DNP IDW520 User manual

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IDW520 Photo ID System
Quick Start Guide
© 2021. DNP Imagingcomm America Corp. DOC PN: DOC-R-IDW520-FX
All rights reserved. Rev: 05.04.2021
IDW520 ID Photo System
Panasonic FZ80 Camera Edition

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IDW520 Photo ID System
Before You Begin
Use this guide to set up your IDW520 system for the first time, and as
a reference when you’re using the system every day. If you need more
information on how to operate your system, use the help videos on your
console (?button on the main screen) or download the User Guide from our
website: http://www.dnpphoto.com
Technical Support
For technical support or other information, contact DNP at:
http://www.dnpphoto.com or [email protected]
Ordering Supplies
To order more media, contact DNP Support at http://www.dnpphoto.com or
[email protected].
Each media kit contains 300 sheets (contents 2 rolls @150 sheets, 2 ink
ribbons @ 150 images)
PRINTER ID MEDIA KIT

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IDW520 Photo ID System
INSTALLING THE SYSTEM
Preparing the Camera
• Unpack the camera.
• Locate the Wi-Fi SD card that was shipped in the box with your console
kit.
• Place the rechargeable battery in the battery compartment and the SD
card in the card slot. The battery compartment and SD card slot are
located on the bottom of the camera. Close the door.
• Use the supplied charging cable and plug to charge the camera
battery. The charging port is on the side of the camera inside the HDMI
compartment. Plug the cable into the charge port and the plug adaptor,
then plug the adaptor into a
wall outlet.
• Make sure the camera is
OFF before charging (the
camera will not charge if it is
powered ON. When the red
light appears on the top of the
camera, the battery is charging.
The camera battery must be
charged prior to use.
• Connect the camera strap and
lens lanyard to the camera.

4
IDW520 Photo ID System
Setting up the Printer
Printer Components
RIBBON
COMPARTMENT
PAPER
COMPARTMENT
PAPER TRAY
PAPER SCRAP BIN
PRINTER PAPER SPOOLS
Printer paper spacers must be removed for ID Meida use

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IDW520 Photo ID System
Set Up your Printer
• Unpack the printer. Remove any
packaging foam or tape from the
outside of the printer.
• Connect your printer. Make sure
your printer is powered OFF. Connect
a USB cable to the type-B (small)
USB port (yellow circle) and to the
rear bottom console port.
• Connect the power cord to the printer
(blue circle) and plug it into a wall
outlet.
• Power ON the printer.
Install the Paper
• Prep the paper compartment. Remove the scrap bin and set it aside.
Remove the paper spools from the printer, located behind the scrap bin.
Note: The first time you set up your printer, make sure there are no spacers
on the paper spools. Rotate the spacer to unlatch it, compress the paper
spool tensioners, and slide the spacer off the spool. Repeat for the other
spool. The spacers are not used with the IDW paper 4.5” paper rolls.
• Mount the paper roll onto the paper
spools. Make sure the paper roll is oriented
so that the leading edge of the paper roll is
coming over the top of the paper roll and
directed towards the front and bottom of the
paper roll.
• Set the paper in the printer. Place the
mounted paper roll into the printer paper
compartment. Remove the seal on the paper.
• Feed the paper into the printer. Feed the
paper so that the paper comes over the top
of the roll and into the bottom of the printer
paper compartment. Continue feeding the
paper until the printer beeps. The ERROR
LED changes from flashing red and orange
to flashing red.
• Replace the scrap bin. Reset the scrap bin
in the printer.

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IDW520 Photo ID System
Install the Ink Ribbon
• Orient the Ribbon. Orient the new ink ribbon so that
the supply side (larger side with yellow spool end) is
towards you, and the take-up spool (smaller side with
white spool ends) is towards the back of the printer.
• Place the ribbon in the printer. Place the left sides
of the ribbons onto the printer flanges one at a time.
Press the right sides of the ribbons into their holders until they click into
place. Remove any slack from the ribbon by rotating the ribbon towards
the supply side. Close the ribbon compartment.
NOTE: The yellow ribbon flange is inserted into the yellow holder.
• Wait for the blank prints. With the printer turned ON, the printer will
initialize and eject 3 blanks sheets of paper. The Power / Ready light
will remain lit. The printer is ready to print. If the error light remains lit,
recheck that the paper and ribbon are loaded correctly.
• Install the paper tray. The paper tray can hold up to 20 prints. However,
it is recommended that prints are removed from the tray at regular
intervals to prevent paper jams.
SUPPLY
TAKE-UP
PLACE THIS SIDE
FIRST
PLACE THIS SIDE
SECOND

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IDW520 Photo ID System
Setting up the Processor Console
• Unpack the console from the shipping box. Remove any protective
plastic sheeting, packaging materials, or foam from the processor
console.
• Plug the printer USB cable into the bottom port on the back of the
console.
• Plug the power cord into the console power port and into a wall outlet.
Do not power on the processor console at this time.
BOTTOM USB
PORT POWER PORT

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IDW520 Photo ID System
USING THE SYSTEM
Starting the System (for the 1st time)
Follow the proper sequence when powering ON the system. First the photo
printer, then the IDW520 console, and finally the passport camera.
• Power ON the ID Photo Printer.
• Press the power switch on the back of the printer. As the printer
initializes, it will check the media quantities and make sure everything
is properly installed.
• When the power light on the printer is green, it is ready for use.
• Power ON the Processor Console.
• Press and hold the power button on the right side of the console
for a few seconds. Release the power button when the boot screen
appears and the console will complete booting-up.
• The console will initialize.
• When the main screen is displayed on the console and the printer
window has a green outline, you can continue.
• Once the printer and console are powered ON, a POST test image is
printed - this signals that the printer and console are connected and
ready for use.
• Power ON the ID Photo Camera.
• Make sure the battery is fully charged and the SD Wi-Fi camera card
is installed.
• Make sure the dial on the top of the camera is in the P position.
• Power the camera ON.
• The camera will initialize and the LCD screen on the back of the
camera will power on.
• Verify the system is ready for use.
• The camera icon turns green when the system is ready for use.
You are now ready to take ID photos!

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IDW520 Photo ID System
1. Start the System
• Follow the proper sequence when powering ON the system. First the
photo printer, then the IDW520 console, and finally the passport
camera. Do not turn the camera ON until you see the console main
screen.
• When you see the CAMERA CONNECTED message on the console,
you’re ready to begin. This takes about a minute.
2. Take the photo.
• Place the subject in front of a white or off-white background with no
textures or patterns.
• Have the person stand (or sit) close to the background to minimize
shadows.
• If possible, use lights to properly illuminate the subject and/or use the
camera flash to further reduce shadows.
• Stand 6 feet (2 meters) away from the subject. Hold the camera so that
the camera lens is eye-level with the subject.
• Center the subject’s head in the guide on the camera screen. Use the
zoom to line up the subject’s head within the guide.
• Take the picture.
• Review the photo on the camera screen and verify that the subject’s
head fits within the guides.
• Press the Fn2 button on the top of
the camera.
• The print count menu appears on
the camera LCD screen. Check that
print count is 1and press the MENU/
SETbuttontosendtheimagetotheIDW520
console. The printer icon appears
and the image transfer begins.
3. Exit PLAYBACK Mode.
• Press the PLAYBACK button again to exit PLAYBACK mode and return
to CAMERA mode.
Do not leave the camera in PLAYBACK mode.

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IDW520 Photo ID System
4. Verify the Image Transfer.
• The IDW520 console displays a
DOWNLOADING IMAGE message.
As the thumbnail appears a
PROCESSING message appears
on each thumbnail. When the
DOWNLOAD COMPLETE message
appears, your images have
transferred.
• For information on transferring
multiple images at once, see your
user manual.
5. Print the image.
• Images that transfer appear in your
image gallery. Select an image by
touching it. This opens the Image
Results screen. From this screen you
can:
• Press PRINT PREVIEW to review
and print your image.
• Press EDIT to edit your image
• Press DELETE to delete your
image.
• Press COPY TO USB to copy this
image to a USB drive.
• From the print preview screen, press
the PRINT button to print the image.
You can also copy to USB or print
and copy to USB from this screen.
Reprinting Images
Reprinting an image is simple! From the main screen, touch the thumbnail of
the image. From the inspection screen, press the Print Preview button. On
the review screen, press Print.

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IDW520 Photo ID System
Editing Images
ATTENTION: Only edit images if it is absolutely necessary.
1. Press the EDIT button.
2. Make changes to the color,
brightness, contrast, and rotation.
3. Press ACCEPT to print your image.
Press RESET to return to the
original image. Press CANCEL to
return to the main screen.
Erasing Images
ATTENTION: DO NOT format the camera card! Use the delete option
to remove images from your SD card.
1. On the camera, press PLAYBACK.
2. Once playback mode is active, press the DELETE button.
3. From this screen, you can delete:
• A single image.
• Multiple images.
• All images on the card.
4. Select the delete option you want to use using the control wheel.
Press SET to select the option.
5. When asked, confirm that you want to delete the image(s).
6. When you’re done, press the DELETE button again, then press the
PLAYBACK button.
7. This returns the camera to shooting mode.
Enabling the Flash
The flash is automatically set to the correct settings for ID Photo use.
• Simply open the flash hood to enable the flash. Press the
Lightning Bolt 7button on the back left of the camera, and the
flash symbol will appear in the LCD screen.

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IDW520 Photo ID System
TROUBLESHOOTING THE
IDW520 SYSTEM
Images aren’t printing
• Is the app working? Make sure console is powered ON and that the IDW520
app is on the screen. If the system is not powered ON, use the proper
powering sequence: first the printer first, then the console, and finally the
camera.
• Are you close to the console? Stay within 15 ft.
• Was the image sent to the console? Enter PLAYBACK mode. Scroll to
the image and make sure the print icon is marked.
• Did the camera connect? Listen for PING. It takes at least one minute to
connect. Look for the CAMERA FOUND message on the console screen.
On the bottom left side of the main screen look for the camera gauge
(marked with a C) to verify the camera is connected to the console.
• If unsure, power cycle the camera. Look for CAMERA CONNECTED.
• You can also check that the camera batteries are charged.
• If camera isn’t connected, restart the console. Press the GEAR icon,
then press SHUTDOWN (confirm the shutdown when the message
appears). Wait for the console to shut down. Press POWER (side of the
console) to restart the console.
Other tips
• Always look for the POST test image. A test page is printed every time the
system is restarted to show that the printer is working properly and that the
system is ready to use.
• Use the proper shutdown procedure. Always shut down the console using
the software menu gear icon and by pressing the SHUTDOWN option. Then
turn off the camera and finally the printer. Do not restart the console by
pressing the power button on the side of the console - doing so can cause
system issues.
• Wait for camera & console to sync. The system can take up to two (2)
minutes to sync up.
• Recharge the batteries often. Once the battery reaches 50%, the remaining
battery drains quicker. If the camera isn’t detected on the console, always
check to see if the batteries have a proper charge.
• Empty the scrap bin. If the printer is used for non-ID photo printing, the
print scrap bin must to be emptied when reloading media.

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IDW520 Photo ID System
RECORD
• Aspect Ratio
(menu pg. 1): 4:3
• Picture Size (1): S.4.5.M
• Meter Mode (2):
CENTER
• Burst Rate (2): L
• Shutter Type (5): AUTO
• ISO Increments (6): 1/3
EV
MOTION PICTURE
• Record Format
(menu pg. 1): AVCHD
SETUP>BEEP
• Beep Vol
(menu pg. 2): LOUD
• Shutter Vol (2): LOUD
• Shutter Tone (2): #2
SETUP>ECONOMY
• Sleep Mode
(menu pg. 31): 5
minutes
• Sleep Mode WIFI (3):
ON
• Auto LVF Monitor (3): 5
minutes
PLAYBACK MODE
• Fn1 PRINTER ICON
• Fn2: PRINTER ICON
CUSTOM
• Focus Release Priority
(menu pg. 3): FOCUS
• MF Assist (3): OFF
• MF Guide (4): OFF
• Peaking (4): OFF
• Center Marker (4): ON
• Expo.meter (5): OFF
• Auto Review (7): HOLD
• Fn Button Set (7):
See “FN BUTTON
SETTINGS”
• Lens Position Resume
(7): ON
• Video Button (8): OFF
• Touch Setting (8): OFF
FN BUTTON
SETTINGS
(custom menu, pg 7)
The Fn (Function) buttons
on your camera can be
set to custom options and
those option can be different
depending on if you’re in
RECORD or PLAYBACK
mode. Below are the required
settings for RECORD mode.
RECORD MODE:
• Fn1: FLASH MODE
• Fn2: GUIDE LINE
• Fn4: PREVIEW
• Fn6: SILENT MODE
ID Camera (Panasonic FZ80)
Default Settings
ATTENTION: The SD card is unique to your camera and console system. Do not
use other cards or reformat the card you received with your system.
If you need to restore the IDW520 default settings, use the following
information. Change only the settings you see here unless you are instructed
to do so by a service technician. Many of the menu sections have multiple
pages of options. Use the scroll wheel (and ) to scroll through the
options. From the tabs on the left, select the menu section. With the camera
in shooting mode, press the MENU button to activate the settings menu you
need to update.

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IDW520 Photo ID System
ID Camera (Sony H300 Camera)
Default Settings
The IDW500 camera ships to your location with the following default settings.
If you are concerned that settings may have been altered, refer to this list.
ATTENTION: The SD card is unique to your camera and console system. Do
not use other cards or reformat the card you received with your system.
SETTING DEFAULT
VALUE DESCRIPTION
Mode Dial P Sets the camera shooting mode.
Press MENU to find the following settings
Picture Effect OFF Filters that are not allowed on ID photos.
Still Image Size 4:3.5M Size of the image the camera takes
Exposure Compensation 0 Brightness of the photo. May vary if lighting
conditions are poor.
ISO AUTO Image sensitivity setting (details seen within the
image).
White Balance AUTO Adjusts the colors in the image for natural look.
Focus Center AF Center auto-focus mode
Metering Mode: Center Measures brightness so exposure and white
balance can be compensated.
Con. Shooting Setting Single Shooting Only one image is taken when the shutter button is
pressed.
Bracket Setting OFF Allows for multiple images to be captured.
Smile Detection
Sensitivity Normal Smile Automatically captures image when a smile is detected.
Face Detection OFF Will auto-focus on faces within the image area.
DRO Standard Adjusts image tone.

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IDW520 Photo ID System
For technical support, product information, or to watch
how-to videos about your product, visit our website at
http://www.dnpphoto.com