DR-HO'S NECK PAIN PRO User manual

User manual | P. 2
Gebruikershandleiding | P. 17
Manuel d’instructions | P. 32
Bedienungsanleitung | P. 47
Manual de uso | P. 64
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Thank you and congratulations on the purchase of your new DR-HO’S Neck
Pain Pro! You have made a smart and important decision with regard to
self-treatment and care. Many people have been pleasantly surprised with
the degree of improvement they have experienced with this state-of-the-art
device, and you too will discover how it helps to improve your quality of life
and reduce tension.
DR-HO’S Neck Pain Pro is an elaborate but simple-to-use device. From
chronic to acute muscle tension and aches, this unique device provides
quick and eective relief from many of your conditions.
Our aim is to develop unique and eective products that help people
improve their quality of life. I would like to take this opportunity to express
our sincere thanks to you, our customer, for your support.
DR-HO’S Neck Pain Pro is a medical device class IIA so please read all
guidelines carefully and keep it for future reference.
If you have any questions or require assistance with your DR-HO’S Neck
Pain Pro, please contact us via [e-mail] or .
Yours in health & happiness,
Dr. Michael Ho
Pain & Headache Specialist
Thank you
Warnings
The long-term eects of electrical
stimulation are unknown.
PLEASE CONSULT YOUR
DOCTOR BEFORE USING THIS
DEVICE. THE DEVICE MAY
BE DANGEROUS IF USED
BY CERTAIN SUSCEPTIBLE
INDIVIDUALS.
DO NOT USE THIS PAIN
THERAPY SYSTEM
• If you have a cardiac pacemaker,
implanted defibrillator, or other
implanted metallic or electronic
device. Using the device could
then cause electric shock, burns,
electrical interference, or death.
• Near magnetic resonance
imaging (MRI) equipment. The
device is MR Unsafe.
• If you have
- abnormal high blood pressure;
- an undiagnosed pain syndrome;
- a tendency for internal
bleeding;
- if hemorrhage is likely.
• Following recent surgical
procedures if stimulation may
disrupt the healing process.
• Near your eyes, to your head or
face.
• Together with medical electronic
devices such as an artificial heart
or lung or respirator.
• In the presence of electronic
monitoring equipment (e.g.,
cardiac monitors, ECG alarms),
because it may cause them to
malfunction.
• On open wounds, rashes,
swollen, red, infected or inflamed
areas or skin eruptions (e.g.,
phlebitis, thrombophlebitis,
varicose veins) or on top of or
close to cancerous lesions.
TABLE OF CONTENTS
SAFETY PRECAUTIONS
Safety precautions.................................3
Information on intended use ..............8
Specifications ..........................................8
Treatment programs..............................9
Batteries.................................................. 10
Electrode pad guidelines ....................11
Cleaning & maintenance .....................11
Problem-solving.....................................12
Disposal....................................................14
Symbols....................................................14
Electromagnetic compatibility...........15
Warranty & customer service ............16
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SAFETY PRECAUTIONS SAFETY PRECAUTIONS
DO NOT APPLY THE ELECTRODE
BODY PADS
• On the opposite sides of your
head, because the eects of
brain stimulation are unknown.
• To your head, face, the front and
sides of your neck, your throat, or
on both sides of your thorax.
• To stimulate the carotid sinus
nerves, particularly in patients
with a known sensitivity to the
carotid sinus reflex.
• To stimulate your front neck
or mouth, because this could
cause severe muscle spasms
resulting in closure of your airway,
diculty in breathing, or adverse
eects on heart rhythm or blood
pressure.
• Across your chest because this
may cause cardiac arrhythmias.
• On open wounds, rashes,
swollen, red, infected or inflamed
areas or skin eruptions or on top
of or close to cancerous lesions.
• If you experience any skin
irritation or redness after using,
stop stimulation in that specific
area until the skin returns to
normal.
DO NOT USE THE PAIN THERAPY
DEVICE IN COMBINATION WITH
THE NECK PAIN PRO OR BODY
PADS ON
• Children or infants, because the
device has not been evaluated
for pediatric use.
• Keep the device out of the reach
of infants, children or pets. Any
inhalation or swallowing of small
parts is dangerous and can be
potentially fatal.
• Only use accessories that have
been specified or authorized
by the manufacturer. The use of
unauthorized accessories may
cause damage to the device or
danger to the user.
• Do not use the device in areas
of high humidity, such as the
bathroom or in the shower, as this
may damage it.
• Ensure that metallic items with
conductive capabilities, such as
necklaces, belts and rings, are
kept away from the electrodes
during treatment.
• If using rechargeable 1.5 V
batteries, make sure you use a
CE approved battery charger.
Never connect the device directly
to a battery charger or to other
powered equipment.
• Do not use the device in the
presence of a flammable
anesthetic gas mixture,
compressed oxygen or nitrous
oxide.
• If the Pain Therapy Device is not
functioning properly, you should
stop using it.
• Only use the device for its
intended purpose.
• Do not use the device while
wearing other electronic devices,
• People who have lost their mental
capacity.
• Pregnant women, because it is
not yet known whether it is safe
to do so.
Seek advice from your doctor if you
have suspected or diagnosed heart
disease or epilepsy.
IN GENERAL: IF YOU FEEL YOU
WOULD BENEFIT FROM USING
DRHO’S NECK PAIN PRO AND
WOULD LIKE TO GIVE IT A
TRY, PLEASE CONSULT YOUR
DOCTOR.
DO NOT USE THE NECK PAIN
PRO OR BODY PADS
• when in bath or shower;
• while sleeping;
• while driving, operating
machinery, or any activity which
might cause involuntary muscle
contractions that may put the user
at undue risk of injury.
PRECAUTIONS  PAIN THERAPY
DEVICE & NECK PAIN PRO
• If you feel discomfort or
abnormal symptoms during
treatment, stop using the device
and consult a doctor before
resuming treatment.
• If you have any problems setting
up, maintaining or using this
device, contact customer service
and report anything unusual.
as this may damage it.
• Do not use the Pain Therapy
Device near a mobile phone, as
this may cause it to malfunction.
• Do not throw the batteries into a
fire because they may explode.
• Dispose of the device, batteries
and components in accordance
with applicable legal regulations.
Unlawful disposal may cause
environmental pollution.
PRECAUTIONS  ELECTRODE
BODY PADS
• Apply pads to normal, healthy,
dry, clean skin only.
• If you wish to move the pads to
another location of your body
during treatment, turn the device
o first, then re-move the pads
and resume treatment.
• Do not bend or fold the pads,
as this may cause the pads to
malfunction.
• Always store the pads on the
transparent protective film when
not in use.
• Do not apply any solvent or any
other liquids (except conductive
gel or water) to the pads or to
your skin because these will cau-
se the pads not to stick and to
malfunction. The pads are pre-
gelled and will adhere to your
skin when moist.
• Always apply a few sprays of
the conductive gel onto the
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SAFETY PRECAUTIONS SAFETY PRECAUTIONS
sticky surface of the electrodes
whenever these feel dry, to
ensure the pads will provide
a comfortable, powerful and
eective treatment.
• The simultaneous connection
of a patient to high frequency
surgical equipment may result in
burns where the electrode pads
have been attached and possibly
damage the Pain Therapy Device.
• Do not leave pads attached to
the skin after treatment.
• Placement of the electrode pads
and stimulation settings should
be based on the instructions of
the prescribing practitioner.
• Do not share electrode pads with
anyone else because this may
cause skin irritation or infection.
People should have their own set
of pads for personal use.
IMPORTANT:
Both of the pads in a set must
be placed on the body at the
same time in order to work.
Make sure the pads are not
touching each other because
otherwise no impulses will be
felt.
Stop using the pads if the individual
packaging has been open for more
than three months, or if the pads
lose their adhesiveness. You could
buy new sets of pads via your
supplier.
ADVERSE REACTIONS
You may experience:
1. skin irritation or hypersensitivity
due to the electrical stimulation
or Conductive Gel;
2. skin irritation and burns
underneath the elektrode pads
when applied to the skin.
YOU SHOULD STOP USING THE
DEVICE AND CONSULT YOUR
DOCTOR IF YOU EXPERIENCE
ANY ADVERSE REACTIONS.
SERVICE
Do not attempt to repair or service
this device, but contact Customer
Service at [e-mail] or your
local supplier in the case you have
problems or questions.
CUSTOMER CARE
If any of the instructions or warnings
are not understood please contact
Customer Service for assistance at
[e-mail] or contact your
local supplier.
SAVE THESE
INSTRUCTIONS!
Please refer to the Quick Guide
for user instructions and pad
placement.
PRECAUTIONS  WIRES
• Do not bend or pull the end of
the wires.
• Replace wires when broken or
damaged.
• Long wires have the potential
to strangulate. Be careful when
using these in the neck and
shoulder areas.
• Make sure the wires are properly
plugged into the Pain Therapy
Device and, when using the pads,
that the pads are stuck tightly
onto the skin area you wish to
treat to ensure eective therapy.
NOTE:
Do not treat one area for extended
periods of time (more than 40
minutes per session, up to 3 times
per day) because your muscles in
that region may become exhausted
and sore.
Only use the original electrode
pads, gel and wires supplied by
the manufacturer because other
electrode pads and wires may not
be electrically compatible with your
device.
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INFORMATION ON INTENDED USE
The Pain Therapy Device (Model
P.T.SIIB) is a new generation of house-
hold multifunctional device based on
physics, modern microelectronics and
clinical practices. It can stimulate heal-
thy muscles and increase local blood
circulation in order to improve and
facilitate muscle performance, and
relieve the pain associated with sore
and aching muscles in the waist, upper
and lower back, back of the neck,
upper extremities (shoulder and arm),
lower extremities (leg) due to strain
from exercises, work or normal house-
hold work activities by applying current
to stimulate nerves.
DR-HO’S Neck Pain Pro and its body
pads are intended to relieve pain as-
sociated with sore or aching muscles
due to strain from exercise or ADLs
(activities of daily living), principally
regular household and work activities.
This product is certified as medical
device in the European Union under
the Medical Device Directive 93/42/
EEC by SGS CE1639, exclusively for
the indication(s) of relief of pain asso-
ciated with sore or aching muscles.
Other non-medical uses escribed to
this device are not within the scope of
CE certification.
Users should be aware product per-
formance and/or safety has not been
evaluated by SGS for non-medical
purposes.
SPECIFICATIONS
Power source DC 3.0V, 2 AAA batteries
Method of line current isolation Type BF applied part
Number of output channels 1
Number of output programs 3
Output intensity level 5 steps
Timer range 10, 20, 40 min
Weight Pain Therapy Device: 74g, Neck Pain Pro: 470g, Small body
pads: 10g, FlexTone pads: 37g
Dimensions Pain Therapy Device: 12 x 7 x 2 cm, Neck Pain Pro: 48 x 27
x 10 cm, Small body pads: 46 x 46 mm, FlexTone pads: 80
x 120 mm
SPECIFICATIONS
TREATMENT PROGRAMS
Therapies: A B C
To temporarily
increase local
blood circulation
and relaxation.
Symptomatic relief and management
of chronic, intractable pain and of pain
associated with arthritis. Stimulation
of healthy muscles to improve and
facilitate muscle performance.
How long does the therapy last? This depends on the timer setting chosen. The therapy
ends automatically.
How do I personalize the therapy? You select program and intensity yourself.
How long should I use the device
and how often?
Each session should last 30 to 40 minutes. No more than 3
sessions per day.
When should I stop using it? When the pain has subsided or stopped, if treatment is
uncomfortable, in the event of an adverse reaction, and if
the condition worsens.
Note: many people experience
immediate relief while others require
regular use to feel the benefits. The
results vary and will depend on your
underlying conditions and how often
you use the device. If your pain does
not subside, you can try increasing
the intensity or you can change the
program.
Operating environment Temperature 5~40°C, Humidity ≤80%RH, Atmospheric
pressure 86~106kPa
Storage environment Temperature: Pain Therapy Device -20 ~ 55°C, Electrode
5~40°C, Humidity ≤95% RH, Atmospheric pressure 50~106
kPa
Shelf-life Electrode pads: 1 year, Pain Therapy Device and Neck Pain
Pro: 3 - 10 years (depending on how well it is maintained)
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