S2721HSX
Label Description Use
1Function buttons For more information, see Operating the Monitor
2Power on/off button
(with LED indicator)
To turn the monitor on or off.

About your monitor | 9
Back view
1
2
3
4
5
S2421HS/S2721HS
1
2
3
4
5
S2421HSX/S2721HSX
Label Description Use
1VESA mounting holes (100 mm
x 100 mm-behind attached
VESA cover)
Wall mount monitor using VESA-compatible
wall mount kit (100 mm x 100 mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Releases stand from monitor.
4Barcode, serial number, and
Service Tag label
Refer to this label if you need to contact
Dell for technical support. The Service Tag
is a unique alphanumeric identifier that
enables Dell service technicians to identify
the hardware components in your display
and access warranty information.
5Cable management slot Use to organize cables by placing them
through the slot.

10 | About your monitor
Bottom view
1 2 3 4 5
S2421HS/S2721HS
1 2 3 4 5
S2421HSX/S2721HSX
Label Description Use
1Security lock slot Secures monitor with security cable lock(sold
separately).
2Power connector Connect the power cable (shipped with your
monitor).
3DisplayPort Connect your computer with the DisplayPort
cable (optional).
4HDMI port Connect your computer with the HDMI cable
(shipped with your monitor).
5Audio line-out port Connect speakers to playback audio through
HDMI or DisplayPort audio channels.
Only two-channel audio is supported.
NOTE: The audio line-out port does not support
headphones.