Dahua DH-VTO9341D User manual

Face Recognition Apartment
Outdoor Station
User's Manual
V1.0.0

Cybersecurity Recommendations II
Cybersecurity Recommendations
Important
The following functions are for reference only. Some series products may not support all the
functions listed below.
Mandatory actions to be taken towards cybersecurity
Change Passwords and Use Strong Passwords:
The number one reason systems get "hacked" is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password
whenever possible. A strong password should be made up of at least 8 characters and a
combination of special characters, numbers, and upper and lower case letters.
Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP
camera firmware up-to-date to ensure the system is current with the latest security patches and
fixes.
"Nice to have" recommendations to improve your network security
Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are
able to access the system.
Change Default HTTP and TCP Ports:
Change default HTTP and TCP ports for systems. These are the two ports used to
communicate and to view video feeds remotely.
These ports can be changed to any set of numbers between 1025-65535.Avoiding the
default ports reduces the risk of outsiders being able to guess which ports you are
using.
Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your
devices and recorder.
Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from
accessing the system.
Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the
system’s credentials. You will need to either update the camera’s firmware to the latest revision
or manually change the ONVIF password.
Forward Only Ports You Need:

Cybersecurity Recommendations III
Only forward the HTTP and TCP ports that you need to use. Do not forward a huge
range of numbers to the device. Do not DMZ the device's IP address.
You do not need to forward any ports for individual cameras if they are all connected to

a recorder on site; just the NVR is needed.
DisableAuto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people
should disable auto-login. This adds a layer of security to prevent users without the appropriate
credentials from accessing the system.
Use a Different Username and Password for SmartPSS:
In the event that your social media, bank, email, etc. account is compromised, you would not
want someone collecting those passwords and trying them out on your video surveillance
system. Using a different username and password for your security system will make it more
difficult for someone to guess their way into your system.
Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and
functions they need to use to perform their job.
UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this 
would be a good thing. However, if your system automatically forwards the ports and
you leave the credentials defaulted, you may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this 
feature should be turned off regardless. Disabling UPnP is recommended when the
function is not used in real applications.
SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily,
for tracing and testing purposes only.
Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known
issues involving Multicast, but if you are not using this feature, deactivation can enhance your
network security.
Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check
the system log. The system log will show you which IP addresses were used to login to your
system and what was accessed.
Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to
achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is
behind a lock and key.
Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world
and cannot be accessed directly.
Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your
public computer network. This will prevent any visitors or unwanted guests from getting access
to the same network the security system needs in order to function properly.

Regulatory Information IV
Regulatory Information
The regulatory information herein might vary according to the model you purchased. Some
information is only applicable for the country or region where the product is sold.
FCC Information
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
FCC conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause
undesired operation.
FCC compliance:
This equipment has been tested and found to comply with the limits for a digital device,
pursuant to part 15 of the FCC Rules. This equipment generate, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communication.
For class A device, these limits are designed to provide reasonable protection against
harmful interference in a commercial environment. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
For class B device, these limits are designed to provide reasonable protection against
harmful interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
●Consult the dealer or an experienced radio/TV technician for help.

Foreword V
Foreword
General
This Manual introduces the function, structure, networking, mounting process, configuration
process, WEB interface operation, and technical parameters of the device.
Safety Instructions
The following categorized signal words with defined meaning might appear in the Manual.
Signal Words
Meaning
DANGER
Indicates a high potential hazard which, if not avoided, will result
in death or serious injury.
WARNING
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or moderate injury.
CAUTION
Indicates a potential risk which, if not avoided, could result in
property damage, data loss, lower performance, or unpredictable
result.
TIPS
Provides methods to help you solve a problem or save you time.
NOTE
Provides additional information as the emphasis and supplement
to the text.
Revision History
No.
Version
Revision Content
Release Date
1
V1.0.0
First release
2018.09
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures include but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance
area and providing related contact.
About the Manual
The Manual is for reference only. If there is inconsistency between the Manual and the
actual product, the actual product shall prevail.

Foreword VI
We are not liable for any loss caused by the operations that do not comply with the Manual.
The Manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper manual, CD-ROM, QR code or our official
website. If there is inconsistency between paper manual and the electronic version, the
electronic version shall prevail.
All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Manual. Please
contact the customer service for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our final explanation.
Upgrade the reader software or try other mainstream reader software if the Manual (in PDF
format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are the
properties of their respective owners.
Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
If there is any uncertainty or controversy, please refer to our final explanation.

Important Safeguards and Warnings VII
Important Safeguards and Warnings
The following description is the correct application method of the device. Please read the
manual carefully before use, in order to prevent danger and property loss. Strictly conform to
the manual during application and keep it properly after reading.
Electrical safety
All installation and operation should conform to your local electrical safety codes.
The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV)
standard, and supply power with voltage rated by DC 12 V or AC 24 V according to the
Limited power Source requirement of IEC60950-1. Please note that the power supply
requirement is subject to the device label.
Make sure the power supply is correct before operating the device.
A readily accessible disconnect device shall be incorporated in the building installation
wiring
Prevent the power cable from being trampled or pressed, especially the plug, power socket
and the junction extruded from the device.
We assume no liability or responsibility for all the fires or electrical shock caused by
improper handling or installation.
Environment
Do not aim the device at strong light to focus, such as lamp light and sun light, otherwise it
might cause over brightness or light marks, which are not the device malfunction, and
affect the longevity of Charge Coupled Device (CCD) or Complementary Metal-Oxide
Semiconductor (CMOS).
Do not place the device in a damp or dusty environment, extremely hot or cold
temperatures, or the locations with strong electromagnetic radiation or unstable lighting.
Keep the camera away from water or other liquid to avoid damages to the internal
components.
Keep the indoor device away from rain or damp to avoid fire or lightning.
Keep sound ventilation to avoid heat accumulation.
Transport, use and store the device within the range of allowed humidity and temperature.
Heavy stress, violent vibration or water splash are not allowed during transportation,
storage and installation.
Pack the device with standard factory packaging or the equivalent material when
transporting the device.

Table of Contents VIII
Table of Contents
Cybersecurity Recommendations.......................................................................................................... II
Regulatory Information...........................................................................................................................IV
Foreword...................................................................................................................................................V
Important Safeguards and Warnings...................................................................................................VII
1 Introduction............................................................................................................................................ 1
General.......................................................................................................................................... 11.1 Features........................................................................................................................................ 11.2
2 Appearance............................................................................................................................................ 3
Dimension..................................................................................................................................... 32.1 Front Panel.................................................................................................................................... 32.2 Rear Panel.................................................................................................................................... 52.3 2.3.1 Door Lock Port.................................................................................................................... 6
2.3.2 RS485 Port......................................................................................................................... 7
2.3.3 Wiegand Port...................................................................................................................... 7
2.3.4 Alarm-in Port....................................................................................................................... 8
2.3.5 Alarm-out Port..................................................................................................................... 8
3 Network Diagram................................................................................................................................. 10
4 Installing the VTO................................................................................................................................ 11
Installation Requirement..............................................................................................................114.1 Connecting Cable ........................................................................................................................11
4.2 Attaching the VTO........................................................................................................................114.3
5 Configuring Devices ........................................................................................................................... 13
Configuration............................................................................................................................... 135.1 5.1.1 Configuring VTO............................................................................................................... 13
5.1.2 Configuring VTH............................................................................................................... 20
Verifying Configuration................................................................................................................ 265.2 5.2.1 Calling VTH from VTO...................................................................................................... 26
5.2.2 Doing monitor from VTH................................................................................................... 27
6 Operating VTO..................................................................................................................................... 29
Main interface.............................................................................................................................. 296.1 Call Function............................................................................................................................... 306.2 6.2.1 Calling VTH....................................................................................................................... 30
6.2.2 Calling Property (management center)............................................................................ 31
Unlocking Method....................................................................................................................... 336.3 6.3.1 Face Unlock...................................................................................................................... 33
6.3.2 Fingerprint Unlock............................................................................................................. 34
6.3.3 Password Unlock.............................................................................................................. 34
6.3.4 Access Card Unlock.......................................................................................................... 34
6.3.5 VTH Unlock....................................................................................................................... 34
6.3.6 Management Center Unlock............................................................................................. 34
Registration................................................................................................................................. 346.4

Table of Contents IX
6.4.1 Face Registration.............................................................................................................. 35
6.4.2 Fingerprint Registration.................................................................................................... 39
6.4.3 Issuing Card...................................................................................................................... 43
Viewing Function......................................................................................................................... 466.5 6.5.1 Viewing Face Data............................................................................................................ 46
6.5.2 Viewing Fingerprint........................................................................................................... 49
6.5.3 Viewing Card Information................................................................................................. 53
Configuring VTO Parameter ....................................................................................................... 536.6 6.6.1 Engineering Interface ....................................................................................................... 53
6.6.2 Configuring the IPAddress............................................................................................... 54
6.6.3 Configuring Volume/Screensaver Time/Brightness.......................................................... 55
Info .............................................................................................................................................. 566.7 6.7.1 Viewing Device Information.............................................................................................. 56
6.7.2 Viewing Notices................................................................................................................ 57
7 Web Interface....................................................................................................................................... 58
Initializing VTO............................................................................................................................ 587.1 Login............................................................................................................................................ 597.2 System Config............................................................................................................................. 607.3 7.3.1 Local Config...................................................................................................................... 60
7.3.2 A&C Manager ................................................................................................................... 61
7.3.3 Talk Manager.................................................................................................................... 62
7.3.4 System Time..................................................................................................................... 63
7.3.5 Config Manager................................................................................................................ 64
7.3.6 Wiegand............................................................................................................................ 65
LAN Config.................................................................................................................................. 657.4 7.4.1 LAN Config........................................................................................................................ 65
7.4.2 Residence Config............................................................................................................. 66
Device Manager.......................................................................................................................... 677.5 7.5.1 Outdoor Station Manager.................................................................................................67
7.5.2 8001-Indoor Station Manager........................................................................................... 69
7.5.3 Card Info........................................................................................................................... 70
7.5.4 Config Manager................................................................................................................ 71
Network Config............................................................................................................................ 727.6 7.6.1 TCP/IP .............................................................................................................................. 72
7.6.2 FTP Config........................................................................................................................ 73
7.6.3 SIP Server Config............................................................................................................. 74
7.6.4 Port Config........................................................................................................................ 75
7.6.5 DDNS Config.................................................................................................................... 75
Video Set..................................................................................................................................... 767.7 7.7.1 Video Set .......................................................................................................................... 76
7.7.2 Audio Set........................................................................................................................... 78
User Manager ............................................................................................................................. 787.8 7.8.1 Add User........................................................................................................................... 78
7.8.2 Modifying User.................................................................................................................. 79
7.8.3 Deleting User.................................................................................................................... 81
IP Purview................................................................................................................................... 817.9 IPC Information......................................................................................................................... 827.10

Table of Contents X
7.10.2Adding single IPC........................................................................................................... 83
7.10.3 Import Config.................................................................................................................. 84
7.10.4 Export Config.................................................................................................................. 84
Publish Information.................................................................................................................... 847.117.11.1 Send Info......................................................................................................................... 85
7.11.2 History Info...................................................................................................................... 85
UPnP Config ............................................................................................................................. 867.127.12.2 Enabling UPnP ............................................................................................................... 86
7.12.3 Adding Service................................................................................................................ 86
7.12.4 Modifying Service ........................................................................................................... 87
7.12.5 Deleting Service.............................................................................................................. 88
Fingerprint Manager.................................................................................................................. 887.137.13.2 Adding Fingerprint........................................................................................................... 88
7.13.3 Modifying Fingerprint...................................................................................................... 89
7.13.4 Deleting Fingerprint ........................................................................................................ 89
7.13.5 Export Fingerprint........................................................................................................... 89
7.13.6 Import Fingerprint ........................................................................................................... 89
Face Management.................................................................................................................... 907.147.14.1 Configuring Face Recognition........................................................................................ 90
7.14.2 Face Management.......................................................................................................... 90
Info Search................................................................................................................................ 917.157.15.1 Call History ..................................................................................................................... 91
7.15.2 Alarm Record.................................................................................................................. 92
7.15.3 Unlock Record................................................................................................................ 92
Status Statistics......................................................................................................................... 937.16 Rebooting Device...................................................................................................................... 93
7.17 Logout....................................................................................................................................... 937.18 Specification....................................................................................................................... 95Appendix 1 Packing List........................................................................................................................ 96Appendix 2

Introduction 1
1 Introduction
General1.1
This face recognition apartment outdoor station (hereinafter referred to be "the VTO") can be
connected to the video intercom home station (VTH), video intercom master station (VTS), and
servers to constitute a video intercom system, which supports video call between visitors and
residents. The VTO supports unlocking by face recognition and fingerprint recognition. It also
supports security functions, including emergency call, information publishing, and history
viewing. The VTO is applicable in residence communities and villa areas; together with a
management server, it can provide overall burglar proof, disaster prevention, and security
surveillance.
Features1.2
Video Intercom
Make video call with the management center or VTH users.
Group Call
When calling a master VTH, the extension VTH devices receive the call as well.
Area Surveillance
Monitor areas around the VTO from VTH or management center, and the VTO can send up to
six video streams at a time.
Emergency Call
Single press to call the management center under emergency.
Auto Snapshot
The system takes snapshots automatically when unlocking or during video communication, and
then save them to the FTP server.
Face Data Adding
Add data of up to 10,000 faces to the VTO or add them in batch from the server to realize face
unlock.

Introduction 2
Fingerprint Adding
Add data of up to 3,000 fingerprints to the VTO or add them in batch from the server to realize
fingerprint unlock.
Alarm
Supports various alarms, including tamper alarm, door contact alarm, and duress password
alarm. The alarm will also be sent to the management center.
Information Publishing
The VTO can send information to multiple VTH devices.
History Viewing
View call history, alarm history, and unlocking history.
Motion Detection
The VTO screen lights up when moving object approaching.

Appearance 3
2 Appearance
Dimension2.1
See Figure 2-1 for the dimension. Dimension(unit: mm)Figure 2-1
Front Panel2.2
See Figure 2-2 for the front panel, and for the detailed description, see Table 2-1.

Appearance 4
Front panelFigure 2-2
Table 2-1 Front panel description
No.
Name
Description
1
Camera
Monitors door area, and recognizes face
information.
2
Speaker
Outputs audio.
3
Light sensor
Detects ambient lighting condition.
4
Fill light
Provides extra light when recognizing faces.

Provides extra light to the camera during dark

condition.
5
Screen
10-Inch IPS HD screen.
6
Access card area
Issues access card, which is giving an access

card the unlocking authority.
Recognizes access card and unlock.

7
Microphone
Inputs audio.
8
Motion sensor
The sensor is triggered when people or object
approaching.
9
Fingerprint sensor
Adds fingerprint data or unlock by fingerprint.

Appearance 5
Rear Panel2.3
See Figure 2-3 for the rear panel, and for the detailed description, see Table 2-2.
Rear panelFigure 2-3
Table 2-2 Rear panel description
No.
Name
Description
1
Camera angle
adjusting knob
Pull up or down to adjust camera angle.
2
Tamper alarm
switch
The VTO would make alarm sound if it is being
removed from the wall by force, and the alarm will
also be sent to the management center.
3
Power port
Inputs power to the VTO.
4
USB debugging
port
Connects to debugging devices.
5
Reset button
Press and hold the button for 8 s to reset the VTO.
6
Ethernet port
Connects to the network with Ethernet cable.
7
Door lock port
See "2.3.1 Door Lock Port."
8
RS485 port
See "2.3.2 RS485 Port."
9
Wiegand port
See "2.3.3 Wiegand Port."
10
Alarm-in port
See "2.3.4Alarm-in Port."
11
Alarm-out port
See "2.3.5 Alarm-out Port."

Appearance 6
2.3.1 Door Lock Port
This port can be used to connect to door locks, and the connection method varies with different
locks. For the detailed information, see Figure 2-4, Figure 2-5, and Figure 2-6.
Electro-mechanical lock connectionFigure 2-4
Magnetic lock connectionFigure 2-5

Appearance 7
Electronic lock connectionFigure 2-6
2.3.2 RS485 Port
This port can be used to connect to 485 devices. For the detailed connection method, see
Figure 2-7. 485 devices connectionFigure 2-7
2.3.3 Wiegand Port
This port is reserved, which includes one set of input port and one set of output port. The
Wiegand input port can connect to the Wiegand card reader, and the Wiegand output port can
connect to the access controller. For the detailed connection method, see Figure 2-8.

Appearance 8
Wiegand input/output connectionFigure 2-8
2.3.4 Alarm-in Port
There are two alarm-in ports, which can connect to two alarm input devices. See Figure 2-9.
Alarm input device connectionFigure 2-9
2.3.5 Alarm-out Port
There are two alarm-out ports, which can connect to two alarm output devices. See Figure
2-10.

Appearance 9
Alarm output device connectionFigure 2-10

Network Diagram 10
3 Network Diagram
See Figure 3-1 for the network diagram of the VTO.
Network diagramFigure 3-1