Depaepe Telecom UC802P User manual

1
ENTRY LEVEL HD IP PHONE
USER GUIDE
UC802(P)
Version:1.0.3.59
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]

Notices Information
1
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Notices Information
Safety cautions
ł To use the Phone follow the instructions in this manual.
ł To use the power adapter that delivered with the phone. Other power adapters may
damage the phone.
ł The phone is only for indoor use. And also avoid in high humidity, water and some
other liquids.
ł Do not use the phone during thunderstorms.
ł CE
ł FCC
Disposal of the phone
This symbol indicates that the product is classified as electrical or electronic
equipment and should not be disposed of with other commercial or household waste at
the end of its working life.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might
damage the surface or internal electronics of the phone

T
able of Content
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Table of Content
Notices Information.......................................................................................................1
Safety cautions...........................................................................................................1
Disposal of the phone...............................................................................................1
Cleaning........................................................................................................................1
Table of Content..............................................................................................................2
Getting Started................................................................................................................4
Packing List.................................................................................................................4
Phone Installation.......................................................................................................6
1.Attach the Foot stand............................................................................................6
2. Connect the Handset and optional Headset ........................................................6
3. Connect the Network and Power.........................................................................7
Initialization..................................................................................................................7
Getting Familiar with Your Phone ............................................................................10
Hardware Components Preview...........................................................................10
Icon Preview ..............................................................................................................13
Memory Key Function Overview..........................................................................14
Basic Features Configuration...................................................................................16
Web Login...................................................................................................................16
Administrator Password.........................................................................................17
Language....................................................................................................................18
Time and Date............................................................................................................19
Screen Saver..............................................................................................................22
Ring Tone....................................................................................................................23
Volume.........................................................................................................................24
Directory.....................................................................................................................26
Basic Call Features......................................................................................................29
Place a Call.................................................................................................................29
End a Call....................................................................................................................30
Receive a Call............................................................................................................30
Auto Answer ..............................................................................................................31
Call Hold......................................................................................................................32
Call Transfer...............................................................................................................33
Call Conference ........................................................................................................34
Call Forward...............................................................................................................36
Call Return..................................................................................................................39
Anonymous Call.......................................................................................................40
Reject Anonymous...................................................................................................40
Call Mute.....................................................................................................................41
DND..............................................................................................................................41
Key as Send...............................................................................................................42
No Key Entry Timeout.............................................................................................42
Keypad Lock..............................................................................................................43
Hot Line.......................................................................................................................44
2

3
T
able of Content
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Advanced Features......................................................................................................45
Voice Message...........................................................................................................45
Intercom......................................................................................................................46
Speed Dial ..................................................................................................................47
Direct Pickup.............................................................................................................48
Group Pickup.............................................................................................................49
BLF...............................................................................................................................49
Shared Line................................................................................................................51
Record.........................................................................................................................52
Call Park......................................................................................................................53
Paging..........................................................................................................................53
DTMF............................................................................................................................54
Prefix............................................................................................................................55
Upgrade...........................................................................................................................56
Factory Reset ............................................................................................................56
Upgrade.......................................................................................................................56
Troubleshooting............................................................................................................59
Why is the phone LCD screen blank?................................................................59
Why does the phone display "Network Unavailable"?..................................59
Why can’t I get a dial tone?...................................................................................59

Getting Started
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
The phone device
The footstand
Handset
4

Getting Started
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Headset cord
Power adapter
Ethernet cable
Quick installation reference
5

Getting Started
6
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Phone Installation
1.Attach the Foot stand
2. Connect the Handset and optional Headset

Getting Started
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
7

Getting Started
8
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
And then show “Initializing “during the initialization.
By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

Getting Familia
r
with
Y
ou
r
Phone
10
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Getting Familiar with Your Phone
Hardware Components Preview
Item Description
LCD screen To Presentation all information about the date& time, accounts,
soft keys, messages, calls and other some information.
Power Indicator LED To indicate the power status
Line key s
The phone supported up to 4 accounts
Steady green: idle interface, during a call..
Blink red: a call incoming
Soft keys Labels automatically to identity their context-sensitivefeatures.
Navigation keys
1. OK.
Up arrow key: To move up of the selection shows on the
screen.
Right arr ow key: T o move right of the selection
shows on the screen.

Getting Familia
r
with
Y
ou
r
Phone
11
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Left arrow key: To move left of the selection shows on the
screen.
Down arrow key: To move down of the selection shows on the
screen.
1. To return to idle screen.
2. To cancel the information or call on the screen
Mute key
1. To mute the voice during the call (green light).
2. To un-mute the call.
Memory Keys
To be configured as different function as:
Line
Speed Dial
BLF
BLF List
Voice mail
Direct Pickup
Group Pickup
Call Park
Intercom
DTMF
Prefix Hold
Conference
DND
Redial
Transfer
SMS
Hot -
desking Call
Return
Paging
Record
Shared Line
The LED lights status when set as Shared line:
Stay green: Idle
Stay red: Busy
Blinked green: Ring Back
Blinked red:A call incoming

Getting Familia
r
with
Y
ou
r
Phone
12
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
Speaker
Press this button to place a call in hands-free mode.
Vo l u me
To decrease the volume.
To increase the volume.
Alphanumeric keypad To enter the phone numbers, letters and so on.
Message To indicator the New message, and press to read.
Headse
t
T
o indicate that the
p
hone is o
r
not in He
a
dset
m
ode.

Getting Familia
r
with
Y
ou
r
Phone
13
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Icon Preview
Icon Description
Network
Registered succeed
Unregistered
Speakerphone mode
Handset mode
Headset mode
Mute
Forward
Do Not Disturb
Received calls
Dialed Calls
Missed calls
Forward calls

Getting Familia
r
with
Y
ou
r
Phone
14
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Memory Key Function Overview
Line
Speed Dial
BLF
BLF List
Voice M ail
Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Co nf e r ence
Forward
T r ansfer
Hold
DND
Redial

Getting Familia
r
with
Y
ou
r
Phone
15
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Call Return
Recor d
URL Record
Paging
Group Liste n i ng
Public Hold
Private Hold
Shared Line
URL

Basic Features Configuration
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and Volume…
Web Login
Get the IP address: Press Menu -> S tat us -> Information
Input the IPAddress in the web browser.
Input the user name (default is admin), password (default is admin).
Login successfully.
16

Basic Features Configuration
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not “5060”, then “SIP Server”
should be set as “SIPServer’s IP address: server port.”, for example,“192.168.0.122: 5090”.
Administrator Password
The password is mainly used for login the web interface or set the advanced settings through
phone interface.And the default password of the administratoris: admin
To change to password via Phone Interface
Press Menu
-> setting -> Advanced settings -> password (default admin)
-> Phone Setting
-> Set Password
Enter the current PWD (password), new password and confirm the new password.
Press save soft key or to save the new password.
To change to password via Web Interface
17

Basic Features Configuration
18
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Management -> Password
Fill the value
Click to save the configuration.
Note:
When you use the web interface:user name: admin password: admin(default)
Language
The default Phone interface language is English.
To change the language via Phone interface
Press Menu -> Setting -> Basic Settings -> Language.
Press or Save soft key to save the configuration.

Basic Features Configuration
19
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
To change the language via Web Interface
Setting
-> Preference -> We b Language
Select the necessary one.
Press to save the configuration.
Note:
All languages may not be available for selection. The available languages depend on the
language packs currently loaded to the IP phone.
Time and Date
The time and date show on the idle page, and it can be set and change by SNTP server
automatically or manual setting.
To configure the time and Date by SNTPsetting
To press Menu
-> Setting -> Basic setting -> Time & Date -> SNTP Settings
Press or , or info soft key to change the Time zone.
Fill the NTP server1, NTP Server2, and Daylight Saving.
Press or Save soft key to save the configuration.

Basic Features Configuration
20
SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France
Tel [phone] - Fax [phone] - [email protected]
Note:
Press ,all zone will show on the display, select the one you want and press save or
confirm key to save the configuration.
To configuretime and date manually
To press Menu
-> Setting -> Basic setting -> Time & Date -> Manual Settings
Press and or change the right time, or you can input the right time.
Press or Save soft key to save the configuration.
To configure the Time & Date Format
To press Menu
-> Setting -> Basic setting -> Time & Date Format
Press and or press Info to change between 12 Hour or 24 Hour.
Press and or press Info to change among Y-M-D(year-month-day),
M-D-Y(month-day-year), D-M-Y(day-month-year).
Press or Save soft key to save the configuration.
To configure the DHCP time
To press Menu
-> Setting -> Basic setting -> DHCP time
Press and or press Info to change between Disable and Enable.
Press or Save soft key to save the configuration.
To configurethe Time and Date by web interface
Login
Login name: admin, password: admin(default)
Network
-> Advanced -> NTP Server
Fill the value in the blank.