Denon HEOS User manual

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WIRELESS SOUNDBAR
Owner’s Manual
HEOS Bar
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Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 6
Before your begin 7
System requirements 7
Network requirements 7
Controller requirements 8
Getting to know your HEOS Bar 9
Front panel 11
Controls 12
Bottom 13
Back panel 14
Remote control unit 16
Placing your HEOS Bar 17
Tabletop 17
How to attach the feet 17
IR repeater 18
Wall-Mounting 19
Before using the remote control unit 20
Replacing the battery 20
Operating range of the remote control unit 21
Powering your HEOS Bar 22
Getting the HEOS app 23
Setting up your first HEOS Bar 24
Adding more HEOS devices 25
Adding wired HEOS devices 25
Adding wireless HEOS devices 25
Connecting devices 26
Connecting to your TV 26
HDMI connection 26
Setting the HDMI control function 26
Disable your television’s speakers 27
Playing HDMI (ARC) - Best choice 28
Playing HDMI (without ARC) - Better choice 29
Connectiong an other devices 30
Connecting to your HDMI equipment 30
Connecting an audio playback device 30
Connecting a USB storage device 31
IR repeater 31
Pairing a HEOS Subwoofer and Surrounds 32
Pairing the HEOS Subwoofer 33
Adding surround speakers 33
Unpairing HEOS Subwoofer and Surrounds 34
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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Using your HEOS Bar 35
HEOS account 35
What is a HEOS account? 35
Why do I need a HEOS account? 35
Signing up for a HEOS account 35
Selecting a room/device 35
Listening to the same music in multiple rooms 36
Grouping rooms 36
Ungrouping rooms 37
Grouping all rooms (party mode) 38
Ungrouping all rooms 39
Selecting the music track or station from music sources 40
Rearranging the now playing queue 42
Deleting songs from the play queue 42
Deleting all songs from the play queue 43
Saving playlists 43
Quick Select function 44
Watching TV 45
Watching other device 46
Listening to radio 47
Playing music stored on your mobile device 48
Playing music from your networked PC or NAS 49
Streaming an external audio device to any HEOS device 50
Playing music from a USB device 51
Playing music from Bluetooth device 52
Pairing the HEOS device with your Bluetooth devices 52
Playing from streaming music services 53
Adding a music service 53
Changing music service settings 53
Managing inputs 54
Changing the name of the inputs 54
Hiding an input 54
Managing your phone 55
Using the favorite 55
Adding to HEOS favorite 55
Deleting station from the HEOS favorite 55
Contents Setup Use Troubleshooting Status LED Appendix
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Making adjustments 56
Adjusting the audio quality 56
Changing the TV connection 57
Adjusting the TV input 57
TV Sound Grouping 57
Changing the name of Quick Select 58
Adjusting the status light brightness 58
Updating your system 59
Advanced features 60
Wireless performance 60
Power management 61
Power modes 61
Quick Start Mode 61
Deep Standby 61
Off 61
Basic troubleshooting 62
My HEOS device won’t connect to my network using the audio
cable 62
If the TV remote control does not work 62
Cannot pair a Bluetooth mobile device with the HEOS device 63
Cannot hear Bluetooth music 63
My HEOS device turns off and the status LED flashes in red 64
Music cuts out or delays sometimes 64
I hear a delay when using the external input with my TV 64
I hear distortion when using the AUX input 65
Connecting to a WPS network 65
Resetting your HEOS device 66
Restoring the HEOS device to factory defaults 66
Contact Denon 67
Contents Setup Use Troubleshooting Status LED Appendix
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Status LED table 68
Supported file types and codecs 75
Supported audio formats (Coaxial/Optical) 75
Specifications 76
Information 78
Trademarks 78
License 79
License information for the software used in the unit 79
Contents Setup Use Troubleshooting Status LED Appendix
5

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS Bar is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around
your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from
your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
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HEOS Bar QUICK START GUIDE
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Bar.
Contents Setup Use Troubleshooting Status LED Appendix
6

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 25).
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
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oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 7.0 or later
0iPhone® 4 or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
8

Getting to know your HEOS Bar
Unpack your HEOS Bar from the box and verify that the following items are included:
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QUICK STRTGUIDE
HEOS Bar Quick Start Guide Thank you note
Extended Protection Plan
(North America model only) Warranty
(North America model only)
Safety instructions
Contents Setup Use Troubleshooting Status LED Appendix
9

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Power cord 1/8 inch (3.5 mm) setup cable Ethernet cable
HDMI cable Optical cable Feet
Remote control unit
(include battery) Wall mount template
NOTE
0Please use the power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
10

oFront panel
[Tabletop]
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qw
[Wall mount]
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w q
ARemote control sensor
This receives signals from the remote control unit.
BStatus LED
Please refer to the “Status LED table” for LED color and state meaning. (v p. 68)
Contents Setup Use Troubleshooting Status LED Appendix
11

oControls
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q
w
AVolume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix
12

oBottom
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eqq wr
w
AKeyhole (for wall mount)
BThreaded mounting hole (for wall mount)
Used to mount this unit on a wall or ceiling.
CStatus LED (for wall mount)
Please refer to the “Status LED table” for LED color and state meaning. (v p. 68)
DStatus LED (for tabletop)
Please refer to the “Status LED table” for LED color and state meaning. (v p. 68)
Contents Setup Use Troubleshooting Status LED Appendix
13

oBack panel
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q qq q
AIR repeater
Remote control signals received by the HEOS Bar are re-sent from the rear of the HEOS Bar. (v p. 18)
Contents Setup Use Troubleshooting Status LED Appendix
14

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BAC inlet (AC IN)
Used to connect the power cord. (v p. 22)
CHDMI connectors (HDMI IN)
Used to connect to the HDMI equipment with an HDMI cable.
(v p. 30)
DHDMI connector to TV (HDMI OUT)
Used to connect to the TV with an HDMI cable. (Compatible with
the ARC function) (v p. 26)
EREMOTE CONTROL jack (IR IN)
Used to connect infrared receivers/transmitters in order to operate
this unit and external devices from a different room. (v p. 31)
FDigital audio connectors (DIGITAL IN)
Used to connect devices equipped with digital audio outputs.
(v p. 30)
GBluetooth button (V)
Used in the Bluetooth pairing settings. (v p. 52)
HAUX jack (AUX IN)
Used to connect audio devices with a 1/8 inch (3.5 mm) cable.
(v p. 30)
Used to add the HEOS device to your wireless network.
(v p. 24)
IUSB port
Used to connect USB storage devices. (v p. 31)
JNETWORK connector
Used to connect this unit to a wired Ethernet network.
(v p. 24)
KCONNECT button
Used for Wi-Fi setup.
LConnect in status LED
Indicates the status of this unit. (v p. 68)
Contents Setup Use Troubleshooting Status LED Appendix
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oRemote control unit
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q
w
r
t
e
AMute button (:)
This mutes the output audio.
BQuick Select buttons (1 – 6)
These call up settings registered to each button, such as input source,
volume level and sound mode settings. (v p. 44)
CVolume up/down buttons (+, -)
These adjusts the volume level.
DPower button (X)
This toggles the power mode of this unit.
ESystem buttons
These perform playback related operations.
0Reverse-skip / Forward-skip buttons (8, 9)
0Play/pause button (1/3)
Contents Setup Use Troubleshooting Status LED Appendix
16

Placing your HEOS Bar
The HEOS Bar is designed to enhance the sound of your TV and allow you to enjoy HEOS Wireless Multi-Room Sound. Place the HEOS Bar at a
convenient location near the TV.
0The HEOS Bar must be within range of your wireless network.
Tabletop
The HEOS Bar should be place as close as possible to the TV screen. It
should be centered left-to-right with the screen, and ideally no more than a
few inches above or below. The most common location is below the
screen. Sometimes this location can be difficult, because the base of the
TV gets in the way. The HEOS Bar has set of feet that raise the HEOS
Bar, for a more stable and attractive installation when used with this type
of TV.
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oHow to attach the feet
Attach the supplied feet if you need to raise the HEOS Bar over your TV
stand base.
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Front (Grille)
Contents Setup Use Troubleshooting Status LED Appendix
Setup
17

oIR repeater
Depending on your TV model or installation location, the remote control
receiver on the TV may be hidden by the HEOS Bar, preventing the
remote control from being used because the remote control signals cannot
reach the TV.
Remote control signal HEOS Bar has been received, will be re-sent from
the back of the HEOS Bar.
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Contents Setup Use Troubleshooting Status LED Appendix
18

Wall-Mounting
The HEOS Bar can be wall-mounted using the integrated keyhole mounts.
A mounting template can be found in the product carton. Using a level,
position and tape the template to the wall in the desired location. Install
hardware* using the template as a guide and then remove the mounting
template from the wall. Connect the audio and power cables prior to
mounting the HEOS Bar on the wall.
zConsult a person knowledgeable about your wall type to recommend suitable
hardware for hanging the speaker.
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NOTE
0To ensure safety, request a contractor perform the mounting work when mounting
onto a wall.
0In order to use the unit safely, do not place items on or hang items from the unit.
0Be sure to fix connection cables to the wall to ensure that cannot be pulled or
tripped over causing the unit to fall. Check that the unit is mounted safely after the
mounting work is complete. Recommend installing a safety wire (not included) at
the safety wiring hole on the bottom of the HEOS Bar in order to prevent injury to
the user and others or damage to property should the HEOS Bar fall for some
reason.
0Also, periodically check the safety of the unit and whether there is a possibility that
the unit may fall.
0Denon cannot accept any responsibility for damage, injury or accidents caused by
problems with the mounting location or mounting method.
Contents Setup Use Troubleshooting Status LED Appendix
19

Before using the remote control unit
The remote control unit has a built-in lithium battery.
Pull out the insulation sheet before use.
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oReplacing the battery
1. Pull the groove on the left side of the battery case at the bottom of
the reverse side of the remote control unit to the right.
2. In this state, pull the battery case downwards.
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3. Insert the lithium battery (CR2025) correctly into the battery
compartment as indicated.
4. Replace the battery case in the original position.
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NOTE
0When inserting the lithium battery, be sure to do so in the proper direction,
following the q and w marks in the battery compartment.
0If the battery should have a leakage, immediately replace and dispose of the
battery. In this case, there is a risk of burn when the liquid comes in contact
with skins or clothes, so a great care should be taken. If the liquid accidentally
comes in contact, wash with tap water and consult a doctor.
0Remove the battery from the remote control unit if it will not be in use for long
periods.
Contents Setup Use Troubleshooting Status LED Appendix
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