DreamLine
Shower Enclosure, Jetted Shower and Shower Columns
Limited Warranty
CONSUMER RESPONSIBILITIES
Your DreamLine Shower Products will remain beautiful for many years if you take care of them. Some of the waterproofing plastic
strips and other seals will need to be replaced when they show signs of wear, yellowing, or are not watertight. Refer to the parts list
of your manual for all seals. Water conditions in various parts of the country will determine any extra cleaning attention you may
have to give your new shower enclosure or jetted shower. DreamLine does not recommend the use of harsh abrasive cleansers on
any of its products. Harsh cleansers will damage the metal or glass finish on your shower enclosure or jetted shower.
REQUESTING SERVICE
Here’s what you need to do if you require service:
1. Contact the dealer or contractor who sold and installed the product. They should be able to solve any problems you may have.
2. If your dealer or contractor cannot solve the problem, they will contact or supply you with the name of the local DreamLine
Distributor or a DreamLine Direct Technical Specialist
3. If you are unable to obtain warranty service through either your contractor or DreamLine distributor, please write us directly at
DreamLine
2840 Pine Road, Bld D
Huntingdon Valley, PA 19006
ATTN: Customer Service Department,
4. Include all pertinent information regarding your claim, including a complete description of the product, model numbers, colors,
finishes, and the date the product was installed. Include a description of the problem, and a photocopy of your invoice and
purchase receipt(s) for the products involved. Also please provide information the name and contact telephone numbers of the
contractor and distributor.
Please note that under any circumstances, DreamLine products should not be returned to your dealer, distributor or directly to
DreamLine without a written Return Merchandise Authorization (RMA).
LIMITED ONE-YEAR WARRANTY
This warrantee extends only to the original owner/end-user for personal household use only. For commercial uses, additional
limitations may apply.
DreamLine warrants acrylic surface against blistering or cracking and chipping resulting from defect in the acrylic surface material
when used under normal condition and service for a period of one (1) year from the purchase date.
DreamLine warrants mirrors, shower doors, shower massage systems, faucet finishes and fittings to be free from defects in
workmanship and materials under normal use and service for a period of one (1) year.
DreamLine further warrants the structure of the acrylic shell against loss of water through the fiberglass laminate of the acrylic body
as a result of defect in materials and workmanship for a period of five (5) years from the purchase date.
DreamLine will, at its election, repair, replace, or make appropriate adjustment where DreamLine optional inspection discloses any
such defects occurring in normal usage within the warrantee periods. Please note that DreamLine is not responsible for
installation or removal costs.
Improper modification of any enclosure, jetted shower or shower column components may void the warranty - so please install the
product as directed in the manual. This warranty does not cover any claim arising from abuse, misuse, negligence, accident,
improper installation or operations on the part of the purchaser. This warranty is void if the DreamLine product is subject to
alterations, or if repairs are attempted by anyone other than an authorized agent of DreamLine. This warranty does not extend to
any plumbing or components installed by dealers, installers or by any party other than DreamLine.
Implied warranties, including that of merchantability or fitness for a particular purpose, are expressly limited in duration to
the duration of this warranty. DreamLine disclaims any liability for special, incidental, or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of special, incidental, or
consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You
may also have other rights which vary from state to state. This limited warranty provides specific legal rights as they apply within
the USA, and other rights may be available, but may vary from country to country.
This is our exclusive written warranty for DreamLine Enclosure, Jetted Shower and shower Column Purchases made after
May 2004. DreamLine reserves the right to modify this warranty at any time, and the consumer understands that such
modification will not alter the warranty conditions applicable at the time of the sale of the product.
