DMP Electronics EBOX-3310MX-TS4C User manual

EBOX-3310MX-D4C series
User’s Guide

Copyright
The information in this manual is subject to change without notice for continuous
improvement in the product. All rights are reserved. The manufacturer assumes no
responsibility for any inaccuracies that may contain in this document, and makes no
commitment to update or to keep current information contain in this manual.
No part of this manual may be reproduced, copied, translated or transmitted, in whole or
in part, in any form or by any means without the prior written permission of the DMP
Electronics Inc.
Copyright 2011 DMP Electronics Inc.
Special Notice to Users
DMP Electronics Inc. provides no warranty with regard to this manual, the software, or
other information contained herein and hereby expressly disclaims any implied
warranties of merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall DMP Electronics be
liable for any incidental, consequential, or special damages, whether based on tort,
contract, or otherwise, arising out of or in connection with this manual, the software, or
other information contained herein or the use thereof.
DMP Electronics reserves the right to make any modification to this manual or the
information contained herein at any time without notice. The software described herein
is governed by the terms of a separated user license agreement or label sticker.
This product contains software owned by DM&P and licensed by third parties. Use of
such software is subject to the terms and conditions of license agreements enclosed
with this product. Software specifications are subject to change without notice and may
not necessarily be identical to current retail versions.
Updates and additions to software may require an additional charge. Subscription to
online service providers may require a fee and credit card information. Financial
services may require prior arrangements with participating financial institution.

TrademarksAcknowledgment
TheEBOX-3310MX-D4CseriesistheregisteredtrademarksofDMPElectronicsInc.
Microsoft, Windows, and AMI are registered trademarks of Microsoft Corporation and American
MegatrendsInc.intheUnitedStatesand/orothercountriesrespectively.
Otherbrandnames,productnamesortradenamesappearinginthisdocumentarethepropertiesand
registered trademarks of their respective owners. All names mentioned herewith are served for
identificationpurposeonly.

Safety Information
WARNING
DonotexposeEBOX-3310MX-D4Cseriestorainormoisture,inordertopreventshockand
firehazard.
NeverinstallEBOX-3310MX-D4Cseriesinwetlocations.
Donotopenthecabinettoavoidelectricalshock.Refertoyournearestdealerforqualified
personnelservicing.
Nevertouchun-insulatedterminalsorwireunlessyourpoweradaptoranddisplaymonitorare
disconnected.
LocateEBOX-3310MX-D4Cseriesascloseaspossibletothesocketoutlineforeasyaccess
andtoavoidforcecausedbyentanglingofyourarmswithsurroundingcablesfromtheEBOX-
3310MX-D4Cseries.
WhenusingEBOX-3310MX-D4Cseries,avoidusingorinstallingthemodemtotheserialport
duringastormoralightning.
Donotusethemodemoratelephonetoreportagasleakinthevicinityoftheleak.
USBconnectorsaresuppliedwithLimitedPowerSources.
D O NOT ATTEMPT TO OPEN OR TO DISASSEMBLE THE CHASSIS
(E NCASING ) OF THIS PRODUCT . P LEASE CONTACT YOUR
NEAREST DEALER FOR SERVICING FROM QUALIFIED TECHNICIAN .

Regulatory
FCC Class ANote
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferencewhentheequipmentisoperatedinacommercialenvironment.Thisequipmentgenerates,
usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe
instructionmanual,maycauseharmfulinterferenceinwhichcasetheuserwillberequiredtocorrectthe
interferenceathisownexpense.Testingwasdonewithshieldedcables.Therefore,inordertocomply
withtheFCCregulations,youmustuseshieldedcableswithyourinstallation.
WARNING
ThisproductcomplieswithEN55022classA.Inadomesticenvironmentthisproductmaycauseradio
interferenceinwhichcasetheusermayberequiredtotakeadequatemeasures.
Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheuser’sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCrules. Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.
ThisdigitalapparatusdoesnotexceedtheClassAlimitsforradionoiseemissionsfromdigitalapparatus
assetoutintheinterference-causingequipmentstandardentitled“DigitalApparatus”,ICES-003ofthe
DepartmentofCommunications.
Manufacturer’sDeclarationof Conformity
This equipmenthasbeentestedandfoundtocomplywith therequirementsofEuropeanCommunity
Council Directives 89/336/EEC and 73/23/EEC relating to electromagnetic compatibility and product
safetyrespectively.
Attention
Thisproducthasbeendesignedandcertifiedtocomplywithcertainregulatoryrequirementspertaining
toInformationTechnologyEquipment.Thisproducthasnotbeendesignedforuseasamedical
device. Withoutlimitationoftheforegoing,thisproductisnotintendedandhasnotbeencertifiedfor
useinahospitalorclinicalenvironmenttodiagnose,treat,ormonitorpatientsundermedical
supervision,andisnotintendedandhasnotbeencertifiedtomakephysicalorelectricalcontactwith
patients,nortotransferenergytoorfrompatientsand/ortodetectsuchenergytransfertoorfrom
patients.

Purchase Agreement
Purpose:
InaccordancetothegeneralcommercialconductofTrustandFairTrade,herewithbelowisthe
agreementfortheprotectionforbothparties,DMPandUsersinpursuantoftrading.
ProductDescription:
Withthisproduct,herewithalsoknownasEBOX-3310MX-D4Cserieswhichisasimplified&an
economicaldesignofanembeddeddeviceforSpecialPurposePersonalComputing.Thebasic
specificationofthisproductcomprisesofthex86technologydesign,andwithonboard1GBDDR2
Systemmemory,VGAdisplay,USB,PS/2Keyboard/Mouse,RCATV-INandLANInterfaces.
Distribution Convention:
1. ThisProductincludesagiftbox,aninnercase,aPC,aPoweradaptor,(andSATAcablewill
beincludedonlyforModelswithSATAsupportedpackage).Uponreceivingthisproduct,
kindlypleaserefertotheUser’Manualtocheckforthecontentsandappearanceofthis
product;contactimmediatelyyournearestdealerorDMPofficeforanydefectiveormissing
parts.Thesupplierwillnotberesponsibleforanyreporteddiscrepancythereaftertheexpiration
periodof3-daysfromthedateofpurchase.
2. Inconsiderationoftransportationandthecostofstorage,thesupplierprovidestothe
distributorsawarrantyof12-months.Thiswarrantycoversthefailurecausedbyhardware
breakdown(excludingharddrives),butdoesnotcovertheactofmisuseandmishandling.
3. Thesupplierwillnotacceptunknownpost,thereforeifyouwishtorepairortoreturnyour
goods– kindlypleasecontactyournearestdealertomakeyourdeclaration,andatthesame
time,applyforaRMAnumber(RMAstandsforReturnMerchandiseAuthorization–please
askforRMAformandfill-upforauthorization).
4. ThefreightforreturngoodsforrepairwillfollowtheInternationalcustomarypracticeand
convention:Bothpartiesistopayforfreightofoneshipmenteach.Theshipperisrequiredto
prepaythefreightfromtheplaceoforigin(Thismeansthatthereturnee(user)coversthe
freightforreturngoods,whiletheSuppliercoversthefreightforgoodsaftertherepair).
5. Obsoletewarrantyisreferredtoas:(1)Expirationofwarrantyor(2)Damageduetomisuse
withinwarranty.TheSupplierwillbetakenintoconsiderationofthecircumstances,toprovide
repairservicewithchargesexpenseforobsoletewarranty.Thisexpenseincludesthecostof
materialandthecostoflabor.
Note:Ifthereisotherparticularissuenotlistedintheaboveconditions,bothpartiesagreedtofollow
theGeneralLawofCommercewithfairandreasonablediscussioninhandlingandresolvingthe
argument.

Contents
Chapter 1
02 Unpacking yourEBOXMiniPC
Chapter 2
05 EBOX-3310MX-D4C series Overview
06 SystemSpecifications
07 PeripheralsConnecting
Chapter 3
12 BIOSReconfiguring
13 Installthedriver
Chapter 4
23 TechnicalSpecifications
Chapter 5
25 OnboardConnectorsSummary
27 PinAssignments
Chapter 6
30 TakingCareYourEBOX VESAPC
31 CleaningYourEBOXVESAPC
32 Troubleshooting
Chapter 7
35 TermsandCondition
35 Warranty
35 ServiceandSupport
35 ReturnMerchandiseAuthorization(RMA)Policy
35 ShippingPolicy

1
Chapter 1

2
Unpacking Your EBOX Mini PC
Congratulation!YouhavejustacquiredEBOX-3310MX-D4Cseries,pleasecheck
thefollowingitems.
Packing List:
ItemNo. Description Q’ty
1 EBOX-3310MX-D4CseriesVESAPC x1
2 Max.22.5wattsExternalPowerAdaptor,Vin:100~240VAC50/60Hz,
Volt:+15VDC@1.5AMax. x1
3 DriversCD x1
Note: The accessories are subject to change without immediate notice.
Check beforeUse
1.EBOX-3310MX-D4CseriesUnit 2.ACPowerAdaptor
3.DriversCD

3
Preface
EBOX-3310MX-D4C series: VESAPC
TheEBOX-3310MX-D4Cseriesisarevolutionarydevicewhichisespeciallydesignedforlimited
physicalspaceandtemperatureconcerns. Nomatteryouareinajammedoffice,acrowdedplace,or
publictransportation,itcanbeeasilyintegratedwithaVESALCDtobringyouEBOX-3310MX-D4C
seriesaccessatanytime.
ItcanattachtoanyVESAmountingfixture;allowingittobesecurelymountedontodesks,walls,or
buildings,andtherebyoptimizesyourworkarea. ItcanalsoattachdirectlytoanysizeLCDfora
mobilesystemfortheuseattradeshows,presentations,promotions,etc.Unliketraditionalportable
laptopdesign,theEBOX-3310MX-D4CseriescanbeusedwithalargesizeLCD. Furthermore,with
FANLESSdesign,EBOX-3310MX-D4Cseriesisidealtobeusedintheenvironmentwhere
temperaturedemandiscritical.
So, ifyouarelookingforadevicethatisabletoprovideyouwithmoremobility&spacebutatthe
sametimeuseslesspowerconsumption,thenEBOX-3310MX-D4Cserieswillbesurelymeetyour
need.
TheVESA®FDMI™Standarddefinesmountinginterfaces,holepatternsandassociated
cable/powersupplylocationsforLCDmonitors,plasmadisplaysandotherflatpaneldevices.EBOX-
3310MX-D4Cseriesisdesignedtofitthisstandardtomakemonitorattachmentquicklyandeasy.

4
Chapter 2

5
EBOX-3310MX-D4C series Overview
FrontPanel
Power LED
The power LED lights up when
system is turn on.
HDD LED
LED flashes when the system is
accessing Hard Drive.
SD Slot
This system is bootable from SD
card. (In this series only EBOX-
3310MX-S4C/ TS4C support SD
card)
USB v2.0 ports
For connection to devices with USB
interface (HDD, CD/DVD-ROM,
Memory Stick, etc.)
RS-232
BackPanel
DC Power Jack
PS/2 Keyboard or Mouse (6-pin)
VGA
Power switch
USB Port
RJ-45 LAN Jack
Wireless Antenna connector
(optional)
RS-232

6
System Specification
CPU
Vortex86MX+
MainMemory
1GBDDR2
BIOS
AMIBIOS
VGA
Resolutionupto1920x1200HighColors
TVInput
RCAJackx1
(OnlyonTS4C/TD4C)
KeyboardandMouse
PS/2KeyboardandMouse
(OnlyonS4C/D4C)
On-BoardSATA
SATA2.0connectorx1(Optional)
Peripheral
1.USBV2.0 x6
2.SDslotx1(Optional)
3.Serialportsx4
Dimension&Weight
115x115x35mm/500g
OperatingSystem
WindowsXPHome/Pro
WindowsXPEmbedded
WindowsEmbeddedCE
SupportedLinuxDistributionlist:
1. Debian4.0
2. Debian5.0
3. Ubuntu8.04
4. Ubuntu8.10
5. Ubuntu9.04
6. Ubuntu10.04
7. Edubuntu9.04(Ubuntu8.10base)
8. EasyPeasy8.10
9. Puppy4.2.1
10. Puppy4.1.2
11. WattsOS2Warp30(Ubuntu8.10base)
※Redletters:StandardIDEcompatibleoption
enablecouldhelpforinstalldirectly
※Ubuntu8.10/ WattOS,Remembertoenable
theMediaPortInstructionoptionforVGA
compatible.

7
Peripherals
Connecting the PowerAdaptor
DCPowerJack
TouseEBOX-3310MX-D4Cseries
immediately,pleaseattachthesuppliedadapter
forthepowersource.Seetheleftdiagramfor
visualconnection.
ConnecttheDCpowerjackofthepower
adaptortotheDCInputofEBOX-3310MX-D4C
series.
TurningONEBOX-3310MX-D4Cseries
Switchonpowerasindicatedonyour
left-sidefigure,thesystemwillstart.
Note:WiththeAutoPowerOnsupported
models(optional),thesystemthenwillbeturned
onautomatically.
Connecting the Monitor
VGAConnection
MakeyourLCDdisplayconnectionwiththe
VGAcabletothe15-pinD-SubVGAport.
TV-INConnection(Optional)
YoucanconnecttotheVideoCaptureviaRCA
JackbyusingtheAudio/VideoCable(Not
included).
Note:ThisfeatureonlyavailableonTV-IN
supportedmodel:
TS4C/TD4C

8
Peripherals
Connecting the USB
EBOX-3310MX-D4Cseries provide five external USB ports with (four at the front, one at the rear)
and one internal USB port.
SDSlot
ForbootingdevicebySDCard. (In
this series only EBOX-3310MX-
S4C/ TS4C support SD card)
USBPorts
TheUSBportsareavailablefor
connectiontoUSBdevicessuchas
CD-ROM/PenDrive.
Connecting the LAN
RJ-45LAN
ThereisanavailableRJ-45LANjack
forEthernetconnection.
(SeeleftdiagramforRJ-45Jack).

9
Connecting the Keyboard and Mouse
PS/2KeyboardorMouse(6-pin)
ThisPS/2Portissharedforconnecting
Keyboardand/orMousebyusingSplit
Y-Cable(notincluded).
Connecting Serial port
SerialPorts(Optional)
Theserialportisusuallyconnectedtoaserial
devicelikemodemorterminaldevices.

10
Chapter 3

11
BIOS Reconfiguring
1. TakenotethatAMIBIOSisusedintheEBOX-3310MX-D4Cseries.Toreconfigurethe
EBOX-3310MX-D4Cseries,pressorhitthe<Del>keytoenteryourBIOSsetupmainmenu.
2. Selectfromthemenu,thedesiredsetupforchange.
3. Press<Esc>togobacktomainmenu.
4. Press<F9>toloadfactorydefaultsetting.
5. Moveto“Exit”TABandselect“SaveSettingsandExit”,press“Y”tosavethechangesthatyou
justmade. EBOX-3310MX-D4Cserieswillrestartaccordinglytoyournewsetup.
(AMI BIOS Setup menu)

12
INSTALL THE DRIVER:
UndertheWindowsseriesOS,thefollowingdriversneedtobeinstalledmanually.
1. Ethernetdriver.
2. RS-232driver(USBtoRS-232port).
3. Videocapturechipdriver(forTV-INmodels:EBOX-3310MX-TS4C/TD4C).
Note:COM5portwasextendedfromaUSBport.
ETHERNETDRIVER:
1. FindtheyellowquestionmarkofEthernetintheDeviceManagerunderthecontrolpanel/
system.
2. Right-clickthemouseandchosetoupdatedriver.
3. ChoosethelocationofEthernet-A9120-Macfolder.(YoumayupdatedriverfromtheCDinthe
packageorapplyfromyoursupplier).

13
4. Click“Next”andthenchoose“continueanyway”toignorethe“unrecognizedobject”warning
andrestartthewindowsaftertheinstallation.
RS-232 DRIVER ( FORUSBTORS-232PORT ):
TheRS-232COM5portfromEBOX-3310MX-D4CserieswasextendedfromaUSBport;you’llneed
toinstalltheRS-232driver.PleasefollowthestepsbelowundertheDeviceManager:
1. Right-clickthemouseontheyellowquestionmarktoupdatethedriver.
2. Repeatthesameaspreviousstep,clickthe2ndselectiontoinstallthedriveratspecificlocation.
3. FindthelocationofFT232driver.(Choosethefolderandclick“Next”,thesystemwillsearchand
installautomatically).
4. Choose“continueanyway”toignorethe“unrecognizedobject”warningandrestartthewindows
aftertheinstallation.