Divus OPENDOOR User manual

DIVUS OPENDOOR manual 1
DIVUS OPENDOOR
OPENDOOR manual
Version 3.0
REV09-20160720

DIVUS OPENDOOR manual 2
GENERAL INFORMATION
DIVUS GmbH
Pillhof 51
I-39057 Eppan (BZ) - Italy
Operating instructions, manuals and software are protected by copyright. All rights are reserved. Copying, multi-
plication, translation and conversion, either partially or as a whole, is not permitted. You are allowed to make a
single copy for backup purposes.
We reserve the right to make changes to the manual without prior notification.
We assume no responsibility for any errors or omissions that may appear in this document.
We do not assume liability for the flawlessness and correctness of the programs and data contained on the de-
livered discs.
You are always welcome to inform us of errors or make suggestions for improving the program.
The present agreement also applies to special appendices to the manual.
This manual can contain terms and descriptions, which inproper use by third can harm the copyrights of the au-
thor.
Please read the manual before beginning and keep the manual for later use.
The manual has been conceived and written for users who are experienced in the use of PCs and automation
technology.
CONVENTIONS
[KEYS] Keys that are to be pressed by the user are given in square brackets, e.g. [CTRL] or [DEL]
COURIER On-screen messages are given in the Courier font, e.g. C:\>
COURIER BOLD Keyboard input to be made by the user are given in Courier bold, e.g. C:\>DIR).
„…“ Names of buttons to be pressed, menus or other onscreen elements and product names are
given within double quotes. (e.g. “Configuration”).
PICTOGRAMS In this manual, the following symbols are used to indicate particular text blocks.
Caution!
A dangerous situation may arise that may cause damage to material.
Hint
Hints and additional notes
New
New features

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SAFETY INSTRUCTIONS
The present operating instructions contain those safety instructions that are required to safely operate the ma-
chine.
All persons working with the machine must heed the present operating instructions, especially the safety in-
structions.
In addition, all local stipulations governing the prevention of accidents must be heeded.
Only trained and authorized personnel may INSTALL AND OPERATE the machine.
PROPER APPLICATION: The machine has been designed for application inside the building automation and
must not be used to control security functions.
The machine has been built using state-of-the-art technology and all applicable safety regulations. However,
damage or negative effects to the machine or other material cannot be excluded if the machine is operated.
The machine meets the requirements of the EMC guidelines and of the harmonized European standards. Modifi-
cations to the machine hardware may affect the system’s EMC compatibility.
Without special protection measures, the machine must not be used in EX areas and in plants that require spe-
cial monitoring.
Danger of explosion. Do not expose the buffer batteries to heat. Serious injury may be the result.
The operating voltage of the machine must be within the specified range! The product label provides the re-
quired information.
Empty conduit pipe connections from inside a room to outside (e.g. to connect blinds or shutters) must be sealed
air tight after completing installation.

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STANDARDS
The DIVUS OPENDOOR meets the following guidelines and standards:
EMC Directive 2014/30/EU (ex 89/336/CEE – 92/31/CEE – 93/68/CEE – 04/108/CE)
Standard(s) to which conformity is declared:
•DIN EN 55011:2011-04 Industrial, Scientific And Medical Equipment - Radio-frequency Disturb-
ance Characteristics
•DIN EN 55022:2011-12 Information Technology Equipment - Radio Disturbance Characteristics
•DIN EN 61000-6-2:2011-06 Immunity standard for industrial environments
•DIN EN 61000-6-3:2012-11 Emission standard for residential, commercial and light-industrial envi-
ronments
RoHS2 Directive 2011/65/EU (ex 02/95/EC)
Standard(s) to which conformity is declared:
•DIN EN 50486 Equipment for use in audio and video door-entry systems
The installation and wiring instructions contained in this documentation must be heeded. Conformity is indicated
by the attached CE label.
The EC conformity statements can be obtained from:
DIVUS GmbH
Pillhof 51
I-39057 Eppan (BZ) - ITALY

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INDEX
1INTRODUCTION ...................................................................................................................................10
1.1 1.1 PRESENTATION.........................................................................................................................10
1.2 IMPORTANT TERMS ........................................................................................................................11
2OD-SIP PLUS .......................................................................................................................................13
2.1 INTRODUCTION ..............................................................................................................................13
2.2 CONNECTIONS ...............................................................................................................................13
2.3 STATUS LEDS .................................................................................................................................15
2.3.1 POWER SUPPLY .....................................................................................................................15
2.3.2 STATUS .................................................................................................................................15
2.4 CONFIGURATION ............................................................................................................................16
2.4.1 INTRODUCTION ......................................................................................................................16
2.4.1.1 QUICKSTART ..................................................................................................................17
2.4.1.2 SETUP ............................................................................................................................18
2.4.1.3 CALL DESTINATIONS.......................................................................................................19
2.4.1.4 RELAYS ..........................................................................................................................24
2.4.1.5 SIP .................................................................................................................................25
2.4.1.6 NETWORK ......................................................................................................................26
2.4.1.7 COMMUNICATION...........................................................................................................27
2.4.2 ADVANCED SETTINGS ............................................................................................................28
2.4.2.1 NETWORK ......................................................................................................................29
2.4.2.2 CALL DESTINATIONS.......................................................................................................29
2.4.2.3 RELAYS ..........................................................................................................................30
2.4.2.4 SIP .................................................................................................................................31
2.4.2.5 SIP ADVANCED...............................................................................................................32
2.4.2.6 COMMUNICATION...........................................................................................................37

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2.4.2.7 SYSTEM..........................................................................................................................40
2.4.3 UPDATE .................................................................................................................................42
2.4.4 HELP......................................................................................................................................43
2.4.5 UDP STATUS MESSAGES AND REMOTE CONTROL ..................................................................43
2.4.6 CREATE ANNOUNCEMENTS AND RINGTONES .........................................................................46
2.4.7 RESET TO FACTORY SETTINGS ...............................................................................................47
2.5 TECHNICAL INFORMATION..............................................................................................................48
2.5.1 DIMENSION ............................................................................................................................48
2.5.2 EXAMPLE FOR COVER CUT-OUT.............................................................................................49
2.5.3 COMPATIBLE VOIP PROVIDER AND VOIP SERVER....................................................................49
3OD-CAM .............................................................................................................................................51
3.1 INTRODUCTION ..............................................................................................................................51
3.2 CONNECTIONS ...............................................................................................................................51
3.3 CONFIGURATION ............................................................................................................................52
3.3.1 INTRODUCTION ......................................................................................................................52
3.3.2 CONFIGURATION....................................................................................................................53
3.3.2.1 GENERAL........................................................................................................................54
3.3.2.2 IMAGE SETTINGS ............................................................................................................55
3.3.2.3 USERS ............................................................................................................................60
3.3.2.4 I/O PORTS ......................................................................................................................62
3.3.2.5 ADVANCED.....................................................................................................................63
3.3.3 CAMERA IMAGE .....................................................................................................................66
3.3.4 HELP......................................................................................................................................66
3.3.5 SYSTEM INFOS .......................................................................................................................67
3.4 TECHNICAL INFORMATION..............................................................................................................68
3.4.1 DIMENSION ............................................................................................................................68
3.4.2 EXAMPLE FOR COVER CUT-OUT.............................................................................................69

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3.4.3 GENERIC INFORMATION .........................................................................................................69
4OD-SECURE ........................................................................................................................................71
4.1 INTRODUCTION ..............................................................................................................................71
4.2 CONNECTIONS ...............................................................................................................................72
4.3 DISPLAY, CONTROLS AND ACCESSORIES........................................................................................73
4.3.1 STATUS LEDS.........................................................................................................................73
4.3.2 RESET BUTTON ......................................................................................................................73
4.3.3 SABOTAGE SWITCH ...............................................................................................................74
4.4 TECHNICAL INFORMATION..............................................................................................................74
4.4.1 GENERIC INFORMATION .........................................................................................................74
5OD-KEYPAD ........................................................................................................................................76
5.1 INTRODUCTION ..............................................................................................................................76
5.2 FUNCTION......................................................................................................................................76
5.3 TECHNICAL INFORMATION..............................................................................................................78
5.3.1 GENERIC INFORMATION .........................................................................................................78
5.3.2 DIMENSION ............................................................................................................................79
5.3.3 EXAMPLE FOR COVER CUT-OUT.............................................................................................80
6OD-TRANSPONDER..............................................................................................................................81
6.1 INTRODUCTION ..............................................................................................................................81
6.2 CONNECTIONS ...............................................................................................................................82
6.3 PROGRAMMING ..............................................................................................................................82
6.4 USAGE ...........................................................................................................................................84
6.5 TECHNICAL INFORMATION..............................................................................................................85
6.5.1 GENERIC INFORMATION .........................................................................................................85
6.5.2 DIMENSION ............................................................................................................................86
7OD-PRESENCE.....................................................................................................................................87
7.1 INTRODUCTION ..............................................................................................................................87

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7.2 CONNECTIONS ...............................................................................................................................87
7.3 SETTINGS .......................................................................................................................................88
7.4 TECHNICAL INFORMATION..............................................................................................................90
7.4.1 GENERIC INFORMATION .........................................................................................................90
7.4.2 DIMENSION ............................................................................................................................91
8DIVUS DESIGN.....................................................................................................................................92
8.1 INTRODUCTION ..............................................................................................................................92
8.2 ASSEMBLY .....................................................................................................................................93
8.2.1 OPENDOOR FRAME ................................................................................................................93
8.2.2 OPENDOOR COVER ................................................................................................................95
8.2.3 OPENDOOR MOUNT ...............................................................................................................97
9ACCESSORIES .....................................................................................................................................99
9.1 INTRODUCTION ..............................................................................................................................99
9.2 OD-PUSH_LED................................................................................................................................99
9.2.1 CONNECTIONS.......................................................................................................................99
9.2.2 DIMENSION ..........................................................................................................................100
9.3 OD-BELLMODULE .........................................................................................................................100
9.3.2 CONNECTIONS.....................................................................................................................101
9.3.3 DIMENSION AND CUT-OUT ...................................................................................................102
9.4 OD-PUSH .....................................................................................................................................103
9.5 OD-KIT_BADGE .............................................................................................................................104
9.6 OD_S............................................................................................................................................104
9.7 OD_SBIT .......................................................................................................................................104
10 APPENDIX .........................................................................................................................................105
10.1 WIRING SCHEMES....................................................................................................................105
10.1.1 EXAMPLE WITH OD-SECURE.................................................................................................105
10.1.2 EXAMPLE WITHOUT OD-SECURE ..........................................................................................106

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10.1.3 EXAMPLE WITHOUT OD-SECURE WITH OD-PUSH_LED..........................................................107
10.2 RECYCLING INFORMATION .......................................................................................................108
10.3 NOTES .....................................................................................................................................110

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1Introduction
1.1 1.1 PRESENTATION
The OPENDOOR products were designed for VoIP technology, therefore they communicate over Ethernet. The
product range contains finished standalone solutions (AUDIOCompact, VIDEOCompact) as also compact modules,
which can be mounted into the own design (OD-Sip Plus, OD-Cam). Different accessories like for example an anti-
sabotage surveillance is also available. Beside the use with Videophone, the OPENDOOR door stations can also
be used in connection with SIP capable telephone installations, VoIP servers of Internet providers with SIP support
or the own VoIP server with SIP support; the SIP standard used by the OPENDOOR door stations makes this
possible. In the further course of this manual, the individual appliances and components will be explained:
•OD-Sip Plus
•OD-Cam
•OD-Secure
•OD-Keypad
•OD-Transponder
•OD-Presence
•DIVUS Design
•Accessories
Hints for the usage of OPENDOOR with Videophone are marked with the following sign:
General hints are marked with the following sign:
Hint: More information about the Videophone software can be found in the corresponding chapter.

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Following scheme shows an example for the application of OPENDOOR with Videophone:
1.2 IMPORTANT TERMS
For better comprehension an explanation of some important terms will follow:
Backend: Main process of the Videophone software. It contains the entire functionality of the software and runs
in the background. Only through the "Popup" of the video window and the playback of the bell sound at an
incoming call, the backend can be noticed.
Client: A client is a software or a device, which can register on the VoIP server and make so calls to other clients;
The Videophone software is such a client. Each client is identified by a treble code (101,102,103…) and reachable
under this treble number.
Codec: procedure to encode and decode analogue/digital data or signals, specially audio and video data.
DTMF sounds: „"Dual-Tone-Multi-Frequency", is a standardized procedure for the transmission of the chosen
telephone number to the telephone network. Every sign corresponds to a certain sound, which consists of several
frequencies and is recognized from standardized telephone centrals and also from the telephone network.
OPENDOOR also uses this technology in order to execute an action through the transmitted DTMF sound to
activate for example the door opener. Only short sign combinations, but usually only single numbers are used for
this purpose. For example the OD-Sip Plus module in his standard configuration will open the door if it receives
the digit “2” from the client as DMTF code during the opened speech communication.
Frontend: The frontend of the Videophone software is the integrated "GUI". Over this graphic surface, the user
can configure the software and use the functions of the software.
GUI: "Graphical User interface". It's a graphic surface, over which the user can control the software. Also the
Videophone software has an integrated "GUI."

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Network stream: Essentially a network stream is a data flow, available over the network. In the case of -Cam,
the stream is built of single pictures, which are retrieved from the Videophone software as data flow and showed
in the main window of the Videophone software as video.
SIP: the “session initiation protocol” is a network protocol for communication sessions between 2 or more
participants. Its technical name is RFC 3261 and it is especially used for VoIP installations.
UDP: "User Datagram Protocol". It is a simplified network protocol, over which the backend of the Videophone
software can be remote controlled. It can be used to create an individual "GUI" which can be used instead of the
Videophone software Frontend. Of course also the Videophone software frontend communicates with the
backend over UDP telegrams.
Videophone software: Software for the communication with the video intercom and for showing the picture of
the door camera, as well as for the communication of the individual clients among each other.
VoIP server: This server is a software, which administers the telephone calls of the individual devices in the
network like a telephone central; the identification of the VoIP servers simply takes place over the IP address of
the device, on which the VoIP server is running. In a network also several VoIP server can coexist without
problems; it's only important that all devices, which should communicate among each other, uses the same VoIP
server.
VoIP: "Voice over IP" is an international standard, which allows speech communication in a network. Developed
primarily for internet telephony, this technology is used also in other areas, as for example in telephone centrals
or the Videophone system.

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2OD-SIP Plus
2.1 INTRODUCTION
The OPENDOOR Sip Plus module is a very compact SIP phone device. The module was designed for mounting in
customized housings like for example mailboxes, columns etc.; it can of course be installed also in the DIVUS
design; too. The small dimension and the extensive functionality make this device very flexible and applicable in a
wide spectrum. The grommets around loudspeaker and microphone prevent acoustic feedbacks directly on the
device; the grommets must bear on the front cover, where the OD-Sip Plus is screwed on totally. With the built-
in SIP standard, the device can be integrated in most SIP setups (VoIP servers, IP phone calls, Internet telephony
etc.). The configuration takes place comfortably over the built-in web server through an intuitive menu. This
makes it possible to maintain the device also from a remote location, if access from outside is granted.
2.2 CONNECTIONS
The OD-Sip Plus module supports PoE (Power over Ethernet) and therefore can be power supplied and connected
to the network over the same network cable. The used network switch or router must support PoE for this purpose
or a PoE-injector must be used, which injects PoE into a normal Ethernet connection; the normal network connec-
tion is connected on the input of the injector and on the output a network connection with PoE is available.
If a power supply over PoE should not be possible, the module can be powered also with a 24V DC. For this pur-
pose the positive pole of the power supply must be connected to "+UB" and the negative pole of the power sup-
ply must be connected to "0V". A grounding of the module is possible over "PE."

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Connections overview:
If more ring buttons are required, it's possible to connect up to 15 ring buttons through a binary conversion mod-
ule on "Z1"-"Z4". The binary transformer must generate the 4 bit binary value for each ring button on the con-
nectors "Z1" - "Z4". Bit0 must be connected to "Z1", bit1 to "Z2", bit2 to "Z3" and bit3 to "Z4".
Hint: The cables from the ring buttons to the OD-Sip Plus should not be longer than 0.5m.
Hint: The OD-Sip Plus backlight output can be used also for the OD-Push_LED. Normally there are always +5V on
the backlight output. Output “LEDB” can be switched from GND to +24V what changes the backlight colour of
OD-Push_LED from green to red.
Hint: If the OD-Sip Plus is power supplied through PoE, it's should be checked, that the used switch/router/PoE-
injector does not have a standby or power down mode, where it reduces the PoE power or switch it off totally.
It's also important that the used switch/router/PoE-injector has enough power to power supply the OD-Sip Plus.
Never connect the 24V DC power supply and PoE power supply at the same time to the OD-Sip Plus!
Hint: If the OD-Sip Plus is power supplied by a 24V DC power supply then on the network connection „Output“
there will be PoE power supply injected from the OD-Sip Plus for power supplying a connected OD-Cam.

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2.3 STATUS LEDS
2.3.1 POWER SUPPLY
On the backside of the OD-Sip Plus there are two LEDs: „PWR“ and „POE“, which indicates if the OD-Sip Plus is
power supplied by PoE or by a 24V DC power supply:
•PWR: this LED is on if the OD-Sip Plus is power supplied; it doesn’t matter if the power comes from PoE
or from an external power supply; it just indicates, that the OD-Sip Plus is power supplied.
•POE: this LED is only on, if the OD-Sip Plus is power supplied by PoE.
2.3.2 STATUS
On the bottom of the OD-Sip Plus there are 4 LEDs, which can be seen through a cut-out in the housing:
•IN: shows if a connection to the network is up (data input); if this LED is blinking data is read from the
network.
•OUT: shows if a connection with the network is up (data output); if this LED is blinking, data is send to
the network.
•LED2 and LED1:
LED2 LED1 DESCRIPTION
off off If OD-Sip Plus is power supplied it is in Idle mode and the connection with the VoIP server is up (OD-
Sip Plus is registered on the VoIP server).
on off If OD-Sip Plus is power supplied it is in Idle mode and the connection with the VoIP server is not es-
tablished (OD-Sip Plus is not registered on the VoIP server).
off on A call is in progress or a speech communication is up from the OD-Sip Plus to another client. An in-
coming call is not signalled that way on the OD-Sip Plus.

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on on
Changeover status: (special functions)
Factory settings are restored or starting save mode.
on
off
off
on
Crossover blinking: OD-Sip Plus is in save mode.
off blinking Factory settings restored. Jumper can be removed.
blinking off Error on restore factory settings or more jumper mounted.
2.4 CONFIGURATION
2.4.1 INTRODUCTION
The configuration simply takes place over a web based menu. In order to start the configuration, open a web
browser (for example internet Explorer, Firefox or Google Chrome) and type in the IP address of the OD-Sip Plus
into the address bar; the default IP address is 192.168.0.120:
Here you can choose between the languages Deutsch (german), English and Italiano (Italian). If you click one of
them, all the textual descriptions are shown in the chosen language.

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4 submenus are available:
•Quickstart
•Advanced Settings
•Update
•Help
To reach one of the submenus, click on it and enter the password “1234” in the the appearing input field; confirm
the password by clicking on the arrow icon below the input filed to go ahead.
All this submenus will be explained in the following chapters, where all screenshots show the standard settings
for the usage with DIVUS Videophone.
Hint: The submenus are only accessible if the OD-Sip Plus has no ongoing call and no call is in progress. So during
a call settings can’t be changed.
2.4.1.1 QUICKSTART

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With the Quickstart the OD-Sip Plus can be configured in fast and easy way. The core settings are filtered in
convenient way, which in most cases will be sufficient to get a fully working system. The settings are grouped
into the following sections:
•Setup
•Call destinations
•Relays
•SIP
•Network
•Communication
2.4.1.2 SETUP
Here are some important settings to configure.
•Central call/ emergency call module: To configure whether the central/emergency call function is
used or not.
•Attached button module: Depending on the OPENDOOR model, choose the button module accordingly.
•Attached function modules: Function modules are the ones attached through the small red connection
port on the back (see chapter 2.2). Choose accordingly.
•Change device password: Change the password (default 1234) needed to reach these configuration
pages
•Default Web interface language: Change between the available languages for the configuration
pages.

DIVUS OPENDOOR manual 19
Notice: after a change in the settings there will be a green “Save” appearing in the upper right of the window.
Remem-ber to click it to store any changes permanently!
2.4.1.3 CALL DESTINATIONS
The entry call destinations holds the settings for the OD-Sip Plus’s behaviour for incoming and outgoing calls as
well as for the destinations of the single buttons (if present).
For each button in your setup, you will have a corresponding group of settings like the following:
Name: parameter to identify and/or describe a call destination.
Number: In this field only numbers are allowed. These setting specifies the number to call, when the ring button
is pressed. In this case the number „20060501“ is entered, which is a group call on the VoIP server of Videophone,

DIVUS OPENDOOR manual 20
which calls all registered clients. Otherwise it’s also possible to call only a single client, by entering e.g. 101 in this
field; only the client 101 will then ring when the ring button is pressed.
DTMF-Code: This code specifies with which DTMF code the door opener can be activated (normally Relay 1); up
to 4 digits are possible. For being able to recognize the DTMF-Code the OD-Sip Plus must have an ongoing
conversation to another client (for example Videophone client).
Relay mask: keep the default value „00000000“.
Incoming: These settings define how to handle incoming calls. If a client calls the OD-Sip Plus for the OD-Sip Plus
it will be an incoming call. Following options are available:
Reject: the incoming call will be rejected immediately.
Accept: the incoming call will be accepted immediately.
Accept+cheep: the incoming call will be accepted immediately with a short acoustic signal.
Accept+announcement: the incoming call is accepted immediately and the saved announcement is played to
the other client; so the first thing the calling client hears is the announcement.
Accept+annoucement+cheep: the incoming call is accepted immediately with a short acoustic signal and the
saved announcement is played to the calling client; so the first thing the calling client hears is the announcement.
Signalling: the OD-Sip Plus doesn’t accept the incoming call immediately, but plays an acoustic signal to
acknowledge that there is an incoming call. The call will be accepted when a ring button is pressed; so the OD-
Sip Plus acts like a phone.
Outgoing: Defines how the OD-Sip Plus handles outgoing calls. The option are the following:
Announcement Off: When the called client accepts the call, no announcement is played to it.
Announcement On: When the called client accepts the call the saved announcement is played to the client, so
the first thing a called client hears after accepting the call will be announcement until it is finished and only
afterwards a speech conversion is possible.
Light: If one of the two relays is configured for function “Light/Camera”, this parameter enables this relay to close
the contact, when the related “Number” is called by the OD-Sip Plus, or when the client with this “Number” (SIP
ID) calls the OD-Sip Plus. It means, that when the defined “Number” (SIP ID), calls the OD-Sip Plus the relay will
be switched on until the call is accepted and during the whole communication, premised this parameter is set to
“On”; same thing happens when the OD-Sip Plus calls a configured number in the phone book (SIP ID), premised
this parameter is set to “On”. The relay will switch off, when the call is dropped after the specified time delay.
Group-ID: Each „Number“ can be associated to a Group-ID; up to 10 Group-IDs are possible. This settings is only
relevant for call chains. If a call chain is activated and a number of for example Group-ID “3” is called and the
client doesn’t accept the call, then the next number of the same Group-ID is called and so on.
Hint: „DTMF-Code“ should be set to „2“ and the „Group-ID“ should be set to “None”. All other settings can be
set as whished. Numbers for group calls on the VoIP server of Videophone are 20060101, 20060201, 20060301,
20060401, 20060501, 20060601, 20060701, 20060801, 20060901 and 20061001; a group call makes all clients
ring in the default configuration of Videophone. Detailed information about group calls can be found in the
Videophone configuration guideline.