DPS Telecom NetGuardian BSM User manual

USER MANUAL
NetGuardian BSM and BSM-G2
July 19, 2019
Visit our website at www.dpstelecom.com for the latest PDFmanual and FAQs.
Firmware Version 2.0A
D-PK-NGBSM
D-UM-NGBSM

© 2019 DPS Telecom
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of
this document may be photocopied without prior written consent of DPS Telecom.
All software and manuals are copyrighted by DPS Telecom. Said software and manuals may not be reproduced,
copied, transmitted or used to make a derivative work, by either mechanical, electronic or any other means in whole
or in part, without prior written consent from DPS Telecom, except as required by United States copyright laws.
The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall
not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or
use of this manual.
Notice
Revision History
July 19, 2019
July 10, 2018
November 15, 2017
December 9, 2016
November 8, 2016
October 25, 2016
Added Notifications Section
Added NGBSMG2
Updated shipping list
Updated shipping list items, added LAN Security section
Added Syncing section in Quick Turn Up
Initial Release

Contents
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs
NetGuardian BSM Overview1 1
Specifications2 2
Shipping List3 3
Installation4 5
Mounting
4.1 5
Power Connection
4.2 5
Configuration
4.3 6
NetGuardian BSM Front and Back Panel5 7
NetGuardian BSM G2 Front and Back Panel
5.1 8
Data Ports6 9
Quick Start: How to Connect to the NetGuardian BSM7 10
...via Craft Port (using TTY Interface)
7.1 10
...via LAN
7.2 16
TTY Interface8 17
Quick Turn Up9 18
Syncing
9.1 18
How to Send SNMP Traps
9.2 20
How to Send Email Notifications
9.3 23
LAN Security10 25
LAN Lockdown
10.1 25
Provisioning Menu Field Descriptions11 26
System
11.1 27
BMS Interrogator11.1.1 28
User Profiles
11.2 29
Ethernet
11.3 30
RADIUS
11.4 31
CAN 232 (G1 only)
11.5 32
SNMP
11.6 33
Notifications
11.7 34
Notification Settings11.7.1 34
Schedule11.7.2 37
Alarms (G2 only)
11.8 38
Controls (G2 only)
11.9 39
Ping Targets
11.10 40
System Alarms
11.11 41
Battery Alarms
11.12 42

Timers
11.13 43
Date and Time
11.14 44
Monitoring via the Web Browser12 45
Alarms (G2 only)
12.1 45
Controls (G2 only)
12.2 46
Ping Targets
12.3 47
System Alarms
12.4 47
Battery Alarms
12.5 48
Battery Stats
12.6 48
Device Access Descriptions13 49
Backup Configuration14 50
Firmware Upgrade15 51
Reference Section16 52
Display Mapping
16.1 52
System Alarms
16.2 64
SNMP Manager Functions
16.3 65
SNMP Granular Trap Packets
16.4 66
Frequently Asked Questions17 67
General FAQs
17.1 67
SNMP FAQs
17.2 68
Technical Support18 69
End User License Agreement19 70

1
NetGuardian BSM Overview
1
Purpose is to monitor backup battery health.
The NetGuardian BSM features:
·Monitor up to 10 C&D Technologies
battery packs with embedded battery
management system.
·Reports to 8 SNMP Trap Managers using
v1, v2, v3 traps and get requests.
·Fast, integrated web browser
·32 ping targetsto monitor other devices
on the network
·2 - 4 control relays (G2 only)
·0 - 4 discrete alarms (G2 only)
The NetGuardian BSM
The NetGuardian BSM G2
The NetGuardian BSM will help you monitor all the batteries that affect your servers, phone closets, data centers,
and other equipment locations. All of this information can be monitored from the easy-to-use web interface or SNMP
Master using any of your network computers.
The compact NetGuardian BSM alerts you of changing conditions 24 hours a day, 7 days a week, either to your cell
or SNMP manager. The NetGuardian BSM is the cost-effective way to stay proactive in your monitoring.
The NetGuardian BSM reports alarms as SNMP traps over LAN and supports DCP polling over LAN. The
NetGuardian BSM supports simultaneous SNMP and DCP operation.

2
Specifications
2
Hardware
Discrete Alarm
Inputs:
0-4 (NGBSM G2 only)
2 Hardware Interfaces:
1 RJ45 10/100BaseT full-duplex
Ethernet port
Control Relays:
2-4 (NGBSM G2 only)
1 USB rear-panel craft port
1 DB9 for CAN serial interface
(adjustable baud, NGBSM only)
Dimensions:
1.720" H x 17.026" W x 6.916"
D
1 RJ-45 for CAN bus interface
(G2 only, 500kb/s)
Mounting:
19" or 23" Rack Mount
1 built-in termination resistor for
CANBUS, with shunt (G2 only)
Weight:
2.66 lbs (1.21 kg)
Operating Temp:
32° to 140° F (0° - 60° C)
Industrial Operating Temp:
-22° to 158° F (-30° to 70° C)
Power Input:
-48 VDC (-36 to -60 VDC)
(Single or Dual)
Storage Temp:
-40° to 185° F (-40° to 85° C)
Operating Humidity:
0% - 95% non-condensing
1 Current Draw:
35 mA
GMT Fuse:
3/4 Amp GMT Fuse
MTBF:
60 Years
RoHS:
RoHS 5/6 Approved
Visual
Interfaces:
1-5 Front Panel LEDs
Software
Downloadable
Firmware:
Yes
Ping Targets:
32
Built-in Web
Interface:
Yes
Browser
Support:
IE9, IE10, Firefox, Chrome
OS Support:
XP, Vista, 7,8,10 (32 or 64 bit)
Protocols:
SNMPv1, SNMPv2c, SNMPv3,
DCPx, TELNET, HTTP, HTTPS,
Email
SNMP Support:
V1, V2c, V3
Note:
1Current measured at rated voltage with all controls latched and all alarms triggered.
2Valid if hardware option is included.
* This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

3
Shipping List
3
Please make sure all of the following items are included with your NetGuardian BSM. If parts are missing, or if you
ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at 1-800-622-3314.
NetGuardian BSM
D-PK-NGBSM
NetGuardian BSM Resource CD
x1
x1
NetGuardian BSM User Manual
D-UM-NGBSM-12002
6 ft. USB Download Cable
D-PR-046-10A-06
x2
x2
Locking RIA Power Connector (Main Power)
2-820-00862-02
1/4-Amp GMT Fuses
2-741-00250-00
x2
x2
19" Rack Ear
D-CS-325-10A-00
23" Rack Ear
D-CS-325-10A-01
x1
x4
14ft. Ethernet Cable
D-PR-932-10B-14
Zinc Plated Steel Screws
2-000-10500-00

4
x1
x8
CANBUS Termination Adapter (G1 only)
D-PR-1057-10A-00
3/8" Ear Screws
2-000-60375-05
x4
x4
Standard Rack Screws
1-000-12500-06
Metric Rack Screws
2-000-80750-03
x4
x4
Pads
2-015-00030-00
Zip Ties
1-012-00106-00

5
Installation
4
Mounting4.1
Fig. 1.1 The NetGuardian BSM can be flush or rear-mounted
The NetGuardian BSM mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack
ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in
Figure 1.1.
Note: Rack ears can be rotated 90° for wallmounting or 180º for other mounting options (not shown).
Power Connection4.2
The NetGuardian BSM uses single or dual (Optional) power inputs, powered through two barrier plug power
connectors.
NetGuardian BSM Power Terminal
To connect the NetGuardian BSM to a power supply:
1. Locate the metal grounding lug next to the symbol . Use the grounding lug to connect the unit to earth ground.
2. Insert the eyelet of the earth ground cable between the two nuts on the grounding lug (Ground cable not included).
3. Choose a barrier plug power connector to attach your power cable to. The plug's right terminal is Ground and its
left terminal is Battery Lead.
4. Insert a battery ground into the power connector plug's right terminal (GND) and tighten the screw.
5. Insert a battery lead to the plug's left terminal and tighten its screw.
6. Insert fuse into the fuse distribution panel.
7. Check the power status LED.

6
8. Measure voltage. Connect the black cable onto the ground connector of your Digital Voltage Meter (DVM) and red
cable onto the other connector of your DVM. The voltmeter should read between the values listed on the silk
screen next to the power connector.
9. The power plug can be inserted into the power connector only one way to ensure the correct polarity.
Note: The battery terminal is on the left and the GND terminal is on the right.
10.Verify that the LED is lit. To confirm that power is correctly connected, the front panel status LED will flash
RED and GREEN, indicating that the firmware is booting up.
Configuration4.3
To configure the NetGuardian BSM, you'll need a PC with terminal emulator, such as HyperTerminal

7
NetGuardian BSM Front and Back Panel
5
NetGuardian BSM Front Panel
NetGuardian BSM Back Panel
LED
Status
Description
Status
Flashing Green
Application Running
Flashing Red
Bootloader Running
CAN
Tx
Transmit to CAN Network
Rx
Receive from CAN Network
RS232
Tx
Transmit to NetGuardian
Rx
Receive from NetGuardian
NetGuardian BSM Top Panel LEDs

8
NetGuardian BSM G2 Front and Back Panel5.1
NetGuardian BSM G2 Front Panel
NetGuardian BSM G2 Back Panel
Front Panel
LED
Status
Description
Status
Flashing Green
Application Running
Flashing Red
Bootloader Running
CAN-BUS
Flashing Green
Transmit to CAN Network
Flashing Red
Receive from CAN Network
Relay (1 or 2)
Solid Green
Relay is latched
Off
Relay is released

9
Data Ports
6
Included CANBUS Termination Adapter
- CAN DB-9 Connection (G1 only)
DB-9 CAN Connector on NetGuardian BSM
Pinout Diagram
Included CANBUS Termination Adapter
- RJ45 Connection
RJ45 CAN Connection
NGBSM RJ45 Adaptor
NGBSM G2 RJ45 Port

10
Quick Start: How to Connect to the NetGuardian BSM
7
Most NetGuardian BSM users find it easiest to give the unit an IP address, subnet and gateway through the front
craft port (TTY interface) to start. Once these settings are saved and you reboot the unit, you can access it over LAN
to do the rest of your databasing via the Web Browser interface.
Alternative option: You can skip the TTY interface by using a LAN crossover cable directly from your PC to the
NetGuardian BSM and access its Web Browser.
...via Craft Port (using TTY Interface)7.1
NetGuardian BSM Craft Port
Use the front panel craft port to connect the NetGuardian BSM to a PC for onsite unit configuration. To
use the craft port, connect the included DB9 download cable from your PC's COM port to the craft port.
Note: The following images display the setup process done in Windows XP.
The following steps will occur the first time any DPS USB equipment is used on this PC. If you've used a
different DPS USB device before and have installed the DPS USB drivers, then skip to Step 9.
When you first connect the NetGuardian BSM to your PC via USB, a "Found New Hardware" message will
appear:
1. Click the "Found New Hardware" message/icon to launch the "Found New Hardware Wizard".

11
2. Select "Install from a list or specific location (Advanced)"
3. Click "Next >"
4. Select "Search for the best driver in these locations."
5. Insert NetGuardian BSM Resource Disc (CD) into your PC.
6. Click "Browse"

12
7. Select the "Driver" folder of your NetGuardian BSM Resource Disc Disc (CD) and click "OK"
The following message will confirm installation of a new "USB Communications Port"
8. Click "Finish" to close the Wizard.
Now that the driver has been installed, a new COM port is being emulated on your PC. Before using
hyperterminal, you must confirm the identity of that new COM port (COM1, COM2, COM3...) in the Windows
Device Manager.

13
9. Right-click the "My Computer" icon on your desktop, then click "Manage"
10.Click "Device Manager" in the left pane.

14
11.Expand the "Ports (COM & LPT)" section in the right pane. Look for "USB Communications Port (COMx)".
Note the number of the COM port ("COM3" in the example above).
12.Click on the Start menu > select Programs > Accessories > Communications > HyperTerminal.
13. At the Connection Description screen, enter a name
for this connection. You may also select an icon. The
name and icon do not affect your ability to connect to
the unit.
14. At the Connect To screen, use the drop-down
menu to select the COM port you found earlier in the
Device Manager.

15
15. Select the following COM port options:
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
Once connected, you will see a blank, white
HyperTerminal screen. Press Enter to activate the
configuration menu.
16. When prompted, enter the default user name
admin and password dpstelecom. NOTE: If you
don't receive a prompt for your user name and
password, check the Com port you are using on your
PC and make sure you are using the cable provided.
Additional cables can be ordered from DPS Telecom.
17. The NetGuardian BSM's main menu will appear.
Type C for C)onfig, then E for E)thernet. Configure the
unit's IP address, subnet mask, and default gateway.
18. ESC to the main menu. When asked if you'd like
to save your changes, type Y for Y)es. Reboot the
NetGuardian BSM to save its new configuration.
Now you're ready to do the rest of your configuration via LAN. Please refer to the next section "...via LAN" for
instructions on setting up your LAN connection.

16
...via LAN7.2
NetGuardian BSM Ethernet Port
To connect to the NetGuardian BSM via LAN, all you need is the unit's IP address(Default IP addressis
192.168.1.100).
If you DON'T have LAN, but DO have physical access to the NetGuardian BSM, connect using a LAN
crossover cable. NOTE: Newer PCs should be able to use a standard straight-through LAN cable and handle the
crossover for you. To do this, you will temporarily change your PC's IP address and subnet mask to match the
NetGuardian BSM's factory default IP settings. Follow these steps:
1. Get a LAN crossover cable and plug it directly into the NetGuardian BSM's LAN port.
2. Look up your PC's current IP address and subnet mask, and write this information down.
3. Reset your PC's IP address to 192.168.1.200. Contact your IT department if you are unsure how to do this.
4. Reset your PC's subnet mask to 255.255.0.0. You may have to reboot your PC to apply your changes.
5. Once the IP address and subnet mask of your computer coincide with the unit, you can access the unit via
a Telnet session or via Web browser by using the unit's default IP address of 192.168.1.100.
6. Provision the NetGuardian BSM with the appropriate information, then change your computer's IP
addressand subnet mask back to their original settings.
Now you're ready to do the rest of your configuration via LAN. Plug your LAN cable into the NetGuardian BSM and
enter your username and password.
NOTE: Default username is admin and password is dpstelecom.