Dimplex DF3033ST User manual

Owner’s Manual
Model
DF3033ST
To view the full line of Dimplex products, please visit
www.dimplex.com
7209120100R08
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
For service questions, please call Dimplex at 1-888-346-7539.
For sales inquiries, please call Sylvane at 1-800-934-9194 or visit
sylvane.com.

2 www.dimplex.com
Table of Contents
Always use a qualied techni-
cian or service agency to repair
this replace.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.
WARNING: Procedures and
techniques which, if not care-
fully followed, will expose the
user to the risk of re, serious
injury, or death.
Welcome & Congratulations....................3
IMPORTANT INSTRUCTIONS ..................4
Fireplace Installation .........................7
Operation..................................10
Maintenance...............................15
Warranty .................................16
Replacement Parts List.......................19

3
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric
replace from Dimplex, the world leader in electric replaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in a
possible electric shock, re hazard and will void the warranty.
Please record your model and serial numbers below for future
reference: model and serial numbers can be found on the Model and
Serial Number Label of your replace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial
number ready. (See above)
S E R IAL No.
MODE L
MOD.

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When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
①Read all instructions before
using the electric replace.
②The heater is hot when in use.
To avoid burns, do not let bare
skin touch hot surfaces. The trim
around the heater outlet becomes
hot during heater operation.
③Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④Always unplug the electric
replace when not in use.
⑤Do not operate any heater
after it malfunctions. Disconnect
power at the service panel and
have the heater inspected by a
reputable electrician before reus-
ing.
⑥ Do not operate any unit with
a damaged cord or plug, or if the
heater has malfunctioned, or if
the electric replace has been
dropped or damaged in any man-
IMPORTANT INSTRUCTIONS
ner, contact Dimplex Technical
Service at 1-888-346-7539.
⑦Do not use outdoors.
⑧ The electric replace is not
intended for use in bathrooms,
laundry areas and similar indoor
locations. Never locate heater
where it may fall into a bathtub or
other water container.
⑨Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from traf-
c area and where it will not be
tripped over.
⑩To disconnect the unit, turn
the controls off, then remove the
plug from the outlet.
⑪Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑫ To prevent a possible re, do
not block air intake or exhaust in
any manner.
⑬All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.

5
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
⑭Do not modify the electric
replace. Use it only as described
in this manual. Any other use not
recommended by the manufactur-
er may cause re, electric shock
or injury to persons.
⑮Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑯ Do not burn wood or other
materials in the electric replace.
⑰ Do not strike the replace
glass.
⑱ Always use a certied electri-
cian should new circuits or outlets
be required.
⑲Always use properly ground-
ed, fused and polarized outlets.
⑳Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
㉑When transporting or storing
the unit and cord, keep in a dry
place, free from excessive vibra-
tion and store so as to avoid dam-
age.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE

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IMPORTANT INSTRUCTIONS
CAUTION: This equipment has been
tested and found to comply with the limits
for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio
or television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one of the
following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This device
may not cause harmful interference,
and (2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved by
the party responsible for compliance could
void the user's authority to operate this
equipment.
This device complies with Industry
Canada licence-exempt RSS standard(s).
Operation is subject to the following
two conditions: (1) this device may not
cause interference, and (2) this device
must accept any interference, including
interference that may cause undesired
operation of the device.
Under Industry Canada regulations, this
radio transmitter may only operate using
an antenna of a type and maximum (or
lesser) gain approved for the transmitter
by Industry Canada. To reduce potential
radio interference to other users, the
antenna type and its gain should be so
chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more
than that necessary for successful
communication.
WARNING: Remote control
contains small batteries. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
!NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.

7
Fireplace Installation
WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gaso-
line or other ammable vapors or
liquids in the vicinity of the heater.
CAUTION: Clearance for air
circulation beneath the re-
place insert is provided by two
(2) rubber feet.
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area, place
a one-piece, solid, at surface
under the replace. Ensure that
both of the feet rest securely on
this surface.
!NOTE: The dimensions of the
replace are 31 ½ in. (800
mm) wide x 22 ⅜ in. (568 mm)
high x 9 ⅛ in. (232 mm) deep.
The replace does not require
any additional venting.
Mantel Installation
Install the replace into the
mantel (refer to mantel assembly
instructions).
!IMPORTANT: If not using a
Dimplex mantel, the replace
must be installed in an enclosure
with the following minimum inter-
nal/opening dimensions (Figure
1).
Figure 1
22 ¾ in.
(578 mm)
31 ¾ in.
(807 mm)
9 ½ in.
(241 mm)

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Fireplace Installation
New Wall Construction
1. Mark the desired location on
the oor and store the re-
place in a safe, dry and dust
free location.
2. Use studs to frame an open-
ing of 31 ¾ in. (807 mm) wide
x 22 ¾ in. (578 mm) high x
9 ½ in. (241 mm) deep.
Option #1 - The power cord can
be lead from behind the trim
and along the wall to an outlet
near the replace.
Option #2 - A new outlet can be
installed inside the new frame
construction. Plug the unit di-
rectly into a 15 A, 120 V outlet.
!NOTE 1: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not es-
sential in all cases. A dedi-
cated circuit will be required
if, after installation, the circuit
breaker trips or fuse blows
on a regular basis when the
heater is operating. Additional
appliances on the same circuit
may exceed the current rating
of the circuit breaker.
Option #3 - Hardwire
1. Wire a dedicated, properly
fused circuit with 120 Volt,
15 Amp rating. Allow up to
8 ft. (2.4 m) of service cable
for connecting power supply
to junction box on replace
when installing after nishing
wall.
CAUTION: Use two conduc-
tor, non-metallic sheath cable
with ground wire (3 wires total)
for the incoming power supply on
replace inserts. Use appropriate
wire to meet local and national
electrical codes for rated power
Figure 2
Figure 3

9
Wiring
Fireplace Installation
consumption.
2. Remove the outer jacket and
strip the individual conductor
from the end.
3. Loosen the screw securing
the junction box cover and
remove the cover.
4. Take the cables out from the
junction box, loosen the two
wire nuts and remove the
power cord (Figure 2).
5. Route the power supply wire
through the knockout on sup-
plied alternative junction box
cover and secure with a wire
clamp (not supplied) (Figure
3).
6. Connect the black wire (line)
from the unit to the live from
power supply (Figure 3).
7. Connect the white wire
(neutral) from the unit to the
neutral from power supply
(Figure 3).
8. Connect the green wire
(ground) from the unit to the
ground wire from power sup-
ply (Figure 3).
9. Place all connectors inside
the unit and secure the junc-
tion box cover to unit. Ensure
that the cable clamp grips
only the jacket of service
cable.
GROUND
LINE 120 V Power
Supply
(Breaker Panel)
NEUTRAL
LOGSET LED LIGHTS

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Operation
WARNING: This electric
rebox must be properly installed
before it is used.
Manual Controls
The manual controls for the
replace are located in the upper
right hand corner (Figure 4).
A. On/Off Switch
Supplies power to the 3-Position
Switch.
B. 3-Position Switch
Remote (left position): The unit
is operated with the remote
control.
Flame (center position): The
ame effect is turned on.
Flame & Heat (right position):
The ame effect and heater
are turned on simultaneously.
When the manual control is
in the Flame & Heat position
the heater does not run on
Figure 4
ABC
the remote operated thermo-
stat.
!NOTE: When the 3-posi-
tion switch is in the Flame or
Flame & Heat positions, the
replace unit will not operate
with the remote control.
C. Initialization Button
Used to synchronize the remote
control with the replace.
!NOTE: The heater on your
replace may emit a slight,
harmless odor when rst used.
This odor is a normal condition
caused by the initial heating of
internal heater parts and will
not occur again.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic switch will turn the
heater off and it will not come
back on without being reset. The
temperature cutoff switch can be
reset by unplugging the unit, wait-
ing ve (5) minutes and plugging
the unit back in.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call Dim-
plex North America Limited at
1-888-346-7539 for technical

11
Operation
support. Please have your
model and serial number
ready when calling.
Remote Control
The remote control has a range
of approximately 50 feet (15.25
m), it does not have to be pointed
at the replace and can pass
through most obstacles (including
walls). It is supplied with 243 in-
dependent frequencies to prevent
interference with other units.
Battery Installation
1. Depress tab on the battery
cover on the back of the
remote control and remove
battery cover (Figure 5).
2. Install two (2) AAA batter-
ies into the remote control
(included).
3. Ensure child lock is in the “un-
locked” position (Figure 5).
Figure 5
Batteries
Child Lock
4. Replace the battery cover.
!NOTE: When the “BAT” sym-
bol is present on the remote
control it is recommended to
replace the batteries promptly,
to maintain full functionality
of the remote/replace. The
remote control has a battery
backup time of only several
hours.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area.
Initializing/Reprogramming
the Remote Control
1. Plug cord into 120 Volt wall
outlet.
2. Ensure the On/Off Switch
located in the switch box on
the replace in the upper right
hand corner is in the
ON
position (Figure 4A).
3. Set the 3 Position Manual
Control (Figure 4B) to the Re-
mote position (left position).
4. Press and hold the Initializa-
tion Button on the unit (Figure
4C).
5. While holding the Initializa-
tion Button, press the Flame/

12 www.dimplex.com
Operation
Heat On/Off button on the
remote control.
6. Release the Initialization But-
ton on the unit.
7. Press the Flame/Heat On/Off
button to turn the Flame/
Heat function on.
Frequency Interference
If the replace does not respond
properly to the remote control,
the remote operating frequency
may have to be reset. The remote
control can send another fre-
quency code to the remote control
receiver to eliminate interference.
1. Simultaneously press the
“Temperature Down” but-
ton and the “Flame Speed
Down” button on the remote
control (Figure 6).
2. “COD” will appear in place of
the sleep timer digits.
3. Release the “Temperature
Down” button and the “Flame
Speed Down” button.
4. Press the Initialization Button
on the unit (Figure 4C).
5. Press the Flame/Heat On/
Off Button button on the
remote.
Your remote will now have a dif-
Remote Control Functions
(All letter references are to Figure 6)
B. Set Temperature
Press Fbutton to turn re-
place on.
Press Hto raise thermostat.
Press Gto lower thermostat.
Press both Hand Gto change
°F to °C.
C. Dimmer
Press the Fbutton to turn
the Flame/Heat on.
Repeatedly press the Jor I
button to decrease or increase
the brightness of the upper
lights.
D. Flame Speed
Press the Fbutton to turn
the Flame/Heat on.
Press the Lbutton to increase
the speed of the ame.
Press the Kto decrease the
speed of the ame.
E. Sleep Timer
The Sleep Timer automatically
shuts off the replace after a
preset time (from 30 minutes
ferent frequency communicating
with the replace.

13
Operation
Figure 6 - Remote Control Functions
A. Room Temperature
B. Set Temperature
C. Dimmer
D. Flame Speed Control
E. Sleep Timer
F. Flame & Heat On/Off
G. Temperature Down
H. Temperature Up
I. Dimmer Down
J. Dimmer Up
K. Flame Speed Down
L. Flame Speed Up
M. Sleep Timer Down
N. Sleep Timer Up
K
J
L
I
B
E
A
D
GC
NM
H
F
to 8 hours).
Press the Fbutton to turn
the replace on.
To set the sleep timer press
the Nbutton.
Set the timer from 30 minutes
through 8 hours. The replace
will automatically turn off when
the sleep timer reaches zero
(0) minutes.
The Sleep Timer can be can-
celled at any time by pressing
the Mbutton repeatedly until
the sleep timer displays noth-
ing.
F. Flame & Heat On/Off Button
Press the Fbutton to turn
the Flame/Heat function on.
When Bis higher then Athe
heat will come on. To turn the
heat off, lower the Bso that
it’s setting is lower then the A.
The default temperature set-
ting is 72°F (22°C).
!NOTE: When using the re-
mote control the heater runs
on a thermostat. Press the H
or Gbuttons to adjust the set
temperature. Once the desired
set temperature is reached the
heater will turn off. The heater
will cycle on and off to main-

14 www.dimplex.com
Operation
Figure 7
Unlocked Locked
Child Lock Tab
tain the desired set tempera-
ture.
Disable Heat
If desired, depending on the sea-
son, the heater on the unit can be
disabled. The unit will operate in
the same fashion, with remainder
of the controls.
To Disable - Press Mand Hat
the same time. The tempera-
ture setting on the remote will
no longer be visible.
!NOTE: The heat will not work
in manual controls either.
To Enable - Press Iand Kat the
same time. The temperature
setting will now be visible
again.
Child Lock (Figure 7)
1. Depress tab on the battery
cover on the back of the re-
mote control and remove the
battery cover (Figure 5).
2. Move Child Lock tab to
the right to lock the remote
control.
3. Move Child Lock tab back to
the left to unlock the remote
control.
4. Replace the battery cover.
!NOTE: To temporarily unlock
the remote control press (in order)
Gthen Hthen I.
When the remote control’s back-
light is illuminated the Child Lock
is bypassed. When the backlight
is off the Child Lock is re-activat-
ed.

15
Maintenance
WARNING: Disconnect power
before attempting any main-
tenance or cleaning to reduce
the risk of re, electric shock
or damage to persons.
!NOTE: The replace should
not be operated with an accumu-
lation of dust or dirt on or in the
unit, as this can cause a build up
of heat and eventual damage. For
this reason the heater must be
inspected regularly, depending
upon conditions and at least at
yearly intervals.
Glass Cleaning
The glass is cleaned in the factory
during the assembly operation.
During shipment, installation,
handling, etc., the glass may col-
lect dust particles; these can be
removed by dusting lightly with a
clean dry cloth.
To remove ngerprints or other
marks, the glass can be cleaned
with a damp cloth. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
glass surface.
Fireplace Surface Cleaning
Use a cloth dampened with warm
water only to clean painted sur-
faces of the electric replace. Do
not use abrasive cleaners.

16 www.dimplex.com
Products to which this limited warranty
applies
This limited warranty applies to the fol-
lowing model of your newly purchased
Dimplex electric replace DF3033ST and
to newly purchased Dimplex replace
surrounds (mantels) and trims. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited war-
ranty
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold AS
IS without warranty or condition of any kind
(including, without limitation, any implied
warranties or conditions of merchant-
ability or tness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than replace surrounds
(mantels) and trims, covered by this limited
warranty have been tested and inspected
prior to shipment. Subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in material
and workmanship for a period of 5 years
from the date of the rst purchase of such
products as follows: (a) a repair or replace-
ment warranty on defective products or
parts, including in-home services, for the
rst 1 year following the date of rst pur-
chase; and (b) thereafter, a replacement of
parts warranty on defective products and
parts (with no in-home services) for the 4
year period commencing on the second
anniversary of rst purchase and ending
on the fth anniversary of the date of rst
purchase.
Dimplex replace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to ship-
ment and, subject to the provisions of this
warranty, Dimplex warrants such products
to be free from defects in material and
workmanship for a period of 1 year from
the date of rst purchase of such products.
Warranty services do not include in-home
services.
The above section is a summary only of
your warranty rights. Please review the
remaining provisions of this warranty
for your specic rights.
The limited 5 year warranty period for
products other than replace surrounds
(mantels) and trims and the limited 1 year
warranty period for replace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (ex-
cept by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or op-
eration with an incorrect power source.
What you must do to get service under this
limited warranty
Defects must be brought to the attention of
Warranty

17
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX (1-888-346-
7539), or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please have
proof of purchase, catalogue/model and
serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Dimplex will do in the event of a
defect:
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during (i)
the 5 year limited warranty period for prod-
ucts other than replace surrounds (man-
tels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Limited warranty service will be
performed solely by dealers or service
agents of Dimplex authorized to provide
limited warranty services.
• For products (other than surrounds
(mantels) and trims) for the period
ending at midnight on the rst anni-
versary of the date of rst purchase,
Dimplex will in its sole discretion either
repair or replace such defective product
or part without charge. If Dimplex is
unable to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Dimplex may, in lieu of
repair or replacement, choose to refund
the purchase price for such product
or part. This limited warranty entitles
the purchaser to on-site or in-home
warranty services. Accordingly, Dimplex
will be responsible for all labour and
transportation costs associated with the
repair or replacement of the product
or part except as follows: (i) charges
may be levied for travel costs incurred
to travel to the purchaser’s site where
the product is located if the purchaser’s
site is beyond 30 miles (48 km) from
the closest service depot of Dimplex’s
dealer or service agent; and (ii) the
purchaser is solely responsible for
providing clear access to all serviceable
parts of the product.
• For products (other than surrounds
(mantels) and trims) for the period
commencing at 12:01 a.m. on the day
after the rst anniversary of the rst
purchase and ending at midnight on
the fth anniversary of the date of
rst purchase, this limited warranty
entitles the purchaser to replacement
parts only without charge. If Dimplex
is unable to replace such part, or
if replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of replacement,
choose to refund the purchase price
for such part. The purchaser shall not
be entitled to on-site or in-home war-
ranty services. The purchaser shall be
responsible for all expenses incurred
for the removal of the part and installa-
tion of the replacement part including,
without limitation, all shipping costs and
transportation costs to and from the
authorized dealer’s or service agent’s
place of business and all labour costs.
Such costs shall not be the responsibil-
ity of Dimplex.
• For surrounds (mantels) and trims
for the period ending at midnight on
the rst anniversary of the date of
rst purchase, Dimplex will in its sole
discretion either repair or replace such
defective surrounds (mantels) and trims
or part thereof without charge. If Dim-
plex is unable to repair or replace such
product or part, or if repair or replace-
ment is not commercially practicable or
cannot be timely made, Dimplex may,
in lieu of repair or replacement, choose
to refund the purchase price for such
product or part. The purchaser shall
not be entitled to on-site or in-house
services. The purchaser is responsible
Warranty

18 www.dimplex.com
Warranty
for all expenses incurred for repair or
replacement of such product or part
including, without limitation, all shipping
costs and transportation costs to and
from the authorized dealer’s or service
agent’s business and all labour costs.
Such costs shall not be the responsibil-
ity of Dimplex.
• On-site or in-home services not
provided under this warranty may be
performed at the purchaser’s specic
request and expense at Dimplex’s then-
current rates for such services.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR
IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF DIMPLEX
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSSES, COSTS
OR DAMAGES, OR IF SUCH LOSSES,
COSTS, OR DAMAGES ARE FORESEE-
ABLE. IN NO EVENT WILL DIMPLEX,
OR ITS OFFICERS, DIRECTORS, OR
AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT
EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you spe-
cic legal rights, and you may also have
other rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for the
Sale of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.

19
© 2013 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
Log Set .......................................... 0439070100RP
Flicker Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000240200KIT
Heater Assembly (with cutout) ........................ 2000330200RP
On/Off Switch ..................................... 2800070200RP
Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100040300RP
Upper LED Light ................................... 3001160100RP
Lower LED Light ................................... 3001210100RP
LED Driver Board .................................. 3001200100RP
Partially Reective Glass............................. 5900910100RP
Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1015270159RP
Remote Control ................................... 3001070100RP
Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3001200100RP
Remote Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3000300300RP
Flicker Rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5901250100RP
Replacement Parts List
For service questions, please call Dimplex at 1-888-346-7539.
For sales inquiries, please call Sylvane at 1-800-934-9194 or visit
sylvane.com.