DPS Telecom NetGuardian 832A User manual

DPS Telecom “Techno Knowledge” Paper
“Your Partners in Network Alarm Management”
Connecting to Craft port 12/04/2007
Problem: Unable to Connect to Craft port of NetGuardian 832A
Platform: NetGuardian 832A
This techno knowledge paper can help you if:
• You are attempting to connect to the craft port of NetGuardian 832A
Quick Reference Chart
(for more details, review the troubleshooting checklist, starting on page 2 of this guide)
START HERE
The NetGuardian is designed to be turned up using the craft port,
and it is essential to make sure that you know how to perform
this procedure in order to successfully deploy NetGuardian
832A remotes.
Verify that you
are using correct
DB9 cable
Activate the
Configuration
menu
Type
“DPSCFG” for
password
prompt
Ensure that CRF
led flashes red
Set up Terminal
Load Terminal
Emulator
program
Perform
configuration
tasks

Connecting to Craft port
Troubleshooting Checklist
 Verify that you are using the correct DB9 cable.
o Make sure that you are using a straight through (1 to 1) Male to Female DB-9
cable. DPS Part # D-PR-045-10A
 Launch Terminal Emulator program.
o For initial configuration, you must use a terminal emulator, such as
HyperTerminal or Procomm
 Set up Terminal.
o If running Windows Operating System:
 Click on Start
 Select Programs
 Select Accessories
 Select Communications
 Select Hyperterminal
o Select a name and choose an icon for the connection
Connecting to Craft port 12/04/2007

Connecting to Craft port
o Connect using COM1
o Select the following COM1 port options:
 Bits per second: 9600
 Data bits: 8
 Parity: None
 Stop bits: 1
 Flow control: None
 Ensure that “CRF” LED flashes red.
o When the terminal is setup properly and the PC is connected to the NetGuardians
craft port, type any characters to make sure the “CRF” LED flashes red.
Connecting to Craft port 12/04/2007

Connecting to Craft port
 Type “DPSCFG” for password prompt.
o Type "dpscfg" and press <enter>. You will not see these letters appear as you
type, but you should see a password prompt, like the one below:
Alternate Procedure
o If the above step does not give you a password prompt, you may not be typing
fast enough, and can follow the option outlined below.
o Press the ‘Menu’ button on the front panel of the NetGuardian. Scroll down to
“Run Config.” and press ‘Select’.
o You should now see the password prompt.
o The default password for the NetGuardian is "dpstelecom"- all one word, not case
sensitive.
 Activate the Configuration menu.
o Press <ENTER> to activate the configuration menu.
Connecting to Craft port 12/04/2007

Connecting to Craft port
 Perform configuration tasks.
o You can now perform all configuration tasks via the craft port.
o The pinouts for the craft port are shown below
If you continue to have issues connecting to the craft port of your NetGuardian 832A, please contact DPS Telecom
Tech Support
Connecting to Craft port 12/04/2007