Dell 3010cn - Color Laser Printer User manual

Dell 3010cn
Service Manual
14 Jan 2010

Information in this document is subject to change without notice.
2010 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and
names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than
its own.

Intro-1
Cautions for operation
Contents of this document may be subjected to modification without previous notice.
Dell Inc. will not assume responsibilityfor accidental or incidental damagesresulting from technical
in this manual, or the use of this manual.
or editorial errors or omissionsin this manual, the issue of this manual, the execution of descriptions
in any form without written permission from Dell Inc.
This document is protected by copyright. Do not photocopy or duplicate any part of this document

Intro-2
1. About this manual
2. Marks giving caution
Maintenance operations requiring special cautions or additional information to descriptions of this
manual are presented as "Warning", "Caution", or "Note", according to their nature.
If instructions are not observed, death or serious injury may be caused.
If instructions are not observed, injuries of workers or physical damages to assets
(including this laser printer) may result.
Particularly important essentials for procedures, steps, rules, and others.
Reference Incidental information to descriptions.
3. Related documents
- Instruction manuals (standard manuals)
Describe operation and handling of this laser printer.
- Performance specifications
Describe in detail various specifications of this laser printer.
(In the event of discrepancy between this manual and the performance specifications,
the performance specifications shall take preference.)
- Spare parts list
Information on maintenance parts (spare parts) for this laser printer
This manual is a standard service manual of Dell Inc. containing information required for maintenance
of this laser printer (standard specifications).

Intro-3
4. Safety
To prevent possible accidents during maintenance operation, you should observe strictly the "Warning"
and "Caution" information in this manual.
Dangerous operations and operations out of range of this manual should be absolutely avoided.
Generally various processes not covered by this manual may be required in actual operation, which
should be performed carefully always giving attention to safety.
4.1 Power source
Keep the power supply off during maintenance operation to prevent electric shock, burns and other
damages. Keep the power plug disconnected during the maintenance operation.
If the power supply should be kept connected for measurement of voltage or other similar reasons,
sufficient care should be given to prevent electric shock, by following the procedures of this manual.
While the printer is ON, never touch live parts if not required absolutely.
Power is supplied to the power switch / inlet (PWBA FUSER CONT) even while the
printer is off. Never touch its live components.
Do not touch live parts unless otherwise specified.
Leg_Sec001_202LA

Intro-4
4.2 Driving units
When servicing gears or other driving units, be sure to turn them OFF and plug off. Drive them
manually when required.
Never touch the gears or other driving units while the printer is running.
4.3 High-temperature units
When servicing high-temperature units (securing unit, etc.), be sure to turn them OFF to prevent burns,
injuries and other troubles, remove the power plug and start service processes after they have cooled
down enough.
Immediately after completion of operation, they are still hot. Start services after
more than 40 minutes.

Intro-5
4.4 Laser beams
• If your eyes are exposed to laser beams, you may lose your eyesight.
• Never open the cover if warning label for laser beams is attached there.
• Before disassembling and reassembling this laser printer, be sure to turn it OFF.
• When servicing this laser printer while it is running, be sure to follow the
procedures specified in this manual.
• You should understand the features of the laser beams which are capable of
having an injurious action on the human body, not to extend the danger over the
workers as well as other people around the printer.
Laser beams have features as follows:
• Frequencies are smaller in width than other beams (sun and electric bulbs) and
phases are uniform so that high monochromatic and convergence performance
can be obtained and thin beams of light can reach places at a long distance.
• Due to the high convergence, beams are concentrated in high density and high
temperature, which is dangerous to human body.
Reference: Laser beams of this laser printer is invisible rays which you cannot see.
Leg_Sec001_003LA
ROS ASSY

Intro-6
4.5 Warning/caution labels
Warning labels and caution labels are attached to this laser printer to prevent accidents Check those
labels for their peeling or stain when servicing the printer.
4.5.1 Caution label for high-temperature units
Leg_Sec001_004FA
Leg_Sec001_005FA
Leg_Sec001_006LA

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4.5.2 Caution label regarding IBT ASSY and toner cartridge
4.5.3 Caution label regarding MSI and paper tray
Leg_Sec001_007LA
Leg_Sec001_008LA Leg_Sec001_009FA

Intro-8
4.5.4 Caution label for ROS
Leg_Sec001_010LA

Intro-9
Unpacking the Printer
The printer must be carried horizontally with two or more persons.
Peel all tapes off the printer.
Remove protection parts (2 pieces) from the paper tray.
Leg_Sec001_011FA
Leg_Sec001_012FA
Check the printer visually for evidence of any damage.
Extreme care must be taken to avoid personal injuries.

Intro-10
Installing the Toner Cartridge
Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier
will not rotate).
1. After confirming the "Insert Black Toner(K)" message, open the front door.
2. Hold the tape on the protective cover and pull it forward to remove the cover from each car-
tridge slot.
• You need to remove the protective cover only the first time that you install the toner.
• Dispose of the protective cover after you remove it.
• The protective cover is attached to each toner cartridge mount.
3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The
order is K, Y, M, C. Gently shake the cartridge to distribute the toner evenly.

Intro-11
4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner
cartridge.
5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding
arrows on the printer. Guide the cartridge in until it snaps into place and then push down the
handhold to lock the cartridge in place.
6. Close the front door.
Make sure the toner cartridge is installed correctly. Otherwise, the front door
cannot close firmly.

Intro-12
7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly
inserted cartridge appears on the display, followed by the Insert message, insert the next
toner cartridge.
8. Repeat steps 1 through 7 when inserting the remaining cartridges.

Intro-13
Installing the Drum Cartridge
1. When the Insert Drum Cartridge message appears, open the front door, then lift and push
back the top cover.
2. Remove the protective sheet from the drum cartridge.
3. To insert the drum cartridge, push up the lever on the right side of the printer. With the lever
in the upright position, hold the drum cartridge by the handle, align the arrows on the drum
cartridge with the corresponding arrows on the printer and guide the cartridge in until it
snaps into place.

Intro-14
4. Pull down the lever on the right to lock the drum cartridge in place.
5. Close the top cover, then the front door.
After installing the drum cartridge, the printer makes an adjustment for about one
to two minutes. Do not turn off the printer during this time.

Intro-15
Installing the Optional Tray Module
If you are adding an optional 250-sheet tray module or 500-sheet tray module after
setting up the printer, be sure to turn off the printer, unplug the power cable, and
disconnect all cables from the back of the printer before completing these tasks.
• Optional 250-sheet tray modules attach under the printer and up to two additional trays can
be added.
• The optional 500-sheet tray module attaches under the optional 250-sheet tray module and
only one additional tray can be added.
Some instructions may vary depending on the tray module configuration in your printer.
Some tray module configurations differ from those described in this manual.
1. Unpack the tray and remove all packing material and tape.
2. Place the tray module in the location that you would like the printer to be located.
You will place the printer on the tray in a later step.
3. Turn off the printer.
4. If there are any trays already attached to the printer, unlock the tray from the printer by
removing the tray from the tray module and turning the locking mechanism, inside the
printer, as shown in the graphic.
Tray
Tray module

Intro-16
5. Remove the printer from the tray.
Lift the printer with two people, one facing the front of the printer (operator panel
side) and the other facing the back. Never try to lift the printer while facing its right
and left side.
6. Attach the trays together by installing the optional tray you just removed on top and insert-
ing the two screws provided. Tighten the screws with a coin until they are secure.
7. Place the printer on top of the tray module(s).

Intro-17
8. Lock the tray(s) into place by removing the top tray from the tray module and rotating the
locking mechanism as shown in the graphic.
9. Replace all trays and load the paper.
10. Turn on the printer.
The printer will automatically detect the attached tray(s) but will not detect the
paper type.
11. Print a Printer Settings page to verify the optional 250-sheet tray module or 500-sheet tray
module is installed correctly.

Intro-18
Installing a Memory Card
Your printer supports 64, 128, 256, and 512 MB additional memory cards.
The 64 MB memory card comes with the optional duplex module. Before you use the
optional duplex module, you need to install the 64 MB memory card on the printer. If
you already have an existing memory card installed on the printer, you do not have to
use the 64 MB memory card provided with your duplex module.
1. Make sure that the printer is turned off.
2. Remove the control board cover on the left side of the printer by pulling the notch.
3. Hold the memory card so the notch is aligned with the projection on the slot.
4. Push the memory card into the slot firmly.
Notch