Dimplex DFG3033 User manual

Owner’s Manual
Model
DFG3033
To view the full line of Dimplex products, please visit
www.dimplex.com
7210600100R04
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.

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Table of Contents
Always use a qualied technician
or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are considered
important enough to
emphasize.
CAUTION: Procedures
and techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.
Welcome & Congratulations ...................3
Important Instructions .........................4
Fireplace Installation .........................7
Operation .................................10
Maintenance...............................16
Warranty .................................19
Replacement Parts List ......................22

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
S E R IAL No.
MODE L
MOD.

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
①Read all instructions before
using the electric replace.
②The heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
③Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the unit is left operating
and unattended.
④Always unplug the electric
replace when not in use.
⑤Do not operate any heater
after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reus-
ing.
⑥ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric fireplace has been
dropped or damaged in any man-
IMPORTANT INSTRUCTIONS
ner, contact Dimplex Technical
Service at 1-888-346-7539.
⑦Do not use outdoors.
⑧ The electric replace is not
intended for use in bathrooms,
laundry areas and similar indoor
locations. Never locate heater
where it may fall into a bathtub or
other water container.
⑨Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc
area and where it will not be
tripped over.
⑩To disconnect the unit, turn
the controls off, then remove the
plug from the outlet.
⑪Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑫ To prevent a possible re, do
not block air intake or exhaust in
any manner.
⑬All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where

5
SAVE THESE INSTRUCTIONS
gasoline, paint, or ammable
liquids are used or stored.
⑭Do not modify the electric
replace. Use it only as described
in this manual. Any other
use not recommended by the
manufacturer may cause re,
electric shock or injury to persons.
⑮ Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑯ Do not burn wood or other
materials in the electric replace.
⑰ Do not strike the replace
glass.
⑱ Always use a certied
electrician should new circuits or
outlets be required.
⑲Always use properly
grounded, fused and polarized
outlets.
⑳Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
㉑When transporting or storing
the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
IMPORTANT INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE

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IMPORTANT INSTRUCTIONS
CAUTION: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one of the
following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved by
the party responsible for compliance could
void the user's authority to operate this
equipment.
This device complies with Industry
Canada licence-exempt RSS standard(s).
Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
Under Industry Canada regulations, this
radio transmitter may only operate using
an antenna of a type and maximum (or
lesser) gain approved for the transmitter
by Industry Canada. To reduce potential
radio interference to other users, the
antenna type and its gain should be so
chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more
than that necessary for successful
communication.
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
!NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.

7
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gaso-
line or other ammable vapors or
liquids in the vicinity of the heater.
CAUTION: Clearance for air
circulation beneath the re-
place insert is provided by two
(2) rubber feet.
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area,
place a one-piece, solid, at
surface under the replace
insert. Ensure that both of the
insert’s feet rest securely on
this surface.
!NOTE: The dimensions of
the replace are 31 ½ in. (800
mm) wide x 22 ⅜ in. (568 mm)
high x 9 ⅛ in. (232 mm) deep.
The replace does not require
any additional venting.
Mantel Installation
Install the replace assembly into
the mantel (refer to mantel as-
sembly instructions).
!IMPORTANT: If not using
a Dimplex mantel, the replace
must be installed in an enclosure
with the following minimum inter-
Fireplace Installation
Figure 1
22 ¾”
(578 mm)
31 ¾”
(807 mm)
9 ½”
(241 mm)

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Fireplace Installation
Figure 2
Figure 3
nal/opening dimensions (Figure
1).
New Wall Construction
1. Mark the desired location on
the oor and store the re-
place in a safe, dry and dust
free location.
2. Use studs to frame an open-
ing of 31 ¾ in. (807 mm) wide
x 22 ¾ in. (578 mm) high x 9
½ in. (241 mm) deep.
Option #1 - The power cord can
be lead from behind the trim and
along the wall to an outlet near
the replace.
Option #2 - A new outlet can be
installed inside the new frame
construction. Plug the unit into a
15 Amp, 120 Volt outlet.
!NOTE 1: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not es-
sential in all cases. A dedicated
circuit will be required if, after in-
stallation, the circuit breaker trips
or fuse blows on a regular basis
when the heater is operating. Ad-
ditional appliances on the same
circuit may exceed the current
rating of the circuit breaker.
Option #3 - Hardwire
1. Wire a dedicated, properly
fused circuit with 120 Volt,
15 Amp rating. Allow up to
8 ft. (2.4 m) of service cable
for connecting power supply
to junction box on replace
when installing after nishing
wall.
CAUTION: Use two conduc-
tor, non-metallic sheath cable with
ground wire (three wires total) for
the incoming power supply on
replace inserts. Use appropriate
wire to meet local and national

9
Fireplace Installation
electrical codes for rated power
consumption.
2. Remove the outer jacket and
strip the individual conductor
from the end.
3. Loosen the screw securing
the junction box cover and
remove the cover.
4. Take the cables out from the
junction box, loosen the two
wire twist nuts and remove
the power cord (Figure 2).
5. Route the power supply wire
through the knockout on sup-
plied alternative junction box
cover and secure with a wire
clamp (not supplied) (Figure
3).
6. Connect the black wire (line)
from the unit to the line wire
from power supply (Figure 3).
Wiring
GROUND
LINE 120 V Power
Supply
(Breaker Panel)
NEUTRAL
LOGSET LED LIGHTS
7. Connect the white wire
(neutral) from the unit to the
neutral wire from power sup-
ply (Figure 3).
8. Connect the green wire
(ground) from the unit to the
ground wire from power sup-
ply (Figure 3).
9. Place all connectors inside
the unit and secure the junc-
tion box cover to unit. Ensure
that the cable clamp grips
only the jacket of service
cable.
Final Steps
Carefully pour and evenly distrib-
ute the supplied glass rock media
on the front tray of the rebox
(Figure 4). Once complete, hang
the front glass assembly on the
mounts of the rebox.

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Fireplace Installation
Figure 4
Front glass
Mounts
Hooks
Operation
WARNING: This electric
rebox must be properly installed
before it is used.
Manual Controls
The manual controls for the
replace are located in the upper
right hand corner (Figure 5).
A. Main On/Off Switch
Supplies power to the 3 Position
Manual Control Switch.
Figure 5
ABC
B. 3 Position Manual Control Switch
Remote (left position): The
unit is operated with the re-
mote control.
Flame (center position): The
ame effect is turned on.
Flame & Heat (right posi-
tion): The ame effect and
heater are turned on simulta-
neously. When the manual
control is in the Flame & Heat
position the heater does not
run on the remote operated
thermostat.
!NOTE: When the manual
control switch is in the Flame
or Flame & Heat positions, the
replace unit will not operate
with the remote control.