DNF Controls ST300-SSM User manual

1 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
12843 Foothill Blvd. Suite C
Sylmar, California 91342
V: 818.898.3380
F: 818.898.3360
[e-mail]
Model No. ST300-SSM
and ST300-SSM-T
SLOW MOTION CONTROLLER
WITH AUTOEDIT OPTION
USER MANUAL

2 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
Table of Contents
1. REVISION HISTORY 3
GETTING STARTED . . . 4
2. SYSTEM DESCRIPTION 4
DEFINITIONS 4
3. INSTALLATION 5
4. OPERATION 6
a. LCD DISPLAY 6
b. TRANSPORT CONTROL 6
c. CUE POINTS 7
d. GOTO/PREROLL TO A MANUALLY ENTERED TIME 7
e. RECORD MODE SELECTION 8
5. AUTOEDIT 9
a. TO SET AN IN (OUT) POINT 9
b. TO VIEW THE IN (OUT) POINT 9
c. TO CLEAR THE IN (OUT) POINT 9
d. TO SET THE PREROLL VALUE OF THE VTR 9
e. PREVIEW FUNCTION 9
f. AUDOEDIT FUNCTION 9
g. TRIM THE IN (OUT) POINT 9
ADVANCED FEATURES . . . 10
6. TRANSFER CUELIST 10
a. TRANSMIT CUE LIST FUNCTION 10
b. RECEIVE CUE LIST FUNCTION 11
REFERENCE . . . 12
7. SETUP MENU 12
8. FUNCTION TABLE 15
9. SPECIFICATIONS 17
RS422 SERIAL CONNECTOR 17
POWER CONNECTOR 17
AUX PORT RS422 SERIAL CONNECTOR 17
GPI IN/OUT CONNECTOR 18
10. KEY LAYOUT 19
11. DNF CONTROLS LIMITED WARRANTY 20
Manual Version:.........…………......................…................1.21 051106
Document ID:....….........…....ST300-SSM-Autoedit_User_Manual.doc

3 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
1. REVISION HISTORY
111403 1.0 Original document.
060204 Rev. 1.1 Corrected T-bar size, SPECIFICATIONS.
011005 Rev. 1.2 Removed Search Speed menu option.
Added 24P processing.
051106 Rev. 1.21 Added "save record mode"

4 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
Getting Started . . .
2. SYSTEM DESCRIPTION
Slow Motion Controller that you can configure for the way you work.
Controls up to 4 VTRs.
T-BAR or detented Wheel for Fast and Easy slomo-ing:
0-200% or –100% to + 200% of Play speed.
Quickly and easily store and recall 400 Cue Points - 100 per VTR. All Cue Points are retained
when power is off.
Fast and easy to search to a Cue Point, manually entered Timecode number or Record out Point.
Set Preroll duration from one frame to one hour.
DEFINITIONS
Throughout this document VTR, DDR, VDR & Video Server will be referred to collectively
as “VTR.”
The ST300-S/SM as the ST300.
Words surrounded by brackets, for example, [ENTER], are keys on the ST300.
[XXX] + [XXX] means hold the two keys down simultaneously.

5 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
3. INSTALLATION
a. Plug one end of a 9-conductor, RS422 serial cable into the VTR1, VTR2, VTR3, OR
VTR4 connector on the rear of the SLOW MOTION CONTROLLER. Plug the other
end of the cable into the 9-pin REMOTE connector on the VTR.
b. Connect the supplied POWER SUPPLY, APX#4108, into the POWER connector on the
rear of the ST300. Plug the Power Supply into an outlet, 90 VAC – 240 VAC.
c. Select REMOTE mode on the VTR's front panel.
d. Check the SETUP MENU prior to using the Slow Motion Controller to confirm proper
Record mode, SLO-MO speed range, and other User settable modes.
e. Select “Slomo SPD: DVC” only if you are controlling a DVCPro VTR.
CONNECTION DIAGRAM
Note: The Reference Video connector has no function.

6 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
4. OPERATION
a. LCD DISPLAY
During normal operation, the top row of the display shows the selected time mode
and current time location of the selected VTR.
For example: TM 01:12:09:23
Time Modes - TM= Tape Timer TC= LTC VT= VITC
The currently selected SLO-MO speed is displayed on the far right side of the
top row.
The bottom row of the display shows the current Cue Point number
and its contents.
b. TRANSPORT CONTROL
Select the desired transport function by pressing the appropriate switch on the SLOW
MOTION CONTROLLER.
The Real-Time Status Indicators will light to indicate the VTR's current tape transport
mode.
For example: Pressing [PLAY] will put the VTR into the PLAY mode.
The PLAY Status Indicator will turn on when the VTR is in PLAY
mode.
Press [RECORD].
OR
[RECORD] + [PLAY] to put the VTR into Record mode (see SETUP
MENU).
NOTE: The VTR will not go into Record mode if “Record Inhibit” is enabled
on the VTR or tape cassette.
Check SETUP MENU prior to using the SLOW MOTION
CONTROLLER to confirm proper Record mode and other User
settable modes.

7 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
c. CUE POINTS
1) Select a Cue Point
Press [NEXT CUE] or [LAST CUE] to step through the Cue Points.
OR
Manually enter the desired Cue Point number using the numeric keypad.
The current Cue Point number and its contents will be shown on the second line
of the display.
2) Mark/Enter/Edit a Cue Point
Press [MARK] to mark the VTR’s time into the Cue Point.
OR
Press [ENTER TIME] to use the numeric keypad. The ENTER TIME
indicator will turn on.
Manually enter a time on the numeric keypad. Press [ENTER] to save the
entered time.
OR
Press [ESC] to exit without saving. The ENTER TIME indicator will turn off.
3) Goto/Preroll to a Cue Point
a) Select the desired Cue Point. The Cue number and its contents are
shown on the bottom line of the display.
b) Press [GOTO] to search to the Cue Point; the GOTO indicator will
turn on. When the VTR reaches the Cue Point time, the GOTO
indicator will turn off.
OR
Press [PREROLL] to preroll to the Cue Point. The PREROLL
indicator will turn on.
When the VTR reaches the Cue Point time, the PREROLL indicator
will turn off.
d. GOTO/PREROLL TO A MANUALLY ENTERED TIME
1) Press [ENTER TIME] to use the numeric keypad.
Manually enter a time on the numeric keypad.
2) Press [GOTO] OR [PREROLL] to search to the entered time.
OR
Press [ESC] to exit without searching.
The ENTER TIME indicator will turn off.

8 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
e. RECORD MODE SELECTION
1) Press [MENU]. The MENU indicator will turn on.
2) Turn the Wheel until “REC” is viewed on the top line of the display. The
current Record mode is shown.
3) Press [MENU] to select:
Record Lockout, Assemble, Crash or Insert Record mode.
4) INSERT ONLY - Press the desired Softkey to toggle Video, Audio1, Audio2,
Audio3 or Audio4 record on/off.
The Softkeys are located just below the display.
Follow the line graphic from the bottom of the display to the Softkey.
5) Press [ESC] to exit the MENU. The MENU indicator will turn off.
OR
Turn the Wheel for other setup options.

9 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
5. AUTOEDIT
a. TO SET AN IN (OUT) POINT
Press [IN] ([OUT]) to set an AUTOEDIT IN (OUT) Point.
The IN (OUT) key indicator on the ST300 will turn on.
b. TO VIEW THE IN (OUT) POINT
The IN (OUT) key indicator will be lit when and IN (OUT) point has been set.
Press [IN] ([OUT]) to view the existing IN (OUT) point.
While viewing the IN (OUT) point:
Press [GOTO] to search to the IN (OUT) point.
Press [PREROLL] to preroll to the IN (OUT) point.
Press [DEL] + [IN] ([OUT]) to clear the IN (OUT) point.
c. TO CLEAR THE IN (OUT) POINT
Press and hold [DEL]. Press and release [IN] ([OUT]).
The IN (OUT) key indicator will turn off.
d. TO SET THE PREROLL VALUE OF THE VTR
Press [SHIFT] + [PREROLL] to set the Preroll Value of the VTR.
e. PREVIEW FUNCTION
After setting the IN and optional OUT points,
press [SHIFT] + [PLAY] to preview the AutoEdit.
f. AUDOEDIT FUNCTION
After setting the IN and optional OUT Points,
press [SHIFT] + [RECORD] to perform the AutoEdit.
g. TRIM THE IN (OUT) POINT
1) MARK or ENTER the IN (OUT) point.
2) Press [SHIFT] + [IN] ([OUT]).
The first line of the display shows “Trim IN (OUT): xx:xx:xx:xx,”
Where xx:x:xx:xx – current IN (OUT) point.
The second line of the display shows the prompt “FWDÆ, RWDÅ, ESC-exit”
3) Press [FFWD] to increment the IN (OUT) time 1 frame.
4) Press [REW] to decrement the IN (OUT) time 1 frame.
5) Press [ESC] to exit the Trim mode.

10 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
Advanced Features . . .
6. TRANSFER CUELIST
a. TRANSMIT CUE LIST FUNCTION
The TRANSMIT CUE LIST function allows you to transmit your list of Cue Points to a
PC, using the provided utility software on the PC, or to another ST300. Transfer to a PC
requires OpSuite 3.0 software, which runs on a Windows-based computer. Contact DNF
Controls for more information.
1) To Transmit Cue Points to Another ST300:
a) Connect the VTR4 connector on the rear of the ST300 to the VTR4
connector of the receiving ST300 using an RS422 9-pin cable with TX
and RX lines crossed. (A “turnaround” cable.)
b) Press [MENU].
c) Scroll the Wheel until “Transmit CUE list? YES=Enter, Exit=ESC” is
displayed.
d) Press [ENTER] to start transmitting. The Display shows “Waiting to
transmit” on the first line.
e) When the Receiver is ready, transfer starts automatically. The Display
now shows “Transmitting cuelist.”
f) After the transfer is over, the display shows “Transfer is over” for one
second and then shows “Waiting to transmit” again.
g) Connect another ST300 to transmit the list again.
OR
Press [ESC] twice to exit the MENU mode.
2) To Transmit Cue Points to a PC:
a) Connect the VTR4 connector on the back of the ST300 to one of the
COM ports on the PC using a RS422 to RS232 adapter.
b) Repeat steps a) thru g) of “To Transmit Cue Points to Another
ST300,” Section 5.a.1).

11 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
b. RECEIVE CUE LIST FUNCTION
The RECEIVE CUE LIST function allows you to receive a list of Cue Points from a PC
or from another ST300. Transfer to a PC requires OpSuite 3.0 software, which runs on a
Windows-based computer. Contact DNF Controls for more information.
1) To Receive Cue Points From Another ST300:
a) Connect the VTR4 connector on the back of the ST300 from the VTR4
connector of the transmitting ST300 using RS422 9-pin cable with TX
and RX lines crossed.
(A “Turnaround” Cable)
b) Press [MENU].
c) Scroll the Wheel until “Receive CUE List? YES=Enter, Exit=ESC” is
displayed.
d) Press [ENTER] to start receiving.
The Display shows “Waiting to receive” on the first line.
e) When the Transmitter is ready, transfer starts automatically. The
Display now shows “Receiving cuelist.”
f) After the transfer is over the display shows “Done-Success! Press any
key…”
g) Press any key. The display shows “Receive cuelist?” message.
h) Press [ESC] to exit the MENU mode.
2) To Receive Cue Points from the PC.
a) Connect the VTR4 connector on the back of the ST300 to one of the
COM ports on the PC using RS422 to RS232 adapter.
b) Repeat steps a) thru h) of “To Receive Cue Points From Another
ST300,” Section 5.b.1).

12 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
Reference . . .
7. SETUP MENU
Press [MENU]. The MENU indicator will turn on. Turn the Wheel to select item to change.
Use the Softkeys to change the desired mode for that option. Turn the Wheel at anytime to
select another item.
Press [ESC] at anytime to exit SETUP MENU. The MENU indicator will turn off.
MENU MODES
(Turning Wheel Clockwise)
RECORD Press [MENU] to select the desired record mode:
Lockout, Assemble, Crash (Full) or Insert.
Only in INSERT mode: Press the associated Softkey, located below the display, to toggle
Video(V), Audio1(A1), Audio2(A2), Audio3(A3), Audio4(A4) on/off.
SAVE RECORD
MODE Press Softkey to select.
NO (record mode will return to lockout after reset).
OR
YES (record mode will retain selected setting after reset).
MARK-Q Press Softkey to:
Enable ADVANCE to next Cue Point, when [MARK] is pressed.
OR
Maintain CURRENT Cue Point when [MARK] is pressed.
WIND MODE Press Softkey to select:
HOLD (Fast wind is maintained only while key is pressed.)
OR
LATCH (Fast wind is initiated and maintained with momentary key press.)
Select fast wind speed (3.9 to 23.7) by pressing Softkey below SPD.

13 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
MENU MODES
(Turning Wheel Clockwise)
S
SL LO OM MO O
ST300 display shows
(T-Bar version):
ST300 display shows
(Non T-Bar version):
Press Softkey [TBAR] (or [WHEEL]) to toggle between T-BAR and WHEEL.
The T-BAR has two speed ranges:
0 Æ+200 with a detent at +100 % play speed
OR
0 Æ+100 with a detent at +100%
(Continued on next page)
For Wheel only:
Press Softkey [SPDRANGE] to select SLOMO speed ranges:
Press Softkey to select: 0 Æ+200 OR -100 Æ+200.
Press Softkey [BACK] to return to SLOMO MENU.
Press [ESC] to exit SETUP MENU
OR turn the Wheel to select another item.
For Wheel only:
Press Softkey [PRSET] to select the SLOMO Preset Speed Mode.
Press Softkey [UPDATE].
When exiting SLOMO mode, the last used speed is saved in the Preset Speed register.
Press Softkey [STATIC].
The Preset Speed register is NOT updated when exiting SLOMO mode.
It is only changed by [SHIFT] + [SLOMO] (PRESET SLOMO).
TBAR
AUTOENABLE Press Softkey [ON] to enable slomo to be engaged by moving the TBAR.
WHEEL
AUTOENABLE Press Softkey [JOG] or [SHUTTLE] to enable that function to be engaged by turning the
Wheel.
SLOMO SPEED
SELECT Press softkey [CHANGE] to change the SLOMO speed options. The following is a list of
all available speed options settings:
AJD-450: If controlling DVCPro AJD-450/850
AJ-D455: If controlling DVCPro AJ-D455
AJ-SD955: If controlling DVCPro AJ-SD955/930
Standard: If controlling any other VTR. The Standard Set of SLOMO Speeds will
be used. (Default Setting)
SLOMO with: WHEEL
SpdRange Preset
SLOMO with: TBAR
Wheel SpdRange Preset

14 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
MENU MODES
(Turning Wheel Clockwise)
GANG MODE Press Softkey to select PERMANENT GANG (described in the FUNCTION Table) or
TEMPORARY GANG.
In TEMPORARY mode, press and hold the VTR key that you want to read status from,
then press the VTR#s of those VTRs that you want to include in the gang. Release the
keys. The LED on the monitored VTR blinks, all other VTRs in the gang stay on
constantly. To break the temporary gang, press any VTR# key.
GANG MARK
Press softkey
MASTER (each channel of the gang will receive the same time as the master chain
[blinking]).
OR
INDIVIDUAL (each channel of the gang will receive it's own time).
ST300 SETUP
Press Softkey beneath ClearCues to clear all Cue Points to 00:00:00:00.
Press Softkey [YES] when asked “Are You Sure?”
Press Softkey beneath SetDefault to set ST300 to default settings.
Press Softkey [YES] when asked “Are You Sure?”
DISPLAY
SOFTWARE
VERSION
The version number for the currently installed software is displayed.
DROP
FRAME Press Softkey to select DROP FRAME ON or OFF.
Used to preset the VTR’s Timecode Generator.
RECORD Press Softkey to select single button or 2-button record.
RECORD = [REC] Only
OR
RECORD = [REC] + [PLAY]
REC OUT FREEZE Press Softkey to enable or disable FREEZE at Record Outpoint. Changing mode
automatically clears FREEZE point.
VIDEO
STANDARD
Sets Video Standard option to NTSC when [NTSC] is pressed.
OR
Sets Video Standard option to PAL when [PAL] is pressed.
OR
Sets Video Standard option to 24P when [24P] is pressed.
TRANSMIT
CUELIST
Transmits Cuelist to another ST300 or to a PC.
ST300 SETUP
Clear Cues SetDefaul
t

15 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
8. FUNCTION TABLE
Function Key Press Description
EE On/Off [EE] Toggle EE mode on/off. Status indicator is on when EE is on.
EJECT TAPE [SHIFT] + [REWIND] Eject tape from VTR.
ENTER TIME [ENTER TIME] To manually enter timecode number into the currently
displayed Cue Point, enter the desired timecode number using
the numeric keypad. Press [ENTER] to save your entry OR
[ESC] to exit without saving.
To enter a GOTO location without altering the contents of the
Cue Point, enter the desired timecode number using the
numeric keypad. Press [GOTO] to search to the entered time.
Press [ESC] to exit without searching.
FFWD [FFWD] Press and HOLD to FFWD. Release key to stop. Set WIND
Speed in MENU.
FREEZE ON
LAST GOOD
VIDEO
Active in SLO-MO only. In SLO-MO mode, STILL frame the VTR when the current
timecode is within 6 frames of the last Record Out point
(memorized automatically upon exiting Record mode).
Enable, disable or clear the FREEZE point from SETUP
MENU. See FREEZE ENABLE.
GOTO CUE
or
ENTERED
TIME
[GOTO] Search the VTR to the contents of the currently displayed Cue
Point. If ENTER TIME is active (LED is on), search the
VTR to the entered time.
To enter a GOTO location without altering the contents of the
Cue Point, Press [ENTER TIME]. Enter the desired
timecode number using the numeric keypad. Press [GOTO]
to search to the entered time. Press [ESC] to exit without
searching.
GANG [SHIFT] + [VTR#1]
OR
[SHIFT] + [VTR#2]
OR
[SHIFT] + [VTR#3]
OR
[SHIFT] + [VTR#4]
Individually press the VTR keys to be included in the gang;
the LED above the key will turn on. Press the VTR key again
to remove from gang; the LED above the key will turn off.
Press [ESC] to exit.
The VTR LEDs that are on show the gang.
The flashing LED shows which VTR is currently selected.
GO TO FREEZE
POINT
[SHIFT] + [GOTO] Search VTR to FREEZE point (last Record Out point).
JOG [JOG] Select JOG mode and enable the Wheel.
LAST CUE [LAST CUE] Step to the previous Cue Point Location.
MARK CUE
POINT [MARK] Save the current time in the currently displayed Cue Point. Per SETUP MENU, the Cue Point Location will advance to
the next Cue Point location or remain the same.
NEXT CUE [NEXT CUE] Step to the next Cue Point Location.

16 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
Function Key Press Description
PREROLL [PREROLL] Preroll the VTR to the contents of the currently displayed Cue
Point.
PREROLL
VALUE [SHIFT] + [PREROLL] Enter desired Preroll Value. Press [ENTER] to save entry OR press [ESC] to exit without saving entry.
RECORD [REC] or
[REC] + [PLAY] Places VTR in the Record mode selected by RECORD MODE in the SETUP MENU.
REVERSE
PLAY [REV] For T-BAR ONLY – HOLD key to play video in reverse. RELEASE key to play forward.
REWIND
[RWD] Press and HOLD to rewind. Release key to stop. Set WIND Speed in MENU.
SHUTTLE [SHUTTLE] Select SHUTTLE mode and enable the Wheel.
SLOMO
[SLOMO] Press SLOMO to slo-mo the VTR. Turn the Wheel or move the T-Bar to change the play speed.
Press SLOMO to STILL frame OR press any transport key to
exit.
SLO-MO
SPEED PRESET [SHIFT] + [SLOMO] For WHEEL ONLY - to preset the slo-mo speed. Turn the Wheel to select desired speed.
Press [ESC] OR any transport key to exit.
STOP [STOP] Press once to STILL frame VTR.
Press again to put VTR into STOP mode.
TIME MODE
SELECT [TIME MODE] Press to toggle between Timecode (TC), VITC (VT) or Tape Timer (TM) display modes.
TIME PRESET
(Generator
Preset)
[SHIFT] +
[TIME MODE] Press to enter Time Preset. Press [ENTER] to load Time Generator with 00:00:00:00.
OR enter the time desired via the numeric keypad and press
[ENTER] to load that time.
OR press [ESC] to exit without saving.

17 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
9. SPECIFICATIONS
Power: 90 VAC to 265 VAC adapter supplied with IEC connector
Size: (L” x W” x H”) 12” x 6” x 1.5” (front) 3.0” (rear)
(T-Bar unit is 12.6” long)
Weight: 4 lbs.
Rear Panel Connectors: VTR1, VTR2, VTR3, VTR4 ……. (All DB9F)
GPI ………………………………. (DBF15F)
Power ……………………………. (DB9M)
Aux ………………………………. (DB9F)
Reference Video …………………. (BNC)
Display: Easy to read 2-line, back-lit LCD display
(User adjustable contrast)
Jog/Shuttle Wheel With mechanical detents
Optional “T”-bar Slo-mo 0-200% of Play Speed
RS422 SERIAL CONNECTOR
9-Pin D-Type, Female (DB9F)
Pin # 1 Frame Ground 6 Receive Common
2 Receive A Í7 Receive B Í
3 Transmit B Î8 Transmit A Î
4 Transmit Common 9 Frame Ground
5 Spare
POWER CONNECTOR
9-Pin D-Type, Male (DB9M)
Pin # 1 +5v DC 6 +5 VDC
2 +5v DC 7 Ground
3 Ground 8 Ground
4 +12 VDC 9 Ground
5–12 VDC
AUX PORT RS422 SERIAL CONNECTOR
9-Pin D-Type, Female
Pin # 1 Frame Ground 6 Transmit Common
2 Receive AÍ7 Receive B Í
3 Transmit B Î8 Transmit A Î
4 Receive Common 9 Frame Ground
5Spare

18 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
GPI IN/OUT CONNECTOR
15-Pin D-Type, Female (DB15F)
Pin # Description Function Pin # Description Function
1 GPI 1 Out PLAY tally out 9 GPI 1 In PLAY
2 GPI 2 Out STILL/STOP tally out 10 GPI 2 In STOP
3 GPI 3 Out RECORD tally out 11 GPI 3 In RECORD
4 GPI 4 Out REWIND tally out 12 GPI 4 In REWIND
5 GPI 5 Out FFWD tally out 13 GPI 5 In FFWD
6 GPI 6 Out SLOMO tally out 14 GPI 6 In SLOMO
7 GPI 7 Out 15 GPI 7 In STILL
8 Ground

19 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
10. KEY LAYOUT

20 ST300-S/SM- & ST300-S/SM-T-Autoedit, Slow Motion Controller
11. DNF CONTROLS LIMITED WARRANTY
DNF Controls warrants its product to be free from defects in material and workmanship for a period of one
(1) year from the date of sale to the original purchaser from DNF Controls.
In order to enforce the rights under this warranty, the customer must first contact DNF’s Customer Support
Department to afford the opportunity of identifying and fixing the problem without sending the unit in for
repair. If DNF’s Customer Support Department cannot fix the problem, the customer will be issued a
Returned Merchandise Authorization number (RMA). The customer will then ship the defective product
prepaid to DNF Controls with the RMA number clearly indicated on the customer’s shipping document.
The merchandise is to be shipped to:
DNF Controls
12843 Foothill Blvd., Suite C
Sylmar, CA 91342
USA
Failure to obtain a proper RMA number prior to returning the product may result in the return not being
accepted, or in a charge for the required repair.
DNF Controls, at its option, will repair or replace the defective unit. DNF Controls will return the unit
prepaid to the customer. The method of shipment is at the discretion of DNF Controls, principally UPS
Ground for shipments within the United States of America. Shipments to international customers will be
sent via air. Should a customer require the product to be returned in a more expeditious manner, the return
shipment will be billed to their freight account.
This warranty will be considered null and void if accident, misuse, abuse, improper line voltage, fire, water,
lightning or other acts of God damaged the product. All repair parts are to be supplied by DNF Controls,
either directly or through its authorized dealer network. Similarly, any repair work not performed by either
DNF Controls or its authorized dealer may void the warranty.
After the warranty period has expired, DNF Controls offers repair services at prices listed in the DNF
Controls Price List. DNF Controls reserves the right to refuse repair of any unit outside the warranty
period that is deemed non-repairable.
DNF Controls shall not be liable for direct, indirect, incidental, consequential or other types of damage
resulting from the use of the product.
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