DirecTV Genie Mini Technical Document

We’re committed to bringing you the best in video entertainment every day. Your replacement
Genie®Mini is enclosed. Here’s how to connect and activate it, plus how to return your non-working
equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
1CONNECT YOUR REPLACEMENT GENIE MINI
·Carefully stack your replacement Genie Mini on top of your non-working Genie Mini.
·Transfer one connection at a time from the non-working Genie Mini to the replacement
Genie Mini, except for the power cord. Need help? Go to directv.com/equipmentinstall
·Plug the power cord into the replacement Genie Mini, then into a power outlet. If the receiver
doesn’t automatically power up, press the POWER button.
·Turn on your TV.
2RESET YOUR REMOTE
·On the remote, press and hold MUTE and SELECT.
·The GREEN LED will blink twice.
·Press 9-8-7 on your remote.
·The GREEN LED will blink four times if successful.
3SETUP
·Select REPLACE A LOCATION, choose the Client you want to remove and select REPLACE.
·Select YES, REPLACE to confirm your choice.
Note: The new Genie Mini may display a flashing red LED and the screen may flash gray
intermittently during this setup step.
1
Connect
2
Reset
3
Setup
4
Activate
5
Program
6
Return
Genie Mini with Genie Mini 2 Q
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS
(Continued on back)
Replace a Location
Select whether you would like to add a new location or replace an
existing location.
Create a New Location
Add a New Location
Replace a Location
Instructions can be found online at
directv.com/equipmentinstall or
by scanning the QR code.
Remote
Reset
2
10-pin single
end connects
to the receiver
HDMI
HDMI
Black component
cables are for video
Gray component
cables are for audio
Colored cable ends
connect to the TV
1
NETWORK
DOLBY
DIGITALIMAX
Genie Mini
3

4ACTIVATE YOUR REPLACEMENT GENIE®MINI
Go to directv.com/activate and sign in, then follow the instructions, OR
Call 800.388.6597 for our automated activation line.
5PROGRAM YOUR REMOTE CONTROL
If you are prompted to program your remote control, follow the on-screen instructions or go to
directv.com/programremote
6 RETURN YOUR NONWORKING RECEIVER
For the fastest return method:
·Take your equipment directly to your nearest FedEx®Office Print & Ship Center or The UPS
Store®location. No need to pack anything—just bring your equipment in a sturdy bag or open
box along with your 9-digit account number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment such
as DVD players. If for any reason you removed the access card from the receiver, be sure
to return it in the package as well.
·Your equipment will be scanned, packed, labeled, and returned to DIRECTV. Once your
equipment is scanned, your return will immediately be noted on your account.
·Or, you can pack the equipment yourself. Just use the box your replacement receiver came in,
or another suitable box, and use the supplied return shipping label. (Remember to keep the
bottom portion of the label for your records.) Then, drop off the box at your local Post Office™or
FedEx®Office Print & Ship Center location. (You can track both on fedex.com.) Your return will
be noted on your account when we receive it, which could take up to 2 weeks.
Find the closest locations:
FedEx®Office Print & Ship Center go to fedex.com/attreturns
or call 800.463.3339
OR
The UPS Store®go to theupsstore.com or call 800.789.4623
IMPORTANT INFORMATION
We must receive your non-working receiver within 21 days of your replacement order
date to avoid non-return fees. Non-return fees are based on type of receiver: DVR ($135),
HD ($45), HD DVR ($135), Genie®HD DVR ($135), Genie Mini ($45), Wireless Video Bridge
($45), or Genie Lite™($45).
For more information, go to directv.com/support
Tip: Search “Genie Mini”
ATT.200006115-3
©2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property
of their respective owners.
Genie Mini with Genie Mini 2 Q
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS