DirecTV Genie 2 Technical Document

We’re committed to bringing you the best in video entertainment every day. Your replacement
Wireless Genie®Mini is enclosed. Here’s how to connect and activate it, plus how to return your
non-working equipment.
To avoid non-return fees, follow important return instructions at the end of this document.
1CONNECT YOUR REPLACEMENT WIRELESS
GENIE MINI
· Carefully stack your replacement Wireless Genie Mini on top of your non-working Wireless
Genie Mini.
· Transfer one connection at a time from the non-working receiver to the replacement receiver,
except for the power cord. Need help? Go to directv.com/equipmentinstall
· Plug the power cord into the replacement Genie Mini, then into a power outlet. If the receiver
doesn’t automatically power up, press the POWER button.
· Turn on your TV. The CONNECTING TO VIDEO BRIDGE screen will appear.
2RESET YOUR REMOTE
· On the remote, press and hold MUTE and SELECT.
· The GREEN LED will blink twice.
· Press 9-8-7 on your remote.
· The GREEN LED will blink four times if successful.
3SETUP
Go to the Genie 2 Server.
· Press and release the ADD CLIENT button on top of your server. The button will start
flashing GREEN.
Note: The ADD CLIENT button will time out in 20 minutes. If you need more time, press it again.
Go back to your replacement Wireless Genie Mini connected to a TV:
· You should see the CONNECT TO VIDEO BRIDGE screen.
· If the signal quality is good or excellent, select CONNECT NOW; otherwise, try moving the client
closer to the Genie 2 Server or call Customer Care at 800.531.5000.
· Select REPLACE A LOCATION, then choose the Client you want to remove, and select REPLACE.
Confirm your choice by selecting YES, REPLACE.
Note: The new Genie Mini may display a flashing red LED and the screen may flash gray
intermittently during this setup step.
· The guided setup is complete. Select WATCH TV.
1
Connect
2
Reset
3
Setup
4
Activate
5
Program
6
Return
Instructions can be found online at
directv.com/equipmentinstall or
by scanning the QR code.
Remote
Reset
2
10-pin single
end connects
to the receiver
HDMI
HDMI
Black component
cables are for video
Gray component
cables are for audio
Colored cable ends
connect to the TV
1
NETWORK
DOLBY
DIGITALIMAX
Wireless Genie Mini
Replace a Location
Select whether you would like to add a new location or replace an
existing location.
Create a New Location
Add a New Location
Replace a Location
4
Connecting to Video Bridge
Video Bridge Survey Mode should be active before attempting
to connect.
Video Bridge Survey Mode:
Wireless Signal Strength:
Signal Quality:
Inactive
Waiting
Connect Now
Setup Instructions
3
Wireless Genie Mini with Genie 2 R
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS
(Continued on back)

4ACTIVATE YOUR REPLACEMENT GENIE MINI
Go to directv.com/activate and sign in, then follow the instructions, OR
Call 800.388.6597 for our automated activation line.
5PROGRAM YOUR REMOTE CONTROL
If you are prompted to program your remote control, follow the on-screen instructions or go to
directv.com/programremote
6 RETURN YOUR NONWORKING RECEIVER
For the fastest return method:
· Take your equipment directly to your nearest FedEx®Office Print & Ship Center or The UPS
Store®location. No need to pack anything—just bring your equipment in a sturdy bag or open
box along with your 9-digit account number (located on the packing slip on your bill).
Do not include your remote control, cables, accessories or any personal equipment such
as DVD players. If for any reason you removed the access card from the receiver, be sure
to return it in the package as well.
· Your equipment will be scanned, packed, labeled, and returned to DIRECTV. Once your
equipment is scanned, your return will immediately be noted on your account.
· Or, you can pack the equipment yourself. Just use the box your replacement receiver came in,
or another suitable box, and use the supplied return shipping label. (Remember to keep the
bottom portion of the label for your records.) Then, drop off the box at your local Post Office™or
FedEx®Office Print & Ship Center location. (You can track both on fedex.com.) Your return will
be noted on your account when we receive it, which could take up to 2 weeks.
Find the closest locations:
FedEx®Office Print & Ship Center go to fedex.com/attreturns
or call 800.463.3339
OR
The UPS Store®go to theupsstore.com or call 800.789.4623
IMPORTANT INFORMATION
We must receive your non-working receiver within 21 days of your replacement order
date to avoid non-return fees. Non-return fees are based on type of receiver: DVR ($135),
HD ($45), HD DVR ($135), Genie®HD DVR ($135), Genie Mini ($45), Wireless Video Bridge
($45), or Genie Lite™($45).
For more information, go to directv.com/support
Tip: Search “Wireless Genie Mini”
ATT.200006116-3
©2021 DIRECTV. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. All other marks are the property
of their respective owners.
Wireless Genie Mini with Genie 2 R
ACTIVATION & EQUIPMENT
RETURN INSTRUCTIONS