
6. Possible problem and solution
This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, contact the
Consumer Care Centre in your country.
Problem Cause Solution
The appliance does
not work The batteries may be low Recharge the batteries.
The charging light
does not go on
1. You may not have put the
adapter in the wall socket
properly.
2. Product has not been
connected with power supply
3. You may not have placed
the appliance on the charger
properly.
4. The contact points on the
appliance and/or on the
charger may be dirty.
5. The appliance may have been
switched on while it was on
the charger.
1. Put the adapter in the wall
socket properly.
2. Make sure that the
appliance plug is inserted
into the appliance properly
and that the appliance is
switched off
3. Place the appliance on the
charger properly and make
sure that the charging light
goes on.
4. Wipe them clean with a dry
cloth.
5. Make sure that the
appliance is switched off
when you charge it.
The vacuum cleaner
does not vacuum
properly
1. The dust compartment
may not be attached to the
appliance properly.
2. The dust compartment may
be full.
3. The lter unit in the dust
compartment may be clogged.
1. Attach the dust compartment
to the appliance properly.
2. Empty the dust
compartment.
3. Clean both parts of the lter
unit.
Dust escapes from
the vacuum cleaner.
1. The dust compartment may
be full.
2. The dust compartment
may not be attached to the
appliance properly.
3. Perhaps the lter unit is
not placed in the dust
compartment properly.
1. Empty the dust
compartment.
2. Attach the dust compartment
to the appliance properly.
3. Place the lter unit in the
dust compartment properly.
The vacuum cleaner
does not work
properly when one
of the attachments is
attached to the small
plastic brush.
1. Check if the attachment is
blocked.
2. The dust compartment may
be full.
3. The lter unit may be clogged.
1. If this is the case, remove
the obstruction.
2. Empty the dust
compartment. Clean both
parts of the lter unit.
The appliance
produces a lot of
noise
There may be solid particles in
the dust compartment. Empty the dust compartment.