dibea D500 Pro User manual

DSHAPE
EXCLUSIVE D SE IGN
Instruction Manual
Before using this product, please read the manual
carefully and keep it well so that you can check it at any
time in the future. Please fully understand the content
before the correct use.
D500 Pro
Suzhou Dibea Electrical Technology Co.,Ltd.
Company address: No. 20, Xingnan Road, Wuzhong District,
Suzhou City, Jiangsu Province
Official website:www.dibea.com
Email: [email protected]
B4Z6-E1021060
Robot Vacuum Cleaner

1
Contents Safety Instructions
Safety instruction
WARNING:
WARNING:
Product maintenance
Product composition
Product operation
Malfunction routine
Product parameters
Dust bin and filter screen cleaning
Basic safety precautions should always be observed when using an
electrical appliance, including the following to reduce the risk of fire,
electrical shock, or injury.
Children, mentally challenged people or people lack related experience
and knowledge are not allowed to use this product without special
guidance.
Do not use the product somewhere higher than the user in case it drops
off and hurts people.
Do not use the product in open areas without protective guard.
Read this manual carefully.
Keep this manual for further guidance.
Any operations oppose to the description in this user manual may
lead to injury to human or this product.
(1). Only authorized technicians can disassemble the product. Users are not allowed to disassemble or
repair the product.
(2). Only use the original battery and power adaptor of the product for charging. Using other unmatched
adaptor may cause electric shock, fire or product damage.
(3). Do not touch the power cord, plug or adaptor with wet hands.
(4). Do not use near curtains, wrapping materials, or any objects that may be winded in the drive wheels.
(5). Do not use this product near cigarette, lighter, match or any flammables.
(6). If the product needs cleaning, clean it after it is fully charged.
(7). Do not over-bend or put anything heavy or sharp onto the charging cord.
(8). Only use the product indoors. Do not use it outdoors.
(9). This product forbids over 10KG heavy pressure from article or human
(10). Do not use this product in wet or moist environment (e.g. bathroom)
(11). Before using , please remove all fragile items on the ground (such as glasses, lamps, etc.) and items
which can possibly entangle the side brush and block the suction port (such as cables, paper, curtains, etc.)
(12). Do not place this product where it is easy to drop off (tables, stairs, etc)
(13). Before charging, check whether adaptor and outlet are properly connected.
(14). To avoid tripping, inform all the people in the house when the product is working.
(15). When the dust bin is full, empty it before using. (once 1 week)
(16). Use this product in temperature from 0-40℃.
(17). Do not use this product in high-temperature environment.
(18). The battery must be removed from the product before it is scrapped.
(19). The battery should be disposed properly for safety after you change it.
(20). Do not use the product on long plush rugs or dark color floors
Use and cleaning of side brush
Sensor cleaning
Wheel cleaning
Charging pole piece cleaning
Suction port cleaning
Host and accessories
Host diagram
Charging base, dust bin and water tank
Remote controller
The effective method to extend battery life, battery removal and
replacement, quick operation instructions and use of the host key
Precautions
Battery charge
Host key display
Use of water tank
Remote control reservation setting
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PUSH
PUSH
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2
3
LR
Product Maintenance Product Maintenance
Dust bin and filter screen cleaning
Use and cleaning of side brush
Sensor cleaning
Installation of side brush
Disassembly of side brush
Cleaning of side brush
Notice:
After removing the dust bin, please check whether there is any foreign matter in the
suction port and clean it.
Open it from the flap "PUSH", take out the dust bin, open the door of the dust bin, and
dump the internal garbage.
Hold the small handle of the HEPA and pull out the HEPA.
Wash the dust bin and filter screen with water and pat the accumulated dust on the HEPA.
After cleaning, put the HEPA back into the dust bin in order.
Cover the door of the dust bin and put it into the host.
At the time of installing, it shall be noted that the side
brush should be consistent with the left (L) and right (R)
of the bottom shell, and the parts are marked with "L" and
"R". After one-to-one correspondence, press directly, and
it will be OK after hearing the tone of clasping.
At the time of disassembling, grasp the three brushes at
the same time and pull them up.
Check whether the side brush is damaged or has foreign
matter.
Clean the side brush with a cleaning tool or a piece of
duster cloth.
If crimping or deformation occurs, remove the side brush
and keep it in warm water for about 5s.
When the side brush is damaged and cannot be used,
please replace it in time.
Wipe the sensor with a cleaning tool or a piece of soft cloth, as the below figure show.
Cliff Sensor Collision Rod Light Filter Rear Window
Notice: If L and R are installed incorrectly, the machine will
shake when it runs.
It is recommended to clean the dust bin once a week.
It is recommended to wash the HEPA and filter screen once after using 15 - 30 days.
Before installation, please ensure that the filter screen and the HEPA are in a dry state.
Do not expose the filter screen and HEPA to the sun.
HEPA is a replaceable accessory.

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Host
Water tank
Charging base
Power adapter
Remote control
Manual
Side brush
HEPA
Mop cloth
Cleaning brush
Description Quantity Remarks
Product Maintenance Product Components
Wheel cleaning Host and accessories
Charging pole piece cleaning
Suction port cleaning
Clean or wipe the position shown as below figure with a cleaning tool or a piece of soft cloth.
Clean or wipe the position shown as below figure with a cleaning tool or a piece of soft cloth.
Clean or wipe the position shown as below
figure with a cleaning tool or a piece of
soft cloth.
Universal Wheel
Pull out the universal wheel upwards
and clean it up.
Bull Wheel
Host charging contact piece Charging contact piece of the
charging base
说明书
S/N

6 7
Key
Collision rod
light filter
Upper cover
Charge socket
Power switch
Universal wheel
Cliff sensor
Right side brush
Battery cover
Right wheel
Suction port
Small gear
Product Components Product Components
Host diagram Charging base
Dust bin
Water tank
Flap Collision rod
Indicator light
Wire-wrapping
plate
Charge socket
Window
Charging pole piece
Dust bin handle
Filter screen
Button
Water tank plug
Water tank
Button
Mop cloth
Dust bin
Dust bin door
HEPA
Dust bin
Door holder
base
Rear
window
Charging
pole piece
Cliff sensor
Left side brush
Battery cover
Left wheel

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Clock key
Reservation
Upper
Lower
Left
Right
ON / OFF key
Recharge key
Suction setting key
Focus cleaning key
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10
Turn (when cleaning) / back (when
recharging)
Enter the recharging mode / stop
(when recharging)
Press the button 2 seconds to close
the Voice Prompt
View / setting of time
Set up the cleaning reservation
Start cleaning / forward
Turn left
Turn right
Start / stop / wake up
Mute, routine and powerful
Enter the focus cleaning mode
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Remote control with
screen
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1
1m
2m
1
m
.
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Product Components Product Operation
Remote controller Precautions
Battery charge
S/N Key name Function
Notice: Please install the battery before use. Remove the battery if the remote control is not
used for a long time.
Before the host works, please refer to the following instructions to check the cleaning area
The power cord and other sundries scattered on
the ground may entangle or wrap the product. Be
sure to remove them before use.
Connect the adapter to the charging base.
Place the charging base: Place the charging base
flat against the wall. Do not place objects within
1m left and right and 2m front, and there shall not
be objects with strong reflective surfaces such as
mirrors.
The gap of less than 8cm under the bottom of
the household furniture may stick the product. If
cleaning is needed, please raise the furniture.
Please roll up the fringe of the carpet or make
the product work on the long-wool carpet.
Guardrails shall be placed at the edge of the
double floor to ensure the safe operation of the
product.
Charging preparation

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3
1、Remove the screws from the battery cover plate with a screwdriver.
2、Remove the battery cover and take out the battery.
3、Unplug the connector which connects the battery and the host.
4、Put the new battery into the battery jar.
5、Connect the battery to the connector of the host.
6、Put the battery cover back in its place.
7、 Lock the battery cover plate.
.
a
b
Product Operation Product Operation
Power connection.
After the charging base is powered on, the
indicator light shows "red".
Turn on the side power switch. "I" means power on
and "O" means power off.
It is recommended not to shut down the host after it
finishes working. Keep the host in the charging state
so that it can work better next time.
Put the host into the charging base, and pay
attention to align with the charging pole piece or
automatic recharging, as shown in figure a.
Or take the power adapter charging plug to directly
insert it into the host charging port, as shown in
figure b.
If the machine is being charged, the indicator light of the (START) key will flash.
If the charging is completed, the indicator light of the key START will turn green.
If the power is insufficient in standby mode, the indicator light of the (START) key will
turn red, and the machine will broadcast the voice "please charge". The machine will not
automatically look for a charging base for charging.
If the power is insufficient in working mode, the indicator light of the (START) key will turn
green, and the machine will broadcast the voice "please charge". The machine will not
automatically look for a charging base for charging.
Please charge the machine for 5 hours before use for the first time.
When the power is insufficient, please charge as soon as possible.
When the cleaning is finished or the power is too low, the machine will automatically start
looking for a charging base for charging.
If the machine is not used for a long time, please fully charge the battery and turn off the
power switch.
If the machine is not used for more than 3 months, please use the charger to charge it for 5
hours before use.
Before use, please put machine flat on the ground in the static state.
Turn on the power switch, short press START key of the host, making the machine enter the
automatic cleaning state.
After cleaning, the machine will look for the charging base automatically. If charging base is
found, the machine will enter the charging state; if not, the machine will enter standby state
or shutdown.
Short press (START) key under the dormant state to enter the standby state.
Short press (START) key under the standby state to enter the working state.
Short press (START) key under the working state to enter the standby state.
Long press (START) key for 5s under the standby state to enter the dormant state.
Do not install water tank and mop cloth when the
host is being charged.
For the first time, please fully charge it before use.
Open the host
Host charging
Notice:
Effective method to extend battery life
Battery removal and replacement
Quick operational guideline
Use of the host keys
Notice: Please do not use batteries that are not configured in this machine, otherwise the
machine will be damaged.

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Long press clock key ( ) till the hour area on the remote control
screen flashes.
The size of numbers can be set by the key , the current time can
be set through switching clock and minute by the key .
After adjusting time, press clock key ( ) to save the current setting.
After pressing the reservation key ( ), the hour area on the remote
control screen will flash.
The reservation time can be adjusted with the direction key ( ).
After adjusting the reservation time, press reservation key ( ) to
save, and the host will clean automatically every day according to
the reservation time.
Adjust the reservation time of remote control display to "00:00" and
cancel the reservation.
When setting the current time and reservation time, all operations
will have prompt tone to confirm. If there is no prompt tone, it
indicates that the setting is invalid.
When changing the battery of remote control, reset the current time
and reservation time.
The product is provided with water tank.
▲ Please do not use water tank on the carpet.
▲ During cleaning, please pay attention to fill water or clearance timely, and open the tank
plug during water filling.
▲ Please do not use water tank on the carpet.
▲ During initial use, the machine may work slowly when water comes out, but it is
normal. Please wet the mop cloth before mopping.
▲ When moving the machine, remove the water tank, and keep the machine horizontal.
▲ Please remove the water tank when the machine is not used, and discharge all water in
the tank.
Standby
Normal operation
Recharge
Recharge (when approaching)
Recharge (when aligning)
Charging
Charging complete
Fault
Yellow
Green
Yellow
Green
Blue
Yellow gradient
Green
Red
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▲Before setting the current time and reservation time, ensure the START key is in "yellow" and
the host is in the wakeup state. If the host is not woken up, please press START key or the start/
stop key ( ) of remote control to wake it up.
▲The function is only for the non-APP configuration version, since APP configuration version
can be reserved by mobile phone directly.
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3
Product Operation Product Operation
Host key display
Use of water tank
S/N Working state Color Remarks
Paste the mop cloth
Install the water tank
Time setting
Fixed-time reservation
Cancel the reservation time
Remove the water tank
Add water
Place the water tank upside down, sleeve
one end with a tiny pocket of the mop
cloth on the rectangular gear side of the
tank, and paste the mop cloth.
Put the machine flat, push it along with the
machine bottom until it is buckled in place
(don't overturn the machine or lift it to buckle
tank, preventing water flowing into the
machine), and start the machine for mopping.
For facilitating cleaning, the product has the "Reservation" function. Time setting and reservation
setting shall work with the instruction to the host through remote control. After successful
reservation, the host will clean automatically every day according to the setting time.
Put the machine flat, press inward the
buttons on both sides of the tank, and apply
backward force to remove the water tank.
Open the tank plug, pick up enough water
with a small container, and inject water into
the water storage box slowly.
Remote control reservation setting

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Turn on the power switch and press
"START" key to start the machine.
Unplug the power supply of direct
charging port and turn on the power
switch.
Malfunction Routine
When the machine is in the
charging state, press START key
or the Start/Stop key on remote
control; the machine will not
be separated from charging
base automatically or enter the
cleaning state.
The fan fails to work when
installing dust bin for cleaning
(the machine fails to absorb dust
or the wind power is reduced).
The machine has the action of
"Backward->rotate constantly" or
"rotate constantly" after startup.
The machine has the
"Backward>turning->action for
consecutive three times during
operation.
The machine has "Backward"
turning->action every 2 - 3s
when there are no obstacles.
The power switch of the machine
is not turned on.
The power supply is inserted in
direct charging port.
Dust bin is not installed. Install the dust bin .
Clean the dust bin
Clean the suction port
Contact with the customer
service personnel for
treatment.
The dust bin has too much dust.
The suction port is blocked with
foreign matters or hair.
The fan is abnormal.
The collision light filter has dust
or is abnormal. Wipe the dust
Shake the collision rod
Rotate the universal wheel by
hand and check whether it is
clamped, if yes, pull it out directly
for cleaning.
The cliff sensor has dust or is
abnormal.
The collision rod is clamped.
Fault of universal wheel
Malfunction routine
Error Possible cause Solution
15
Classification Item Specifications
Diameter
Height
Net weight
Voltage
Battery
Capacity of dust bin
Capacity of the water tank
Charging type
Charging time
Working time
295mm
75mm
2.2kg
14.8V
Li-ion 2200mAh
400ml
75ml
Automatic charging / manual charging
About 4 - 5 hours
About 90 - 110 minutes
Structural
Electronics
Functional
specifications
Product Specifications
Product specifications
The picture is for reference only, the product shall be in kind prevail and may be changed without
prior notice, and we reserve the right for product updating.