Dell UltraSharp U2419HS User manual

Model: U2419HS/U2719DS
Regulatory model: U2419HSt/U2719DSt
Dell UltraSharp
U2419HS/U2719DS
User’s Guide

NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks
are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective
owners.
2018 – 12
Rev. A00

Contents
About Your Monitor .................................5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . 22
Setting Up the Monitor .............................23
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 25
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 26
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Operating the Monitor ..............................31
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . .31
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 34
Contents | 3

4| Contents
Troubleshooting ...................................45
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Appendix.........................................50
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 50
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have received all
the components and Contact Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Somefeatures or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
USB 3.0 upstream cable (enables the
USB ports on the monitor)

6| About Your Monitor
DP cable (DP to DP)
•Quick Setup Guide
•Safety,Environmental,and
Regulatory Information
•Factory Calibration Report
Product Features
The Dell UltraSharp U2419HS/U2719DS monitor has an active matrix, thinfilm transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:
• U2419HS: 60.47 cm (23.8-inch) active area display (Measured diagonally) 1920 x 1080
(16:9) resolution, plus full-screen support for lower resolutions.
• U2719DS: 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440
(16:9) resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color with an average Delta E<2.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up
with an elegant viewing experience.
• Extensive digital connectivity with DP, HDMI and USB 3.0 helps future-proof your
monitor.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Security lock slot.
• 0.3 W standby power when in the sleep mode (without USB upstream cable).
• Optimize eye comfort with a flicker-free screen.
NOTE: The possible long-term effects of blue light emission from the monitor may
cause damage to the eyes, including eye fatigue or digital eye strain. ComfortView
feature is designed to reduce the amount of blue light emitted from the monitor to
optimize eye comfort.

About Your Monitor | 7
Identifying Parts and Controls
Front view
1 2
Label Description
1Function buttons (For more information, see Operating the Monitor)
2Power on/off button (with LED indicator)

8| About Your Monitor
Back View
6
1
2
3
4
5
Label Description Use
1VESA mounting holes (100 mm x 100
mm-behind attached VESA cover)
Wall mount monitor using VESA-
compatible wall mount kit (100 mm x 100
mm).
2Regulatory label Lists the regulatory approvals.
3Stand release button Release stand from monitor.
4Security lock slot Secures monitor with security cable lock
(sold separately).
5Barcode, serial number, and Service
Tag label
Refer to this label if you need to contact Dell
for technical support.
6Cable management slot Use to organize cables by placing them
through the slot.
Side View
USB downstream port
Port with battery icon supports BC 1.2.

About Your Monitor | 9
Bottom View
1 2 3 4 56 7
8
Label Description Use
1AC power connector To connect the monitor power cable.
2HDMI connector Connect your computer with HDMI cable (optional).
3DP connector (in) Connect your computer with DP cable.
4DP connector (out) DP output for MST (multi-stream transport)
capable monitor. To enable MST, refer to instruction
on section “Connecting the Monitor for DP MST
Function”.
NOTE: Remove the rubber plug when using DP out
connector.
5Audio line-out port Connect speakers to playback audio coming through
HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
6USB upstream port Connect the USB cable that comes with your monitor
to the computer. Once this cable is connected, you
can use the USB downstream connectors on the
monitor.
7USB downstream ports
(2)*
Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on the
monitor.
NOTE: Port with battery icon supports BC 1.2.
8Stand lock Lock the stand to the monitor using a M3 x 6 mm
(U2719DS)/ M3 x 8 mm (U2419HS) screw (screw
not included).
*To avoid signal interference, when a wireless USB device has been connected to a USB
downstreamport, it is NOT recommended to connect any other USB devices to the adjacent
port(s).

10 | About Your Monitor
Monitor Specifications
Model U2419HS U2719DS
Screen type Active matrix - TFT LCD Active matrix - TFT LCD
Panel Type In-plane switching Technology In-plane switching Technology
Aspect ratio 16:9 16:9
Viewable image dimensions
Diagonal 60.47 cm (23.8 inches) 68.47 cm (27 inches)
Active Area
Horizontal 527.04 mm (20.75 inches) 596.74 mm (23.49 inches)
Vertical 296.46 mm (11.67 inches) 335.66 mm (13.21 inches)
Area 156246.3 mm2(242.15 inches2) 200301.7 mm2(310.30 inches2)
Pixel pitch 0.2745 mm x 0.2745 mm 0.233 mm x 0.233 mm
Pixel per inch (PPI) 92.5 109
Viewing angle
Horizontal 178° (typical) 178° (typical)
Vertical 178° (typical) 178° (typical)
Brightness 250 cd/m² (typical) 350 cd/m² (typical)
Contrast ratio 1000 to 1 (typical) 1000 to 1 (typical)
Display screen coating Anti-glare treatment of the front
polarizer (3H) hard coating
Anti-glare treatment of the front
polarizer (3H) hard coating
Backlight LED LED
Response Time (Gray
to Gray)
5 ms (FAST mode)
8 ms (NORMAL mode)
5 ms (FAST mode)
8 ms (NORMAL mode)
Color depth 16.7 million colors 16.7 million colors
Color gamut* 99% sRGB
99% REC709
85% DCI-P3
99% sRGB
99% REC709
85% DCI-P3
Calibration accuracy Delta E < 2 (average) Delta E < 2 (average)

About Your Monitor | 11
Connectivity •1 x DP 1.4 (HDCP 1.4)
•1 x DP (out) with MST (HDCP
1.4)
•1 x HDMI 1.4 (HDCP 1.4)
•2 x USB 3.0 downstream port
•2 x USB 3.0 with BC1.2
charging capability at 2A (max)
•1 x USB 3.0 upstream port
•1 x Analog 2.0 audio line out
(3.5mm jack)
•1 x DP 1.4 (HDCP 1.4)
•1 x DP (out) with MST (HDCP
1.4)
•1 x HDMI 1.4 (HDCP 1.4)
•2 x USB 3.0 downstream port
•2 x USB 3.0 with BC1.2
charging capability at 2A (max)
•1 x USB 3.0 upstream port
•1 x Analog 2.0 audio line out
(3.5mm jack)
Border width (edge
of monitor to active
area)
5.0 mm (Top)
5.1 mm (Left/Right)
8.0 mm (Bottom)
6.90 mm (Top)
6.90 mm (Left/Right)
8.1 mm (Bottom)
Adjustability
Height adjustable
stand
130 mm 130 mm
Tilt -5° to 21° -5° to 21°
Swivel -40° to 40° -40° to 40°
Cable management Yes Yes
Dell Display Manager
(DDM)Compatibility
Easy Arrange
and other key features
Easy Arrange
and other key features
Security Security lock slot (cable lock
sold separately) Anti-theft stand
lock slot (to panel)
Security lock slot (cable lock
sold separately) Anti-theft stand
lock slot (to panel)
* At panel native only, under Custom Mode preset.
Resolution Specifications
Model U2419HS U2719DS
Horizontal scan range 30 khz to 83 khz 30 khz to 90 khz
Vertical scan range 56 Hz to 76 Hz 56 Hz to 76 Hz
Maximum preset resolution 1920 x 1080 at 60 Hz 2560 x 1440 at 60 Hz
Video display capabilities
(DP & HDMI playback)
480i, 480p, 576i, 576p, 720p,
1080i, 1080p
480i, 480p, 576i, 576p, 720p,
1080i, 1080p

12 | About Your Monitor
Preset Display Modes
U2419HS
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 -/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
U2719DS
Display Mode Horizontal
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 1200 75.0 60.0 162.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
VESA, 2048 x 1080 66.58 60.0 147.16 +/-
CVR, 2560 x 1440 88.8 60.0 241.5 +/-

About Your Monitor | 13
MST Multi-Stream Transport (MST) Modes
U2419HS
MST Source Monitor Maximum number of external monitors that can be
supported.
1920 x 1080/60 Hz
1920 x 1080/60 Hz 3
NOTE:Maximum external monitor resolution supported is 1920 x 1080 60Hz only.
U2719DS
MST Source Monitor Maximum number of external monitors that can be
supported.
2560 x 1440/60 Hz
2560 x 1440/60 Hz 1
NOTE: Maximum external monitor resolution supported is 2560 x 1440 60Hz only.
Electrical Specifications
Model U2419HS/U2719DS
Video input signals •Digital video signal for each dierential line
Per dierential line at 100 ohm impedance
•DP/HDMI signal input support
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum)
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)

14 | About Your Monitor
Physical Characteristics
Model U2419HS U2719DS
Connector type •DP connector (include DP
in and DP out)
•HDMI connector
•Audio line-out
•USB 3.0 upstream port
connector
•USB 3.0 downstream port
connector x 4
(Port with battery icon
supports BC 1.2.)
•DP connector (include DP
in and DP out)
•HDMI connector
•Audio line-out
•USB 3.0 upstream port
connector
•USB 3.0 downstream port
connector x 4
(Port with battery icon
supports BC 1.2.)
Signal cable type DP to DP 1.8 M cable
HDMI 1.8 M cable
USB 3.0 1.8 M cable
DP to DP 1.8 M cable
HDMI 1.8 M cable
USB 3.0 1.8 M cable
Dimensions (with stand)
Height (extended) 478.4 mm (18.84 inches) 520.2 mm (20.48 inches)
Height (compressed) 348.4 mm (13.72 inches) 390.2 mm (15.36 inches)
Width 538.5 mm (21.20 inches) 612.2 mm (24.10 inches)
Depth 165.0 mm (6.50 inches) 180.0 mm (7.09 inches)
Dimensions (without stand)
Height 313.7 mm (12.35 inches) 355.0 mm (13.98 inches)
Width 538.5 mm (21.20 inches) 612.2 mm (24.10 inches)
Depth 39.0 mm (1.54 inches) 39.0 mm (1.54 inches)
Stand dimensions
Height (extended) 393.5 mm (15.49 inches) 413.6 mm (16.28 inches)
Height (compressed) 347.0 mm (13.66 inches) 367.1 mm (14.45 inches)
Width 218.0 mm (8.58 inches) 230.0 mm (9.06 inches)
Depth 165.0 mm (6.50 inches) 180.0 mm (7.09 inches)
Weight
Weight with packaging 7.32 kg (16.14 lb) 8.52 kg (18.78 lb)
Weight with stand assembly
and cables
5.09 kg (11.22 lb) 5.96 kg (13.14 lb)

About Your Monitor | 15
Weight without stand
assembly (For wall mount or
VESA mount considerations
- no cables)
3.14 kg (6.92 lb) 3.92 kg (8.64 lb)
Weight of stand assembly 1.59 kg (3.50 lb) 1.72 kg (3.79 lb)
Environmental Characteristics
Model U2419HS/U2719DS
Compliant Standards
•ENERGY STAR certified Monitor
•RoHS Compliant
•BFR/PVC Free monitor (excluding external cables)
•Meets NFPA 99 leakage current requirements
•Arsenic-Free glass and Mercury-Free for the panel only
Temperature
Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)
Humidity
Operating 10% to 80% (non-condensing)
Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
Thermal dissipation
U2419HS 232.03 BTU/hour (maximum)
58.02 BTU/hour (typical)
U2719DS 252.5 BTU/hour (maximum)
102.4 BTU/hour (typical)

16 | About Your Monitor
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor
can automatically reduce its power consumption when not in use. This is referred to as
power save mode*. If the computer detects input from the keyboard, mouse, or other input
devices, the monitor automatically resumes functioning. The following table shows the
power consumption and signaling of this automatic power saving feature.
U2419HS
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 68 W (maximum)**
17 W (typical)
Active-off
mode
Inactive Inactive Off White
(Glowing)
Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
PON 13.08 W***
ETEC 42.21 kWh****
U2719DS
VESA
Modes
Horizontal
Sync
Vertical
Sync
Video Power Indicator Power Consumption
Normal
operation
Active Active Active White 74 W (maximum)**
30 W (typical)
Active-off
mode
Inactive Inactive Off White
(Glowing)
Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
PON 19.40 W***
ETEC 61.61 kWh****

About Your Monitor | 17
The OSD operates only in the normal operation mode. If you press any button in the active-
off mode, one of the following message is displayed:
No DP signal from your device.
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
U2419HS
Dell UltraSharp 24 Monitor
No DP signal from your device.
Dell UltraSharp 27 Monitor
Press any key on the keyboard or move the mouse to wake it up.
If there is no display, press the monitor button again to select
the correct input source.
U2719DS
*Zero power consumption in OFF mode can only be achieved by disconnecting
the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
***Power consumption of on mode as defined in Energy Star 7.0 version.
****Total energy consumption in kWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered
and shall have no obligation to update such information. Accordingly, the customer should
not rely upon this information in making decisions about electrical tolerances or otherwise.
No warranty as to accuracy or completeness is expressed or implied.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.

18 | About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of theconnected signal cable
1ML3(n)
2 GND
3ML3(p)
4 ML2(n)
5 GND
6 ML2(p)
7 ML1(n)
8 GND
9 ML1(p)
10 ML0(n)
11 GND
12 ML0(p)
13 CONFIG1
14 CONFIG2
15 AUX CH (p)
16 GND
17 AUX CH (n)
18 Hot Plug Detect
19 Return
20 DP_PWR

About Your Monitor | 19
DP connector (out)
Pin number 20-pin side of theconnected signal cable
1ML0(p)
2GND
3ML0(n)
4ML1(p)
5GND
6ML1(n)
7ML2(p)
8GND
9ML2(n)
10 ML3(p)
11 GND
12 ML3(n)
13 CONFIG1
14 CONFIG2
15 AUX CH(p)
16 GND
17 AUX CH(n)
18 Hot Plug Detect
19 Return
20 DP_PWR

20 | About Your Monitor
HDMI connector
Pin number 19-pin side of theconnected signal cable
1TMDS DATA 2+
2TMDS DATA 2 SHIELD
3TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT