Dell UltraSharp 27 Series User manual

Model: U2720Q/U2720QM
Regulatory model: U2720Qt
Dell UltraSharp 27
4K USB-C Monitor
-U2720Q/U2720QM
User’s Guide

NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2020 – 01
Rev. A00

Contents
About Your Monitor .................................5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . .20
Setting Up the Monitor .............................21
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . .24
Adjusting the Rotation Display Settings of Your System . . . . . . . . . .25
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . .26
Requirements to view or play HDR content . . . . . . . . . . . . . . . . .28
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . .29
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . .30
Operating the Monitor ..............................31
Turning on the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . 31
Using the OSD Lock function . . . . . . . . . . . . . . . . . . . . . . . .33
Contents | 3

4| Contents
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . .36
Troubleshooting ...................................51
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . .56
Appendix.........................................58
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . .58
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have received all
the components and contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
USB Type-C cable (C to C)

6| About Your Monitor
USB Type-C cable (C to A)
DP cable (DP to DP, U2720Q only)
HDMI cable (U2720QM only)
U2720Q Color Calibration Factory Report
EveryDell U2720Q i s shipped incorporating pre-t uned
standard mode(sRGB) with ave rage Delta-E ≤2 .
Thishelps p revent significant color inconsistency or
inaccuracywh en content is displayed onscreen.
Inaddition, a tighter g rey-scale tracking on each U2720Q
helpsen able ultra-smooth color gradation. The factory
measurements from this very unit are sh own here.
Beassured of Accur ate, Precise and Consi stent
OnscreenC olor with every Dell UltraS harp U2720Q.
SerialNo.
Tester
Test
Equipment
CN00WG2J7444572B046L
2008L0415
CA-210/CA-310
CA-2000S
Chroma2326/2235/2233
Standard mode (sRGB) Avg.D elta E ≤2
Gray-Scale Tracking
Gamma
Note:
Calibrations were done according to Dell a pprovedte st procedures u sing calibrated
equipment at the factory production line. ThisRe port is provided only with an d for this new Dell U2720Q
UltraSharp monitor. Res ults may vary with other te st equipment, setups and te st patterns. Please retain this Repor t
foryour ref erence as De ll is unable to reproduce it or pr ovide a dup licate.
•Quick Setup Guide
•Safety, Environmental, and
Regulatory Information
•Factory Calibration Report
Product Features
The Dell UltraSharp U2720Q/U2720QM monitor has an active matrix, thinfilm transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:
• 68.47 cm (27 in.) active area display (Measured diagonally) 3840 x 2160 (16:9)
resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color with an average Delta E<2.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up
with an elegant viewing experience.
• Extensive digital connectivity with DP helps future-proof your monitor.
• Single USB Type-C to supply power (PD 90 W) to compatible notebook while receiving
video signal.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Power and OSD buttons lock.
• Security lock slot.
• 0.3 W standby power when in the sleep mode.
• DisplayHDR 400.
• Optimize eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.

About Your Monitor | 7
Identifying Parts and Controls
Front view
1 2
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)

8| About Your Monitor
Back View
5
1
2
3
4
Label Description Use
1VESA mounting holes (100 mm x 100
mm-behind attached VESA cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x 100
mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Release stand from monitor.
4Barcode, serial number, and Service
Tag label
Refer to this label if you need to contact Dell
for technical support.
5Cable management slot Use to organize cables by placing them
through the slot.
Side View
1
2
Label Description Use
1USB downstream port Port with battery icon supports BC 1.2.
2USB Type-C downstream port Port with icon supports 3 A.

About Your Monitor | 9
Bottom View
1 2 34 56 7
8
Label Description Use
1AC power port To connect the monitor power cable.
2Security lock slot Secures monitor with security cable lock (sold separately).
3HDMI port Connect your computer with HDMI cable.
4DP port Connect your computer with DP cable.
5USB Type-C/
DisplayPort
Connect to your computer using the USB Type-C cable (C to C).
The USB 3.0 Type-C port offer the fastest transfer rate and the
alternate mode with DP 1.4 support the maximum resolution of
3840 x 2160 at 60 Hz, PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
NOTE: USB Type-C is not supported on Windows versions that
are prior to Windows 10.
6Audio line-out port Connect speakers to playback audio coming through USB
Type-C or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support headphones.
7USB downstream
ports (2)
Connect your USB device. You can use these ports only after
you have connected the USB cable (Type-C to Type-C) from
the computer to the monitor.
8Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw
not included).

10 | About Your Monitor
Monitor Specifications
Screen type Active matrix - TFT LCD
Panel Type In-plane switching Technology
Aspect ratio 16:9
Viewable image dimensions
Diagonal 68.47 cm (27 in.)
Active Area
Horizontal 596.74 mm (23.49 in.)
Vertical 335.66 mm (13.21 in.)
Area 200301.7 mm2(310.47 in.2)
Pixel pitch 0.1554 mm x 0.1554 mm
Pixel per inch (PPI) 163
Viewing angle
Horizontal 178° (typical)
Vertical 178° (typical)
Brightness 350 cd/m² (typical)
Contrast ratio 1300 to 1 (typical)
Display screen coating Anti-glare treatment of the front polarizer (3H) hard
coating
Backlight LED
Response Time (Gray to Gray) 5 ms (FAST mode)
8 ms (NORMAL mode)
Color depth 1.07 billion colors
Color gamut* 99% sRGB
99% REC709
95% DCI-P3
Calibration accuracy Delta E < 2 (average)
Connectivity •1 x DP 1.4 (HDCP 1.4/HDCP 2.2)
•1 x HDMI 2.0 (HDCP 1.4/HDCP 2.2)
•1 x USB Type-C (Alternate mode with DisplayPort 1.4,
USB 3.0 upstream port, Power Delivery PD up to 90 W)
•2 x USB 3.0 downstream port
•1 x USB 3.0 downstream port with BC1.2 charging
capability at 2 A (max)
•1 x Analog 2.0 audio line out (3.5 mm jack)
•1 x USB 3.0 Type-C downstream port with charging
capability at 3 A (max)