Dimplex PF2325CG User manual

Owner's Manual
Model
PF2325
PF3033
690932XXXX
7213450100R08
IMPORTANT SAFETY INFORMATION: Always read this manual rst before
attempting to install or use this replace. For your safety, always comply with
all warnings and safety instructions contained in this manual to prevent person-
al injury or property damage.
To view the full line of Dimplex products, please visit www.dimplex.com

2 www.dimplex.com
Table of Contents
Always use a qualied technician or
service agency to repair this replace.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to the
equipment.
WARNING: Procedures and
techniques which, if not carefully
followed, will expose the user to
the risk of re, serious injury, or
death.
Welcome & Congratulations ..................3
IMPORTANT INSTRUCTIONS .................4
Fireplace Installation ........................6
Operation ................................10
Maintenance .............................15
Warranty .................................16
Replacement Parts .........................18

3
Welcome & Congratulations
Model and Serial
Number Label
Thank you and congratulations for purchasing an electric replace from
Dimplex. Please use our convenient online registration page to record
your model and serial numbers for future reference at
www.dimplex.com/register
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX (1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial number
ready or register your product online before calling (See above)
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.

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When using electrical appliances,
basic precautions should always be
followed to reduce the risk of fire,
electric shock, and injury to persons,
including the following:
① Read all instructions before using
this appliance.
② The heater is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation.
③ Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
④ Always unplug the fireplace when
not in use.
⑤ Do not operate any heater after it
malfunctions. Disconnect power at
the service panel and have the unit
inspected by a reputable electrician
before reusing.
⑥ Do not operate any unit with a
damaged cord or plug, or if the heater
has malfunctioned, or if the electric
replace has been dropped or dam-
aged in any manner, contact Dimplex
Technical Service at 1-888-346-7539.
⑦ Do not use outdoors.
⑧ Do not run the cord under carpet-
ing. Do not cover cord with throw
rugs, runners or the like. Arrange
IMPORTANT INSTRUCTIONS
cord away from trafc area and where
it will not be tripped over.
⑨ To disconnect the unit, turn the
controls off, then remove the plug
from the outlet.
⑩ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage to
the heater.
⑪ To prevent a possible re, do not
block air intake or exhaust in any
manner.
⑫ All electrical heaters have hot and
arcing or sparking parts inside. Do
not use in areas where gasoline,
paint, or ammable liquids are used
or stored.
⑬ Do not modify the replace. Use it
only as described in this manual. Any
other use not recommended by the
manufacturer may cause re, electric
shock or injury to persons.
⑭To reduce the risk of electric
shock, this appliance has a polar-
ized plug (one blade is wider than the
other). This plug will t in a polarized
outlet only one way. If the plug does
not t fully in the outlet, reverse the
plug. If it still does not t, contact
a qualied electrician to install the
proper outlet. Do not change the plug
in any way.

5
SAVE THESE INSTRUCTIONS
⑮ Always plug heaters directly
into a wall outlet/receptacle.
Never use with an extension cord
or relocatable power tap (outlet/
power strip).
⑯ Do not burn wood or other materi-
als in the electric replace.
⑰ Do not strike the replace glass.
⑱ Always use a certied electrician
should new circuits or outlets be
required.
⑲ Always use properly grounded,
fused and polarized outlets.
⑳ Disconnect all power supply before
performing any cleaning, mainte-
nance or relocation of the unit.
㉑ When transporting or storing the
unit and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
WARNING: Remote control
contains a small battery. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types - may
explode or leak causing injury.
!NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could void
user's authority to operate the equip-
ment.
CAUTION: Connect to a prop-
erly grounded outlet only, see
Grounding Instructions.
IMPORTANT INSTRUCTIONS
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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WARNING: Ensure the power
cord is not installed so that it is
pinched or against a sharp edge
and ensure that the power cord is
stored or secured to avoid tripping
or snagging to reduce the risk
of re, electric shock or injury to
persons.
WARNING: Construction
and electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
WARNING: Do not attempt
to wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: To reduce the risk
of re, do not store or use gaso-
line or other ammable vapors or
liquids in the vicinity of the heater.
Fireplace Installation
Grounding Instructions
This product must be grounded.
If it should malfunction or break-
down, grounding provides a path
of least resistance for electric
current to reduce the risk of
electric shock. This product is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropri-
ate outlet that is properly installed
and grounded in accordance with
all local codes and ordinances.
DANGER: Improper connec-
tion of the equipment-grounding
conductor can result in a risk
of electric shock. Check with a
qualied electrician or serviceman
if you are in doubt as to whether
the product is properly grounded.
Do not modify the plug provided
with the product – if it will not t
the outlet, have a proper outlet
installed by a qualied electrician.
This product is for use on a
nominal 120-volt circuit and has
a grounding plug that looks like
the plug in Figure 1. Make sure
that the product is connected to
an outlet having the same con-
guration as the plug. No adapter
should be used with this product.
CAUTION: Clearance for air
Figure 1

7
A
B
C
circulation beneath the re-
place insert is provided by 4
felt feet.
Do not install the replace
insert directly on carpet or
similar surfaces which may
restrict air circulation.
CAUTION: If installing the
replace in a carpeted area, place
a one-piece, solid, at surface un-
der the replace. Ensure that all
feet rest securely on this surface.
!NOTE: The dimensions of the
rebox are:
Width Height Depth
PF2325 24.1in.
(612mm)
18.1in.
(459mm)
8.9in.
(225mm)
PF3033 31.3in.
(796mm)
22.5in.
(573mm)
8.9in.
(226mm)
Mantel Installation
Install the replace into the
mantel (refer to mantel assembly
instructions).
!IMPORTANT: Install the man-
tel so that it is a minimum of ⅜ in.
(10 mm) off of the wall to ensure
adequate air ow.
!IMPORTANT: If not using a
Dimplex mantel, the replace
must be installed in an enclosure
with the following minimum inter-
nal/opening dimensions - Figure 2.
Custom Mantel Construction
1. Frame an opening of, see
dimensions in Figure 2:
!NOTE: On elevated instal-
lations, the bottom edge and ½
in. (13 mm) up either side will
be easily visible after installa-
tion (Figure 2). This area should
be nished in a manner that is
visually appealing and does not
restrict air ow to the unit.
Figure 2
Fireplace Installation
A B C
PF2325 25.0in.
(635mm)
18.5in.
(470mm)
10.0in.
(254mm)
PF3033 32.1in.
(816mm)
22.8in.
(579mm)
10.0in.
(254mm)
!NOTE: The replace needs to be
installed to ensure 35 in2 (226 cm2) of
intake air, into the back of the unit, on
a continuous basis.

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Fireplace Installation
Option #1 - The power cord can
be lead from behind the trim
and along the wall to an outlet
near the replace.
Option #2 - A new outlet can be
installed inside the new frame
construction. Plug the unit into
a 15 Amp/120 Volt outlet.
!NOTE: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not es-
sential in all cases. A dedi-
cated circuit will be required
if, after installation, the circuit
breaker trips or fuse blows
on a regular basis when the
heater is operating. Additional
appliances on the same circuit
may exceed the current rating
of the circuit breaker.
Bathroom Installation
This rebox must be protected by
a GFI receptacle or circuit. If a
receptacle is used it must be readily
accessible.
To prevent electrical shock this unit
is an electrical appliance that is not
watertight and must be installed as to
prevent water from entering the unit.
This unit must be installed away from
showers, tubs, etc. Never locate re-
place where it may fall into a bathtub
or other water containers.
Figure 3
Front glass
Mounts
Hooks
Media Installation
Depending on the model, the media
may come installed in the unit or
packaged seperately.
Installed Media
• No additional steps are required.
Media Seperately Packaged
1. Remove the front glass by lifting
the 2 hooks off of the 2 mounts
on the rebox.
2. Place the large media in the
Media Tray in the center at the
back (for optimum media effect),
then carefully pour and evenly
distribute the smaller media into
the Media Tray.
3. Replace the front glass.

9
Wiring Diagram
L
G
GESTURE
ASSY
MAIN BOARD
NTC
TOP LIGHT ASSY
FLAME LED LIGHT ASSEMBLY (1W)
TOP LIGHT ASSY
FLICKER MOTOR
HEATER ASSEMBLY
MEDIA LED LIGHT ASSEMBLY
LOGSET JUNCTION BOARD
THERMAL
CUT OUT
OR
POWER SUPPLY
RELAY BOARD
OR
OR
FLAME BED LED ASSEMBLY (RGB)
Fireplace Installation

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Operation
General Operation
WARNING: This electric rebox
must be properly installed before it is
used.
This rebox operates with
Comfort$aver
TM
technology, which au-
tomatically adjusts the fan speed and
heater wattage to safely and precisely
match the requirements of the room
based on the thermostat setting. The
heater operates such that once the
room reaches the set point, the fan
and heater will continuously run at a
low level, to maintain the desired room
temperature. If the temperature in the
room rises signicantly, i.e. sun coming
through a window or a central furnace
turns on, the heater and fan will turn
off and periodically turn back on to cir-
culate the air around the unit, until the
room temperature drops and requires
the heater to be constantly on again.
!
NOTE: The unit is designed so that
the fan will run continuously while the
heater is on.
!
NOTE: The element retains heat
after shutdown, there is a built in cool
down period of 1 minute before the
fan shuts off completely.
gWaveTM Controls
The replace can be operated by a
simple "wave" in-front of the unit. By
waving your hand vertically approxi-
mately 4 in. (102 mm) in-front of the
gWaveTM sensor in the upper right hand
corner of the unit, the unit and different
control functions can be activated. This
is also indicated by the LED light turn-
ing green.
There is a Gesture On/Off button
located below the LED pilot light
which can be used to turn this feature
On or Off (a more detailed description
is located below with the individual
feature options). It is recommended
that a straightened paperclip be used
to press the button through the small
hole. When the gWaveTM controls are
turned off, the green light will ash
4 times before turning off and it will
remain solid green when the gWaveTM
controls are active.
!
NOTE: The unit is programmed to
have a built in demonstration mode to
exhibit all of the functions of the unit in
a 95 second period of time. This can be
activated by holding your hand infront
of the gWaveTM sensor for 7 seconds.
When the unit has gone through the
demonstration mode once it will return
to the previous operation.
Remote Operation
The replace is supplied with an IR
multifunction remote control.
!NOTE: To operate correctly,
the remote control must be pointed
towards the front of the unit.
Controls
1. Standby: Turns unit On or Off.
→ Activated by pressing the cor-
responding button on the remote