Polycom SoundStation IP 7000 User manual

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Polycom IP-7000 VoIP Phone Quick Reference Guide 1 / 4
Polycom IP-7000 VoIP Phone Quick Reference Guide
https://campus.barracuda.com/doc/45712751/
This article explains the basic operation of the Polycom IP-7000 VoIP device.
Soft Keys
The four buttons immediately below the LCD display are soft keys.
Each soft key performs the action displayed immediately above it.
Soft key behavior is context sensitive – the associated soft key action changes according to the
current phone state.
Place a Call
Enter the desired internal extension or external number, then press the (make call) button.
Last Number Redial
Press the (redial) button just to the left of the 7 key.
Call Hold
To place a call on hold, press the Hold soft key.
To resume the call, press the Resume soft key.
Call Transfer

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Attended Transfer
To transfer a call, press the Transfer soft key.
Enter the destination number, then press Send.
When the destination party answers, announce the caller, and press Transfer again to
complete the transfer. To abort the attended transfer operation, press Cancel.
Blind Transfer
To transfer a call, press the Blind soft key and enter the destination number.
Press the Dial button to connect the remote party to the destination and disconnect yourself
from the call.
Ad-Hoc Conference / 3 Way Calling
Place (or receive) a call.
To add another party to the call, press the (conference) button.
Enter the destination number or extension and press Dial.
When the destination party answers, press the conference button again.
All parties now join a 3-way call.
To place both parties on hold, press Split. You can speak with each party individually and end
the call.
Call Forwarding
To enable call forwarding, press the (menu) button and then select Features > Forward.
Select the type of forwarding to enable, then select a destination.
Press the Enable soft key.
The phone display indicates when call forwarding is enabled.
To disable call forwarding, press the (menu) button and then select Features > Forward.
Select the type of forwarding and then press Disable.
Ringer and Speaker Volume
To change the ringer volume, when the phone is idle, press the volume up and volume down
buttons at the right side of the keypad.
To change the volume of the speakerphone, during an active call, press the volume up and
volume down buttons.

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Mute/Unmute
During an active call, press the (mute) button to toggle mute on and off.
Special Characters
When entering a destination with alphanumerics or special characters, pause momentarily
between key presses. For example, when dialing **<ext> press *, pause for a moment,
press * again, then dial the extension.

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© Barracuda Networks Inc., 2019 The information contained within this document is confidential and proprietary to Barracuda Networks Inc. No
portion of this document may be copied, distributed, publicized or used for other than internal documentary purposes without the written consent of
an official representative of Barracuda Networks Inc. All specifications are subject to change without notice. Barracuda Networks Inc. assumes no
responsibility for any inaccuracies in this document. Barracuda Networks Inc. reserves the right to change, modify, transfer, or otherwise revise this
publication without notice.