DirecTV Wireless Genie Mini Technical Document

We’re committed to bringing you the best in video entertainment every day. Your replacement
receiver is enclosed. Here’s how to connect and activate your new receiver, plus how to return your
non-working equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
1CONNECT YOUR REPLACEMENT GENIE MINI
·Carefully stack your replacement receiver on top of your non-working receiver.
·Check if your TV is high definition (HD) or standard definition (SD).
For HD: Use an HDMI cable and plug one end of the cable into the HDMI port on the receiver and
the other into the HDMI port on your TV.
For SD: Use a 10-pin mini-DIN cable and plug the black 10-pin connector into the A/V out port
on the back of your receiver and the other end(s) of the cable(s) into the corresponding colored
input ports on the back of your TV.
·Transfer one connection at a time from the non-working receiver to the replacement receiver,
except for the power cord. Need help? Go to directv.com/equipmentinstall.
·Plug the power cord into the replacement receiver, then into a power outlet. If the receiver
doesn’t automatically power up, press the POWER button.
·Turn on your TV. The CONNECTING TO VIDEO BRIDGE screen will appear.
2RESET YOUR REMOTE
·On the remote, press and hold MUTE and SELECT.
·The GREEN LED will blink twice.
·Press 9-8-7 on your remote.
·The GREEN LED will blink four times if successful.
3SETUP
Go to the Genie®HD DVR to begin setup.
·On the remote, press MENU, select SETTINGS, then WHOLE-HOME. Select MANAGE CLIENTS
and then ADD CLIENTS.
·Note the PIN that displays on the screen—you will need to enter the PIN on your
Genie Mini at its location.
Keeping the Genie on the ADD A CLIENT screen, go to the location where you have
Genie Minis.
When back at the Wireless Genie Mini location:
·Wait two minutes until the CONNECT NOW label is active.
·Verify that the Wireless Signal Strength icon displays three (3) green bars. (For troubleshooting,
go to directv.com/wirelessgeniemini)
1
Connect
2
Reset
3
Setup
4
Activate
5
Program
6
Return
Wireless Genie Mini M
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS
(Continued on back)
Instructions can be found online at
directv.com/equipmentinstall or
by scanning the QR code.
Remote
Reset
2
10-pin single
end connects
to the receiver
HDMI
HDMI
Black component
cables are for video
Gray component
cables are for audio
Colored cable ends
connect to the TV
1
NETWORK
DOLBY
DIGITALIMAX
Wireless Genie Mini
Connecting to Video Bridge
Video Bridge Survey Mode should be active before attempting
to connect.
Video Bridge Survey Mode:
Wireless Signal Strength:
Signal Quality:
Inactive
Waiting
Connect Now
Setup Instructions
For HD
For SD

·Select CONNECT NOW and wait for the countdown to complete.
·Using your remote control, enter the PIN you noted in step 3 on the ENTER PIN screen.
·Select REPLACE A LOCATION, choose the Client you want to remove and select REPLACE.
·Select YES, REPLACE to confirm your choice.
Note: The new Wireless Genie
®
Mini may display a flashing red LED and the screen may flash gray
intermittently during this setup step.
Return to the Genie®HD DVR.
·Select DONE on the ADD A CLIENT screen.
If the Wireless Genie Mini displays the Enter PIN screen again after the 2-minute countdown, please
call 800.531.5000 to complete your activation.
4ACTIVATE YOUR REPLACEMENT GENIE MINI
Go to directv.com/activate and sign in, then follow the instructions, OR
Call 800.388.6597 for our automated activation line.
5PROGRAM YOUR REMOTE CONTROL
If you are prompted to program your remote control, follow the on-screen instructions or go to
directv.com/programremote
6 RETURN YOUR NONWORKING RECEIVER
For the fastest return method:
·Take your equipment directly to your nearest FedEx®Office Print & Ship Center or The UPS Store®
location. No need to pack anything—just bring your equipment in a sturdy bag or open box along
with your 9-digit account number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment such
as DVD players. If for any reason you removed the access card from the receiver, be sure to
return it in the package as well.
·Your equipment will be scanned, packed, labeled, and returned to DIRECTV. Once your equipment
is scanned, your return will immediately be noted on your account.
·Or, you can pack the equipment yourself. Just use the box your replacement receiver came in,
or another suitable box, and use the supplied return shipping label. (Remember to keep the
bottom portion of the label for your records.) Then, drop off the box at your local Post Office™or
FedEx®Office Print & Ship Center location. (You can track both on fedex.com.) Your return will be
noted on your account when we receive it, which could take up to 2 weeks.
IMPORTANT INFORMATION
We must receive your non-working receiver within 21 days of your replacement order date to
avoid non-return fees. Non-return fees are based on type of receiver: DVR ($135), HD ($45),
HD DVR ($135), Genie®HD DVR ($135), Genie Mini ($45), Wireless Video Bridge ($45), or
Genie Lite™($45).
For more information, go to directv.com/support
ATT.210001274-3
Find the closest locations:
FedEx®Office Print & Ship Center
go to fedex.com/attreturns or
call 800.463.3339
OR
The UPS Store®go to
theupsstore.com or call
800.789.4623
©2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property
of their respective owners.
Wireless Genie Mini M
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS
Enter PIN
Enter PIN
Enter the PIN currently displayed on your server.
PIN
3
Replace a Location
Select whether you would like to add a new location or replace an
existing location.
Create a New Location
Add a New Location
Replace a Location