Dimplex DIR Series User manual

7215590000R00
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this heater. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
Low Med Hi gh
on Sta ndby
Time r
1hr 2hr
Powe r/On
Model
DIR15A10GR
DIR18A10GR
DIR22A10GR
Dimplex DIR Series Indoor/
Outdoor Infrared Heaters

2 www.dimplex.com
Table of Contents
This manual covers installation
and maintenance. Read
carefully before attempting to
install, operate, or service the
Infrared heater.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.
WARNING: Procedures and
techniques which, if not carefully
followed, will expose the user to
the risk of re, serious injury, or
death.
Welcome & Congratulations .................3
IMPORTANT SAFETY INSTRUCTIONS ........4
Heater Installation .........................6
Wiring Instructions .........................9
Site Selection............................10
Installation ..............................12
Electrical Installation ......................14
Operating Instructions .....................16
Maintenance ............................19
Troubleshooting ..........................20
Warranty ...............................21

3
Low Med High
on Stand by
Timer
1hr 2hr
Power/ On
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an IR Heater
from Glen Dimplex Americas.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers for future reference.
Model and serial numbers can be found on the Model and Serial
Number Label of your heater.
Terminal box
Brackets for wall or ceiling mounting
Remote control
Nextrema™ Schott®
glass panel
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7539
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and
product serial number ready. (See above)

4 www.dimplex.com
IMPORTANT INSTRUCTIONS
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
①Read all instructions before
installing or using this heater.
② Use this heater only as
described in this manual. Any
other use not recommended by
the manufacturer may cause re,
electric shock, or injury to persons.
③ This heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. Keep
combustible materials, such as
furniture, pillows, bedding, papers,
clothes, and curtains at least 3.0
feet (0.9 m) from the front of the
heater and keep them away from
sides and rear restrictions.
④ Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever
the heater is left operating and
unattended.
⑤ Do not operate any heater after
it malfunctions. Disconnect power
at service panel and have heater
inspected by a reputable electrician
before reusing.
⑥ Do not operate any heater
with a damaged cord or after it
malfunctions, has been dropped or
damaged in any manner. Return
heater to authorized service facility
for examination or mechanical
adjustment or repair.
⑦ To disconnect heater, turn off
power to heater circuit at main
disconnect switch, and turn off
power to heater circuit at main
disconnect panel.
⑧ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage
the heater.
⑨ To prevent a possible re, do not
block air intakes or exhaust in any
manner.
⑩ A heater has hot and arcing or
sparking parts inside. Do not use
it in areas where gasoline, paint,
or ammable liquids are used or
stored.

5
IMPORTANT INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
⑫
Do not touch the heater during
operation as the body becomes hot
and could causes burns. Particular
attention has to be given where
children and vulnerable people are
present.
⑬
This appliance is not intended for
use by persons (including children)
with reduced physical, sensory
or mental capabilities, or lack of
experience and knowledge, unless
they have been given supervision
or instruction concerning use of the
appliance by a person responsible
for their safety.
⑭
Do not allow any cables,
furnishing, ammable materials or
other items come in contact with
any surface of the heater.
The heater must not be located
immediately below a socket-outlet.
The heater must not be located in
front of a socket-outlet. They should
be located outside the physical
footprint of the units to minimize
heat build-up behind the heater.
WARNING: The heater must
not be used if the glass panels are
damaged.
WARNING: Keep combustible
materials such as furniture, papers,
clothes and curtains at least 3 feet
(0.9m) from the front of the heater
and keep them away from the sides
and rear.
!NOTE: Changes or
modications not expressly
approved by the party responsible
for compliance could void user's
authority to operate the equipment.
SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE
⑪ SAVE THESE INSTRUCTIONS.
⑮

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Heater Installation
HOW TO OPERATE THE HEATER:
What's included with your Dimplex IR Heater
• IR Heater
• Operating and Installation Instructions
• One small box containing 2 sets of brackets and mounting hardware
• One remote controller
Figure 1
Technical Specication
Terminal box
Brackets for wall or ceiling mounting
Remote control
Nextrema ™ Schott ®:
glass panel
MODEL NAME DIR15A10GR DIR18A10GR DIR22A10GR
Voltage 120V~，60Hz 240V~，60Hz 240V~，60Hz
Rated power (Watts) 1500 1800 2200
Installation Wall-mounted
Ceiling-mounted
Wall-mounted
Ceiling-mounted Wall-mounted
Minimum Mounting Height 2.4M(7.9ft) 2.4M(7.9ft) 2.4M(7.9ft)
Electric protection class I I I
Outdoor rated yes yes yes
Unit dimensions
L x W x H (mm/in)
(without bracket)
902 x 170 x 78
35-1/2 x 6-3/4 x 3-1/8
902 x 170 x 78
35-1/2 x 6-3/4 x 3-1/8
902 x 170 x 78
35-1/2 x 6-3/4 x 3-1/8

7
Heater Installation
Before installation, read this
manual carefully and keep for
future reference.
The heater must be installed in
accordance with the manufacturer’s
installation instructions.
1. This equipment shall be installed
only by qualied personnel who
are familiar with the construction
and operation of the apparatus
and hazard involved.
WARNING: The heater is
tted with an electrical connection
box and should be connected as
a xed installation by a licensed
electrical professional. Wiring
procedures and connections should
be in accordance with the National
Electric Code (NEC) and local
codes.
RISK OF FIRE/
EXPLOSION
This heater should not be
used in potentially explosive
atmospheres. Do not use in
areas where gasoline, paint
or ammable liquids are used
or stored.
Installation minimum
clearances specied on the
heater nameplate and in the
owner's manual must be
followed.
2. Within USA, electrical installation
shall be made in accordance with
the National Electrical Code.
3. Within Canada, electrical
installation shall be made
according to the provisions of
section 62 of the Canadian
electrical code part 1.
4. Wiring procedures and
connections shall be in
accordance with the national and
local codes having jurisdiction.
CAUTION: Disconnect electric
power supply before working on
circuit wiring to prevent electric
shock.
CAUTION: When installing
outdoors we recommend the
heater is positioned where it will be
protected from exposure to extreme
weather such as snow and ice.
CAUTION: This heater must be
grounded.
CAUTION: Electrical connection
must have ground fault protection
(GFCI or GFI).
CAUTION: A circuit breaker is
required for proper installation, do
not load beyond 80% capacity.
CAUTION: High temperature,
risk of re, keep electrical cords,
drapery, furnishings, and other

8 www.dimplex.com
Heater Installation
combustibles at least 3 feet
(0.9 m) from the front of the heater
and away from the side and rear.
5. The heater is designed for
outdoor and indoor use and
should not be used for any
other purpose. Any other use
not recommended by the
manufacturer may cause re,
electric shock, or injury to
persons.
6. Before commencing installation
make sure the electrical supply
voltage is the same as that
shown on the rating plate of the
heater.
7. The heater must be mounted at
least 8 feet (2.4 M) above ground
level. For other clearance please
refer to the diagram included in
these instructions.
8. To reduce the risk of re, do not
store or use gasoline or other
ammable vapors and liquids in
the vicinity of the heater
9. The heater is not intended for
use in bathrooms, laundry areas
or similar indoor areas. Never
locate heater where it may fall
into a bathtub, pool, spa, or other
water container.
10. Do not install the heater directly
near a bathtub, shower or
swimming pool. Any switches
or controls must not be within
reach of a person in the
bathtub, shower or swimming
pool.
11. Ensure that the heater had been
securely fastened in its nal
mounting position.
12. The heater can be only installed
horizontally.
13. DO NOT install the heater
vertically. Failure to do this
may cause the heating element
within the tube to sag and
cause premature burnout.
14. There are no user-serviceable
parts inside the heater. Any
servicing other than regular
cleaning of the heater should
be performed by an authorized
service professional.
WARNING: The heater must
not be used if the glass panels
are damaged.
!NOTE: This heater comes with
a pair of stainless steel adjustable
angle mounting brackets.
The adjustable angle enables
the heater to be installed on
horizontal and inclined surfaces.

9
Wiring Instructions
WIRING INSTRUCTIONS:
DIR15A10GR is to be wired to a 120V circuit while DIR18A10GR and
DIR22A10GR are to be wired to a 240V circuit. These heaters must be
wired to the this circuit in such a way that the heater can be turned off
directly at the circuit breaker in the event of an emergency. Sample wiring
diagrams have been included below for quick reference.
Wall
Switch
Wall
Switch
Heater
Junction
Box
Heater
Junction
Box
Heater
Junction
Box
Heater
Junction
Box
120 V
Power
Supply
Breaker
Panel
120 V
Power
Supply
Breaker
Panel
240 V
Power
Supply
Breaker
Panel
240 V
Power
Supply
Breaker
Panel
240 V 15A
120 V 15A
L2
L1
G
L2
L1
G
L2
L1
GG
L2
L1
L2
L1L1
L2
Indoor Single Pole
120 V Switch
N (White)
L1 (Black)
GG
L1
N
L1 L1
G
G
L1 (Black)
N (White) N
L1
Use switch rated for outdoor
applications,
if applicable
Indoor Double Pole
240 V Switch
Use switch rated for outdoor
applications,
if applicable
Use GFCI breaker
for outdoor
installations
Use GFCI breaker
for outdoor
installations
Use GFCI breaker
for outdoor
installations
Wall
Switch
Wall
Switch
Heater
Junction
Box
Heater
Junction
Box
Heater
Junction
Box
Heater
Junction
Box
120 V
Power
Supply
Breaker
Panel
120 V
Power
Supply
Breaker
Panel
240 V
Power
Supply
Breaker
Panel
240 V
Power
Supply
Breaker
Panel
240 V 15A
120 V 15A
L2
L1
G
L2
L1
G
L2
L1
GG
L2
L1
L2
L1L1
L2
Indoor Single Pole
120 V Switch
N (White)
L1 (Black)
GG
L1
N
L1 L1
G
G
L1 (Black)
N (White) N
L1
Use switch rated for outdoor
applications,
if applicable
Indoor Double Pole
240 V Switch
Use switch rated for outdoor
applications,
if applicable
Use GFCI breaker
for outdoor
installations
Use GFCI breaker
for outdoor
installations
Use GFCI breaker
for outdoor
installations

10 www.dimplex.com
Site Selection
WARNING: The heater must
never be installed in the upwards or
inwards facing position, the heating
surface must always be positioned
to direct the heat in a downwards or
outwards direction.
WARNING: DO NOT install the
heater vertically. Failure to follow
these instructions can cause the
heating element within the tube to
sag and cause premature burnout.
Clearances
To ensure that all minimum
clearances are achieved please refer
to the diagrams on page 11.
SITE SELECTION:
Ceiling mounted (DIR15A10GR, DIR18A10GR).
WARNING: DIR22A10GR CANNOT be ceiling-mounted.
Inclined ceiling-mount
Horizontal ceiling-mount
Angled horizontal ceiling-mount
Correct Installation Incorrect Installation
WALL WALL
CEILING CEILING
WALL
CEILING