Digi 6330-MX User manual

Digi 6330-MX
LTE Router
User Guide

Revision history 90002314
Revision Date Decription
A January
2019
Initial release of Digi-branded version of the Digi 6330-MX LTE Router User
Guide.
Trademarks and copyright
Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United
States and other countries worldwide. All other trademarks mentioned in this document are the
property of their respective owners.
© 2019 Digi International Inc. All rights reserved.
Disclaimers
Information in this document is subject to change without notice and does not represent a
commitment on the part of Digi International. Digi provides this document “as is,” without warranty of
any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or
merchantability for a particular purpose. Digi may make improvements and/or changes in this manual
or in the product(s) and/or the program(s) described in this manual at any time.
Warranty
To view product warranty information, go to the following website:
www.digi.com/howtobuy/terms
Customer support
Gather support information: Before contacting Digi technical support for help, gather the following
information:
Product name and model
Product serial number (s)
Firmware version
Operating system/browser (if applicable)
Logs (from time of reported issue)
Trace (if possible)
Description of issue
Steps to reproduce
Contact Digi technical support: Digi offers multiple technical support plans and service packages.
Contact us at +1 952.912.3444 or visit us at www.digi.com/support.
Digi 6330-MX LTE Router User Guide 2

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Digi 6330-MX LTE Router User Guide 3

Contents
Welcome
Package contents 8
Exchanging power tips 9
Hardware features 10
Bottom of Digi 6330-MX 10
Front of Digi 6330-MX 11
Back of Digi 6330-MX 11
Plug-in LTE modem 12
Device status LEDs 13
LTE status indicators 13
Signal strength indicators 14
Signal bars explained 14
Initial setup
Site survey 17
Site survey troubleshooting 17
Physical installation 18
Connecting to the site network with local power 18
Connecting to the site network with remote power 18
Remote power trouble shooting 18
Network integration 19
Default settings 19
Configuring device 20
Network managed configuration 20
Local configuration 20
Local device management 21
Define a custom APN 21
Getting started with aView
About aView 23
Viewing and editing group configurations 23
Upgrading firmware 23
Using remote commands 24
Learning more 24
Digi 6330-MX LTE Router User Guide 4

Digi 6330-MX LTE Router User Guide 5
Dual-WAN configurations
About dual WAN configuration 26
Failover 26
Connectivity monitoring 26
Carrier Smart Select 27
Load balancing 27
Interface configuration
Changing the LAN subnet 30
Creating new interfaces 30
VLAN management 31
Configure LAN port as (VLAN) 31
Wi-Fi options
About Wi-Fi configuration 36
Client mode 36
Wi-Fi as WAN 36
Firewall settings
Port forwarding 39
Packet filtering 39
Virtual Router Redundancy Protocol (VRRP)
About VRRP 41
Configuring VRRP 41
Troubleshooting
Terminal on unit 43
Using Terminal on Unit link 44
Data usage estimates 45
AT command access 46
Resetting your device 47
Out-of-band SMS commands 47
Support report 48
Persistent system logs 48
LTE troubleshooting tree 50

Digi 6330-MX LTE Router User Guide 6
FAQs
Regulatory guide
End user license agreement
Accessing Admin CLI
Using the Terminal on a Unit link 61
Direct ssh access 62
Command breakdown 62
Antenna notes and solutions
Antenna terminology 64
Physical specifications 65
Antennas tested by Digi 66
Extra-small IoT paddle antennas 67
Large external MIMO antenna (outdoor rated) 68
Flat MIMO antenna #1 69
Flat MIMO antenna #2 70
Paddle extender 71

Welcome
Package contents 8
Exchanging power tips 9
Hardware features 10
Plug-in LTE modem 12
Device status LEDs 13
LTE status indicators 13
Signal strength indicators 14
Signal bars explained 14
Digi 6330-MX LTE Router User Guide 7

Welcome Package contents
Digi 6330-MX LTE Router User Guide 8
Package contents
Item
Descriptio
n
Digi 6330-
MX unit
Cellular
antennas
(2x)
Ethernet
cable
Power
supply

Welcome Exchanging power tips
Digi 6330-MX LTE Router User Guide 9
Item
Descriptio
n
Power-
over-
Ethernet
(PoE)
injector
Temporar
y battery
pack
Mounting
bracket
Mounting
accessorie
s
Exchanging power tips
The Digi 6330-MX may include four interchangeable plug tips that allow the Power Supply Unit (PSU)
to operate in most countries. The PSU comes with the United States style plug installed.
To change the plug tip:
1. While holding down the PUSH button, slide the current plug tip forward.
2. Pull off the attached plug tip.

Welcome Hardware features
Digi 6330-MX LTE Router User Guide 10
3. Slide the new tip down into place until it clicks.
Note For more information regarding power-tip compatibility with global deployments, visit
www.worldstandards.eu/electricity/plugs-and-sockets/.
Hardware features
Bottom of Digi 6330-MX
1. Power socket
2. PoE Ethernet port
3. LAN Ethernet port
4. WAN Ethernet port