Dell PowerEdge C5220 User manual

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Dell PowerEdge C5220
Systems
Hardware Owner’s
Manual
Regulatory Model: B04S

Notes, Cautions, and Warnings
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction ofthesematerialsinanymanner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
Intel®andIntel®Xeon®areregisteredtrademarksofIntel Corporationinthe U.S.andothercountries.
Microsoft®and Windows®are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries. Red Hat®and Red Hat Enterprise Linux®are registered
trademarks of Red Hat, Inc. in the United States and/or other countries. SUSE™ is a trademark of
Novell Inc. in the United States and other countries.
Othertrademarksandtradenamesmaybeusedinthispublicationtorefertoeithertheentitiesclaiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: B04S
2011-06 Rev. A00
NOTE: A NOTE indicates important information that helps you make better use of
your system.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

3
Contents
1 About Your System . . . . . . . . . . . . . . . . . . . . . . . . 5
Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . 6
2 Using the System Setup Program . . . . . . . . . . . . . 11
Start Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
BIOS Setup Options at Boot. . . . . . . . . . . . . . . . . . . . . . . 12
Console Redirection. . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring Special Keys . . . . . . . . . . . . . . . . . . . . . . . . 13
General Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Server Platform Setup Utility Screens . . . . . . . . . . . . . . . . . 15
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Server Management. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Boot Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Security Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Save and Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
POST Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3 Installing System Components . . . . . . . . . . . . . . . 49
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Inside the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Sled Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Sleds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

4
Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Hard-Drive Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Processors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mezzanine Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting Sequence . . . . . . . . . . . . . . . . . . . . . . 79
Update Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
BIOS System Update. . . . . . . . . . . . . . . . . . . . . . . . . . 89
BIOS Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . 89
5 Jumpers and Connectors. . . . . . . . . . . . . . . . . . . 91
System Board Jumpers and Connectors . . . . . . . . . . . . . . . 91
2.5-inch Hard-Drive Board Connectors . . . . . . . . . . . . . . . . 93
3.5-inch Hard-Drive Board Connectors . . . . . . . . . . . . . . . . 94
Backplane Connectors . . . . . . . . . . . . . . . . . . . . . . . . 94
Power Distribution Board Connectors . . . . . . . . . . . . . . . . 97
PDB Power and SMBus Connectors . . . . . . . . . . . . . . . . . 98
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

About Your System 5
1
About Your System
The system includes the following configurations:
• 8-sled system board + 3.5-inch hard-drive board + cables.
• 8-sled system board + 2.5-inch hard-drive board + cables.
• 8-sled system board + mezzanine card + 3.5-inch hard-drive board +
cables.
• 8-sled system board + mezzanine card + 2.5-inch hard-drive board +
cables.
• 12-sled system board+ 3.5-inch hard-drive board + cables.
• 12-sled system board + 2.5-inch hard-drive board + cables.
NOTE: Mixed SATA and SAS hard drives on the 2.5 and 3.5-inch hard-drive board
are not supported.

6About Your System
Front-Panel Features and Indicators
The Dell PowerEdge C5220 server is available in either a single-width or
double-width sled, each supporting either two 3.5-inch or four 2.5-inch hard
drives.
There are two sled SKUs available for the PowerEdge C5220 server, an eight
sled SKU and a twelve sled SKU. For information on sled population, see
"Sled Configuration" on page 51.
Features
Figure 1-1. 8-Sled Front View (Rotated Counterclockwise 90°)
Item Feature Description
1VGA/USB connector VGA/USB 2.0 connector
2NIC LAN ports 10/100/1 GB NIC LAN connector 1
10/100/1 GB NIC LAN connector 2
3Power button On/Off button for sled
4Mezzanine card cover Cover for the Mezzanine card
12
4
1
23

About Your System 7
Figure 1-2. 12-Sled Front Features (Rotated Counterclockwise 90°)
Item Feature Description
1VGA/USB connector VGA/USB 2.0 connector
2NIC LAN ports 10/100/1G NIC LAN connector 1
10/100/1G NIC LAN connector 2
3Power button On/Off button for sled
12
123

8About Your System
Indicators
Figure 1-3. 8-Sled Front View (Rotated Counterclockwise 90°)
Item Feature Status Description
1, 3 LAN link LED Off No link
2, 4 LAN activity LED Off No activity
LAN link LED
LAN activity LED Green Off Link No activity
LAN link LED
LAN activity LED Green Off Link Activity 10 MB
LAN link LED
LAN activity LED Blinking green Green Link Activity 100 MB
LAN link LED
LAN activity LED Blinking green Amber Link Activity 1GB
5Hard drive activity
LEDs Blinking green Hard drive 0 active
Hard drive 1 active
Hard drive 2 active
Hard drive 3 active
0
1
3
2
567
1234

About Your System 9
12-Sled LEDs (Rotated Counterclockwise 90°)
Item Feature Status Description
6Identity LED Blue
On
Blue
Off
Blinking blue
Identifies the system
Normal status
Identifies the system
with an interval
7Power/Status Green
On System DC On
Green
Off System DC Off
Amber
Off Normal status
Blinking amber Event occurred in the
system
0
1
3
2
1234
5
67

10 About Your System
Item Feature Status Description
1, 3 LAN link LED Off No link
2, 4 LAN activity LED Off No activity
LAN link LED
LAN activity LED Green Off Link No activity
LAN link LED
LAN activity LED Green Off Link Activity 10 MB
LAN link LED
LAN activity LED Blinking green Green Link Activity 100 MB
LAN link LED
LAN activity LED Blinking green Amber Link Activity 1GB
5Hard drive activity
LEDs Blinking green Hard drive 0 active
Hard drive 1 active
Hard drive 2 active
Hard drive 3 active
6Identity LED Blue
On Identifies the system
Blue
Off Normal status
Blinking blue Identifies the system
with an interval
7Power/Status Green
On System DC on
Green
Off System DC off
Amber
Off Normal status
Blinking amber Event occurred in the
System

Using the System Setup Program 11
2
Using the System Setup Program
Start Menu
The system employs the latest AMI Core BIOS, which is stored in Flash
memory. The Flash memory supports the plug-and-play specification, and
contains a BIOS Setup program, the Power On Self Test (POST) routine, and
the PCI auto-configuration utility.
This system board supports system BIOS shadowing enabling the BIOS to
execute from 64-bit onboard write-protected DRAM.
Use the Setup Utility to configure items such as:
• Hard-drives and peripherals
• Memory sizing and configuration
• Password protection from unauthorized use
• Protocol and feature enabling/disabling
• Power Management features
This Setup utility should be executed under the following conditions:
• When changing the system configuration
• When a configuration error is detected by the system and you are
prompted to make changes to the Setup utility
• When redefining the communication ports to prevent any conflicts
• When changing the password or making other changes to the security
setup
NOTE: Only items in brackets [ ] can be modified. Items that are not in brackets are
display only.

12 Using the System Setup Program
BIOS Setup Options at Boot
The user initiates SETUP by pressing <F2> during POST.
Console Redirection
The console redirection allows a remote user to diagnose and fix problems on
a server, which has not successfully booted to the OS. The centerpiece of the
console redirection is the BIOS Console. The BIOS Console is a Flash ROM-
resident utility that redirects input and output over a serial or modem
connection.
BIOS supports redirection of both video and keyboard through a serial link
(serial port). After enabling console redirection, the local (host server)
keyboard input and video output are accessible by the local keyboard and
video connections.
Operation through the remote console without the need for a local keyboard
or monitor is also available.
NOTE: Full compatibility and functionality for the available emulation standards
may vary.
Enable/Disable Console Redirection
The console redirection function can be enabled/disabled in the BIOS Setup
menu. See "Remote Access Configuration" on page 37.

Using the System Setup Program 13
Configuring Special Keys
Console redirection uses ANSI terminal emulation, which is limited to basic
ASCII characters. There are no function keys, arrow keys, or control keys in
this character set. However, the PowerEdge C5220 software requires the use
of function keys and control keys for ordinary functions. You can emulate a
function key or control key by using a special key sequence called an escape
sequence, to represent a specific key.
For console redirection, an escape sequence starts with an escape character.
This character can be entered in a variety of different ways depending on the
requirements of your terminal emulation software. For example, 0x1b, ^[,
and <Esc> refer to the same escape character.
The following table lists the escape sequence that must be sent to represent a
special key or command.
Key ANSI Escape Sequence Other Sequences
F1 <ESC><Shift>op <ESC>1
F2 <ESC><Shift>oq <ESC>2
F3 <ESC><Shift>or <ESC>3
F4 <ESC><Shift>os <ESC>4
F5 <ESC>5
F6 <ESC>6
F7 <ESC>7
F8 <ESC>8
F9 <ESC>9
F10 <ESC>0
F11 <ESC>!
F12 <ESC>@
Home <ESC>[<Shift>h <ESC>h
End <ESC>[<Shift>k <ESC>k
Ins <ESC>+
Del <ESC>-
Page Up <ESC>?

14 Using the System Setup Program
General Help
In addition to the Item Specific Help window, the Setup Utility also provides
a General Help screen. This screen can be called up from any menu by
pressing <F1>. The General Help screen lists the legend keys with their
corresponding alternates and functions. To exit the help window, press the
<Enter> or the <Esc> key.
Page Down <ESC>/
Reset <ESC>R<ESC>r
<ESC>R
Key ANSI Escape Sequence Other Sequences

Using the System Setup Program 15
Server Platform Setup Utility Screens
Conventions
The following typographical conventions are used in the tables:
• The text and values in the Setup Item, Options, and Help columns in the
tables are displayed on the BIOS Setup screens.
• Text marked with an * in the Settings column of the tables indicates
default values. These values are not displayed with an * on the setup
screen. The marked text in this document is to serve as a reference point.
• The Comments column provides additional information where it may be
helpful. This information does not appear in the BIOS Setup screens.
• Information in the screen shots that is enclosed in brackets (< >)
indicates variables, depending on the option(s) installed. For example
<Current Date> is replaced by the actual current date.
• Information that is enclosed in square brackets ([ ]) in the tables indicates
areas where the user needs to type in text instead of selecting from a
provided option.
• Whenever information is changed (except Date and Time) the systems
requires a save and reboot to take place. Pressing <ESC> discards the
changes and boot the system according to the boot order set from the last
boot.

16 Using the System Setup Program
Main Menu
The Main menu is the screen that is first displayed when you enter BIOS
Setup.
Menu Fields Settings Comments
Main
System Date MM/DD/YYYY Set the Date. Use Tab to
switch between Date
elements.
System Time HH:MM:SS Set the time. Use Tab to
switch between Time
elements.
Product Name Displays the product name
BIOS Version Displays the BIOS version
BIOS Build Date Displays the BIOS build
date
Service Tag Displays the service tag

Using the System Setup Program 17
Asset Tag Displays the asset tag
MRC Version Displays the MRC version
BMC Version Displays the BMC version.
FAN Control Board FW Displays the fan control
board firmware version
ePPID Displays the ePPID
NIC1 MAC Address Displays the NIC1 MAC
address
NIC2 MAC Address Displays the NIC2 MAC
address
BMC NIC MAC Address Displays the BMC NIC
MAC address
Processor Type Displays the processor type
Processor Speed Displays the processor
speed
Processor Core Displays the amount of
processor core
System Memory Size Displays the amount of
system memory
System Memory Speed Displays the memory speed
Menu Fields Settings Comments

18 Using the System Setup Program
Advanced Menu
The Advanced screen provides an access point to configure several options.
On this screen, the user selects the option that is to be configured.
Configurations are performed on the selected screen, not directly on the
Advanced screen.
CAUTION: Incorrect settings to items on the Advanced Menus may cause the
system to malfunction. Unless you have experience adjusting these items, we
recommend that you do not adjust the default values. If the system malfunctions or
does not boot after changing the settings, open BIOS and choose "Load Optimal
Defaults" in the Exit menu to boot up normally.
Menu Fields Settings Comments
Advanced
Power Management Power Management
CPU Configuration CPU Configuration
Memory Configuration Memory Configuration

Using the System Setup Program 19
Power Management
SATA Configuration SATA Devices
Configuration
PCI Configuration PCI, PCI-X and PCI
Express Settings
USB Configuration USB Configuration
Menu Fields Settings Comments
Advanced \Power Management
Power management Maximum Performance
OS Control* Power management
Menu Fields Settings Comments

20 Using the System Setup Program
CPU Configuration
Menu Fields Settings Comments
Advanced\CPU Configuration
Active Processor Cores All*
1
2
4
6
8
Number of cores to enable
in each processor package
Frequency Ratio Auto*
1Sets frequency multiplier
as maximum level or
downgrades frequency
multiplier one level.